ashley pellet stove problems

If you go to start the stove and the stove turns on and then shuts off within 30 seconds of powering it up, the vacuum pressure switch in the stove may not be closing its circuit. For screen reader problems with this website, please call 1-888-827-4223 or Email Us. Dan Ketchum has been a professional writer since 2003, with work appearing online and offline in Word Riot, Bazooka Magazine, Anemone Sidecar, Trails and more. When the following things happen, error code 3 shows up on the display. Most stoves that are suffering from this error and have error reporting will display this as a #2 error. Focus on clearing the holes in the burnpot of debris and buildup to encourage healthy burning. Remove the blockage using the manual auger feed function if your stove has one. We are also available via text at 1-423-436-7054 for your questions, concerns or comments. To ward off these woes, clean your stove's exhaust system, brushing the tees with 3- to 4-inch chimney brushes. Some systems have a draft restriction or damper rod. A new decal will solve this issue, unless the switch is broken, in which case you'll need a new control board. If the hopper is empty, the system wont be able to feed pellets to the burnpot. The entire burning and heating process are clean and efficient. Check the draft. When you remove the pot, you'll notice two plates, one on either side of the burnpot housing; remove those plates to access the rear chamber, and thoroughly wipe down the chamber. Error codes for this are usually #4 or #4 and #5. The choice is yours! Since you werent actively using the stove, you might miss the issue until cooler temperatures roll around again. This stove offers both exceptional functionality and style. Problems such as this, a faulty circuit board and other more complex mechanical troubles require service from authorized technicians. Long pellets can block the opening in the hopper and not feed through the system properly. Failure to follow instructions may result in property damage, bodily injury, or even death. Controllers usually have fuses on the back to protect the board, a power surge can certainly take out the main fuse. 90% of the time this switch is the problem and I'm here to show you how to troubleshoo. However, in some cases, the problem might not actually lie with the igniter it could be wet pellets, poor airflow, or another common problem. Your Ashley pellet stove blower not working may mean one of three things. USSC offers parts replacement for Ashley Hearth pellet stoves. If your stove is giving you an E2 Error, wait for the stove to cool (as applicable) and follow these steps: Although pellets arent the priciest source of heat on the market, its still not ideal to waste them. 1. There are a variety of reasons for your pellet stove failing to light. It turns on the stove and off. Not much airflow is required to close the contacts on the pressure switch. These Ashley pellet stove reviews provide everything you need to know about each stove unit. After talking to US Stove a good bit, they informed me that it was a known issue and that the stove had been redesigned to fix the problem. You can start with cleaning up the blower fan and ensuring that it gets power. Many stoves that are sold in box stores or online use unshielded switches in the hopper. When a TSTAT calls for heat, basically, the switch is just closing two contacts. So, if your pellet stove is on strike, its best to address the issue sooner rather than later. Moreover, this stove is powered by a control board that has undergone multiple safety inspections and tests. Note: Sometimes, the reading on the igniter will be within range, but its wrong. This pellet stove is powerful enough to deliver heat to rooms of up to 2500 square feet. Try lowering the heat setting or closing the draft/damper. Adviace 80602 Combustion Exhaust Blower Motor for US Stove & USSC 5660 5501S 5660E, Ashley 5660 AP5660L AP5710, Vogelzang VG5790 5790 VG5770 5770 Pellet Stoves 4 $8997 All Ashley Hearth products including furnaces and stoves are EPA-certified. To take advantage of your stove's warranty, you must keep your receipt and register the appliance at USSC's official website. If your pellet stove is running for 15 minutes, then shutting off leaving burn grate full of pellets, c heck for a defective igniter (Figure 1). If your 5500 series pellet stove seems to have trouble feeding pellets, indicated by a flashing A on the display, make sure the door is securely closed. Moreover, as this pellet stove is EPA-certified, it is guaranteed safe to use and environment-friendly. Although every stove is different, most will offer some type of missed ignition alarm. So, adjust the damper/draft as necessary to increase airflow through the system. If air is leaking from anywhere other than the intake, the fire won't be receiving enough air to burn the pellets completely. So now lets look at the reasons that might cause error code 2. When the TSTAT is not calling for heat, the circuit is open or NOT bridged. Quadrafire and Heatilator pellet stoves ONLY run with a thermostat, but many other stoves allow for thermostats to be used. Shut down the stove, remove the burnpot from the burnpot housing and thoroughly clean it with a nonabrasive sponge and warm water. This can be caused by a clogged hopper or a problem with the auger. for pricing and availability. Sometimes, the diaphragm inside this switch may wear out or tear, leading to suction loss. If your 5500 pellet stove's digital display shows a flashing A and the glass door is completely shut, this indicates a vacuum issue. You can consult your user manual for the wiring diagram. I know this post is over a year old but, boy am I glad I came across it looking for parts. Inefficiently burned fires can produce more by-products such as creosote, which can discolor the glass of a pellet stove more quickly when emitted in higher numbers due to a lack of proper air supply or fuel. Fuel is having a hard time feeding into the burnpot. Check the hopper and feed chutes for foreign objects. If the feed rate is too low, the fire might die before receiving more pellets. IF you cannot freely spin the blower wheel, replace the blower. Step 6: Slide the auger out of the feed to make sure everything is clean. Check the vent for proper airflow. There are three symptoms to look for: 1. If it is dirty, then use a brush to remove dirt and debris. Getting this error code means that you have a tripped high-limit temperature sensor. Below is an overview of these procedures: Shutdown timer commencing. Clean the stove and vent to remove gunk and buildup. Most of the time, this has to do with a clogged hose, blocked vent, or dirty stove. Jump them by connecting them together with another small wire with opposing male or female connections. It also includes an automatic igniter which ensures the stove flares up fast and safely. Stove Starts but Quickly Stops. An overheating stove is dangerous, so its essential to solve this immediately. Although every pellet stove has a different construction, they all operate in the same fashion. Note: You can also read how to fix Ashley pellet stove error codes. Obviously, 25 lbs hopper was quite good in the 2000s. An example of data being processed may be a unique identifier stored in a cookie. What causes a lazy flame in a pellet stove? They can be so dirty that air isn't able to flow through the vent system fast enough. So, keep reading. Airflow can also be hampered by a non-spinning combustion blower or a malfunctioning control board. If your auger is fine, make sure youre using the best quality of fuel and your unit is wired correctly. It is equipped with a steel burn bucket and an ash pan which are both removable. Replaces 80606. Every pellet stove has a sensor to detect proof of fire. If the decal cracks, it can prevent the buttons from popping back up. Model 5510 is of no exception too. If its too slow, it could cause the fire to almost die before it receives more fuel, causing the temperature to rise and fall as it gets fuel before dying. If this is not the case, adjust the door catch and/or replace the door gaskets. The burnpot is empty after shutdown, 2. Remove the screws that hold the panel in place and set them off to the side. The Pellet Mill - Pellet and Multifuel Stoves, Quadra-Fire Santa Fe, notes from 12 years running. Try opening a window (only a tiny amount) in the room where the stove is to see if this remedies the problem. Ashley Hearth stands by the principle Quality and Value. Stoves that have a manual reset high limit switch often cut power to the stove or the feed system, look and see if its tripped, the button may need to be pushed in to restore power. Your stove might display an E2 error code, which tells you it failed to start. So, consult the owners manual or contact the manufacturer for assistance troubleshooting your pellet stoves blinking flue light. 13hrs came and went still had pellets in the stove but needed to reload before going to work. Low-quality pellets may not burn as long or hot as high-quality pellets, leading to cooler air from the system. Some stoves have TSTAT connectors that demand heat, causing the circuit to close and bridge. Since this problem mimics the same issue as an E2 code, follow the instructions in the How To Fix It section of E2 codes. 3. The high limit switchs temperature sensor also detects whether the air supply is excessively hot, indicating that the stove is overheating. The original was tagged at 4.1rpm ccw. Address any leaks as necessary. Not enough airflow can cause the system to shut down. Advertisement The 40-pound hopper included in the machine also helps it deliver up to 40 hours of burn time. If the system doesnt reach its minimum operating temperature after 20 minutes of operation, it will automatically shut down and display the E2 error code. How to Pick a Pellet Stove for Home Heating, Troubleshooting a Raypak Digital Pool Heater, United States Stove Company: FAQ: Pellet Stove (5500/5510), United States Stove Company: King/Ashley Pellet Stove Models 5500/5500M/5500XL Owner's Manual, 12 indoor plants you dont need a green thumb to keep alive, Trouble Keeping a Pellet Stove Lit on Low, How to Eliminate Build Up in Pellet Stove Burn Pot. Pellet Stove Doesnt Shut Off / Stove Continues Running. The probable reasons why your pellet stove may not be working are given below-. However, if you cant determine the cause of the alarm, check your manual for more assistance. Lower the feed rate and monitor the ash buildup to determine if efficiency has improved. The stove may overheat, causing the switch to turn off the system and shutting down the fire. The unit is filthy, and its making it difficult for the pellet stove to light the fire. Ashley Pellet stove: List of Devices # Model Type of Document; 1: Ashley AP5710: Ashley Pellet stove AP5710 Owner's instruction and operation manual (55 pages) 2: A bad igniter often causes the auto-ignition function to stop working. Knowing the meaning behind error codes and what causes them to occur lets you fix the issue on your own most of the time. Create a cozy space with wood and pellet burning stoves and heaters from Ace Hardware. Thus, this machine is guaranteed to be efficient and long-lasting. Use amazon messager to contact seller. Pellet Stove Burning Poorly Prices, promotions . Hey. If the pace is too slow, the fire may burn out before more fuel is added to the firebox. When this happens, the culprit is usually mechanical or sensor issues. The pellet 5510 that comes with Ash Pan is manufactured by the oldest stove manufacturer in North America. How much do Ashley Hearths pellet stoves cost? Replacing an auger motor is usually recommended after 10 years, if not sooner. Ashley pellet stove parts also come with warranty conditions. This is not a hard error to fix. Tinkering with a wood-burning stove that wont stay lit is one thing, as it could be a user error, but since most pellet stoves operate without your help, a dying flame can be puzzling. Clean the burn pot of any unburned fuel and try again. An orange lazy flame can be a result of a buildup in the burn pot. The power was cut to the stove while it was running. If your pellet stoves flame continues to die out or wont remain lit, try these fixes: The stove may fail to ignite in its start-up sequence. This can cause unusual problems like the auger motor spinning continuously or not at all. They are designed to deliver the highest quality performance without any compromise on value. Disclosure statement. Ashley Pellet Stove E5 Error Code This error code will appear when the auger output fuse in your stove has blown. Ashley Pellet Stove 2200 Sq Ft EPA Certified Outside Air Kit Included No Pedestal Base Yes Size of Flue Exhaust (cm) 7.62 Size Of Flue Exhaust (in) 3.0 Size of Flue Exhaust (mm) 76.2 Thermostat Adaptable No Touch Pad Controls Yes Type Pellet stove Warranty 3-year limited Washington State Approved Yes Weight (kg) 73.4832 Weight (lbs.) The AP5622 wood pellet stove incorporates a 20% larger 160 lb. The combustion blower forces air through the burn chamber and once ignited, it provides an active combustion of the pellets resulting in very little ash. Auger quit on St. Croix Hastings. Measuring only 20 inches across and 18 inches deep you can now install a pellet stove in areas never before available. The firebox, door, and heat exchanger are covered for 3 years. Most stoves that have a hopper lid switch will wire the switch inline with the pressure switch or inline with the feed system. Make sure that your burnpot is clean and the holes are free and clear. Make sure the viewing door is properly closed and sealed. Step 1: After disconnecting the stoves power supply simply remove all pellets from the hopper and clear the jam by cleaning the auger housing. Remove all foreign objects from the feed tube. Use good-quality pellets, as low-quality pellets are slow to ignite and can pile up on the sides as the auger continues supplying pellets. Check the venting connections on your pellet stove. VIEW ON AMAZON . It should be as simple as pressing the button to restore power to the unit. Pellet stoves are built to run 24 hours a day, seven days a week. We and our partners use cookies to Store and/or access information on a device. If nothing works, consult a professional for assistance. Give everything a good vacuuming. Luckily, when the stove is running, setting a damper is easy. If its worn out, it cant move pellets from the hopper to the burnpot. Since the other buttons on the control board will work until that contact releases, the stove wont shut off. Harman uses an exhaust mounted RTD probe, Quadrafire uses a burnpot mounted thermocouple, Lennox Whitfields use an optical sensor, most box store brands use a thermal heat resistor, and everybody else uses a thermal snap disc. Put it all together and you should be good to go. You might notice the stove releases bursts of cool air, sometimes when the system initially starts or maybe intermittently throughout the operation. To unclog a pellet stove auger, use a specialized button to manually screw the auger to try to remove the obstruction, vacuum the pellets and dust out of the hopper, and clean the pellet chute if it is reachable. Additionally, all their unit models are EPA-Certified. The feed was interrupted for an extended period of time, 2. 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