To the best of my knowledge, Vinebrook Homes Ohio, LLC, intentionally, and abruptly paid the GCCW bill in the amount of $306.54 on Account Number: **********, with the sole knowledge of my (A- Vinebrook Homes Ohio, LLC-tenant) inability to afford to pay the amount, intentionally, knowingly aware I am. In regards to the, "RELEASE OF ALL CLAIMS FORM," Vinebrook Homes Ohio, LLC and Affiliates emailed to me on. VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Well, that day someone else showed up. We take all feedback to heart and are In fact, it mentions grass only once in paragraph 11: Lessee agrees to care and keep The Property (including lawns) clean and free of all obstacles, in good condition, and not to alter any of the above without prior written approval from the Lessor., The same paragraph says the tenant must comply with all applicable state and local housing, health and safety codes, but that requirement is part of a sentence about electrical and plumbing fixtures. claims. . VineBrook has been part of the solution to the growing demand for safe, affordable single-family rental homes since we purchased our first home in Cincinnati in 2007, said the companys statement to the I-Team. So, theyre banking on the lower income families who cant really, who might not do the research like I did and look into it, or cant afford to get legal help., 'Evictions are part of their business practice', Ive never been through an eviction, said Cashaw, who rents a single-family home in Westwood that VineBrook wants her to leave. PDF Format Download (opens in new window) . Chief Financial Officer, Assistant Secretary, Treasurer and Interim President, Senior Vice President of Acquisitions and Dispositions. Before continuing to sign in, please verify which type of account you have. Process Section 8 renewal and Notice to Leave paperwork. For information on Section 8, please visit the Orange County Housing Authority's website at www.ochousing.org or contact them at (714) 480-2700. defined in Rule 405 of the Securities Act of 1933 (230.405 of this chapter) or Please call us for assistance at *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Please call (866) 466-7328 for assistance. What we found in our research is that they typically purchase homes in geographically targeted areas, usually the regions most disinvested neighborhoods, Port CEO Laura Brunner told the U.S. Senate Banking Committee on Banking, Housing and Urban Affairs in August. (e.g. Salesforce stock soars after Benioff predicts big jump to record earnings following layoffs, Plug Power stock dips on revenue miss, but execs stick with annual sales forecast as new factory ramps up, Snowflake stock falls after earnings as forecast underwhelms, What's next for bonds in 2023 after the worst year in history, Laid-off Meta cafeteria workers ask for the same severance as the companys employees. The housing choice voucher program is the federal government's major program for assisting very low-income families, the elderly, and the disabled to afford decent, safe, and sanitary housing in the private market. Kristen Thomas. Your property manager Kathy will be contacting you today.One of our more experienced techs visited your home and noted that there are 2 furnaces. This VineBrook Home is newly available or will be shortly. What is Section 8 and how does it work? Kristen Thomas. You must click the activation link in order to complete your subscription. Closing case. I have literally been in my home for 24 hours still not able to flush my toilets which has feces in both of them. The fact, I have received a telephone call on Thursday, February 2, 2023 and have been verbally informed by Vinebrook Homes Ohio, LLC and affiliates that I am not required nor responsible to reimburse the amount of $306.54. Homes LLC, Cincinnati is the property management company, who manages the property, I currently reside in since July 2017 to the current date. When you join VineBrook Homes, LLC. VineBrook is an internally managed real estate company specializing in acquiring, renovating, and leasing single family homes. Carpet Pile Less Than 1"), Accessible Laundry (Front-Loading, Clear Floor Space), Lowered Controls - Between 15'' and 48'' (Thermostat, Circuit Breakers), Accessible Flooring (Non-Slip or Carpet Pile Less Than 1"). You can unsubscribe to any of the investor alerts you are subscribed to by visiting the unsubscribe section below. of the Tusk Termination Agreement, the Buyer and Tusk Sellers agreed to NexPoint Investor Relations 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. forward. The company is seeking a court finding that Cashaws claims are without merit. It was never my intentions to not pay for the rent. Cotleur has represented dozens of VineBrook tenants in eviction cases. I asked him if he read the other guys report, he said he glanced at it but didnt read it. Your Property Manager ****** reached out to you via phone and confirmed your heat is now operational. You can unsubscribe to any of the investor alerts you are subscribed to by visiting the 'unsubscribe' section below. I did nothing to deserve the treatment I received. VineBrook Homes Trust, Inc. ("VineBrook Homes") is an externally advised real estate investment trust ("REIT"). Select Year: Filter filing type: Date Filing Type Filing Description Download / View. There are no matching results for your current search. Cashaw said she paid two city fines for tall grass in 2021 but didnt think she should be held responsible for the May 9 citation because she corrected the problem in plenty of time for VineBrook to avoid the fine. After charging me $1000 for January, which is ridiculous because my last month in the property was December and they were notified in November, and the keys returned on 12.27.2022, I "owe"$38.94 for a property administration fee. The Buyer and the Tusk 4. When the tenant tries to contest this, they dont have local property managers to sort that out with and then the tenant is left with little to no recourse. VineBrook Homes Trust, Inc. - Governance - Board of Directors Board of Directors Brian Mitts Chief Financial Officer, Assistant Secretary, Treasurer and Interim President Mr. Mitts serves as a member of the Board and as VineBrook Homes' Chief Financial Officer, Assistant Secretary and Treasurer. If there is anything else we can assist you with, please let us know! The list is an excellent resource for those seeking affordable rental housing. This is ridiculous. He did NOTHING. A full description is coming soon! on Form 8-K filed with the Securities and Exchange Commission (the "SEC") on You can rest easy knowing homes are inspected prior to every move-in and are renovated using Conrex National Standard paint, flooring, carpet, and appliances. I NEED HELP GETTING THIS PROBLEM RESOLVED ASAP MY CONTACT INFORMATION IS ************, on January 4, 2023, I completed a telephone interview with the Community Action Agency requesting assistance on my GCWW bill since my my income qualify me to receive help. Rule 12b-2 of the Securities Exchange Act of 1934 (240.12b-2 of this chapter). Large eat-i Charming 2 bedroom 1 bath home, located 4 minutes away from Belmont High School! If in the future you need assistance for your water bill, we encourage However, in a good-faith measure, we only charged you for an additional 30 days instead of through your original lease end date. As the largest source for affordable housing options online, our focus is to bring together Owners and Renters who are in search of the perfect affordable housing opportunities. We were Attention! VineBrooks Cincinnati storyVineBrook is an institutional investor that owns 3,326 homes in Greater Cincinnati, according to its most recent quarterly report filed with the U.S. Securities and Exchange Commission. for any confusion regarding your homes water bill utility. Please call The second furnace is located in a small space in an elevated closet which is the portion that our tech was unable to access. VINEBROOK HOMES TRUST, INC. (Exact name of registrant as specified in its charter) Maryland 000-56274 83-1268857 (State or Other Jurisdiction of (Commission File Number) (I.R.S. (together with Term Holdings Seller, the "Tusk Sellers"). Cashaw responded with a counterclaim that accused VineBrook of violating a federal law against unfair debt collection practices. He concluded that it was put together wrong and needed to take a component apart and replace it but because it was the holiday he had no way to get parts so he said he would be back the following Tuesday after Christmas.He also said he needed to get on the roof because something was clogged but the weather was to bad. walking distance to work" or "2 bedroom apts. Agreement and Release (the "Tusk Termination Agreement") with SOF-XI Term That email prompted Cashaw to read her lease, which doesnt say she has to cut the grass or pay city fines. please do not submit duplicate requests as this will result in the cancellation ***************************************************************. Water is flowing in your home and our Property Manager indicated that if that changes, to reach out to her to make arrangements more comfortable for your family. with a different account, or click here to sign up. Our low home values and high rental market make these properties attractive. asap, I specifically emphasized in the body of stated email, that I have I am just blown away at the customer service and respect given by this company. I was never late on rent and kept my end-of-the-business deal as the tenant. Please call (866) 466-7328 for assistance. We have had tens of thousands of residents in the Cincinnati, serving close to 10,000 today, and nearly all of them meet their monthly lease obligationsthey pay their bills. Cashaw: Can we please correct our account in the rent portal so when its time for me to pay my rent it can be on time with no issues., July 3, 2022. After submitting your request, you will receive an activation email to the requested email address. Is there a problem with this press release? Welcome to 1329 New York Ave. At Vinebrook Homes, we promise to treat your data with respect and will not share your information with any third party. Pursuant to the requirements of the Securities Exchange Act of 1934, the I (a vinebrook homes tenant) is responsible for the monthly water bill. On January 24, 2023 our VineBrook team member, ***** emailed you to both email addresses we have on file. You've received a new message from a renter. The new complaint zeroes in on paragraph 7 of VineBrooks lease, which assesses a monthly fee of $10 for property administration to help it pay for the costs associated with maintenance, repairs and damages to the property caused by natural and unnatural events along with general use of the property. The lawsuit alleges the fee violates several parts of Ohios landlord tenant law, including ORC Section 5321.04 (A) (2), which says landlords must make all repairs and do whatever is reasonably necessary to put and keep the premises in a fit and habitable condition.. By providing your email address below, you are providing consent to Vinebrook Homes to send you the requested Investor Email Alert updates. I went to the office the first time, I seen other tenants complaining, she said. Date: Feb 1st I found a rental property posted by a Vinebrook agent on Zillow and sent a message inquiring about the property. They make you feel VERY powerless and unimportant. Shes seeking damages in excess of $25,000. So, me not paying for my home is completely absurd. Holdings, L.P. (the "Term Holdings Seller") and SOF-XI Term Parent Holdings, L.P Its a cash cow for investors but a money pit for renters.. You have successfully subscribed to receive text message alerts from AffordableHousing.com! To protect your account your session will expire automatically in 2 minutes. (together with Term Holdings Seller and RS Holdings, the "Siete Sellers"). BBB Business Profiles may not be reproduced for sales or promotional purposes. She also claims VineBrook gave her conflicting information about the fine before demanding that she vacate the premises on July 13. . It's redirect to out side of gosection While we did move you out of our system on 12/27/23, per your lease you still are legally responsible through 4/20/23 or until the home is re-rented, which it is not currently. for more information. You can sign up for additional alert options at any time. I gave a Notice of Vacate on November 17, 2022, to notify Vinebrook that I was closing on my home on 12/09/2022 and my last day in the property would be 12.31.2022. My family and I are unable to shower, wash clothes, wash dishes etc. Five Star!!!! That. Mr. Dondero serves as a member of the Board and as VineBrook Homes' Director. Ive put in multiple requests to speak with maintenance and customer service supervisors, cant get anyone! This gentleman took the front off the furnace and watched it work. I thought maybe they were racial profiling and figuring I couldn't afford the property so I applied and paid my $30 to prove I could in fact afford this. The La Habra Housing Authority was formed by the City Council on September 22, 1992, by Resolution Number 4146 under provisions of State Law. Cashaw provided text messages and emails showing she paid for lawn service that cut the grass one day after the city sent its May 9 violation to VineBrook. Referencing to the. Published: Aug. 8, 2022 at 4:56 p.m. Name: Brian Mitts In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. You can sign up for additional alert options at any time. Cashaw is not one of her clients. LLC, Cincinnati requesting a copy of my our property management team reached out to you on Friday, January 20th. To best of my knowledge in pagraph 9 of my rental agreement/ lease states I am responsible to pay the water bill ( GCWW) each month and have done so since July 2017 to the present without any correspondence or abruptly assistance from Vinebrook Homes LLC, Cincinnati. You can unsubscribe to any of the investor alerts you are subscribed to by visiting the 'unsubscribe' section below. the water bill at my residency ( since July 2017 to the present is my (a vinebrook homes tenant) responsibility. Your account set-up is almost complete. Monitor the site because its possible that the current application can be canceled or denied which releases the home back to the site and you will be able to secure it yourself with your application! Thank you for bringing that toour attention. Please note Vinebrook does do things a bit differently than other landlords. We He then told me that these furnaces are not designed for this type of cold???? (c) 1995-2023 Cybernet Data Systems, Inc. All Rights Reserved. Thats 9% lower than Cincinnatis average rent $1,313 in August, according to realtor.com. To opt-in for investor email alerts, please enter your email address in the field below and select at least one alert option. Are you sure want to redirect? It was so, so, so stressful getting the notices on the door, telling me I had 30 days to vacate, me not knowing where to go. I just wanted them to make right the bill that should have never have came to me in the first place.. BBB Business Profiles generally cover a three-year reporting period. It just felt like everything was crumbling down on me. elected not to use the extended transition period for complying with any new or unaware you had been working to receive Rental Assistance with the agency Assistant Secretary and Treasurer, COMTEX_423184125/2254/2023-01-24T00:37:09. Paragraph 12.2 says Vinebrook agrees to comply with the requirements of all applicable building, housing, health and safety codes.. registrant has duly caused this report to be signed on its behalf by the incorporated by reference herein. satisfaction as a VineBrook resident is invaluable to us and we sincerely Royal Flush Inc., 2022-Ohio-1958, 191 N.E. Cashaw: I see that I just had a fine added for high grass no reason for that fine to be added to my account, June 23, 2022. No damages were listed on the move-out statement (I have pictures of how nice I left the home after living there for over 6 years), just January rent when I did not occupy the home in January. Welcome to 104 Frazier Dr. to receive help and I am required to verify in my lease, I, ( A- Vinebrook Homes Ohio, LLC- Tenant) is responsible to pay the GCWW bill on: Account Number: **********. near elementary school"). Financial info for the public. I am seeking my deposit back in full by 01.31.23 or I will seek to treble the amount as this is blatant dishonesty at its finest. If this matter is not resolved today I will take the necessary steps I need to take to get OUT OF THIS LEASES. But Cashaws counterclaim asserts VineBrook was acting as a third-party debt collector when it told her she was responsible for the city fine. A rent bond is only fair as the defendant continues to live in the subject premises and continues to owe rent, the company argued. August 8, 2022, which is incorporated by reference herein. Please help me. The Cashaw caseCashaws counterclaim against VineBrook also challenges the companys ability to add fees to their monthly rent bill by claiming it violated the Fair Debt Collection Practices Act when it insisted Cashaw pay for the citys grass fine. Off the furnace and watched it work Format Download ( opens in new window ) furnace. 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Demanding that she vacate the premises on July 13., or click here to sign up report, said... Which has feces in both of them you with, please enter your email address Board and as VineBrook '... 1995-2023 Cybernet Data Systems, Inc. ALL Rights Reserved `` REIT '' ) 2022-Ohio-1958, N.E! A new message from a renter information about the property read the other guys report, he he. Now operational please enter vinebrook homes section 8 email address to take to get out of LEASES! August 8, 2022, which is incorporated by reference herein alert option property. Profiles may not be reproduced for sales or promotional purposes did nothing deserve. August 8, 2022, which is incorporated by reference herein type Description! Externally advised real estate company specializing in acquiring, renovating, and leasing single family Homes water bill at residency... Options at any time vinebrook homes section 8 member of the Board and as VineBrook Homes Ohio, LLC and Affiliates to! 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