All components are warrantied until the end of the Manufacturers Limited Warranty Period. Please note that this NAKTO E-bike is not set for extreme use including contest and water wading. $50.00 Extra Cost =If unit is shipped within 48 states by freight home delivery to customers residence. Element Pro Electric Scooter Charger . Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit. We will automatically ship any terminal pick up shipment to the terminal that is less than 30 miles distance from the customer. Clear All. $30.00 Extra Cost =If unit is shipped within 48 states by freight to a business address that does not have a loading dock and requires a lift-gate for delivery. All return requests must occur by email within 15 days of delivery of the bike, please call or email Wildsyde for a Return Authorization Ph: 970 949 3261 or info@wildsyde.com. Merchandise must be received in 100% new, re-sellable condition. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim. . Replacement batteries are available on the Part & Accessories page on JupiterBike.com. Please contact your local customs office for information. QuietKat will accept the return or cancellation of an order under the following conditions: Items that are purchased and cancelled before shipping are subject to a 15% processing fee. The warranty will be voided by any of the following circumstances: Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Essential components include the bicycle frame, electric motor, battery, display console and controller. We do not cover normal wear and tear on any components. $200.00 Extra Cost =If unit is shipping to Canada by freight home delivery. Warranty ClaimsThose parts and/or products which are determined by ELECTRIC WHEELS to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. AmericanElectric does not pay shipping fees for incoming batteries; however, we will pay to ship replacement batteries to you. Have the driver sign both copies of the delivery receipt in his full name (not initials or nicknames). The Jupiter Foldable Electric Bike is a smart battery-powered bicycle that folds up to fit in a backpack and connects to your phone to display battery life, direction, and speed. All the below requirements MUST be met in order to qualify for this reimbursement: 1.You must notify us within 5-days of receiving your bike. The LED light on the charger will turn from red to green when the battery is fully charged. Some prepaid cards, digital subscriptions or services, Consumable items such as food, drinks and batteries, Items that are missing accessories such as remote controls, cords and cables, Used vehicles cannot be returned for a refund, Damaged vehicles cannot be returned for a refund. Damage Notations: Be specific. How to Choose an Electric Bike | E-Bike Buying Guide, 5 Best EWheels Electric Mobility Scooters, Best Electric Mobility Scooter For Seniors. If your item is on backorder and you accept the backorder, we will hold your payment until the item ships. There are no guaranteed transit times. FAILURE TO DO THIS WILL VOID THE WARRANTY. $74.95 - ONE Year Extended Warranty:This warranty begins the day after your original manufacturer warranty ends. Note to international customers: You are responsible for any and all duties or taxes that may apply. Under the QuietKat Test Ride & Guarantee Program, a customer pays an additional non-refundable fee ($175 for electric bikes and $225 for all-terrain trikes) to test-ride the vehicle for up to 30 days and for fewer than 10 miles. Call: 0120 4324000, +91 9555995119/9555895119 (9:30AM to 6:30PM) Home. Auto Hub Waterproof Bike Body Cover for TVS Jupiter - Navy. Tata Green Batteries Velocity 5LB 12V 5Ah Motorcycle Battery (Under Exchange of Old Battery) 1419710006. If you still cant find the email with your tracking number, feel free to send us an email via our contact us page and we will send you your tracking number promptly in a response to your email. No replacement bike will be shipped until the legitimacy is confirmed. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Jupiter Bike Discovery X5 Battery 36v Lithium Ion 5.2 Ah by Jupiter 1 review $214.00 Quantity Add to cart Description Spare battery for Discovery and Discovery X5 Electric Bikes. The bike must be returned to us in perfect condition, unused other than a reasonable test ride of <10 miles, free from dust, dirt and scratches, worn tires and damaged components etc. If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, and battery. Please reach out to us if you need more support. Haze Electric Bike Charger. Locate the plug on the motor wire near the rear fork and reconnect it. b. If you decide to return the item you will need to have all the original packing materials. Shipment of certain scooters into Canada is not possible, as Canadian DOT requirements are such that we'd have to manufacture a special scooter just to meet these regulations and this is not feasible at this time. Shipping cost is determined by 4 factors: ground, freight, delivery location, and zip code. Want to Order or Have any Query? Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any shipping damage during the ship-back may incur in a deduction from the total refund. The merchandise must arrive complete, including warranty cards, manuals, accessories, promotional material, and in the original packaging. TVS Jupiter is a scooter available at a starting price of Rs. Customs policies vary greatly among countries. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.Warranties by Manufacturer: Very good customer service. If youve done all of this and you still have not received your refund yet, please contact us at ebikesbyrevolve@gmail.com. *ETA when in stock and within continental USA only. A 15% restocking fee may also apply. Wesourced Qualiebikes from reliable suppliers like Samsung, KT, Wuxing, Dahon supplier system. Please read the specific warranty & refund policy for the specific brand you have purchased. Connect the charger cable to the battery charging port. Count the pieces and match the number on the delivery receipt to the number you have counted. Front fork without shock absorber: 1 year from the day of purchase. If your bike arrives with a wheel out-of-true (not sufficiently straight or round) due to shipping damage or manufacturer defect we agree to reimburse you for the cost to get your wheel trued, not to exceed $40.00/wheel. Jupiter Batteries JB12-100 Replacement Battery. If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse. For your reference, please refer to below comprehensive warranty: 1. Tickets are answered in the order received. We accept these forms of identification:- US, Canadian or Mexican driver's license- US state-issued ID- Canadian province-issued ID- Matricula Consular- US military-issued ID- Passport- US Laser Visa- US Permanent Resident Card. Refunds will be for 100% of the entire purchase price including the original shipping costs. You need to be at the delivery address during the delivery window to receive and sign for the item. Paint finish is considered consumable and is not part of the warranty.2. Batteries (factory-installed in a ELECTRIC WHEELS bike, scooter or conversion kit) are warranted to the original purchaser to be free from defects in materials and workmanship for a period of (30) days from the date of purchase. One of the best foldable e-bikes in the market, affordable and with great looks.J. Original purchase receipt is required. 5 Left Back In Stock. A confirmation will be sent to customer once the refund is on the way. The baked paint finishing on frame and other parts may become corroded and flake off due to external causes such as sweat, collision or abrasion. This warranty excludes corrosion, paint fade or scratches, impact marks or damage, modifications by purchaser, misuse and act of God. Electric Bike; Battery Pack; Accessories; Electric Bike Batteries. Add. Customer must initiate return shipment of the merchandise within 15 days of the purchase date. Except where prohibited, some of the information from your ID may be stored in a secure database used to track returns and exchanges. Customs policies vary greatly among countries. Bought my wife a bike for her birthday, but my daughter took it for a ride. Our e-bike battery replacement guide will help you through the process. 1,000/ Piece Get Latest Price. All other components and add ons such as racks will have a one year warranty (Carry bags have no warranty). After the driver signs, you sign also. Warranty begins the day the bicycle is delivered to you or purchased from a storefront. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. Please do not send your purchase back to the manufacturer. . Five (5) years from the date of purchase on all structural frame components and frame. This is a fee that covers administrative and personnel fees. boxes or APO. Shipping costs are non-refundable. This warranty is for the frame only. Join the mailing list for discounts and sale alerts! $149.95 - LIFETIME Extended Warranty:This warranty begins the day after your original manufacturer warranty ends. When you return or exchange an item in store, we may require a valid photo ID. Rs. All transportation costs and shipping damage incurred while submitting unitsand/or parts for repair or replacement are the responsibility of the original purchaser. Any bike returned without a Return Authorization from a Wildsyde representative will be subject to a 20% inspection, re-packaging and re-stocking fee. Always follow care and preventive maintenance procedures. No returns after 14 Days of receivingthe Bike. How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing): Carton damage requires visual inspection of contents of the unit. The refund is on backorder and you accept the backorder, we will pay to ship replacement to. Ship any terminal pick up shipment to the terminal that is less 30. In the original shipping costs if vehicle has been modified for any all... 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