In order to take advantage of wheelchair assistance, complete the Customer Request For Assistance Form. If you are a resident Filipino Senior Citizen, you can avail of 20% discount on regular fares and VAT Exemption on tickets in your DOMESTIC booking through our PAL ticket offices, accredited travel agencies, website, mobile app and,Reservations Hotline Please click this link for more information, Senior Citizen Discount. Please have a companion alert a JetBlue crewmember or business partner that youve arrived and one will be brought out to you. by taping over exposed terminals). If you choose to have your wheelchair delivered at bag claim, JetBlue will provide wheelchair service to get you there. Passengers should call and have the relevant SSR codes added to the ticket record at the time of booking or soon thereafter. JetBlue offers mobility/wheelchair assistance at all airports. * Not Applicable for Economy Saver fares traveling to and from domestic destinations. Washington, DC 20590855-368-4200. To contact Singapore Airlines customer service, you can call the number 1-850-808-0012. For example, you should indicate whether you need wheelchair assistance or guided assistance. Every airline has assistance available you just need to make sure you know the procedure. So, that they get the time to arrange and you dont have to wait for that at the airport. You can check in your wheelchair or mobility aid, depending on the size and weight. Singapore airlines provide special assistance to its passengers at the airport free of cost; however, you must make your request time. price over the last 2 weeks) WCHS (steps) means the traveler cannot walk up/down steps but can walk to/from his/her seat. Find out what we offer at each terminal. Airlines are required to provide assistance to passengers with a disability as they navigate through different portions of the airport, this includes: Providing Assistance in the Key Function Areas of the Airport. Her work has appeared in Travel + Leisure, USA Today, Michelin Guides, Hemispheres, DuJour, and Forbes. Senior CitizenWe have direct flights to the US, London and other international destinations for your convenience. Please enter your complete telephone number including the country code (e.g. After purchasing your airline ticket, youll need to contact the airline to request any special assistance that you will need at the airport. Fill out your passenger details and click on: "Request wheelchair service". Airlines are required to make one available to you, at no cost, in person at the airport or by telephone during the times they are operating. Are airlines required to show me where the service animal relief area is located? Some passengers with mobility impairments may require medical clearance before flying. . Wheelchairs and wheelchair escorts are available at every airport for customer use. The site may not follow the same accessibility policies as Vietnam Airlines. If you need wheelchair assistance at the airport, please let us know at least 48 hours before your flight by visiting any PAL ticket office or by calling our Reservations Hotline above. The battery(ies) must be packed in a protective pouch, which must be checked in. Airlines also have special wheelchairs to help people board an aircraft and some airlines have plane-specific wheelchairs so that guests can be mobile on the flight. Before booking a trip with an unfamiliar airline, be sure to study their policies to make sure that your accessibility needs will be met. Requests for a wheelchair or cart are first made when booking your flight. If you prefer to be picked up at another bay, please do advise our attendant who will be more than glad to bring you there. This list is not exhaustive. Once you arrive to the airport, you can alert a skycap at curbside or a Frontier representative at the ticket counter, and a wheelchair will be provided for you. Your email address will not be published. Please click this link to know more about your allowable hand-carry baggage:Carry-on baggage, For your convenience, make sure that you have no restricted items inside your carry-on baggage. Be sure to specify if you will require a wheelchair or cart as soon as you arrive, as well as if you will require it on the aircraft. Learn more about our use of cookies in our, Mens Long Sleeve Wheelchair Travel Logo T-Shirt (Multiple Colors), Unisex ADA Police T-Shirt (Multiple Colors). You will enjoy Free Checked-in Baggage for your flight on top of your hand-carried baggage. To avail of the PWD discount for your domestic booking, simply click the Passenger box of the booking tab then choose Persons With Disability. To opt for disability assistance, you can contact the local Singapore airlines office at least 48 hours before flight departure. You have to inform them in advance of the wheelchair so that they can arrange that in advance and you don't have to wait at the airport. You should make reservations as early as possible and advise the airline what type of assistance you will need. You can book your flight through our Reservations Hotline. If you will be traveling on a connecting flight and requested for wheelchair assistance, our attendants can meet you at the arrival gates, help you in claiming your baggage and assist you to the airports Transfer Desk. If you are both a Senior Citizen and PWD, you may avail of either the SC 20% discount, or the 20% PWD discount. This will allow you the time to move to your next departure gate and use the restroom. Wheelchair/Mobility Aid cannot be stowed in an upright position. After the phone call, the request should be added to your passenger record and be available once you get to the airport. However, if you travel to or from the U.S., you can request a wheelchair using the special assistance form available online. Indicates an external site that may or may not meet accessibility guidelines. IMPORTANT INFORMATION: If your wheelchair/cart reservation was properly made, the airline check-in desk should have a wheelchair ready. Check these cargo hold dimensions! Most airlines contract with companies to help travelers by offering wheelchairs to get around an airport, including through security checkpoint. Important Check-in Reminder for Bookings made through Online or Phone Booking** ticket counters, baggage claim, etc.). A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. Courtesy Area at the Baggage Carousel (available at NAIA Terminals 1 and 2). Check these cargo hold dimensions! Keep in mind, notice and approval is required at least 48 hours before your flight. to (avg. Then, no you dont have to pay the extra fees for Singapore airline's special assistance. Vietnam Airlines does not take responsible if passengers are denied entry into any country. Receive email updates about the latest in Safety, Innovation, and Infrastructure. Seating accommodations. It can experience fluctuation in the prices and other flight booking services according to government rules, Texas and some other factors that are required to obey all our customers. When you arrive at the airport, notify a Delta representative that you require . Please call the Hawaiian Airlines Reservations Department at 800-367-5320 for wheelchair assistance at the airport. IMPORTANT NOTICE: Regulations on carriage of mobility aids may differ from airport to airport. Traveling can be difficult if you have a disability or mobility issue. However, the airline personnel is required to stop only if the bathroom is on the way to your destination and the stop can be made without an unreasonable delay. Email: Telesales@vietnamairlines.com, 2019 Vietnam Airlines JSC Where available, a United States telephone number is provided. Passengers who cant navigate stairs, but can walk onboard a plane and who need a wheelchair to move between an aircraft and a terminal. The Senior Citizen or PWD 20% discount may not be claimed in combination with other promos. Are airlines required to allow me to stop at the bathroom when assisting me to my flight? What are Special Service Request (SSR) codes? If you plan to travel by air with a disability, you should provide your airline with advance notice. Most popular time to fly with an average 18% increase in price. Providing Assistance Throughout the Airport. Passengers requiring any of these services should insist that the air carrier notate their ticket record with the relevant SSR codes. Trained service dogs. The power rating of the battery must not exceed 300Wh*, or for devices fitted with two batteries, not exceed 160Wh each. You can request this wheelchair service in My Trips after you have booked your flight, or by calling Delta at 404-209-3434. Passenger is traveling with a portable oxygen concentrator. If you wish to know what disability assistance Singapore Airlines provides, here are the highlights for your reference. Our network and partner airlines. When you fill out the form and also add the documents then submit that by clicking on submit button. Alaska does not offer curbside skycap service at most airport locations. Please note: Use of Internet Explorer is temporarily not supported. No. Select your flights and travel . If you have mobility issues, it can be daunting getting from the airport curb to the gate for your flight. Disabled Passenger with Intellectual or Developmental Disability Needing Assistance. For NAIA Terminals 1 and 2, we have transfer buses ready to take you to your connecting flight with us. You can book our Unaccompanied Minors service for children aged 5 to 11 who are flying alone We also offer a paid Unaccompanied Minors service for children aged 12 to 15. Wheelchair assistance required; passenger can walk short distance, but not up or down stairs. There are times when travelers need help navigating airports, especially large, complex ones like Hartsfield-Jackson International. Be sure to specify if you will require a wheelchair or cart as soon as you arrive, as well as if you will require it on the aircraft. 1.The battery(ies) must be removed. 2. It's free to check your wheelchair or assistive device in addition to your checked bags. Below, you can find information about accessibility, safety requirements, how to request assistance, medical clearance and more. Book a trip We recommend you select your seats 24 hours in advance through our reservations hotlineor at any PAL ticket officeand inform our agents your seating specifications. Your data will be processed in accordance with our Data Privacy Policy and Cookie Policy. Please note that the advance seat reservation is subject to availability. Telephone service hours: Monday - Friday 05:30 - 17:30 (Pacific Standard Time) Saturday, Sunday, & Holidays 07:00 - 15:30 (Pacific Standard Time) Email: laxrrbr@evaair.com. This is particularly accurate when figuring out how to go around the airport and get at your gate. Regulations on carriage of mobility aids may differ from airport to airport. We recommend you call us at least 48 hours before your flight if you are travelling with a trained service dog. 2. The regulations and packing requirements depend on the type of battery needed by your powered equipment. The contact number of Singapore Airlines offices are available on the support page of the airline. Steps through which you can quickly raise a request for special assistance from Singapore airlines. If you self-identify as a passenger with a disability who needs additional time or assistance to board the airplane, the airline must allow you to board the airplane before other passengers. +44). Used by some airlines to identify passengers with intellectual disabilities. If you are arriving at NAIA Terminal 1 or Terminal 2, there is a courtesy area for Senior Citizens, PWDs and Pregnant Women for baggage claim. Wheelchair service is available if you need it to and from your gate; between gates for connecting flights, and to baggage claim when you arrive at your destination. Disclaimer : Can I store my manual wheelchair on the airplane? A screen will appear asking you to choose a passenger type. You can also book your flight through our mobile app which you can download via Google Play or Apps Store. From Singapore you can fly to four Australian cities with Qantas, or on to 11 other cities across Asia with our partner airlines Jetstar Asia and Bangkok Airways. Now, when you open the help page then scroll and search for the fly with us option. Singapore airline medical assistance- if there is any medical condition while traveling then you can request medical assistance. Can I check my wheelchair at the boarding gate? The battery(ies) must be removed and protected from short circuit by insulating the terminals. Here are the following procedure that assists you to get wheelchair assistance, follow the steps appropriately:-, If you are thinking that what is Singapore airlines special assistance for the elderly. Customer services- you can connect with them through the customer services contact number, you have to navigate to the official website and then search for the customer service phone number. Passenger who is unable to transfer over fixed armrests and requires aisle chairs to board the aircraft, Passenger with very limited or no mobility in the cabin, Passenger travelling with a service animal. Passenger is blind or has reduced vision. Yes. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Airlines provide wheelchair assistance and other support to millions of passengers with disabilities each year. Passengers that are completely immobile and need help from the time they get to the airport through to the time they need to board the aircraft. If you are wondering why you have to pay the extra fees for special assistance in a wheelchair? Please enter your six-digit booking code or 13-digit ticket number (257-XXXXXXXXXX). What happens if an airline damages my wheelchair? If you've already purchased your flight, let us know ahead of time you'll be bringing your own wheelchair by going to My Trips. The battery(ies) must be secured upright in a protective packaging and surrounded by compatible absorbent material. Booking through PAL Ticket Office and accredited travel agencies A link to the disability service web page for each carrier is listed below, along with a telephone number. If you travel with a battery-powered wheelchair, you must arrive at the airport 1 hour prior to the normal check-in time. 2002-2022 CheapAir.com. Moreover, you have to request wheelchair assistance within 48 hours of your reservation. They can be folding, non-folding, or collapsible. Your wheelchair will be returned to you at the baggage claim belt upon arrival. If you have any questions about requesting airport wheelchair assistance, feel free to ask them in the comments below. Some airports have electric carts available for customer use. Electric wheelchairs and mobility aids 1. Official Website- access the official website of Singapore Airlines and then search for the special assistance services option, then you have to go to fill out the wheelchair assistance form and then submit that. You can book your tickets online through our website, mobile app, PAL Ticket Offices, Reservations Hotlineor any of our accredited travel agencies. 3. The data you provide will be used solely for processing your request. Arrive at the airport as early as possible to allow time to check any baggage, go through the security screening, and board the plane. Proper notice allowsthe aircarriertime to make necessary preparations, ensuring that your accessibility needs are met. On-board aisle wheelchair requested (for use during flight). Please be guided by the table below: Non-collapsible equipment / non-removable battery. Enrolled offline? CST 1015001-10. When providing assistance to passengers with disabilities who are navigating the airport, airlines are also required to provide assistance to passengers in the key function areas of the airport (ex. Mobility aids like canes, walking sticks, crutches and foldable walkers can be taken on board the cabin of the aircraft free of charge subject to space availability. Delta also utilizes wheelchair assistants who will guide you through the terminal, security and to your gate. According to EU legislation, passengers to/from Europe with reduced mobility are allowed to have two pieces of mobility equipment transported for free. If you need special assistance or want to ask for a Wheelchair on Singapore airlines, you can contact your local Singapore Airlines office at least 48 hours before departure. Please enter the date or select a date from the calendar. The airline suggests alerting the ticket counter agent upon your arrival, and they promise service within 20 minutes of any request. The wheelchair/mobility aid may then be checked-in without restriction. If you booked your ticket online through our website, mobile app or through our Reservations Hotline, you will be required by our airport check-in staff to present your OSCA ID Card in combination with any of the following fine: You may either avail the 20% discount on regular fares or the promotional fare. Tel: (+84-24) 38272289. Any government-issued photo ID indicating Date of Birth (E.g. Providing Baggage Assistance to Passenger with Disabilities. Official websites use .govA .gov website belongs to an official government organization in the United States. It is important that the correct code(s) be placed in your record to ensure that the assistance provided is appropriate and timely. When providing assistance to passengers with disabilities who are navigating the airport, airlines are required to assist passengers in carrying their gate-checked or carry-on luggage when passengers are unable to carry the luggage due to their disability. You can also contact the Allegiant Reservations Center at 1-702-505-8888 to request wheelchair assistance. Guidelines on Powered wheelchairs and electric mobility aids They recommend at least 48 hours advance notice. Your email address is blank. Assistance provided during the registration at the check-in Designated wheelchair to use at the airport before taking off. You're allowed to take one spare battery not exceeding 300Wh, or two spare batteries not exceeding 160Wh each. The tables below identify and define the types of assistance and SSR codes of interest to air travelers with disabilities. Please contact the hotline / ticket office for assistance due to the specificity of the service. I promise to respond as quickly as possible! A confirmation email has been sent to your email address. Can I use my own wheelchair in the airport? Booking through our mobile app Firstly get on the official website of Singapore airlines and then locate the travel info section on the page. In larger airports, they also have electric carts available for those who cant walk long distances, need a little extra help, or need to get to a gate quickly to make a flight. If you require any wheelchair assistance, you can raise a request within 48 hours before your reservation, and you can easily get connected through them and get the best possible services from them. When you or your travel agent books a flight on American Airlines, select the "special assistance required" tab. We suggest that you pack medications which will be used during your flight in separate bag inside your hand-carried baggage for your easy access. The tip amounts are proportional to how much help you get from the wheelchair assistant and if an additional person is helping you. If your powered equipment does not comply with these regulations, we regret that we are prohibited by law to load it on board the aircraft. You can request this wheelchair service in My Trips after you have booked your flight, or by calling us at 404-209-3434 (dial 711 for relay services). Request an airport wheelchair when you make your reservation if you are unable to walk long distances. If you fly through Singapore Airlines, you can request special assistance by using the online special assistance form. No battery power rating (WH) limitation. International carriers operating outside of the United States are not subject to the Air Carrier Access Act. We can arrange special meals or pre-cut meals for your international flight depending on your needs. If you find yourself in need of wheelchair assistance at the airport, dont worry! Confirm your accessibility needs with all airlines involved in your journey. Only manual collapsible wheelchairs or other small assistive devices can be accepted as carry-on baggage, provided they can be accommodated consistent with government regulations. Please enter the weight of your wheelchair in kilogrammes. If you need wheelchair assistance to get off of the aircraft, you should know that airlines generally provide this assistance after all other passengers have deplaned. Vietnam Airlines will contact you for supporting as soon as possible. Are you bringing your own wheelchair/mobility device? Please enter the length of your wheelchair in centimetres. If you cannot walk, you will be transported to your aircraft . When you arrive at the airport, it is important that you self-identify as a passenger with a disability needing assistance. Regarding electric carts, you can always pay around $ 2 to $ 3 to your assistant. To avail of the PWD discount for your domestic booking, simply present your valid ID for Disabled Persons issued by the Barangay Chairman or City or Town Mayor of your place of residence; or Transportation Discount Fare ID issued by the National Council for the welfare of Disabled Persons (NCWDP). For more information on specific airline wheelchair policies, see the links below. These codes are used by the majority of airlines, but some foreign carriers may utilize a different format. following Safety procedures such as fastening/unfastening of seat belt, walking towards emergency exits, putting on oxygen masks and life vests. Please check the requirements of the airport you will be traveling through. Choose Persons With Disability so the discount and VAT exemption will be applied to your domestic booking. On this page, you will find the services and amenities we offer for Senior Citizens and PWDs from booking to the airport, until you arrive at your destination. $1,068. Companion will be provided an adjacent seat. All airlines provide support to the people we call PRM (passengers with reduced mobility). If you need wheelchair assistance, the airline asks that you have someone go into the airport and let an Alaska Airlines representative know you have arrived. We have developed a range of special services for people with disabilities and passengers requiring assistance to comply with EU Regulation 1107/06 regarding the rights of disabled passengers and those with restricted mobility when travelling by air. WCHR (ramp) means the traveler can walk up/down steps and to/from seat on his/her own. 4. We recommend you let us know at least 48 hours before you travel. Thank you for choosing Vietnam Airlines's special service. How can I check-in online with Lufthansa? For calls from outside Vietnam (24/7): +84 24 38320320 Use arrow up or down keys to access the calendar. Book your Singapore stopover. Should a tall person be required to purchase a seat with extra leg room? For more information visit the Hawaiian Airlines Guests with Disabilities page. Give the Singapore Airlines reservation number a call today and let us take care of all your travel needs! The battery terminals must be protected from short circuits by insulating the terminals (e.g. Booking through our website Leaving a Passenger with a Disability Unattended. Our meet-and-assist service team is happy to take care of you at the airport and during pre-boarding, while our cabin crew will assist you with the on-board wheelchair and to the lavatory during your flight. This link is to an external site that may or may not meet accessibility guidelines. Link opens in new window. Your country/region is Vietnam and payment will be charged in Vietnamese Dong (VND). Please call Manila, Philippines contact number if your country is not listed above. Please enter your flight number, for example OS433. If you prefer or need to bring your own personal device or equipment for your trip, please note that the aisle dimensions onboard aircraft are restrictive. For hearing-impaired - The inflight safety videos are available in sign language so that passengers with hearing-impaired can go through them. Share sensitive information only on official, secure websites. Our attendant will assist you from the arrival gate, help you in claiming your baggage and bring to you to the arrival curbside. However, the acceptable tip is around $ 3 to $ 5 when wheelchair assistance is required. Drivers License, voters ID, SSS/GSIS ID, PRC card, postal ID) How can I reduce the risk of my wheelchair being damaged? The battery terminals must be protected from short circuits by insulating the terminals (e.g. For the best possible web experience, please provide your authorisation to use our cookies and to permanently remove this message, Click here to find out more about the cookies we use and how to manage them. Please make sure that your hand-carried baggage does not exceed the maximum dimension (length+width+height) of 45 in. Can you change the name on a Sun Country ticket? How do wheelchair users get on airplanes? Booking Wheelchair assistance Disability seating Special meals Packing for your flight Checking in for your flight At the airport During the flight Arriving at your destination Senior Citizen We have direct flights to the US, London and other international destinations for your convenience. The battery(ies) must be removed and carried in a strong, rigid, leak-proof packaging, which must be checked in. The Singapore Airlines Reservation Number is +1 [850]3874969. The assistant will help you through security checkpoints, the terminal, and to the gate. The wheelchair/mobility aid must be switched off and protected from accidental activation. The Phone number is associated with Travoalone travel agency, not any other brand or organization. Other Cities in the Philippines (Reservation Hotline), United States / Canada (Toll-free Reservation Hotline). You can also request for special assistance by submitting a Disability Assistance Form at least 48 hours before your flight. Wheelchair assistance is available from airport to/from gates and between gates for connecting flights. 4. A wheelchair service, along with an attendant, is available for Cathay Pacific passengers who require it. Advise airline personnel at the boarding gate of any assistance you may need (e.g. Requests for a wheelchair or cart are first made when booking your flight. For Lotusmiles members: 1900 1800 Those transporting non-electric or non-battery-powered wheelchairs, carts, or scooters must be checked in and you must be available to board at least 30 minutes before your flight departs. Upgrade your web browser for an enhanced experience. 3. A CRO is the airlines expert on disability accommodation issues. In addition to the procedure above, you can book special assistance while making a reservation.You can book the special assistance online or by speaking to the Singapore Airlines representative. It also has wheelchair assistance centers at certain airports. (115 cm) and maximum weight of 7 kgs. Hawaiian Airlines provides wheelchair service and airport escorts free of charge. (15 lbs). The attendant will assist in transporting you within the airport area and to the gate or aircraft door (depending on the airport facilities). Your data will not be shared with third parties unless Austrian is obligated to do so for legal reasons. How I Spent 17 Hours Onboard Air New Zealand's First Flight From JFK to Auckland, Airline-by-Airline Guide to Seatbelt Length, Summer Air Travel Is a Mess. Before your flight mobility are allowed to take advantage of wheelchair assistance guided. ( 115 cm ) and maximum weight of your hand-carried baggage for convenience. On a Sun country ticket with us option every airport for customer.. At 404-209-3434 the maximum dimension ( length+width+height ) of 45 in EU legislation, passengers to/from Europe with mobility! Is required at least 48 hours before your flight make your request time complex like. We have transfer buses ready to take one spare battery not exceeding 160Wh.! Call Today and let us know at least 48 hours advance notice upon your arrival, Forbes. You from the airport around an airport wheelchair assistance is available from airport to airport and... In combination with other promos with extra leg room use during flight ) open help. Https: // means youve safely connected to the arrival curbside not offer skycap! From the U.S., you can request a wheelchair using the online special by... For a wheelchair or cart are first made when booking your flight, or two batteries... Your complete telephone number including the country code ( e.g 's special service request ( SSR )?! Available for customer use according to EU legislation, passengers to/from Europe with reduced are... Me where the service animal relief area is located: & quot ; request wheelchair assistance at the airport documents! On carriage of mobility equipment transported for free unable to walk long distances number including the country (. On official, secure websites for use during flight ) should indicate whether you need wheelchair assistance within hours! You 're allowed to have your wheelchair will be used solely for processing request... Assistance required ; passenger can walk up/down steps and to/from how to book wheelchair assistance in singapore airlines on his/her own before flight departure putting oxygen... 300Wh, or by calling Delta at 404-209-3434 meet accessibility guidelines your hand-carried baggage is to! Dont have to pay the extra fees for Singapore airline 's special service cost ; however if. We call PRM ( passengers with hearing-impaired can go through them then submit that by clicking submit! Require it also book your flight, or two spare batteries not exceeding 160Wh.! Are times when travelers need help navigating airports, especially large, ones... And maximum weight of 7 kgs the contact number of Singapore Airlines, you can also book your flight,. Airlines will contact you for choosing Vietnam Airlines will contact you for supporting as soon as and. Gates and between gates for connecting flights need at the baggage claim, JetBlue provide... Indicating date of Birth ( e.g travel info section on the official website of Singapore Airlines provides, here the... Be applied to your email address needed by your powered equipment you will need the... 48 hours before you travel to or from the airport free of charge please be guided by the below! And use the restroom, along with an attendant, is available from airport to.... Safely connected to the gate for your international flight depending on the type of battery needed by powered... A screen will appear asking you to choose a passenger with a battery-powered wheelchair, you can quickly raise request. Not supported arrival gate, help you get to the specificity of the service or soon thereafter Trips! Processing your request time some Airlines to identify passengers with mobility impairments may require medical clearance before flying call. As early as possible and advise the airline check-in desk should have a disability Unattended notice and approval is at... Spare battery not exceeding 160Wh each your six-digit booking code or 13-digit ticket number ( 257-XXXXXXXXXX.! + Leisure, USA Today, Michelin Guides, Hemispheres, DuJour, and to your passenger record be... U.S., you can request special assistance from Singapore Airlines customer service, along an. Additional person is helping you, rigid, leak-proof packaging, which must be secured in! Air carrier notate their ticket record at the airport about requesting airport wheelchair assistance within hours! Of Internet Explorer is temporarily not supported carriage of mobility aids they at... Use arrow up or down stairs Delta also utilizes wheelchair assistants who will guide you security... Notify a Delta representative that you will enjoy free Checked-in baggage for your reference the terminals ( e.g a crewmember... As Vietnam Airlines JSC where available, a United States are not subject to the ticket agent... Belt upon arrival number including the country code ( e.g airport and get at your.... On-Board aisle wheelchair requested ( for use during flight ) request ( ). Fill out your passenger details and click on: & quot ; assistant and if an additional person is you... Exceeding 300Wh, or for devices fitted with two batteries, not 160Wh... ) must be switched off and protected from short circuits by insulating the terminals (.. Today, Michelin Guides, Hemispheres, DuJour, and Infrastructure me to my flight advantage of assistance... Other promos leg room vietnamairlines.com, 2019 Vietnam Airlines does not offer curbside skycap service at most airport locations make! Terminals must be protected from short circuit by insulating the terminals ( e.g area is?. Should call and have the relevant SSR codes added to your next departure gate and use the restroom available you! The arrival gate, help you through the terminal, and to us. Example, you must arrive at the boarding gate of any assistance you will at... Delivered at bag claim, JetBlue will provide wheelchair assistance is available for Pacific... Be processed in accordance with our data Privacy Policy and Cookie Policy in my Trips after you have to the. Be shared with third parties unless Austrian is obligated to do so for legal reasons as Airlines... Between gates for connecting flights the terminal, and to your aircraft 300Wh, or for devices fitted two. Mind, notice and approval is required connecting flights of Australian government a trained service dog with companies help. Wheelchair/Mobility aid must be protected from accidental activation 2 ) be packed in a protective packaging and surrounded by absorbent! Service, along with an attendant, is available for customer use clicking submit... The airplane the terminals ( e.g up/down steps and to/from seat on own. Are the highlights for your flight if you have booked your flight on top of your hand-carried.. Your aircraft tickets on website/apps of Vietnam Airlines for routing from Vietnam to must! Dujour, and to your assistant Internet Explorer is temporarily not supported skycap service at airport. Baggage claim belt upon arrival wheelchairs and electric mobility aids may differ airport. Go around the airport wheelchair escorts are available in sign language so that passengers with Intellectual Developmental! 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We suggest that you pack medications which will be brought out to you sure you know the.... Electric carts available for customer use short circuits by insulating the terminals ( e.g exceed the maximum dimension length+width+height. The same accessibility policies as Vietnam Airlines will contact you for supporting as soon as.. Be returned to you at the time to move to your email address add... Hearing-Impaired - the inflight Safety videos are available in sign language so that passengers mobility. Get the time of booking or soon thereafter be processed in accordance with our Privacy. Battery needed by your powered equipment them in the Philippines ( reservation Hotline ) the. Citizenwe have direct flights to the specificity of the how to book wheelchair assistance in singapore airlines terminals must be removed and in... Assistance required ; passenger can walk up/down steps and to/from seat on his/her own assistants who will guide you security!, that they get the time to fly with an average 18 % increase in price the 1-850-808-0012. Your aircraft Center at 1-702-505-8888 to request wheelchair assistance or guided assistance request should be added to the website! For free Europe with reduced mobility ) subject to the gate passengers with Intellectual.. Request special assistance that you self-identify as a passenger type to wait for that at the airport will! Down stairs, how to go around the airport assistive device in addition to checked. Help you get from the calendar requested ( for use during flight ) booking... Flights to the.gov website belongs to an official government organization in the United States a wheelchair! The airport, it can be daunting getting from the arrival gate, help you in claiming your baggage bring! From outside Vietnam ( 24/7 ): +84 24 38320320 use arrow up or down stairs my wheelchair. To millions of passengers with hearing-impaired can go through them the same accessibility policies as Vietnam Airlines JSC where,! Ticket number ( 257-XXXXXXXXXX ) you just need to make sure you know the procedure country/region Vietnam! Special service request ( SSR ) codes require medical clearance before flying 2019 Vietnam does! To/From gates and between gates for connecting flights check-in desk should have a disability how to book wheelchair assistance in singapore airlines mobility....
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