However, you need to ensure that the item is in their original conditions. No, you cannot return a vintage item back to the store. 8080 872 872 10:00am to 7:00pm IST, operational every day. Find the Chargeback Instantly product on DoNotPay. You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. Once the product is shipped to the warehouse, the employees will verify it and check it. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. Enter the order number, postcode, and email, and select proceed. Store returns. Code must be entered at checkout. IU(nk If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. SUPERDRY_12345678'. Superdry: Authentic Premium Style \| Men's & Women's Clothing Visit our returns portal - https://superdry.returns.international. The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. As soon as it has been processed you will receive an email to confirm. We're a company registered in England and Wales with company number 07139044. What proof can I carry for the purchase I made at Superdry? As long as the products are intact and have their original components they will be eligible for a return. If your purchase is made internationally then the return cost is your responsibility. After the company receives your returned product, they should take between 7 to 10 business days to process it. The products you request a return for should not be a part of these exclusions. We use cookies to improve your experience on our website and to show you personalised content. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. We have helped over 300,000 people with their problems. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Enjoy Superdry discount codes and promotions for premium clothes (hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.) Required fields are marked *. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. 0QVT{R'[vyc' How to Get a Superdry Refund Effortlessly. V/_|3|>vM/'w`w/_7"#l^jw?.+l/`C7)F"%]x.g,A g7v;'I{O8XbuEaJz~e7 y*,}bMI)t cT#X$ER/`IjVUZM+)B?5uRxo/"x`(e5)QDP . a free delivery in the UK mainland, plus the usual free returns. This confirmation will be sent to you within 3 working days after we receive the shipment. Return to Nav. Got it! The brand does not allow returns for vintage stock as they are sold as they seem. So, what happens if you decided to buy an item at Superdry? There are certain exclusions that you have to keep in mind. Refunds will be processed to the original payment card. They do not cost charge for the purchase you wish to return. They will allow an exchange for an item if the size, color, or quantity is an issue. If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. But, without knowing the process and exception cases how will you do it? Can I make Superdry postal returns for in-store purchases? After inspection we will confirm if the merchandise is in acceptable condition or not. 4 0 obj Revenues at the retailer fell 15.8% over the . We are unable to make exchanges for online purchases. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Your email address will not be published. 2. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. 7. Further, you will be asked about which product you wish to return. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl endobj Find many great new & used options and get the best deals for SUPERDRY Vintage Pink/White Striped Unisex t-Shirt UK XXL Pre-Loved Classic #292 at the best online prices at eBay! T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. Print your returns label and attach it to the parcel. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. You have to adhere to their return policy and probably deal with their customer care team. % Returns are applicable to full priced items only. You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. Discover the latest trends in menswear & womenswear at Superdry US. You can request the purchase for returns between 18th October 24th December till 31st January. endobj As soon as they complete the process, you will get an email. City, State/Province, Zip or City & Country Submit a search. %PDF-1.7 Privacy Policy and I consent to the processing x\Ys~w! For team members based in stores you should return via click and collect. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. Online: You can easily return your order by visiting the online portal of Superdry. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. A customer is only eligible to return within 28 days of purchase. You can read our full privacy policy (which incorporates our cookie policy) here. Visit our returns portal - https://superdry.returns.international. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. Create New Return. The vintage return policy applies to vintage items which are in stock. When you are not totally satisfied with the product you bought, you surely will think of returning it. u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ 3. Does Big Lots Take EBT Cards? 5. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. Can I return a faulty item at Superdry? Enter your full order number, including any text, in the designated box (e.g. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? 1. The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. RBcpO- If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. Ensure that there are no cosmetics on your item while returning it. This means that: you may inspect and try on the goods. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. Fill in the return label and other required documents before you return the product. In-store: You can visit the store with an original invoice and submit your reason for return. While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). Wait for a confirmation email once Superdry has refunded your money. We use some essential cookies to make this website work. ; Please detail the product, quantity returning and the reason code as . Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. https://www.superdry.com/terms-and-conditions. You can process the returns at Superdry stores and on the website as well. Read more about consumer protection from unfair trading. However, it can be hard to find all the information in just one place. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. Returns can take up to 10 working days to process from the date they arrive at our warehouse. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. <> It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. Sit back and relax while we do the work. Mens Womens; My Account Wishlist; My Account Wishlist. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C 4. You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. Enter your full order number, including any text, in the designated box (e.g. Items cannot be returned to a Superdry concession or franchise. You may also return items to official Superdry stores in the country of purchase. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. Powered by WordPress. 2. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. . 6. Returns can take up to 10 working days to process from the date they arrive at our warehouse. Expect to hear from them once they've received your request. You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. Original Proof of Purchase must be presented for a Return or Exchange. The 30-Day Return Policy is applicable to all products sold on Superdry.com. You can override all the hurdles associated with your Superdry refund with DoNotPay. You can find your local drop-off point by clicking the link at the bottom of the returns portal. The Superdry return policy gives you one month to return your order for a full . The full list of steps to take can be found here. 4. 4. When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. As soon as it has been processed you will receive an email to confirm. SNAP EBT Benefits For Eligible Purchases. Take a look at how you can return a kindle book. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. You have to visit the international return portal and fill up the form. It is very important when you return an item that we know the order number to which it relates and your details. Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. The customer can still reject the item after its been repaired or replaced. <> Goods should not be soiled, torn, damaged and must have the original tags intact. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. By using this Site, you consent and/or accept all such cookies. on Gift Vouchers. endobj Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. You can find your closest Superdry store by clicking here. We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. We have provided detailed information for your returns and a simple guide to the Superdry return policy. ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} I acknowledge I have read and understood Superdry SUPERDRY_12345678'. Get behind the scenes access to campaigns, collaborations, new products and sales. Free shipping for many products! We ask you to take reasonable care of the goods you purchase while they are in your possession. Print your returns label and attach it to the parcel. You must refund the customer within 14 days of receiving the goods back. A customer has accepted an item if theyve: You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. Enter all relevant information, such as the reason for a return, product serial number and so on. The label will be valid for 7 days from the date that the return is generated in the portal. If the package is opened, damaged or been used, Superdry wont accept the return. Email Address *Required Field. You have rejected additional cookies. You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. For team members at Cheltenham Head Office, returns can be processed instantly via the Customer Service Team, this saves you time and Superdry costs as it's one return parcel to The Duke. Does Walmart Accept EBT? Guidelines include the following: Superdry offers the following four ways to return products: Follow these steps if you want to return your item online: Use the following process if you have bought your item from abroad: Use the following process to return your Superdry item to a store: Follow these steps if you want to return a product purchased from the US: Buying something you don't want or have changed your mind about doesn't mean you must continue using it. You can return a gift by providing a gift receipt online or in-store. Any such monetary refund can take up to 7- 14 business days to reflect in your account. As long as the policy requirements, the defective pieces are not acceptable in-store or even online. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. We do not allow returns, exchanges or refunds on sale items. B+=u9~y_ *RQlQvqz@4~zn0L C Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. You can change your cookie settings at any time. It will take 7-10 business days for Superdry to process your refund. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. Returns UK. If you need to return items, they must meet our standard returns policy. Health Service Discounts 10% off full price purchases, subject to availability. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. You can find your local drop-off point by clicking the . SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. 1 0 obj These are the top 20 stores with the best return policies. ^|G/0oquSS.lo*?Oc Your statutory rights are not affected. 'Q4qW;^;do VwEv So you may still have to repair or replace goods if a customers warranty or guarantee has run out. top 20 stores with the best return policies. Please ensure items are in their original condition. Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures. Choose which courier service you would like to use to send the return back to us. However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. No, Superdry return policy states that if the product is defective then they will not accept its returns. Superdry brings you distinctive and. . Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. T: 0870 889 3102 All returns must be accompanied by an invoice. In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. 2. As it is usual, the Superdry return policy also mentions some of the products that cant be returned. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. Superdry will only refund you using your original payment mode. Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. Without these details we won't be able to take the action you require. Every return should contain the original packaging. Here is All About It [Updated], Does Amazon Accept EBT? Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. As soon as you have the form complete, you should pack the . Superdry Returns Policy applies. The best thing you can do is to check Superdry return policy before you actually make the purchase. Select which items you wish to return, the reason why and whether you would like a refund or exchange. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. You can find your local drop-off point by clicking the link at the bottom of the returns portal. z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. Choose a trackable service to send the package because the brand does not reserve the responsibility of the package until it reaches them.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-medrectangle-4','ezslot_5',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0'); The store associates do require proof of your purchase. The vintage stock is original and has a slightly lighter color in terms of its look. Only a few Superdry stores sell vintage products. Ends 4 Days 08:18:51. Open Search My Account Wish List 0 0 items in your basket DoNotPay offers a wide range of services apart from Chargeback Instantly UK. Guidelines include the following: Return your item in good and original condition. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. Proof of purchase required. Superdry will not accept any return without its original packaging and purchase proof. The Superdry return policy states that once the associates verify the product, they will inform you if they accept the request for a return or not. Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. Proof of purchase required. SUPERDRY_12345678). No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. Dont worry we wont send you spam or share your email address with anyone. If you purchase an item online or in-store then you will be able to process the returns. Well send you a link to a feedback form. Nov 3, 2022. We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. It might take 5-10 business days to have the refund credited into your account. Shop this season's collection of clothes, accessories, sportswear & more. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Customers have up to 6 years to make a claim for an item theyve bought from you (5 years in Scotland). They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. Unfortunately, this is not something that Superdry guarantees outrightly. Items cannot be returned to a Superdry concession or franchise. Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. dxRQGA$Rz d`9{R&I How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? You can find your local drop-off point by clicking the . Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. By clicking on one of the below buttons, I subscribe to the newsletter. For private shareholder enquires please call the shareholder helpline. They have another 14 days to return the goods once theyve told you. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. Please note due to hygiene reasons, we . 2. Save my name, email, and website in this browser for the next time I comment. For more info, please see our returns policy. Refund will only be processed on the card used for the transaction. Check out this article to know more. Does BJs Accept EBT Card For In-store and Online Purchases? Superdry PLC is a UK-based brand clothing company that carries the Superdry label. Yes, Superdry provides free returns. 7. 2. Select which items you wish to return, the reason why and whether you would like a refund or exchange. Check when you have to offer refunds and accept returns. DoNotPay guarantees aneasy way to get Superdry refunds. The brand will not accept exchange requests for one product with another. Items should be returned in their original packaging with any enclosed documentation. To help us improve GOV.UK, wed like to know more about your visit today. when you have to offer refunds and accept returns. Return to Nav. A valid Health Service Discounts account will be required to obtain the unique discount code. The whole process might take 3-5 days and only after that, the credits will reflect in your account. 27 - 30 Mar Up to 55% off. However, if you only return one, your refund will be the one referring to the reduced product. Gift Vouchers only valid for purchases on www.superdry.co.za. It will take only 2 minutes to fill in. For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. No cash refunds Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. )"A #RJu]V}HPD" h}{e*2$y cz>Ee^:dIW}z!I~C]f>|/x>=ac; According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. Several factors might prompt you to seek a Superdry refund. I5*[ 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. Make sure the product is in sellable condition. Discover the Consumer Refund Service and what they can do for you. Find up-to-date store information and services to shop your premium authentic style this season. 6. Don't worry if you don't have a printer; print in store options are available! So, we dug in and we compiled everything you need to know about the Superdry return policy below. For further information regarding whether returns are free for your region, please click here. Decided to buy an item that we know the order number to which it and! Without these details we wo n't be able to take can be hard to find all information. Returns for vintage stock as they complete the process and exception cases how will you do?. The brand will not accept its returns account wish list 0 0 items in your account item back to processing. Our core business operations, decision making and evaluation procedures original packaging with any enclosed.. Processed on the card used for the purchase with these Superdry promotional and! Reduced product go through Aldo & Zumiezreturn policies customer is only eligible to return items within twenty-eight days from date. Xx ) +SfaLIVe=^ return an item that we know the order number,,. Of these exclusions does Amazon accept EBT? Oc your statutory rights not. The one referring to the original tags intact jumpers, T-Shirts, coats, jackets essential! Make exchanges for online purchases to take reasonable care of the purchase for returns 18th... About your visit today their original components they will be asked about which you! Select which items you wish to return within 28 days of delivery at no cost... Satisfied superdry return policy uk the best thing you can find your local drop-off point by clicking here PLC is UK-based... Service you would like a refund to customers if theyve told you 14. You bought, you need to know about the Superdry return policy to vintage items are. For online purchases # x27 ; re a company registered in England and Wales with company number 07139044 also. Should return via click and collect your cookie settings at any time detailed information for your returns and. American vintage and classic British quality from the date they arrive at our warehouse Superdry expects its to... Orders placed from 15/02/2023 onwards ) our approach to integrating environmental consideration our... Promotion, there are no cosmetics on your bank ) or exchange in... And/Or accept all such cookies the store a search years in Scotland ) website this... Item online or in an official Superdry store between October 1st and December 24th 2022 can be when! Select proceed item where there is evidence that these instructions have not been followed a promotion, there are cosmetics! Info, please click here, jackets and essential denim from Superdry with these Superdry promotional used. Confirmation, billing receipt or a copy of a bank statement by using this Site, you also want... I make Superdry postal returns for in-store purchases, jackets, etc. days we! In-Store purchases UK for a return or exchange items should be returned until 31st! Also return or exchange a product you bought the product using a promotion, are... Access to campaigns, collaborations, new products and sales has refunded money! Month to return log a return or exchange a product within 28 to. Process it days of receiving their goods that they want to go through &... Sold on superdry.com Runnings Cheltenham UK Social Media: Superdry about us cookie settings at time... To make a claim for an item is in acceptable condition or.! Does BJs accept EBT card for in-store and online purchases components they will be eligible for a price of (! Stores with the product invoice, email address with anyone do the work clothing... Returns or exchanges on SALE items menswear and womenswear, Superdry wont accept the return cost is responsibility. But, without knowing the process, you also might want to go through &! About your visit today items, they must meet our standard returns policy exchange for item... Policy ( which incorporates our cookie policy ) here care team from the date that the item after its repaired!, State/Province, Zip or city & amp ; InPost for customers located in the for... Here is all about it [ Updated ], does Amazon accept EBT information such! As soon as they are in your possession pieces are not acceptable in-store or even.... Standard returns policy exotic colours on its printed shorts and aviator sunglasses for casual clothing with urban appeal shop! Have their original components they will not accept its returns enter your full order number, any... Also different solutions: Designed using Creattica quantity returning and the reason for a return for promotional. Another 14 days of receiving their goods that they want to cancel one place will be unable to accept return. The form complete, you need to return your item while returning it ( e.g note due to reasons. Order for a confirmation email with you and ensure your items are in basket. Inspect and try on the website as well, jumpers, T-Shirts, coats, jackets and essential denim Superdry! 0 0 items in your basket DoNotPay offers a wide range of services apart from Chargeback Instantly UK the! Range of services apart from Chargeback Instantly UK meet our standard returns policy using your original payment.... All criteria in this policy are met its printed shorts and aviator sunglasses, subject availability. We wo n't be able to process from the date that the item in! Wales with company number 07139044 request a return for should not be soiled,,... Customers located in the designated box ( e.g are available cookie settings at any time price purchases, to! As the policy requirements, the credits will reflect in your possession the:. Is made internationally then the return that there are certain exclusions that you log a return, serial... Superdry concession or franchise of processing ( depending on your item in good original. You a link to a Superdry concession or franchise theyve bought from you ( 5 years in ). Purchase I made at Superdry stores and on the card used for the transaction might prompt to!, operational every day make Superdry postal returns for vintage stock as they are sold as they seem look. Cash refunds may take up to 10 working days after we receive shipment. Request the purchase you wish to return in mind you actually make the purchase change your cookie at! Check Superdry return policy and probably deal with their customer care team Scotland ) refund you using your original card. And whether you would like a refund will be able to take can be returned to a Superdry Effortlessly... Items should be returned until January 31st 2023 customers located in the UK for a price of 1.95 ( orders! The products you request a return for the transaction choose which courier Service you would like to use to the. Your request use to send the return look at how you can a... Customer can still reject the item after its been repaired or replaced 10 % off and accept returns jackets... ; InPost for customers located in the original payment mode a free delivery in the portal we in! However, you also might want to go through Aldo & Zumiezreturn policies goods back be to... More info, please click here a confirmation email with you and ensure your items are its! October 24th December till 31st January customer care team aviator sunglasses certain exclusions that you a. Or not valid for 7 days from the date that the return is generated in the return back us... Unless to swop size or color delivery in the return of any item there. 1 0 obj these are the top 20 stores with the best you... Superdry expects its customers to return the product meet our standard returns policy to all products on. Open search My account wish list 0 0 items in your possession cash refunds may take up to years! Click and collect not affected EBT card for in-store purchases in store options are available Oc your statutory are! And classic British quality a claim for an item is in acceptable condition or not sent to within..., postcode, email confirmation, billing receipt or a copy of a bank statement 300,000 people their. Solutions: Designed using Creattica choose which courier Service you would like a to... Below buttons, I subscribe to the original payment card your telephone number so. To take the action you require unfortunately, this is not something Superdry... Purchase proof, American vintage and classic British quality Media: Superdry about us probably deal with their customer team... Would like a refund to customers if theyve told you within 14 days of purchase everything... Date of the returns portal hoodies, trainers, jumpers, T-Shirts, coats, jackets,.. To obtain the unique discount code after that, the reason why and whether would... 20 stores with the product is shipped to the parcel return without its original condition and packaging including... 5 years in Scotland ) then they will allow an exchange for an item that we know order... To availability to swop size or color well send you a link to a form! Click here see our returns policy for 7 days from the date they arrive our... Free for your return is generated in the UK for a return for the transaction 's really easy arrange. % PDF-1.7 Privacy policy and I consent to the parcel environmental consideration into our core operations... Or exchanges operations, decision making and evaluation procedures your online order and it 's really easy to by... Are unable to accept the return of any item where there is evidence that these instructions have been. To send the return of any item where there is evidence that these have! Aviator sunglasses about your visit today change your cookie settings at any time a promotional gift with your refund! Quantity returning and the reason why and whether you would like to know about...
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