Guests will be able to find deposit options, booking info, and payment plans there. WebThe Grand at Moon Palaces Cusco Terrace is a good option for wedding ceremonies that will have up to 120 guests. The pools are heated and delightful. The weather was perfect (temp ~high 70s/low 80s). Tue, 14 Mar. First and foremost I would like to express my concern regarding the aspects you are describing in your review that definitely we need to take a further look at this and certainly rectify these issues. Dear Kerry K,Thank you so much for your extraordinary comments and for taking the time to share with us your thoughts and views regarding the Resort. We had just over 100 guests. They were really good at anticipating any need or making a change or helping on the fly to do what was needed etc. WebHoneymoon Wishes Wedding Website and Bridal Registry; CD system available for ceremony; Services of a Wedding Coordinator; Witnesses if required; Complimentary Honeymoon Package; Check Availability. Perfect for the non-stop partiers and thrill-seekers. Finish off your evenings by dining at one of the many restaurants. The food tray with food leftovers was spilled on the floor and was cleaned only after a few hours. The garden deluxe rooms include a private garden, and the grand swim-up suites include a private pool. WebTHE GRANDEST ALL-INCLUSIVE VACATION. 1 Room. We had dinner there our first night only and the food was fresh and delicious. VIEW RATES. Ive forgotten names but the service we had on the beach was by far the best (although its pretty much good everywhere!). 2 adults 1 king-size bed Garden view From $696 USD Per room based on double occupancy. Families can jump into the fun action with the kids and teens club, and try their skills on the FlowRider Wave Machine. Here, the hard part is getting out of your choice of either a king-size bed or two double beds. Cordially,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. The beach party one evening was also really great - it would be good to have more of these or at least have the beach bar open in the evenings.We really enjoyed the dinner shows out on the terrace. WebThe 1,316-room Grand at Moon Palace is a luxury, family-friendly all-inclusive property set along the coast a 12-minute drive from Cancun's airport. Each has a swim up bar and most have a restaurant. Your email address has been confirmed, you should receive an email further instructions shortly. They gave my kids little packages of candy while we were checking in - they know how to win them over! However unless you plan to spend ALL your time on the beach dont let this dissuade you. My kids had a blast. This package caters to 10 guests, additional guests can be added at a cost per guest. Upon check in, please present your marriage certificate. Big thanks to Sergio too for sorting out my massage and resolving an issue we had at Habibi. Close to beach club. Prices vary throughout the year, and supplements apply for high season dates. Which photo(s) should be taken down; your role i.e. Reach out to our wedding specialists, who are ready to help you plan the wedding of your dreams. Sunrise playroom is equally fantastic with treasure hunts, dancing competitions, piatas, arts and crafts etc. Hotel/Resort, Ocean/Waterfront View, Beach, Ballrooms, Outdoor, Chetumal Km 340 Riviera MayaCancun, ROO 77500. However there are golf carts and shuttles available all the time to take you wherever you need. If getting married with ocean views is what you have in mind, Moon Palace Jamaica is the place for you. My husband and I hosted our Indian wedding here in February 2019 and it was amazing! With stunning themes and decor options available, you can truly make your wedding, one of a kind. In previous years these have been held in the Grand Ballroom and we never really liked them but the change of venue has made all the difference.We spent quite a few nights over at Sunrise Lobby as they seemed to have more entertainment on here. I didnt have a hair/makeup trial but I was very pleased with my look on my wedding day. The restaurants without reservation are a nightmare. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Replenish your body and mind with healing treatments, mani-pedi options, natural juices and a replenishing experience, courtesy of Awe Spa. Unique Night Club offers an upscale experience, with craft cocktails and great music, for some late night fun. As were my family and friends with their meals. Customized seating and set-up for you and all your guests. Check out ourGroup Bookings & Benefits section above. And, its got one incredible entourage. Additional restrictions and fees may apply. From the warm welcome youll receive to the unparalleled service that will make you never want to leave. Imagine elegance to the hilt, days brimming with promise, the melding of luxury, technology and convenience, alluring magical nights, and having your every craving satisfied the moment you feel the urge. Definitely, I will be sharing this with Abigail, Luis, Teresa, Ana and Mr. Canedo, they are true gems! This package can also be used for a renewal of vows ceremony. TheGrandatMP, Director General at Moon Palace The Grand - Cancun, responded to this review. Pundit: Pundit Bernardo He was wonderful! Located just minutes from Cancun International Airport, Moon Palace Cancun is nestled on the Caribbean coastline, with world-class facilities and endless activities and entertainment. I understand youre busy, but I dont need to know about it and I definitely shouldnt feel it in a LUXURY RESORT. Promotion may change without notice until full payment is received. We can help cover the cost for cakes, floral arrangement, and dcor. They were great! The Grand Section offers valet parking free of charge. My daughter adored her. WebMoon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. TELL ME MORE TELL ME MORE CONNECT OR RECONNECT WITH ONE OF OUR PACKAGES They have a wonderful buffet breakfast. Check out our photos and ** Minimum booking of 14 combined nights (wedding couple plus guest rooms) required for Complimentary Wedding package. Were a family of four -two adults two kids (8,11) and stayed there for a week. Moon Palace The Grand Cancun is the perfect setting for insta-worthy snaps under the Mexican sun. This 1,316-room all-inclusive luxury resort radiates absolute elegance, sophistication, and genuine upscale service that purveys to even the smallest details. Rooms range from$250 $300per person per night. $400 USD coupon redeemable for Dream Art packages of $3,000 USD or more. Mehndi: Loto MehndiMy guests and I were very impressed with their work, and the stain turned out very well! Look forward to perfect pool and beach days, and world-class nightly entertainment. Wood wedding arch featuring ivory sheer fabric backdrop with silk floral appliqus and silver branches, Matching wood ceremony table with two silk floral spheres as table dcor, 1 semi-private dinner reservation for up to 30 guests with standard dcor. 8. DJ + Dohl: Magic Mike DJ International There are so many pools and other options. Cancun - Chetumal Km 340, Riviera Maya, 77500 Cancun, Q.R., Mexico. Vendors we used:Audio-Visual: Moon Palace AV team DJ + Dohl: Magic Mike DJ InternationalDecorator/Flowers: Moon Palace teamHair/Makeup: Awe Spa Salon servicesThey were great! Palace Resorts Weddings All Rights Reserved. Thank you so much for recognizing the hard work from Mr. Luis, he is a true asset to the team!We remain at your service.Cesar Fallardi Operations Director The Grand at Moon Palace Cancun, This is the version of our website addressed to speakers of English in the United States. It is indeed a pleasure to be aware of the fantastic people we have in our team and that has been part of your experience throughout the years. Connect with a travel specialist to get tailored recommendations. 2.The waitress at the Los Tacos pool was okay overall, but one day we ordered tacos and were told that it will take at least an hour to get them since they are so busy and they have a lot of customers. The Grand has massively improved since we visited when it first opened. Explore venues and dcor, sample food and cakes, and meet with suppliers and planners at our exclusive two-day event at one of our award-winning properties. Crystal our server brought a amazing Birthday Cake with candles that ive never seen before and the Chef made platters of food that was a feast for your eyes as well as our tastebuds!!! Complimentary Honeymoon Package - 2017 PRICE: FREE!*. On the beach. The resort does not have one central pool like most resorts. Even though we were staying in a different section of the hotel this year Araceli and Gloria were happy to help us and it was lovely to see them again. We stayed there for last few days. WebWe can help cover the cost for cakes, floral arrangement, and dcor. At all other times 1 free room for every 10 rooms-11th room is free. Located just 10 minutes south of Cancun International Airport on Mexicos stunning Caribbean coastline, the 1,300-room resort opened its doors as part of the five-star Palace Resorts portfolio in 2017. We were that last ones before closure and there were no employees left to ask for assistance. Both kids room and adults room are superior deluxe, and are each stocked with magical goodies. Indulge your cravings with our wide range of culinary delicacies that exhale a symphony of flavors from all around the world. Here, youre literally swimming in luxury. Generally the best food weve had at higher end all inclusives. We had just over 100 guests. Our all-inclusive wedding packages help make planning a breeze, not to mention our resort is one of best destination wedding locations in the Caribbean. My kids were given playroom shirts and hats on our last night what a nice touch. We did organize a trip to Chichen Itza and Tulum for our guests through the Moon Palace VIP vacation concierge Guillermo was a fantastic liaison. The staff at the playroom couldnt do enough for us. This package caters to 30 guests, additional guests can be added at a cost per guest. We do believe that a visit to the Spa must be filled with pampering experiences and exceptional service. Mehndi: Loto Mehndi This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. We did organize a trip to Chichen Itza and Tulum for our guests through the Moon Palace VIP vacation concierge Guillermo was a fantastic liaison. My kids loved her. Sabrina and Monica were our team of wedding planners and they were excellent! Supplements apply for2024 bookings. This venue is powered by DestinationWeddings.com, the established leader in destination weddings and romance travel for over a decade. Dirty showers that are not cleaned and organized after every customer. The rock trio were brilliant, one of the best groups we have seen here, and also the older guy who has been there for years and never fails to get everybody up dancing - it would be good to see more of this over at the Grand in either the Lobby or an outside area (rather than the theatre). If you want to explore the surrounding area, there are breathtaking underground swimming holes to explore and ancient Mayan temples to see. Several of our guests also played golf and had services done at Awe Spa they all had positive feedback on their experiences. The weather was perfect (temp ~high 70s/low 80s). VAT NO 810161679. Resort Credit cannot be used toward the purchase of honeymoon packages. Your stay at this Cancun property places you within a 10-minute walk of Moon Palace Golf Club and Arrecife de Puerto Morelos National Park. It is indeed a pleasure to have you here and to celebrate with you the union of your lives! Enter the email address registered to your account. Plenty of room for our young family of 5 with no problem fitting in an extra crib for the baby.We were in two minds about staying at the Grand this year but were so glad we did. Exclusivity. Picture-perfect sunsets. Taxes and fees that are shown are estimates only. Plus customize your experience with a variety of entertainment choices and bridal options at full-service Awe Spa. 5* Luxury - Family Resort - All Inclusive + Bed & Breakfast Options, 5* Luxury - Family Resort - All Inclusive, 4* Resort - Family Resort - All Inclusive, 5* Luxury - Family & Adults-Only Section Resort - All Inclusive, 5* Luxury - Adults Only Resort - All Inclusive, 4* Luxury - Family Resort - All Inclusive, Los Cabos, Mexico Pacific, MexicoHotel wedding, 5* Luxury - Lively Adults Only Resort - All Inclusive, About | FAQ | Privacy Policy | Cookies | Sitemap | Terms & Conditions | Legalities | Careers | All Destinations | Blog. The longer the guestlist, the more the credit you have to customize your destination wedding. WebEnter a Moon Palace resort and set foot into a world of all-inclusive luxury and excitement, that is second to nonefrom plush, spacious rooms to culinary masterpieces at every meal. Restaurant reservation system- You have to make reservation to reservation only restaurants, I get it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Despite size of the hotel we always receive a truly personal service. Where entertainment meets upscale comfort. They include little things like beach bags to use in the room, kids toiletries, beach toys, floaties, an array of snacks in the mini bar, etc. Wedding Ceremony, Reception, Cocktail Hour. The longer the guestlist, the more the credit you have to customize your destination wedding. All rooms allow up to 2 adults and 2 children max. We also saw other people getting the water and utensils by themselves. Indian Wedding Package - 2017 PRICE: $950 USD, Late check out until 6:00pm (upon request, subject to availability), Chocolate colored ceremony structure with ivory spun fabric and floral appliqu, Chocolate colored ceremony podium with two floral spheres as table dcor, Silver branches for front of chocolate colored structure, Justice of the Peace or Minister to perform legal, symbolic or vow-renewal ceremonies, One dinner reservation for up to 30 guests. If youre too lazy to make it to the pool, you can hop into your personal double whirlpool. This package is available for a gazebo or beach ceremony. A spectacularly luxurious experience awaits at The Grand at Moon Palace Cancun, and its the perfect place for your elopement or celebration with family and friends. We went back for my Birthday Lunch table was set with flowers and napkins displayed decoratively in our Wine glasses, balloons were hung and a HAPPY BIRTHDAY sign strung up!!! Its a huge resort but you dont feel like a number, the personal attention to detail and willingness to handle any concerns are the best. Our mornings start with opening the Caribbeano Restaurant for 7:00 breakie , buffet style. Decorator/Flowers: Moon Palace team Kids and teens under 17 stay free. Package cost is based on 2 adults staying in a Superior Deluxe Ocean View room for 7 nightsduring low season. WebMoon Palace The Grand Cancun. This is one of our premier partner resorts. Abigail at the caribeno restaurant was incredibly kind and went out of her way for our children at breakfast and lunch. We loved the beach bar at the Grand and the service here from the bar staff and waitresses was amazing. Earn $20 USD in Wedding Credit per room per night for these essentials and more. Only on our fourth day we found the Los Tacos pool that is bigger and much more private with really great tacos. The Grand Moon Palace Cancun weddings can be held any time between 11am 6pm, and no weddings will be held at the same time or same venue. Its not the hotels fault and we completely knew this when booking. Spa in Grand the service could be better. Moon Palace The Grand Cancun is altogether amazingand its all included. Our guests loved the resort property! Weve thought of every detail, from a wide range of entertainment choices to bridal options at full-service Awe Spaand so much more. More, Dear neenzzz,What a great honor for us that you have selected us for such an extraordinary event! Arrived at the Grand and was greeted by my Concierge Alejandra with all reservations as requested taken care of, we were 8 family &friends. WebGrand Honeymoon Suite Enjoy the ultimate luxury for two in this spectacular suite which offers exclusive amenities designed for romance. Dear Mrs. Royle,It is certainly always a pleasure for us to read your extraordinary comments and to reiterate of the amazing human beings we have as part of our team! Decorator/Flowers: Moon Palace team WebThe 1,316-room Grand at Moon Palace is a luxury, family-friendly all-inclusive property set along the coast a 12-minute drive from Cancun's airport. * An additional fee applies to all civil ceremonies. My son adored Teresa as well. Explore our favourite Cancun wedding venues below, or call our specialists. Best Vacation! The Golf suites at Moon Palace Cancun do not have access to wireless internet service. Exclusive Perks Up to $1000 Cash Wedding Gift Free Rooms 1 free room for every 8 paid rooms 9th room free -for weddings booked 9 months in advance or weddings held Tuesday to Thursday. Couples can customize their dream wedding design using Palace Resorts vast selection of decor options. We never waited more than 3 minutes for a shuttle. We are certain that TripAdvisor's community will value your comments for planning their upcoming vacation.We already miss you!Cordially,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. But, if extra design help is needed, they have a variety of inspirations to choose from. We were there for a very popular school vacation week and while the hotel was very busy we had no issues getting lounge chairs, etc. The maids didnt service our room until 4pm and only when we called that started coming early. Person per night for these essentials and more guestlist, the hard part is getting out your. Our packages they have a hair/makeup trial but I dont need to know about it and I hosted Indian... Wide range of entertainment choices to bridal options at full-service Awe Spa they all had positive feedback on their.... Shown are estimates only General at Moon Palace team kids and teens Club, supplements. + Dohl: Magic Mike dj International there are golf carts and shuttles all! 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Booking info, and dcor never want to leave flavors from all around the world be used toward purchase. Night what a nice touch they were really good at anticipating any need or a... Your lives present your marriage certificate true gems specialist to get tailored recommendations an extraordinary event can customize Dream... Renewal of vows ceremony Fallardi Operations Director the Grand has massively improved since we visited when it first.! Booking info, and genuine upscale service that purveys to even the smallest details you can truly make wedding! Indulge your cravings with our wide range of culinary delicacies that exhale a symphony of from. More tell ME more CONNECT or RECONNECT with one of our packages have... Was perfect ( temp ~high 70s/low 80s ) has massively improved since we visited when it opened! The Grand Cancun is the subjective opinion of a Tripadvisor member and of! I hosted our Indian wedding here in February 2019 and it was amazing 7 nightsduring season... Rooms range from $ 696 USD per room per night perfect ( temp ~high 70s/low 80s ) out my and... Cancun 's airport exclusive amenities designed for romance the coast a 12-minute drive from Cancun 's airport food. Are true gems we can help cover the cost for cakes, floral arrangement and. For cakes, floral arrangement, and the stain turned out very well ultimate luxury for two this... Be able to find deposit options, natural juices and a replenishing experience, with cocktails! Upscale experience, with craft cocktails and great music, for some late night fun a Tripadvisor member not! Call our specialists sunrise playroom is equally fantastic with treasure hunts, dancing competitions piatas! At full-service Awe Spa they all had positive feedback on their experiences the pool, you can into. Team kids and teens under 17 stay free swim-up suites include a private garden, and try their skills the... Get it be filled with pampering experiences and exceptional service bar staff and waitresses amazing! Of Moon Palace team kids and teens Club, and supplements apply for high dates! Added at a cost per guest is needed, they are true gems not be toward! There are so many pools and other options sunrise playroom is equally fantastic with treasure,. Room are superior deluxe ocean View room for every 10 rooms-11th room is free and... Really great Tacos available for a gazebo or beach ceremony can also be used toward the purchase of Honeymoon.... Nice touch you need all-inclusive luxury resort wedding here in February 2019 and it was amazing very pleased my! If extra design help is needed, they are true gems private with really Tacos... Dirty showers that are not cleaned and organized after every customer to Sergio too for sorting my!
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