. If you are worried about being covered longer than the one year, or with a better protection plan, we suggest you shop around. NY 10036. find the same information on their website, Amazon does offer an extended warranty through Square Trade, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', iPhone 16 5G upgrade seemingly confirmed by Qualcomm, Get Apple TV Plus free for three months (just in time for Ted Lasso season 3), Apple VR headset won't require an iPhone, will have "in-air typing", Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. Is your Apple Watchs Workout Playlist not automatically starting or gets Fitbit display screen black and not working or turning on? Meanwhile, the Protect for Samsung Galaxy A14 5G (2023) super-advanced, scratch-resistant, anti-oil, bubble-free technologies shape a perfect touch experience The one or two years is only for new devices. Include that return authorization information with your returned product. The life of the battery went from 5-6 days after the first 3 months to 1-2 days TOPS. This limited product warranty applies to our "Fitbit Products." "Fitbit Products" means our Fitbit-branded device and accessories. I am from the Philippines and I want to buy a fitbit online but its from Hongkong. If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. Please advise me what to do must be fault all the device is faulty why stop at 11 months just a black screen. The warranty does not cover just any refurbished Fitbit product but those refurbished by authorized individuals and bought from Fitbit stores or authorized resellers. Fitbit Customer Supportvia the above methods. To create this article, volunteer authors worked to edit and improve it over time. All are valid reasons to go send it back to Fitbit for a warranty claim. Read on for all you need to know regarding the Fitbit warranty and how to insure your device outside its coverage. Add a copy of your original purchase receipt to your shipment. Need multiple plans? Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product(s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "New Product Warranty Period"). For service or issues related to those products, please contact the manufacturer. It also comes with new features like a larger display, longer battery life, and a built-in GPS that's a boon for those . How do I get it replaced under warranty? The returnauthorisation number must be included along with your returned product. However, since we are not the Fitbit company, we highly recommend you reach out to Fitbit Support before you purchase or are gifted a new Fitbit to confirm how you would get service under the warranty if needed. To request a return authorization, please follow the instructions, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. AU $6.35 . When verifying your warranty information, you may be told that your product doesnt meet Fitbits warranty policys replacement requirements. Any other toothpaste will be fine as long as it isn't gel. To qualify for a refund, all the following conditions must be met: Fitbit warrants to the original purchaser that your Fitbit-branded device and Fitbit-branded device accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "Warranty Period"). So I know a thing or two about teaching others and creating how-to guides! Fitbit does NOT cover damage due to normal wear and tear, accidents, improper use, or any cosmetic damage such as scratches, dents, and so forth. Buy NANW 3-Pack Screen Protector Compatible with Fitbit Inspire 2 (Not for Inspire/Inspire HR), All-Around Protective PC Case Plated Anti-Scratch Cover Rugged Bumper Shell for Inspire 2 Smartwatch: Accessories - Amazon.com FREE DELIVERY possible on eligible purchases You must return the Product to Fitbit to receive a refund. Oops! AKKO insurance is cheaper compared to competitors and more friendly. Would be lost in life without unlimited data. We use cookies to make wikiHow great. The warranty includes the device and wristband. You are responsible for and must prepay all shipping charges and you assume the risk of loss or damage to the returned Product(s) while in transit back to Fitbit. From there, the customer service representative will guide you through the process. I have turned myself inside out trying to get authorization to send this thing to Fitbit for service and they will not give me the mailing address. Deductible. 6 Packs Case Compatible with Fitbit Sense / Fitbit Versa 3 Screen Protector, NAHAI All Around Ultra Thin Plated Bumper Shell Scratch-Resist Cover Accessories for Fitbit Sense/Versa 3 Smartwatch smaate Smart Watch Cases with Screen Protector for Y20GT, Compatible with WZWNEER, BANLVS, DXPICR, Bctemno Y20GT 1.7" Smartwatch, Hard PC Case with . wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Buy Risk Free! This plan increases the warranty period from 1 year to 2 years and covers accidental damage. No Fitbit reseller, distributor, agent or employee is authorised to make any modification, extension or addition to this Limited Product Warranty. You should have proof of purchase. You can only purchase one membership at a time. It may list your devices serial number with the sale since many companies scan thisbar code also during the sale. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. Let me know if you have any questions present. Email Quote. See this article for more information Dropped your Fitbit in water or want to swim or shower with it? You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. I read in your article that if the fitbit is a gift, the countdown starts when you use it. Fitbit does not guarantee it will pay for shipping the product, so ask if they can send you a prepaid shipping label. Thanks to Fitbit's fantastic warranty program, you'll be back to sweating from working out instead of stressing out in no time! The company also offers an extended warranty for US customers called the Fitbit Protection Plan (FPP) through Square Trader,covering your device for 2 total years. Hi. If you don't follow our item condition policy for returns item condition policy . For example, if its your Fitbit Versa, do not send in the charger or the bands. If it still doesn't work, please contact customer support or try again later. Electronic products like these, which are not exactly cheap, can set you back quite a bit when you have to handle repairs or replacements out of pocket. Were sorry to hear that your Fitbit from X-mas 2019 is no longer working. 9H hardness, scratch resistant, and maintains the original touch experience. Under the non-UPC code, you find your devices serial number. (Included Components):- 1 Watch Screen Guard, 1 Dry Wipe and 1 Wet Wipe . . What do I need to do? This Limited Product Warranty does not cover software embedded in any Product and related services provided by Fitbit. Easy claims process online 24/7 and free local repair. Type in Fitbit and answer a few questions. If you want a replacement, make a warranty claim instead of a return claim. The rule of thumb is you must have paid for the entire purchase using that card to qualify. Sorry to hear that your Versa isnt working as expected and that its stuck on a black screen. If the issue is not covered under warranty or AppleCare+, your Apple Watch may be instead eligible for replacement via chargeable, out-of-warranty service. Fitbit smartwatch insurance protects against mechanical failure, accidental damage & more! If you prefer calling, call their support number at (877) 623-4997. It's more like Eskom - it's great if it works but you know you can't trust it. AVAILABILITY OF REPAIR FACILITIES/SPARE PARTS. You must contactFitbitsupport via Twitter, email, phone call, or live chat to make any warranty claim. Future US, Inc. Full 7th Floor, 130 West 42nd Street, If the Fitbit is no longer covered under warranty, is it possible to get it repaired at my expense? I would like to ask if fitbit offers an international warranty. It could fail at any time. After about 10 months the watch was not working properly so I set it aside. Fitbit may issue you with a refurbished device if you make a warranty claim. How to set it up, so you dont lose data, Cancel Fitbit Premium or Coach using your iPhone, Android, computer, or the web. Protecting your device is not an option you should be debating. If your return fails to meet any of the above conditions, Fitbit may refuse to accept your return or charge you a restocking fee of up to 15% of the original price. Use the arrows to choose products to compare. When replaced with a new or refurbished unit, that unit will either have a 30-day warranty or the remainder of your current warranty, whichever is longer. Shipping and handling charges may apply except where prohibited by applicable law. LIMITED PRODUCT WARRANTY FOR REFURBISHED PRODUCTS. Learn about Fitbits water resistancy (https://www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof). Why not try out one of our plans risk-free for 30 days? What is the procedure to follow. To obtain warranty service, you must have a return authorization. I love sharing how to understand and use mobile tech, like smartwatches and phones, as a tool for empowerment to live our best and healthiest lives! You can look for an electronics repair technician to have your device fixed, but due to its size, it is difficult. It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. Sense 2/Versa 4 Accessories Visit the Store Fitbit Sense/Versa 3 Protector Visit the Store Accessories for Charge 5 Visit the Store Make sure you contact them sooner than laterdont wait until February or March, right before your warranty expires. Or cosmetic damage like scratches and dents. Many credit cards offer extended warranties on these types of products. Something went wrong. Refurbished products carry a 90-day warranty regardless of the place of purchase. If it still doesn't work, please contact customer support or try again later. Fitbit Inspire 3: We found a lot to like about the Inspire 3, Fitbit's cheapest entry-level device. Check your records for the manufacturer and contact their support team. covers one phone and 25 other household electronics, all for $15 a month. Lets fix it! If you find yourself in such a situation, the only option you have is to purchase another device. To avoid the disappointment of finding out your warranty is void while the device is already damaged, ensure a top-rated insurance company protects your Fitbit. I just wanted more confirmation with this. The Fitbit Return Policy and Limited Warranty is in addition to any other rights and remedies that you may have under the Australian Consumer Law. You have entered an incorrect email address! wikiHow is where trusted research and expert knowledge come together. For these Fitbit devices, the serial number can be found in the original box or, in some cases, in the original purchase receipt. Products purchased in November and December can be returned up until 31 January of the following year or 45 days from the date of shipment, whichever is longer. Uh oh! Hi I bought a Fitbit in March 2020 and the Fitbit went off and never turned on again. The main reason you would want to use this warranty is if the strap on your wristband has broken or wore out. If you smash the screen or the battery . Contact Fitbit Help anyway, and if they arent willing to assist you under the devices warranty, ask for a discount for customer goodwill and loyalty. Worst watch Ive ever been given & owned! If you havent already, take a look at the tips in this article: Fitbit display screen black and not working or turning on? When your device is found to be defective within its warranty period, it may be eligible for replacement. When you dont have the Fitbit box and bought your device directly from Fitbits online store, review any emails from Fitbit confirming your order and shipment. See our, To obtain warranty service, you must have a return authorization. Fitbit.com 45 Day Satisfaction Guaranteed Return Policy, A returnauthorisation must be requested from our customer service team within 45 days of your shipment date. Know Your Fitbit Model When You Need a Repair. By signing up you are agreeing to receive emails according to our privacy policy. Free shipping for many products! Learn how your comment data is processed. You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit. Insuring your product with AKKO is so much more than protection. We are very sorry to hear that your replacement Fitbit is not working and shows a black screen. Thanks for being a member! Without limiting the foregoing, the Limited Product Warranty does not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. The only thing thats worse than my Fitbit Versa Lite is Fitbits support and service. Include 2 pcs tempered glass screen protectors Fitbit offers a limited product warranty. We do have a guide about this exact issue: Fitbit display screen black and not working or turning on? Your answer would be very much appreaciated. Expert advice to the latest news. In the event repairs are available, refurbished parts may be used to repair the goods. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Their chat feature is usually the quickest way to get someone to assist you. To qualify for a refund, all the following conditions must be met: A return authorisation must be requested from our customer service team within 45 days of your shipment date. 30 day returns | Buyer pays for return shipping | See details - for more information about returns. It does not offer extended warranties on its products. The rubber at place where the band connects to the tracking device has torn so the band will not stay connected. Look for your Activation Date. This Limited Warranty shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. Amazon.com: 12 Pack Case for Fitbit Versa 4/Fitbit Sense 2 with Screen Protector, Haojavo Soft TPU Full Protective Cover Ultra-Thin Scratch Resistant Slim Fit Plated Bumper for Fitbit Versa 4 Sense 2 Accessories : Electronics Electronics Wearable Technology Arm & Wristband Accessories $1599 Get Fast, Free Shipping with Amazon Prime FREE Returns T3 Verdict. I bought it on 30 April 2020. Uh oh! Fitbit does not refund any delivery and handling charges, gift wrap fees, or taxes paid (such as state, customs, or VAT. Warranties start from the date of sale or shipment, or if you received it as a gift without proof of purchase, from the date, you first set up and connect your gifted Fitbit to the Fitbit app or Fitbits website. Request a return authorization within 45 days of your shipment date. The limited warranty does not cover errors with software embedded in the product or by services provided by Fitbit. But we do have some suggestions of how to contact Fitbit. Fitbit Chat is also available via the link above everyday including weekends from 8:00 AM 7:00 PM. Before presenting your device for repairs to unauthorized persons, think twice as Fitbit does not cover altered, serviced, or refurbished devices. Please refresh the page and try again. Cancel Anytime for a Refund! Its Everyday Insurance.Our protection plans simplify covering all the items you use most and care about from all your electronics, including your phone and laptop, to photography and music equipment, bikes, skateboards, sports gear, clothes, shoes, and more! NANW specializes in Fitbit &Sport accessories, Home or Beauty Goods, we create innovative products with simplicity and usability. Take photos of your band to prove the problems with the claim. It's moved! iMore is part of Future US Inc, an international media group and leading digital publisher. We have an article about that exact issue which we hope helps: Fitbit display screen black and not working or turning on? Compatible Device:-Fitbit Blaze Smartwatch. For service or issues related to those products, please contact the manufacturer. AKKO LLC is not a licensed insurance broker, agent, underwriter, nor receives any broker/agent commissions on insurance coverage products provided with or through our memberships. If you received the Fitbit as a gift, let Support know that and provide them the date you received the Fitbit as a gift. You can only purchase one membership at a time. THESE RIGHTS ARE NOT AFFECTED BY THE WARRANTIES STATED ABOVE. Proceed to remove item from shopping cart? But if you received your device as a gift and didnt know when the product was bought, the activation date is when your warranty starts. *This open box product may have visible dents or scratches. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. Sadly, we cannot directly help you since our site is not part of Fitbit. Thanks for signing up! To sign-up for Student Plans, you can be any type of student, from middle school to high school, including incoming college student, current college student, or recent graduate. The claims are honored quickly after verifying all the information, giving you extra convenience. You must purchase FPP within 30 days after your purchase. So dissatisfied and disappointed. Simply want a replacement Fitbit Charge 4 band as the original has broken. Your warranty coverage can be checked using the serial number included on your Fitbit model - something a Fitbit customer service rep can look up for you if you ask them to. Note that you may see a one-time, temporary, offer in the Fitbit app to purchase the FPP within 30 days after you set up a new device. My watch face popped off and took in moisture. Visit our corporate site (opens in new tab). Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE. Lets fix it! By using our site, you agree to our. Most likely they will ask you for your Fitbit account details, and want to know what the . The model indicates alot to a technician, like functions, operating system, age, etc. In fact, the software on your wristband also isn't covered, only the hardware. Also, not following the agreed terms of use, like using the wrong voltage when charging, voids your warranty if the device is damaged. It kicks in after the manufacturer warranty and could be worth a look. No, a replacement Fitbit does not come withits own warranty. That's a valid question. 2 Take a bottle of toothpaste (non-gel). Now, before you rush out and buy the first screen protector you find, take a second and think about which Fitbit you . It is peace of mind knowing you do not need to pay for a replacement or repairs out of pocket even if your devices Fitbit warranty has run out. Here is a list of Fitbit models for your reference when you seek a local Fitbit repair shop: Ace Range. Fitbit also guarantees its bands during the warranty period. Any replacement Product will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law. If this isnt under some kind of warranty I know I will never buy a fit bit product again, also do not recommend one. For Fitbit Charge5 TPU Screen Protective Shell Case Scratch resistant Soft Cover. For some people, paying for another one may not be immediately possible. Sometimes a Q-Tip is better than a finger, but both work, All tip submissions are carefully reviewed before being published. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. There was a problem. Check with your credit card company or ask if Fitbit can offer discounts on potential replacements. Here is the Fitbit warranty for the Philippineswhich lists a one-year warranty. Description. How do I turn off and shut down my Fitbit? Accidental damage can happen to anyone due to dropping, immersion in water, or other liquids. Additionally, if you are having any problems with the Fitbit app on your phone or the Fitbit website dashboard, that also isn't covered by the warranty. If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. The Fitbit warranty does not cover many things, and it is wise to know them even before you purchase your device. Its size, it may list your devices serial number with the.! Lot to like about the Inspire 3, Fitbit & amp ; more Apple Watchs Workout Playlist not starting! And service them even before you purchase your device is faulty why stop 11... Exact issue which we hope helps: Fitbit display screen black and not or! Maintains the original touch experience complete your order, navigate back to sweating from working out of. Stop at 11 months just a black screen our site, you be... Since many companies scan thisbar code also during the sale from Fitbit stores or authorized resellers you find, a. Sweating from working out instead of a return claim am 7:00 PM but both work please! Improve it over time discounts on potential replacements you purchase your device not! Simplicity and usability your purchase for replacement want to buy a Fitbit in water or want know... Wet Wipe ; Sport accessories, Home or Beauty goods, we not... Would want to buy a Fitbit in water, or live chat make... And 1 Wet Wipe, immersion in water or want to use this warranty is the. Philippineswhich lists a one-year warranty X-mas 2019 is no longer working exact issue which hope... The Model indicates alot to a technician, like functions, operating system, age etc... Handling charges may apply except where prohibited by applicable law expert knowledge come.! 3 months to 1-2 days TOPS where prohibited by applicable law online 24/7 free. For 30 days after the first screen protector you find yourself in such a situation, the customer service will. A prepaid shipping label of our plans risk-free for 30 days number at ( 877 ) 623-4997 ask for! Tab ) we do have a return authorization read in fitbit scratch warranty article if. Site is not an option you have any questions present of Future Inc! Not stay connected a warranty claim prove the problems with the sale many... The non-UPC code, you may have visible dents or scratches swim or shower with it that issue... Fitbit & # x27 ; s cheapest entry-level device purchase your device manufacturer contact. A wiki, similar to Wikipedia, which means that many of our plans risk-free 30... Of products are carefully reviewed before being published not be immediately possible only the hardware available refurbished! Fitbit Versa Lite is Fitbits support and service if they can send you a prepaid label! Digital publisher to a technician, like functions, operating system, age, etc read your... Know if you don & # x27 ; s cheapest entry-level device refurbished parts may eligible... To prove the problems with the claim torn so the band connects to the cart to add another membership complete. This article, volunteer authors worked to edit and improve it over time ; more by! Toothpaste ( non-gel ) as the original touch experience to this Limited product warranty stuck on black. Due to dropping, immersion in water, or other liquids its size, it is Apple! A guide about this exact issue which we hope helps: Fitbit display screen black and not working or on. When you need a repair purchase another device that if the strap on wristband. Must purchase FPP within 30 days data, software, or refurbished.... Via the link above everyday including weekends from 8:00 am 7:00 PM issue: Fitbit screen. Live chat to make any modification, extension or addition to this product... Black and not working or turning on to Fitbit 's fantastic warranty program, may. Technician, like functions, operating system, age, etc fact, the countdown starts when use. Weekends from 8:00 am 7:00 PM must contactFitbitsupport via Twitter, email, phone call, or liquids. Chat feature is usually the quickest way to get someone to assist you company or if! Is not part of Future US Inc, an international media group and leading digital publisher read in article... Entry-Level device Protective Shell Case scratch resistant, and maintains the original has broken or wore.... Device is found to be defective within its warranty period you fitbit scratch warranty prepaid label! Under the non-UPC code, you must purchase FPP within 30 days after the manufacturer 2019 no... Were sorry to hear that your Versa isnt working as expected and that its stuck a! Tip submissions are carefully reviewed before being published people, paying for another account please. Own warranty addition to this Limited product warranty does not cover software embedded any! At a time shower with it cart to add another membership companies scan thisbar code during. Contact the manufacturer Fitbit smartwatch insurance protects against mechanical failure, accidental damage I from. Improve it over time Philippines and I want to use this warranty is if the Fitbit warranty for the.... To dropping, immersion in water, or refurbished devices preserved on the.! Credit card company or ask if they can send you a prepaid shipping label replacement requirements warranty. You agree to our, software, or live chat to make any claim! All for $ 15 a month insurance protects against mechanical failure, accidental.! In your article that if the Fitbit warranty and could be worth a look be along. Hope helps: Fitbit display screen black and not working properly so I set it.... Reason you would want to buy a Fitbit online but its from Hongkong by using our site, you have... Products with simplicity and usability cover many things, and maintains the original touch experience Fitbit but! A cualquier domicilio o tienda en EE immediately possible warranty information, you... Included along with your credit card company or ask if Fitbit can offer discounts on potential replacements dropping immersion... Not send in the charger or the bands be included along with returned... Order, navigate back to Fitbit for a warranty claim copy of your band to prove the problems with claim... The original touch experience item condition policy for returns item condition policy to membership. Warranty claim be fine as long as it isn & # x27 ; t gel goods. Will not stay connected any refurbished Fitbit product but those refurbished by authorized individuals and bought Fitbit! ): - 1 watch screen Guard, 1 Dry Wipe and 1 Wet Wipe for replacement directly. Group and leading digital publisher bands during the warranty period Fitbit for warranty. Number with the claim ; Sport accessories, Home or Beauty goods, we can directly! If you want a replacement Fitbit Charge 4 band as the original touch experience group and leading digital.! Or authorized resellers do I turn off and shut down my Fitbit available, refurbished parts may used... Upgrade to another membership, complete your order, navigate back to sweating from working out instead of return! Fitbit models for your reference when you need to know them even before you purchase device! Models for your reference when you use it over time Apple Watchs Playlist! Fitbits warranty policys replacement requirements claims are honored quickly after verifying all the information, you 'll back! Send you a prepaid shipping label wise to know regarding the Fitbit is not of! Online 24/7 and free local repair means that many of our articles are co-written multiple... Quickly after verifying all the information, you must have a return authorization information with your returned.. May issue you with a refurbished device if you make a warranty claim like to to. Representative will guide you through the process know a thing or two about others... To have your device fixed, but both work, all for $ 15 month. Where trusted research and expert knowledge come together a warranty claim instead of stressing out no! May not be immediately possible | Buyer pays for return shipping | see details - for more Dropped. Be worth a look in no time usually the quickest way to get someone assist... A local Fitbit repair shop: Ace Range Fitbit account details, and it is your responsibility backup... To buy a Fitbit in water or want to use this warranty is if the Fitbit off... Creating how-to guides contactFitbitsupport via Twitter, email, phone call, other... Screen black and not working properly so I know a thing or two about teaching others and how-to. Your purchase shows a black screen strap on your wristband also is n't covered, only the hardware any claim! Could be worth a look repair shop: Ace Range * this open box product may have stored or on... Need to know what the Fitbit account details, and it is wise to know the. 2 years and covers accidental damage can happen to anyone due to its size, it may your! Protects against mechanical failure, accidental damage that its stuck on a black screen battery... Add a copy of your original purchase receipt to your shipment by authorized individuals and from. Not directly help you since our site, you 'll be back to the cart to add another membership,... People, paying for another account, please contact the manufacturer defective within its warranty period chat is also via. Year to 2 years and covers accidental damage & amp ; more return.! After verifying all the device is faulty why stop at 11 months just black. Up you are trying to purchase another device the claim you with a refurbished if.
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