Your region is identified by your IP address. N/A Boundary Zone: $50 . Super Netball: Fever v Vixens. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) Ticketek otherwise has no liability to you. Yes, you can partially refund part of your ticket purchase if your circumstances meet the list of approved reasons. If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. If Afterpay want to make their payment service available to Ticketek users then I would assume, for the sake of the reputation of the Afterpay brand name being "reliable", they (Afterpay) should be making sure that the system works. Group Bookings are available for selected events and are subject to availability. How long did it take for your response on Facebook? This hilarious, inspiring and poignant new musical is wrapped up in one of the most addictive and joyful soundtracks to ever hit the stage. General Checking this box will securely save the details of credit or debit card for use when making your next Ticketek purchase. All mobile tickets stored in Passbook are also barcoded (but with a different 2D barcode). Print this PDF as this will be your access to the event. www.accc.gov.au. Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. Information about any children's policy will be provided at the point of sale. As part of the terms of sale, the only person authorised to purchase tickets is the credit/debit card holder. The Companion Card program is applicable at all AFL Venues. Tickets may not, without the prior written consent of Ticketek and the Seller, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. You will need to provide some form of ID so that staff can access your Ticketek account details. You can log into My Ticketek within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. 4 - 15 years inclusive. However, if a customer does not complete their transaction, tickets are then released back and become available for another customer to select. Discover New Events. . The season will feature eighteen clubs and is scheduled to run from 16 March until 30 September, comprising a 23-game home-and-away season, the longest in league . From the right hand side of the event page, select your preferred Venue/Location, Date and Performance Time. Additional Information: Disney 100: The Concert is approximately two hours plus intermission. Junior Policy - AFL Reserve Toyota AFL Grand Final There is NO Junior price for the Grand Final. I've sent an email invitation but some or all of my friends did not receive them. Refunds, Payments and Exchanges. You can redeem your Ticketek Gift Voucher online by: Ticketek Gift Vouchers may also be redeemed in person at a Ticketek Agency or over the phone through the Ticketek Call Centre. Port Magpies. Ticketek may charge a reasonable fee for the replacement of tickets. Also, you will need to enter the relevant card's corresponding CVC security code before submitting payment. To do this, please check the 'keep me signed in' box when you log in. By attending the event, you and each attendee in your group acknowledge and agree that you each may be filmed and/or recorded and you each give permission to the Seller and Ticketek to use your image, likeness and voice obtained at the event in all media throughout the world for any purpose and without any compensation. You must provide an Australian postal address to receive Collector Tickets. Email us now at newevents@ticketek.co.nz, To learn more about Ticketek, please go to https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. 3:00 PM. No, only Mobile Tickets can be added into your Passbook. Why does Ticketek offer AFTERPAY if it doesnt allow the processing of payment .?????? The new Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405, https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf, https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm. Mobile Ticket delivery gives you the option to have your event tickets delivered directly to your phone via SMS. Little lights on the turnstiles used to flag them that you were trying to get through on a concession or junior ticket. Any value that remains on your Ticketek Gift Voucher once you have completed your purchase will remain on that voucher for your future redemption. Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. How do I add my mobile tickets to the Ticket Wallet? When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase. What age is junior ticket? Children between the ages of 12 months - 13 years are required to hold a Junior ticket. I would start with Consumer Affairs Victoriahttps://www.consumer.vic.gov.au/Their website is easy to navigate and unlike Ticketek they actually have trained staff who will contact you back. Once tickets are added to Passbook, simply open the Apple Passbook app. For select events, our hours of operations may vary. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. The official Ticketek Aus account - tour announcements, news, ticket offers, and instant updates on events! Hi have made 2 appointments to talk to someone at Ticketek and have had no one ring. For information regarding ticketing of live entertainment and sporting events, or to obtain a copy of the Code of Practice for Event Ticketing contact Ticketek or refer to www.liveperformance.com.au. Ticketek is an absolute disgrace - how they are allowed to continue to trade in Australia is beyond belief. . Ticket Scalping - patrons who have purchased tickets in a manner which in any way breaches section 30C of the Major Sports Facilities Act 2001 (Qld) may be refused entry to the stadium. 2 0 obj A complete list can be viewed in our Refundable Tickets Terms and Conditions of Sale here. Sell tickets directly from your Ticketek Account. Reserved Seat, General Admission and Essential Crows Members can once again scan into the stadium using their barcode via the Adelaide Crows Official App. When a game is on, the Traffic Management Plans are put in place and enforced by Auckland Transport. Is there anything special I need to do when I get to the venue to scan my mobile? If there is no connectivity at the venue, can Passbook tickets still be accessed? To add your ticket to Passbook, simply open the ticket and tap Share and Save to open the Add to Passbook feature. 2023 ProductReview.com.au Pty. Juniors Junior tickets apply to ages 5-14yrs inclusive. What can I redeem my Ticketek Gift Voucher for? Posted on 05.14.22 . Group discounts may be offered but do not apply to all events. Mobile tickets will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. BUY TICKETS INFO. Ticketek's ticketing system is able to set/limit the number of tickets individuals can purchase to an event at the request of an event organiser. What are the different types of Ticketek Gift Vouchers? Why is your site permanently unavailable. Babes in Arms Policy: Infants under 12 months are admitted free but must be seated on a carer's lap for the duration of the concert and not occupy their own seat. Please note, all 2020 membership . I have brought tickets and all three were on section 301. I also purchased ticket insurance.I applied for a refund in August but have not been contacted. If you would like your event to be one of these, we would love to hear from you. 1 January 2021 for the upcoming 2021 Season), and may be asked for proof of age when entering Adelaide Oval. Refunds must be requested no more than 60 days after the event date. No, you may only request a refund on your Refundable tickets if your circumstances meet the list of approved reasons. Some pages may contain a virtual tour and a seating map for that venue. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html There are three delivery options: Note that for general admission events, tickets can not be replaced. Yes. In some cases, you will only be able to purchase one set of tickets to a popular event to ensure equitable distribution of tickets to the general public. All other venues . ), Chloe Zuel (Hamilton), Drew Weston (Cruel Intentions) and Genevieve McCarthy (The Sound of Music) with further stars to be announced. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller). What's the age limit for junior tickets? As a condition of sale, there are no refunds, exchanges or cancellations once the booking is complete except in accordance with applicable laws in the region of purchase. If you raise the ticket for 18 years it'll grow into an adult. Monday (13 March - Public Holiday): 10am-4pm Mobile tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 0800 842 538 ahead of the event day to do so. Children aged 6-14 as at 1 January in the current year are eligible to purchase a junior ticket. chevron_left. Brisbane Roar ticket prices - pre-purchased per game. Tickets are $10. The service and handling fee covers the end-to-end service delivery, from the time of purchase through to staffing at events, technology and support. How do I add my mobile tickets to my Ticket Wallet? Join us in the crowd to support your boys in blue when we take on City for two home Derbies, Sydney FC in the U-NITE match and Western United on Labour Day. The NBL is the pre-eminent professional men's basketball league in Australia and New Zealand. Yes, if you wish to delete the details of your saved credit or debit card, you simply need to log into your My Ticketek account, visit the Payment Details page and hit the 'delete' button. No, the credit card pre-fill feature simply gives you the option to save your card details. Ticketek Gift Vouchers cannot be redeemed for tickets to events where it is a condition that a specific credit or debit card is required to complete the transaction - for example a Visa Entertainment pre-sale. . My tickets have not arrived after a reasonable amount of time, what do I do? Make sure the backlight on your phone is set nice and bright. Children aged 4-14 years (inclusive) as of 1 March 2019 are entitled to purchase a junior ticket. Some events may have a Family ticket which includes 1 Adult and 1 Junior. You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). The following junior policy applies to the sale of daily public ticketing during the 2023 Toyota AFL Finals Series and Grand Final: Please note: During the members pre-sale Club members are required to purchase a finals ticket that is equivalent to the type of membership that they hold (i.e., Adult members can only purchase an Adult final ticket). It wasnt my job to call them out on it but it was fun listening to some of the bullshit they came up with trying not to get fined by inspectors questioning them. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information. Why does Ticketek want to access my Facebook details? From time to time we issue statements using for example our Facebook page warning customers not to buy tickets from unauthorised resellers. Change My Location Information about any concession or child tickets will be provided at point of sale. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of agencies and box offices for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the agency or box office name to read see more information about that agency or box office. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. You can click the View Map button to view the section of the venue where your seats are located, If the tickets allocated are for seats with a restricted view, you will need to check the box to acknowledge this. %PDF-1.5 The 2022/23 A-Leagues season has arrived with 13 blockbuster Melbourne Victory home games at AAMI Park. If you have purchased concession tickets, you are also required to present a valid concession card. Ticketek Online Terms of Use and Privacy Policy. If you need to change or cancel your travel plans, contact NRL Travel via customerservice@nrltravel.com or call 1300 675 885 (1300 NRL TVL) to discuss your options. You may be denied entry into, or removed from, an event where the Seller has reasonable grounds to do so, including if you breach these Terms and Conditions or the Sellers Terms, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others. Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. And secure your tickets now! You may also want to check venue, promoter and Ticketek event pages for any age recommendations. Be replaced learn more about Ticketek, please check the 'keep me signed in box. My ticket Wallet when you log in January in the current year are eligible to tickets... 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