The food at both the buffet and cullinarium were good and we found the cocktails to be lovely although they definitely varied in strength! As our rep showed you the contract you could see its the room you booked with the large balcony. However it does need some TLC and maintenance (mentioned above) to warrant being a 5 star experience. After some days our maintenance manager filled the water in bottles to prove that the water was clear he brought the bottles to our reception desk. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Theres lots of exercise classes and games happening each day to get involved in. Zakynthos Town is within easy reach, too its just 15 minutes drive away. StaffAs others have said very nice and polite Wasnt awful but wasnt 5 star and not worth what we paid Would go back to other true 5 star hotels we have visited before would go back here. After some days our maintenance manager filled the water in bottles to prove that the water was clear he brought the bottles to our reception desk. Most by the main pool are reserved or occupied by 9am. Thank you to all the amazing staff and management for my experience at the Caravel, it is definitely a hotel Ill revisit in the future if I get to have a cheeky break again without my kids. View Details Buffet restaurant I told him we did not book a loft room and showed me the booking. TUI BLUE FOR TWO Hotels designed for adults Contemporary style Top dining scenes Great settings A focus on wellbeing Low-key entertainment Attentive service FACILITIES View all facilities Infinity pool The sleek infinity pool here comes lined with a terrace and loungers. You'll have one visit included in your stay. Kind regards, George Balaskas Hotel General Manager, Absolutely brilliant hotel, very relaxing holiday and being waited on 24/7 even by the pool. Dear Guests, thank you for choosing TUI BLUE Caravel for holidays and also for taking your time to write this review. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Yes, guests have access to a pool, a sauna, and fitness classes during their stay. There was entertainment each night with attentive table service. It is on the hotel requests not to do this but some people are rude and do not respect this. The reception manager advised that he would check our booking received from TUI but advised that the room booked, a loft room was what we booked? The food is good if you like repetitive meat, Ive never lost weight on an AI but did this time and trust me, I eat everything. It was also not a great experience watching the feral cats spraying on the outside seating cushions at night and most of the cushions were stained and some missing. Payments made by partners impact the order of prices displayed. Snack Bar was quick to get served - would have been good to have some options to grab and go like in other all inclusives, however maybe this is to reduce the need for bins and rubbish. It did seem that we actually got quite lucky with our room as there were loads of requests by other people to change whilst we were there. We also ate out four times because of this. Welcome drink and a few signatures. Beach was a stones throw away, with nice warm water. Our favourite night was when we visited the Culinarium - the food was phenomenal and we would have booked to come back and pay if there had been room. Theres a large outdoor seating area near the bar big sofas with comfy cushions and waiter service too . Maybe it would help to move these indoors each night - as it didnt give a luxury experience. Room types may vary. Please check your browser settings We will share your lovely comments with the whole team. As we arrived at such a late hour plates of food had been put aside for us and was greatly welcomed. Thought one of the pools was supposed to be heated but it wasnt. There was entertainment each night with attentive table service. Paddle boarding for one hour is 10. Decent choice of food and we thoroughly enjoyed over our 10 days. Room - I was very impressed with mine (block 7) not sure if others are still due a refurb, but I found mine to be very chic, stylish and modern. Tripadvisor performs checks on reviews. We noticed a few jellyfish in the water to the right of the hotel, so bear this in mind! Highly recommend booking to go here in the summer time! We are sorry to hear that you didnt enjoy your stay with us. Dinner has three theme nights, Greek, Gala and seafood, all were really good. We will share your lovely comments with the whole team. Tripadvisor performs checks on reviews. Taxes and fees that are shown are estimates only. You get one free visit so book this as soon as you get your room number! Book TUI BLUE Caravel, Tsilivi (Planos) on Tripadvisor: See 1,213 traveller reviews, 2,277 candid photos, and great deals for TUI BLUE Caravel, ranked #13 of 71 hotels in Tsilivi (Planos) and rated 4.5 of 5 at Tripadvisor. We will forward your comments to the responsable departments to improve our services. It was also not a great experience watching the feral cats spraying on the outside seating cushions at night and most of the cushions were stained and some missing. We are sorry to hear that you didnt enjoy your stay with us. The staff are lovely and the setting is stunning, along with the room we had. Your feedback is very important for us to improve our services. In ours the water was running brown and there was a constant sewage smell in the bathroom. Weather was incredible and the Wed recently stayed at Tui Blue Meltemi in Santorini - our first experience of a Tui Blue category hotel, and also 5 star - one we walked away from with expectations surpassed. The variety is great- lots of original fruit smoothies and teas with cheese foam. Top room amenities include a minibar, air conditioning, and a flat screen TV. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. TUI BLUE FOR TWO Hotels designed for adults Contemporary style Top dining scenes Great settings A focus on wellbeing Low-key entertainment Attentive service FACILITIES View all facilities Infinity pool The sleek infinity pool here comes lined with a terrace and loungers. The hotel management didnt seem to care if guests were not happy so I guess us not returning wont be a loss. All staff. Many kind regards George Balaskas Hotel General Manager, Just returned from a fabulous weeks stay here. Please be kindly informed that either on the website from TUI as on the website from Caravel we display rooms from each block. Im not sure whether the drinks are weaker than back home as we remained sober the entire trip - drinks tasted stronger across the road, where we had two and felt tipsy! As a 5 star all inclusive the lack of snacks and limited meal times was very poor ! We are very happy that you enjoyed our staff service and the food. Its not a big place so totally doable and as I say we could see waiters serving people meters away from us on the grass by the pool yet those who paid for an upgraded room went without So again for this reason we didnt stay much in the private pool Main pool A bit small for number of guests and totally freezing all times of the day Hard to get a sunlounger some days even late September. There are more places to choose from in the, caravel hotel tsilivi, caravel hotel zante, hotel caravel zante, Frequently Asked Questions about TUI BLUE Caravel. Poolside entertainment was a good laugh and the entertainment staff are so friendly. See more questions & answers about this hotel from the Tripadvisor community. Would love to return some day xx, What a fantastic hotel , we booked a sea view room with jacuzzi and it was well worth every penny . TUI BLUE CARAVEL - Updated 2023 Prices & Hotel Reviews (Tsilivi (Planos), Greece) Europe Greece Ionian Islands Zakynthos Tsilivi (Planos) Tsilivi (Planos) Hotels TUI BLUE Caravel 1,321 reviews #14 of 70 hotels in Zakynthos Save Share Plagos Beach Hotel, Tsilivi (Planos) 29100 Greece Check In / / Check Out / / Guests a selection for everyone . Some are hit and miss - eggs as an example were undercooked on some days and some items lacked flavour, but with so much on offer, you could easily go up and grab something else. Many kind regards George Balaskas Hotel General Manager, The Leading Hotels Of The World in Zakynthos. The hot tub was cold but after speaking to reception a guy was straight up and rectified it . Yes, it offers reduced mobility rooms and facilities for disabled guests. Would love to return some day xx, What a fantastic hotel , we booked a sea view room with jacuzzi and it was well worth every penny . Also had a bottle of wine awaiting on arrival - all great touches. So much so that we thought there was a mistake as to whether we were at the right hotel! Overall a really relaxing break at a very laid back peaceful hotel! Im sorry to have to post such a negative review but after waiting nearly three years we were so disappointed. The main part of the hotel and the pools are nice. Snack Bar was quick to get served - would have been good to have some options to grab and go like in other all inclusives, however maybe this is to reduce the need for bins and rubbish. Most by the main pool are reserved or occupied by 9am. I dont feel we got what we paid for compared to other TUI hotels we have stayed at, but we still had a nice time switching off. The view is incredible, plenty to do around the hotel and the staff was always on top form and made sure you were happy. We are more than happy to read that you enjoy your stay with us. Pointless. See more questions & answers about this hotel from the Tripadvisor community. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Room was spotless as was the hotel and grounds. Dear Guests, thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review. Please be kindly informed that during your stay with us our maintenance manager came several times to your room to fix the water as you told us it would be brown. Even the toilet seat was stained yellow - not great for a four star hotel. Water isnt warm but absolutely bearable and refreshing on a hot day. Also a spa but cant say on this as we didnt use it. The hotel manager was always around and was very polite and friendly. Dear Guests, thank you for choosing TUI BLUE Caravel once more for your holidays and also for taking your time to write this review. Dinner has three theme nights, Greek, Gala and seafood, all were really good. Rooms Cleaned every day to a high standard . We will discuss your comments with the responsalbe department to improve our services. a selection for everyone . The Food Lots of options for both food and drink. Top room amenities include a minibar, air conditioning, and a flat screen TV. The buffet area which catered for breakfast lunch and dinner had an unbelievable choice and of the highest quality. Available either in the morning from Zante harbour or the afternoon from Keri harbour, this half-day cruise is a real treat for all the family. Wellness facilities include a gym and spa treatment areas, while guests can also take part in activities like boules. The staff were brilliant couldnt do enough for us. The view is incredible, plenty to do around the hotel and the staff was always on top form and made sure you were happy. See more questions & answers about this hotel from the Tripadvisor community. I dont feel we got what we paid for compared to other TUI hotels we have stayed at, but we still had a nice time switching off. You get one free visit so book this as soon as you get your room number! Zante Town is close by on a local bus or taxi - 1.60 each way or 15 in a taxi. Im not a big dessert fan, however these were designed beautifully. Sun beds are broken and there is a constant queue of people at reception asking to change rooms. You must que for a table at the lunch beach side restaurant was large every day !! We later discovered two other couples from the same block had been moved the next day. The Staff Staff are a credit to the hotel, in terms of speed, friendliness, and professionalism. Room - I was very impressed with mine (block 7) not sure if others are still due a refurb, but I found mine to be very chic, stylish and modern. Our team checks each review posted on the site disputed by our community as not meeting our. Also a plug socket next to the sink came out of the wall while I was using a hair dryer exposing bare wires! We also ate out four times because of this. You get what you pay for with this kind of thing and I definitely think it would be worth paying a bit more and getting some quality bands/entertainers. What food & drink options are available at TUI BLUE Caravel? Yes, free parking is available to guests. My only feedback would be to have a bigger safe, as in. Poolside activities available for those who wished. A couple of steps link the pool terrace and the shore, so its really easy to flit between the two. Floors: 3. Plenty or sunbeds in different areas. Our second visit here and it looks like Covid has taken its toll. For specific enquiries, we recommend calling ahead to confirm. TUI BLUE Caravel Unique Hotel Services & Facilities You've got a long pool that's the right shape for doing laps. we loved the staff that make it the place it is i cant mention staff by name because that would be unfair to the staff who you dont see.the food.is fantastic .we dont go back to the same hotels but could be the one that we will. other TUI hotels weve stayed at they are bigger, so we felt a little unsafe leaving our valuables that wouldnt fit in, outside of the safe. So much so that we thought there was a mistake as to whether we were at the right hotel!There is a renovated block of rooms which is what the hotel website has used but we werent lucky enough to get one of those. Water isnt warm but absolutely bearable and refreshing on a hot day. Rooms Cleaned every day to a high standard . Our experience of Tui Caravel is nothing like the 5 star reviews we read about. Yes, guests often enjoy the ocean view available here. Great evenings are for a drink on hand and this view Hello from #Caravel JavaScript required To view webcomponents.localhost you have to activate javascript. Beach was very small and could never get on it White Pool towels have now gone grey and mostly stained Entertainment They had a managers presentation each night which was shocking .. we listened to a talk about male and female turtles one night !! Surroundings - Its a very quiet part of the island, but there is a sports bar just outside the complex if you still need your fix. Im not a big dessert fan, however these were designed beautifully. Everything is cooked perfectly and a good range of choice. Fridge replenished each day with fresh water and juices. more. Needs improvement, Dear Guests,thank you for choosing TUI BLUE Caravel for your holidays and also for taking your time to write this review.We are very happy to read that you were satisfied with our staff. The second day the wardrobe door fell off, fortunately nobody was injured or our claim would be different. But not because of staffing, Dear Guests,thank you for choosing TUI BLUE Caravel for your stay and also for taking your time to write this review.We are very happy that you were satisfied with our staff.Your feedback is very important for us. We are sorry to hear that you didnt enjoy your stay with us. The Rooms Judging by some of the reviews there are newer rooms and some a little older, and I think we had one of the renovated ones. Wed been to Rhodes later in the year and found a bus every hour. The hotel's all-inclusive offer also includes a varied fitness programme and entertainment. We stayed for 7 nights at the end of September. Dinner has three theme nights, Greek, Gala and seafood, all were really good. What are some of the property amenities at TUI BLUE Caravel? The restaurant is fabulous- the food THE BEST we have ever had at an all inclusive, fresh seafood, fresh fish, local cuisine and so tasty! Definitely recommend this place and for me to think this still 4 years on it shows how good this place impacted me as I have not found anything better. Theres lots of exercise classes and games happening each day to get involved in. The staff are very friendly and helpful and Iv never found a hotel that serves such good food . Yes the sunbeds were full by around 10am but everyone looked to have got one, noone was on the grass. Even the toilet seat was stained yellow - not great for a four star hotel. Also a spa but cant say on this as we didnt use it. Wed been to Rhodes later in the year and found a bus every hour. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Same for some cushions in the bar area and stains/marks on walls (mostly near the AC/ventilation points). Flavour, choice, and presentation were exceptional. Some are hit and miss - eggs as an example were undercooked on some days and some items lacked flavour, but with so much on offer, you could easily go up and grab something else. We are more than happy that you enjoyed your stay with us. Entertainment/Things To Do Music on every night - something for everyone but they cant please everyone every night. Zakynthos Town is within easy reach, too its just 15 minutes drive away. You'll pass by the golden beaches of Vassilikos and Marathonisi, a pine-clad islet dubbed 'Turtle Island'. Yes, guests have access to a pool, a sauna, and fitness classes during their stay. Read More Testimonials Having looked on both the TUI and Caravel website there is no mention of a so called loft room, certainly when booking I would have questioned the size of the room, which I was told was 40mts . I LOVED the design and interiors of our room. But $200 for a massage !!!!! 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