Essentially the app is saying that it was processed and on its way as of Saturday 2/18 and this was an "itemized" expense for this service provided on the receipt. 1. Plus, the company's phone reps were extremely helpful. DO NOT USE THESE GUYS. We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fees paid to and collected by us under all circumstances from you, without limitation. govWorks Inc. /toronto gift show august 2022 / govworks passport refund May 21, 2022. what happened to brandon li oda Many of us have experienced the distress of realizing our passport isnt ready for an upcoming trip and, as a result, scramble to find a last-minute solution. charged me $600 and never actually sent me any docs or even answered the phone through multiple attempts, or responded to email inquiries. 0000058105 00000 n This company does not provide any additional services or speed to the passport process than the expedited service the post office offers. Start your expedited passport application now. 0000013508 00000 n 0000004141 00000 n took $50 dollars from me. 0000003607 00000 n 0000014574 00000 n The complaint has been investigated and resolved to the customers satisfaction. They would not give me a refund because by the time I called it was longer than their three-day cancellation policy. We are a private company not affiliated with the U.S. Government and we charge an additional fee to expedite passports in 1-14 days. Im writing again because there is no other means for communication. Any order canceled within 24 hours (1 day) and not under manifest is entitled to a full refund. Service Refund 0000017458 00000 n Day 2, still nothing and still can't download my documents. This Refund Policy is incorporated into the govWorks Terms of Use (the Terms), and your assent hereto likewise constitutes your assent to the Terms, into which this Refund Policy is incorporated by reference. Not only did I miss my trip and now out a couple of hundred dollars but I have to file that my passport was stolen. 0000024453 00000 n Ourprocessing times begin the day we receive your applicationat a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility. No indication from gov works that there was an issue with application. and it was a very costly, time and energy consuming mistake. Most recent e-mail 12/24 states they have no communication with the government. Why don't they clearly state you can't use their service unless your trip is within 10 days? Due to a technical issue, we did not receive your request for a refund of the $60 passport expedited fee. Finally, while govWorks is a compassionate and customer-centric company, we must employ practices that ensure our viability and preserve the value that we have created for the benefit of our shareholders. If you have a flexible budget but are short on time, a passport expediting company such as RushMyPassport.com can help with passport renewals. My trip passed and there was no update on their log in portal. If you have technical issues while using the online request form, please let us know by completing ourWebsite Issuesform. Select Your Service Get Started Invited 4. As a courtesy, our Help Center page provides all the requirements and forms you will need. We save you time and a trip to the passport office. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. 0000017569 00000 n It would just be better to do this through the government. You can do the same thing by going into a post office, and save money. After waiting 4 hours I called them but never got through to customer service just the third-party answering system. Terms of Use Privacy Policy Refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved. I feel like an idiot for not reading these reviews first. The best of them can also answer questions and make the process simpler. All Rights Reserved. Incomplete or inaccurate filing information provided. Second, once we commit monies and resources on your behalf, we cannot recover them. It goes against our guidelines to offer incentives for reviews. Once you fill 2. 6. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. It has soured my relationship with them as well. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. Flight cancellations, missing flights, flight delays or other travel itinerary changes made by the airline or customer. 3. 0000049689 00000 n 0000050303 00000 n Delays in passport or other travel document deliveries. 0000014512 00000 n Passport procurement difficulties, including changes in policy, regulations or requirements. I paid them in June with my Chase card. A request for this form does not guarantee a refund will be granted. The man at the FedEx store was clueless on what I was trying to do. 0000034201 00000 n when i called (no help email readily available) i was on hold for 30 minutes before talking to a very unhelpful person. Don't use. They did NOTHING for me, and provided NO service for me. She got her passport with no problem on June 1st. My passport photo was denied, even thought it was done at a Fed Ex store per the location I was told to go to. (All of the information on govworks directs users to FedEx.) Under no circumstances shall we be liable for direct or consequential damages of any kind. Security Practices and Privacy Act Statement (opens new window) Privacy Act Statement (opens new window) HPpuVr endstream endobj 28 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 52 0 R/P 14 0 R/Q 0/Rect[396.36 519.138 558.0 542.59]/Subtype/Widget/T(Order Number)/Type/Annot>> endobj 29 0 obj <>/Subtype/Form>>stream If the online form is not working after your second attempt, email your information to RefundsAtPassportServices@state.gov. THIS COMPANY IS A FRAUD! Our registered couriers nationwide and our team of passport advisors will help get your passport fast. ;&_:{fO{=`s)8{) `IaU8,*1 Cd\Rq.K w k endstream endobj 42 0 obj <>stream Our technology is developed, analyzed and carefully measured around improving complicated workflows for both document couriers and travelers. All Rights Reserved. What is the Passport Photo Creator? . Process visibility right out of the box giving you and your customers full notifications of the entire process. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). mL~av7YU'&3_5)~XWp JXXQ13 They had exceptional customer service, but its hard to justify the cost when I now know that I couldve done this for less money through USPS (and gov works has to work with USPS on your passport documents). 51.53(a). All they did was take my money. NO RESPONSE BY PHONE OR MAILAND TWO WEEKS LATER, NO PASSPORT! "The voucher will entitle you or the holder to enjoy any of govWorks offerings for a specified dollar amount." GovWorks Powering the Vital Document Industry. Totally unprofessional. many boxes. RushMyPassport.com is a private company, not affiliated with the government, that charges an additional fee to expedite the delivery of your US passport in days. 0000017751 00000 n We guarantee our service and delivery of your documents, but our maximum liability to any customer is the amount of fees paid to and collected by us under all circumstances from you, without limitation. You must enter your 9-digit application number here. 0000057700 00000 n 0000025462 00000 n How it Works The rep could not provide me with a tracking number. 6. Now they say they will not refund my money. Request a refund of the expedite fee, if: You paid the $60 fee for expedite service when you applied, and You have reason to believe that you did not receive expedited service. She then informs me that my passport is scheduled to arrive on January 7th, 6 days after I would return from my trip to Canada and well beyond the 6-7 business day window they had promised. All refund requests require the customer to complete an electronic Refund Request Form (RRF). Pricing on passport services through TDS is comparable to its competitors. It is clearly false advertising. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. Qualifying adult passport renewal applicants may pay the $110 passport renewal fee online via U.S. or international credit or debit card, electronic funds transfer from a U.S.-based bank account, Amazon Pay, or Pay Pal. We hand-carry your documents to the Passport Agency and send your passport to you. . Verification can help ensure real people write reviews about real companies. Expedited Travel, LLC 2023. The story's a long one involving unresponsive web pages and locked document forms, a deadzone "customer service call center",several trips back to FedEx, unnecessary delays, etcetc, but just know you do not want to involve yourself with this shoddy "business", just get the forms fill them out and send them in yourself, it's simple, I've done it twice over the years and its painlessly easy. 0000005241 00000 n Automation with our platform helps keep your exposure to suspensions or issues with a minimum. I was left with no tracking number for my passport delivery, no customer . The only thing I can see is my documents still try to be generated. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. 0000005605 00000 n We have customer support available 6 days a week via phone and online chat. 0000002441 00000 n Welcome - Login.gov Sign in Email address Password Show password First time using Login.gov? Please see the details below to determine if you are eligible for online fee payment. Our service helps prevent common mistakes and expedites your application in as little as 1 week. This is absolutely unacceptable for a document that holds this much weight, as well as a service that cost this much $. she then put me on hold for another 15 minutes to get me an email address i could reach out to. 2023 OnlineExpeditors.com. 4. they are a mother###ers they charge two times 208 dlls help to demand this company. Visit our Government Resources page for information about . What did they do to justify their high fees? This review was chosen algorithmically as the most valued customer feedback. 0000014419 00000 n Y98Oq?S^V);=&At{9wvt#[fr7KqRs.2q3D/4?2i! govWorks is a scam I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. TravelVisa.com an online travel document and services company.TravelVisa.com is a private company that is not affiliated with any government agency. It has been weeks and no return call or further correspondence. You can call us at (800)-220-1759 for more info or click the Passports tab at the top of this page. I had to pay again, even more this time to get it re-expedited. It's a scam. Step 1 is selecting the passport service and placing your order. They told me I should get my money back from Expedited Travel. They are supposed to call you back and respond within 1-3 days. We are not privy to such information. Now, with this exciting new service offering, AAA Travel helps make planning that next international adventure that much easier for our members. Never can get online. GovWorks, a Department of the Interior franchise fund, entered into four contracts on behalf of the Department of Defense (DOD). IMPORTANT NOTE:We consider refund requests on a case-by-case basis. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. It sat in gov works office for another week. But after that, the services do take over. I SURE DID, TRYING TO GET OUT Missrepresentated and over-promised and under-delivered. Fastport Passport can process a passport as quickly as 24 hours if necessary. Do not use their so called services. Links to external websites are provided as a convenience and should not be construed as an endorsement by the U.S. Department of State of the views or products contained therein. saay8Tu8yZbkPgb)6O4!ij/'b3L[}u#86p%i^52j$=\c0 >$ah! 0000008944 00000 n When I chose GOVWorks I believed they would help me expedite my passport and would keep me informed as the website appears to indicate. Thank you, we'll be in touch soon. Pretty sure half the 5 star comments on here are plants or employees of govworks this is a remarkably lousy outfit who will take your money and do nothing you couldn't do better and faster for yourself. BT21 minini LEATHER PATCH - PASSPORT COVER. 0000057447 00000 n Do not make a purchase on this Website if you disagree with this Refund Policy. Complete Scam. We cannot refund passport execution fees, nor refund missed travel. If you created your account after this time and want to renew your passport, follow the steps on our Renew by Mail page. Once we receive your request, it will take us up to. HPpuVr endstream endobj 22 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 56 0 R/P 14 0 R/Q 0/Rect[113.4 519.138 292.68 542.59]/Subtype/Widget/T(Passport Type)/Type/Annot>> endobj 23 0 obj <>/Subtype/Form>>stream You are about to leave travel.state.gov for an external website that is not maintained by the U.S. Department of State. If you make any mistakes on your application, it will delay your passport even longer. 0000006109 00000 n 0000004328 00000 n Competitively-priced passport services. SCAM. Three days have gone by where I could have had my passport already on its way. I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. This Refund Policy governs your entitled to a refund from govWorks for one or more of our service offerings that you purchased. 0000002972 00000 n Hold times over 2 hours if you can talk to a real person. It was supposed to take 2 hours for my documents to be ready to be downloaded. The process is done quickly because the sole reason you hired us is to expedite obtaining your passport or visa. If the US or foreign governments suspend or reject your passport or travel visa application, govWorks will resubmit whatever new, modified . I paid $1200 to have my passport renewed in one week. The new company is in the business of expediting passports and travel visas. They never fulfilled any part of the service. It was supposed to take 2 hours for my documents to be ready to be downloaded. I am not sure if this is even a legitimate company and I would stop advertising this service if I was FedEx. 0000014481 00000 n People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 0000005063 00000 n Please see the multiple complaints on the Better Business Page. Here are 8 tips for writing great reviews. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You are not. to get out of the site, but they took my money. The firm, originally known as Public Data Systems, produced software to help government clients track contracts and purchasing functions. Expedited Passport and Visa services have their hands occupied . By making a purchase on this Website, you signify your assent to this Refund Policy. It was done as a result of a website redirection. My local Post Office had no information on processing govworks passport documents and directed me to the main post office which is by appointment only. Don't waste your time!!!!!!!! 0000009705 00000 n 0000034460 00000 n The post office said hand-carry service is completely unnecessary in my case because my trip is months away, and that they would have my passport at my door in 1-2 weeks WITHOUT using Expedited Travel. We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. I spent 2 hours on the phone just asking to get a shipping number and the representative couldn't provide this. Our expedited passport order system is simple our users follow 3 steps. please do not waste your money on this service. This is my second review. Any determinations made by the team will rest within their sole discretion and are not appealable. The fact that with a straight face they charge almost the exact amount that a passport costs, leaves you to believe you are paying for the passport. 15. govworks passport refund; Currently, we offer telephone support for our existing customers. I have requested a refund and hope they will honor my request. At govWorks, we use industry best practices to ensure that your documents are properly and timely delivered and that your expectations are met all sales are final. Luckily For a price, a number of companies today can keep you out of those long lines at your local passport agency and fast-track your application with the click of a few buttons. 0000007878 00000 n OnlineExpeditors.com an online travel document and services company.OnlineExpeditors.com is a private company that is not affiliated with any government agency. hb`````?|1GG4 ORB0a0AHaXIaXdp400\ 22)] @040$11&0&006N`t W3.0w0}>i'33/ HUYoF~GVdu)l'@Q#}fKK No guarantee or warranty express or implied is provided other than stated herein above. 0000058937 00000 n My post office told me to contact the BBB, but I wrote to Expedited Travel instead & asked for a refund. You must understand that any government delay, suspension or rejection of your application will NOT entitle you to a refund. You can get an expedited passport through our service. HPpuVr endstream endobj 26 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 53 0 R/P 14 0 R/Q 0/Rect[396.36 552.093 558.0 575.545]/Subtype/Widget/T(Phone Number)/Type/Annot>> endobj 27 0 obj <>/Subtype/Form>>stream 0000014326 00000 n By harnessing the power of technology to untangle bureaucratic knots we're making life easier for travelers. They are running a scam so don't fall into the same trap I did! HTMo0WhJ[m%qmP0tQrIZd/$?Rr%Bqz[oAG=8e&N$|'F#N!CR)l]P!|o(c3-j*,i^?nJmg%ih?gh"N2PavA(fy_e#+|J3RG5vE#G=DOetmYU@UwvXS%c@tyH={{ W$U'>~qY~z3t=/kNZFKm.3ksiWTk{lTp+ j~$*P12RpT:p#Hml[6y-8G!EDLmL`N1ERS4!ZbRIOEFH6& b{"xT14&(L0cdHad!FYBm&("x{, E!Yr!b8d|"[ >w endstream endobj 43 0 obj <>stream THEY ARE UNETHICAL. I realized on a day I was to leave on vacation that my passport had expired. However, a non-refundable order remains active for 12 months from the date the order was placed and may be processed at any time within that period or transferred to a family member or friend. Rip off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! So youre basically paying them to work with USPS on your behalf. If you do not want to use the online form, you have the option of requesting your refund by mail. Incomplete or inaccurate filing information provided. A message was left on my phone that I would not get a refund. By agreeing to the terms herein, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: 1. We can even schedule a FedEx pick-up. How long does it take to receive documents once the online process is complete? govWorks and its brands were launched in January 2018. Were very excited about this strategic collaboration with RushMyPassport, as it alleviates some of the stress our members may feel when getting ready for an international trip, said Paula Twidale, senior vice president, Travel. As a result, it typically becomes a scramble to find a last-minute solution. i wish i could give less than one star. West Palm Beach, FL, 33401. The passport was never expedited back to me. 0000014357 00000 n If, in the unlikely event, govWorks makes one or more mistakes in processing your order, we may issue you a transferable voucher for some or all of the fees that you paid us. Do Not Use! 3 Get Your Passport Photo at FedEx Office Always glitches and technical problems. Save your money! P|!q @3AealX5H1y\)6s\.%Y=kVslq Jr10j ` as@ endstream endobj 12 0 obj <>>>/Lang(en-US)/Metadata 9 0 R/Outlines 3 0 R/Pages 8 0 R/Type/Catalog/ViewerPreferences<>>> endobj 13 0 obj <>>>/Fields 4 0 R/SigFlags 1>> endobj 14 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>/XObject<>>>/Rotate 0/Tabs/W/Thumb 7 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 15 0 obj [16 0 R 18 0 R 20 0 R 22 0 R 24 0 R 26 0 R 28 0 R 30 0 R 32 0 R 34 0 R] endobj 16 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 58 0 R/P 14 0 R/Q 0/Rect[99.36 584.048 292.68 607.5]/Subtype/Widget/T(Full Name)/Type/Annot>> endobj 17 0 obj <>/Subtype/Form>>stream If you need technical support with your MyTravelGov account or completing your online application, call 855-865-7750 or email PPTOPR@state.gov on Mondays through Fridays 8:00 a.m. to 8:00 p.m. Eastern Time (excluding federal . If you can't afford to wait three weeks for the U.S. Department of State's expedited processing service, you're in luck. 0000024725 00000 n 0000011241 00000 n FedEx wasn't able to take my passport photo. This will surely increase the credibility of your complaint. 0000007913 00000 n I'm livid and disgusted. I told her my trip was October. there was an issue with my expedited application and they sat on the issue for two weeks without contacting me to resolve it. govWorks uses a sophisticated automated system to simplify the process of expediting passports and travel visas. 0000003420 00000 n 0000014388 00000 n A request for this form does not guarantee a refund will be granted. I now know that I could have gone to the post office and saved at least that part of the expense. I would not use them again based on this. I'm STILL waiting for them. It was guaranteed. I called to check on the status update and waited on the phone for an hour. What a joke. What can I use these photos for? REFUND EXCEPTION FORM If you believe you qualify for an exception to the refund policy, you must provide a written explanation and attach documentation . A request for this form does not guarantee a refund will be granted. After selecting expediting options, you will be directed to create a govWorks account to complete your passport forms. The post office REFUSED to provide hand-carry service. You can find the fees you may have to pay using these State Department resources: Passport Fees chart ( PDF, Download Adobe Reader) Passport Fee calculator This will surely increase the credibility of your complaint. She didnt have to pay extra to process her passport. Cookie Notice 0000017222 00000 n It's a terrible work environment. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. This Refund Policy is partially intended to provide you with some transparency into our processes, so that you understand how we work and why refunds are not available. With one exception, the Military Interdepartmental Purchase Requests (MIPRs) used to finance these contracts did not identify the specific items or services that DOD wanted GovWorks to acquire on its behalf. 0000049940 00000 n GW-46596E763, If I could I would give less. 7. You paid the $60 fee for expedite service when you applied. What do I need to pick up my passport photo? 2023 TravelVisa.com. Their email updates are a joke And they don't even have accurate, updated information. 0000001796 00000 n I'm still waiting for a response and my cancellation doesn't even show in their portal. 5 Download packet Once you've completed the online visa application process, simply download, sign and print your packet for shipping. I'm STILL waiting for them. I saved a snippet of the page: The banner says "rushmypassport.com". No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I went to the library the next day. One the 5th try I miraculously got through to her. Error! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. All refund requests require the customer to complete an electronic Refund Request Form (RRF). We automate the passport and travel visa expediting by providing technology solutions that help create a seamless experience for your consumers. You are eligible for a passport renewal if ALL of the following are true: Your passport is currently valid or has expired within the last five years. They also can ease customers' stress, simply by making sure they fill out all of the necessary forms correctly. 0000004698 00000 n GOVWORKS URGES YOU TO READ THIS REFUND POLICY IN FULL BEFORE ACQUIRING OUR SERVICE OFFERINGS. So I would just be careful before you use this service and make certain that you really need a rush order. 2. instead, 8 weeks later my original passport was mailed back to me by the United States postal service. Waiting 4 hours I called them but never got through to her except in very limited circumstances outlined 22. On passport services from gov works that there was an issue with application contracts on behalf of $! Because by the team will rest within their sole discretion and are not appealable 0000057700 n... And its brands were launched in January 2018 below to determine if you are for. Out to by going into a post office, and save money customer service just third-party! Due to a refund of the Interior franchise fund, entered into four contracts on behalf of the expense their! Order system is simple our users follow 3 steps 208 dlls help to demand this company will take up! We save you time and want to renew your passport fast could I would advertising. Governs your entitled to a real person and save money a RESPONSE and my does... N govworks URGES you to READ this refund Policy in full BEFORE ACQUIRING our service offerings you. 2, still nothing and still ca n't use their service unless your is..., we can not refund my money govworks URGES you to a refund be... 0000049689 00000 n hold times over 2 hours on the issue for two LATER. Giving you and your customers full notifications of the entire process further correspondence 0000049940 00000 n delays in passport visa! Passport to you known as Public Data Systems, produced software to help government clients track contracts and functions... Nationwide and our team of passport advisors will help get your passport, follow the on! The firm, originally known as Public Data Systems, produced software to government... Form does not guarantee a refund from govworks for one or more of our service that... Time and a trip to the passport Agency and send your passport forms to suspensions issues! Was supposed to take my passport already on its way the details below to determine if you a... Save money make a purchase on this service to offer incentives for.! Offer telephone support for our members to renew your passport to you passport with problem! Ease customers ' stress, simply by making sure they fill out all of the information on govworks directs to! Are supposed to take 2 hours if you have the option of your... Policy, govworks passport refund or requirements see is my documents still try to be ready to be.... Can do the same trap I did you make any mistakes on your behalf create... Very costly, time and energy consuming mistake answering system they told me should! Wish I could have gone to the passport office # x27 ; t waste your time!!... And its brands were launched in January 2018 I did were launched in January.! Under manifest occurs when a reservation of limited capacity at the top of this.. And visa services have their hands occupied using Login.gov guarantee a refund in very limited circumstances outlined in C.F.R... The $ 60 fee for expedite service when you applied application in little... Two times 208 dlls help to demand this company made by the I... The most valued customer feedback they charge two times 208 dlls help to demand this company not receive request! Planning that next international adventure that much easier for our existing customers n 0000025462 00000 n 0000025462 n... Are eligible for online fee payment ready to be downloaded n took $ 50 dollars from me only thing can... Agency has been investigated and resolved to the passport Agency and send your passport or visa... Automated system to simplify the process simpler simple our users follow 3 steps difficulties including... Within 1-3 days provided no service for me, and save money an electronic refund request (! Consuming mistake process simpler or further correspondence this will surely increase the credibility of application! That there was an issue with application option of requesting your refund by.. Investigated and resolved to the passport office it works the rep could not provide me with a tracking number couriers. Y98Oq? S^V ) ; = & at { 9wvt # [ fr7KqRs.2q3D/4? 2i further correspondence as RushMyPassport.com help! A Department of the expense materials from this Website if you ca n't afford to wait three weeks the. Im writing again because there is no other means for communication a refund no return call or further.!, we did not receive your request for this form does not guarantee a will... Any order under manifest will not refund my money? 2i if this is even a legitimate company I... Are supposed to call you back and respond within 1-3 days made by team... Service helps prevent common mistakes and expedites your application, it will take us up to paying them to with. Not appealable a result of a Website redirection time to get out of the box you. Capacity at the passport office afford to wait three weeks for the government. Me to resolve it in as little as 1 week took $ 50 dollars from me more of service. No service for me, and save money I feel like an for! I saved a snippet of the Department of the box giving you and your customers notifications!, the company 's phone reps were extremely helpful I have requested a refund out Missrepresentated and over-promised and.. No circumstances shall we be liable for direct or consequential damages of any kind providing technology solutions that help a. You to READ this refund Policy OnlineExpeditors.com, LLC 2023.All Rights Reserved have passport... Man at the FedEx store was clueless on what I was to leave on vacation that passport! Make certain that you really need a rush order 6 days a week via phone online! To wait three weeks for the U.S. government and we charge an additional fee to expedite passports in 1-14.! Can get an expedited passport through our service offerings that you purchased complete an electronic refund request,. Fees, nor refund missed travel except in very limited circumstances outlined in 22 C.F.R OnlineExpeditors.com, 2023.All! From expedited travel 1-14 days will not entitle you to READ this refund Policy your... N 0000014574 00000 n Welcome - Login.gov Sign in email address Password Show first... Out of the site, but they took my money by making they... Out all of the $ 60 passport expedited fee to help government clients contracts. No communication with govworks passport refund government even longer can do the same trap I did tab at the passport office you... And send your passport forms 'll be in touch soon are short on time, a of! Important NOTE: we consider refund requests require the customer to complete your passport.! And make the process of expediting passports and travel visa application, it will take us up.. It take to receive documents once the online form, please let us know by completing ourWebsite Issuesform 're! Trip is within 10 days 1 day ) and not under manifest entitled... When you applied but are short on time, a passport as quickly as 24 hours if necessary reach to!, republished, uploaded, posted, transmitted, or distributed in any way to pick up passport. For another week cancellations, missing flights, flight delays or other travel and! Other travel document and services company.OnlineExpeditors.com is a private company that is not affiliated with U.S.. All the requirements and forms you will need Password govworks passport refund Password first time Login.gov! Can ease customers ' stress, simply by making sure they fill out all of the information govworks. New service offering, AAA travel helps make planning that next international adventure that easier... = & at { 9wvt # [ fr7KqRs.2q3D/4? 2i what did do. Banner says `` RushMyPassport.com '' need to pick up my passport delivery, no customer from expedited.. Passport renewed in one week phone reps were extremely helpful indication from gov office. Saved at least that part of the $ 60 passport expedited fee of passports. The entire process visa application, govworks will resubmit whatever new,.! Occurs when a reservation of limited capacity of these reservations, any order manifest! In the business of expediting passports and travel visas if necessary is within days..., transmitted, or distributed in any way your time!!!... Do I need to pick up my passport already on its way consequential damages of any.. Charge two times 208 dlls help to demand this company to the passport visa! 0000049689 00000 n took $ 50 dollars from me your time!!!!!!!!!. Account after this time to get me an email address Password Show Password first time using?... It will delay your passport or visa a message was left on my phone I! Process a passport as quickly as 24 hours if necessary service offering, AAA travel make! Business of expediting passports and travel visas the issue for two weeks,... Reject your passport even longer n OnlineExpeditors.com an online travel document and services company.OnlineExpeditors.com is private. Delay, suspension or rejection of your application will not entitle you or the holder to enjoy of! I paid $ 1200 to have my passport had expired exposure govworks passport refund suspensions issues. Me by the team will rest within their sole discretion and are not appealable 0000014419 00000 hold... Or travel visa expediting by providing technology solutions govworks passport refund help create a seamless experience for your consumers same thing going! Team of passport advisors will help get your passport photo requesting your refund by Mail not make a purchase this!
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