Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Kids under 2 years of age are not required to test. Yes, at Lindblad's expense. Children 12 and under are not required to be vaccinated. Viking Cruises Cancels 2022 Kiev And Black Sea Sailings. Is A Pre-Arrival COVID-19 Test Required? Fully vaccinated passengers, and those 11 and under, are not required to test. Are Any Unvaccinated Passengers Able to Sail? How Reassuring are New Cruise Cancellation Policies Really? As of September 6, fully vaccinated passengers will no longer be required to test prior to embarkation, on voyages under 16 nights in length. Any help appreciated! Is A Pierside, Pre-Embarkation COVID-19 Test Required? Before departure, Viking will assess whether certain pre- or post-cruise programs should be limited and/or cancelled, depending on variables such as COVID-19 prevalence in the country visited, any travel restrictions in the relevant locale, and the overall risk. Viking never clearly advised that by rebooking the cruise we would lose the cancellation right. He only received a refund on the additional cash he had to pay (in addition to the voucher), less $100 each. Share your photos and videos with others to prove the truth of your words. Passengers aged 5-17 years who are not fully vaccinated must take a Covid 19 lateral flow/antigen test in the three days before, or on the day of departure. This review was chosen algorithmically as the most valued customer feedback. In the correspondence email, Viking offered a 110% Future Cruise Voucher but no cash refund. trailer <<5CFC825C6757492EAD9BB33DCFBA5142>]/Prev 137469>> startxref 0 %%EOF 153 0 obj <>stream The 2 doses must be administered at least 28 days apart. Viking emailed Mar 2 2020 offering a voucher for the 75% cancellation fee those on cruises in Apr. 0000014233 00000 n P&O Cruises' updated vaccinate and testing policy does not include the following sailings: R214, R217, J221, B225, B225A, B226, B226A, B227, B227A, B228, B228A, B229, B229A, B230, B230A & N233. Yes, as of September 5, 2022, on most U.S. and European sailings, excluding cruises that call on Canada, Bermuda, Greece, Australia and New Zealand. Are Any Unvaccinated Passengers Able to Sail? The final dose must be completed at least 14 days before sailing. 0000003195 00000 n Fully vaccinated passengers on sailings under 16 days do not need to present a pre-arrival COVID-19 test. Plan Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, Part B Insurance Benefits, and Non-Insurance Services. No Children, No Casinos, No Nickel and Diming, Risk-Free GuaranteeThe Most Flexible Way to Plan a Voyage. Would you like to go to your cart now or pay for your items later? Masks will continue to be required for unvaccinated passengers, at all times indoors, except while eating or drinking. Crew Vaccinated? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. It was explained the vouchers are based on the booking in 2021 which, under Viking terms, is considered a "new booking" and deemed a cancellation by the customer under the language of the Traveler Contract. Due to the potentially hazardous nature of supplemental oxygen, the tanks must be stored in a secure area. Every dollar paid for cruise, air, taxes, fees or surcharges can be paid by echeck, including regular-priced itineraries and airfare, any special offers or Viking Air Plus services, You will receive a 3.3% discount and there is no fee for this service. VRC and Carrier are not liable for any denial of Services by the Carrier, air carriers, hotels, restaurants or other independent suppliers. My only thought is to see if I can get a tax credit from it on next years taxes. Who Needs to Be Vaccinated: All passengers over the age of 12 must present proof of full vaccination against COVID-19. Risk-Free Guarantee Future Cruise Vouchers are transferable, so that you have the flexibility to gift them to a loved one. Beginning September 3, 2022, fully vaccinated passengers over the age of 12, and those aged 11 and younger, will nto require a pre-departure test. Wheeled carrier for locomotion and mobility throughout the ship and ashore, or appropriate wheelchair connection to hold the cylinder. Viking will, where feasible, offer pre- and post-cruise experiences. Who Needs to Be Vaccinated: All passengers aged 5 and older must be vaccinated. Cylinders must have the capability of being stored securely, upright, in a fixed system for the duration of the cruise. I got back what I could, but believe me, that $19k could have been another nice trip to take. .temp-policy ul {margin: 15px 0 15px 0 !important; padding-left: 40px}.temp-policy li, .temp-policy li * {line-height: 20px !important; margin: 0 0 15px 0}.temp-policy p {padding:0 !important; margin: 0 0 15px 0 !important}. Who Needs to Be Vaccinated: All passengers, with no exceptions, need to be fully vaccinated against COVID-19. The 2 doses must be administered at least 28 days apart. You have 1 items The guest will be permitted only one tank in their cabin at a time. The cylinders are bulk and will run out of oxygen in a shorter time due to a higher concentration ratio/regulator used. Yes, unvaccinated passengers under the age of 12, provided they have taken a negative PCR test at their own expense prior to embarkation. Unvaccinated passengers 12 and over will need to present proof of a negative COVID-19 test, and pre-cruise tests may be required to embark in countries like Canada. Are Any Unvaccinated Passengers Able to Sail? Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. Is A Pre-Arrival COVID-19 Test Required? Virgin Voyages We hope that the flexibility provided by this guarantee truly puts your mind at ease when it comes to the decision of whether or not to travel. Your tickets will come with a Passenger Ticket Contract; it is important to read and understand it before you go. 0000002126 00000 n Masks and Physical Distancing Requirements: Masks are recommended, but not required in the vast majority of venues. Cunard keeps a list of all voyages requiring proof of .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}negative COVID-19 test here. Motorized scooters are not typically suitable on international tours. CHANGES AND CANCELLATION BY US B1. 19952023, The Independent Traveler, Inc. Will I Have to 'Social Distance' on My Next Cruise? VIKING RIVER CRUISES, INC., A CALIFORNIA CORPORATION, . Link to Viking River Cruises cancellation policies: From: $5,199 - $10,399 pp dbl occ. Are Any Unvaccinated Passengers Able to Sail? Is A Pierside, Pre-Embarkation COVID-19 Test Required? On January 7, 2022, Viking confirmed our new booking for our June 25, 2022 embarkation on the Mississippi Delta cruise. Is A Pre-Arrival COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? 0000034310 00000 n Who Needs to Be Vaccinated: All passengers, with the exception of young children that are currently not eligible to receive the vaccine, at least in 2022. Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. Masks and Physical Distancing Requirements: Masks are optional for fully vaccinated passengers and recommended but not required for unvaccinated children. Small Luxury Ship. Masks and Physical Distancing Requirements: All masking requirements end October 4, 2022. Who Needs to Be Vaccinated: As of September 3, 2022, passengers departing from most ports do not need to show proof of vaccination. As of October 14, 2022, fully vaccinated passengers aboard U.S. sailings of Disney Wonder, Dream, Fantasy and Wish will no longer need to provide a pre-departure COVID-19 test. Who Needs to Be Vaccinated: All passengers need to be fully vaccinated against COVID-19 prior to setting sail, including a booster dose when eligible. Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. This guarantee is combinable with all other Viking offers available. The standard cancellation schedule isn't applicable to a cruise booked with a FCV from a cancelled cruise. A number of cruise lines are offering amended cancellation policies through the end of 2020, though it's unclear whether these will continue into 2021. Through Frosch we asked for a complete cash refund of all monies paid to Viking since February 2019. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Based on the above information, Viking will not refund any of the $959.60 to any of the travelers. As of May 9, 2022, passengers are no longer required to provide proof of a negative antigen/PCR COVID-19 test in order to board. Panama Canal cruises are excluded. No longer required. YOU ARE FURTHER DIRECTED TO CAREFULLY READ . On June 9, 2022, (16 days prior to the cruise date) Viking informed us that our trip has been cancelled once more due to a delay in the construction and delivery of the Viking Mississippi river boat. Are Any Unvaccinated Passengers Able to Sail? Masks and Physical Distancing Requirements: Masks are optional but recommended. Who Needs to Be Vaccinated: As of September 6, unvaccinated passengers may sail (with pre-cruise testing) to all Princess destinations except where local regulations prohibit it, including voyages to Canada, Greece and Australia. 2) Risk-Free Guarantee for guests who made a reservation between March 1, 2021 to October 31, 2021; 3) Risk-Free Guarantee for guests who made a reservation between May 1, 2020 and February 28, 2021; 4) Risk-Free Guarantee for guests who made a reservation prior to April 30, 2020. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Who Needs to Be Vaccinated: Viking's current ocean and river cruise offerings are, for now, strictly for fully vaccinated passengers only. These requirements end October 4, 2022. 0000000016 00000 n Is A Pre-Arrival COVID-19 Test Required? : Yes -- American Queen is even vaccinating its shoreside employees. Is A Pre-Arrival COVID-19 Test Required? Yes -- passengers must provide proof of a negative molecular-PCR test taken no more than 72 hours prior to embarkation or a valid negative antigen test taken no more than 24 hours prior to embarkation. Is A Pre-Arrival COVID-19 Test Required? As shown below, the Viking Protection Plan provides a Cancel For Any Reason waiver which will provide a refund of the total trip cost up to a maximum of $187,500. Sailings 16 days and longer will still require passengers to provide proof of a negative COVID-19 test. Risk-Free Guarantee: How it Works Unvaccinated sailors are required to bring a negative COVID-19 test taken within 72 hours, or at the terminal for a fee of $75 on their embarkation date. 0000003670 00000 n Cruise Critic Breaks It Down. This can include while in the ships corridors, disembarking for excursions, and while participating in certain excursions. Viking World Cruise Value Offer with included benefits expires September 30, 2022.. Is A Pre-Arrival COVID-19 Test Required? Unvaccinated passengers aged 3 and over must provide a negative COVID-19 test within 72 hours of embarkation. 0000008049 00000 n Masks and Physical Distancing Requirements: Masks may be required when physical distancing is not possible. Rapid Antigen Tests can be carried out up to 48 hours before embarkation or PCR tests up to 72 hours before embarkation. Given the current COVID situation (and that 3 of the 4 countries we were slated to visit are currently closed), we decided we should cancel. 0000003945 00000 n The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. 0000046770 00000 n Fully vaccinated passengers, however, and those 11 and younger, will not need to pre-cruise test. Guests under the age of 2 are exempt from testing requirements. Is A Pre-Arrival COVID-19 Test Required? On July 25, 2022, subsequent to contacting Customer Service by email, we received a response from a Viking representative in the Guest Services Department stating: "Your vouchers for $959.60 per person don't have a cash value, so they cannot be refunded." VRC and the Carrier reserve the right to report any/all criminal allegations to any national, state or local law enforcement agency in addition to those mentioned. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. At this time, a second booster vaccination is not required. Unvaccinated guests are required to show proof of a negative COVID-19 viral test (NAAT or antigen) taken within 3 days of embarkation. Have Cruises Been Treated Unfairly During the Pandemic? Are Any Unvaccinated Passengers Able to Sail? 0000051508 00000 n 0000005728 00000 n Please note we are unable to secure your reservation until payment is received in full. Passengers no longer need to provide a test certificate, but must be able to provide photo evidence of a negative test if asked. Masks and Physical Distancing Requirements: None. Inspired by the design of the lines Viking Longships, and built specifically for. Written Notice received Days Prior to Departure Date. Viking refund policy is the same for Oceans, River and Expeditions. Are Any Unvaccinated Passengers Able to Sail? This review was chosen algorithmically as the most valued customer feedback. On August 18, 2022, we spoke with a management level Customer Service representative from Viking and were told that the vouchers for the remaining balance have no cash value and, therefore, cannot be refunded. Are Any Unvaccinated Passengers Able to Sail? In 2023, unvaccinated travelers are welcome. Branch) and Non-Insurance Services (provided by Generali Global Assistance). Which personal items are allowed on board and which are prohibited? From April 1, 2022, this includes a booster shot at least 14 days prior to departure. ($1,300 - $10,399 for sgl occ) Bike into a fairy-tale scene in Germany's Black Forest. 0000035333 00000 n If the length of the itinerary prohibits the initial on-loading of sufficient oxygen cylinders, the guest must make their own arrangements for additional cylinders or refills with a port. All other departures after September 6 may be taken by both vaccinated and unvaccinated passengers. Who Needs to Be Vaccinated: Beginning October 4, 2022, Norwegian Cruise Line will drop all vaccination requirements on its global sailings. In any event, subsequent to this notice, we have received Guest Statements from Viking that refer to a Voucher discount but also clearly represent that the Guest Cancellation Schedule still applies. 0000003254 00000 n 0000051246 00000 n Crew Vaccinated? Submit a complaint and get your issue resolved. Guests must provide their own oxygen cylinders, enough for the length of the voyage. As of September 1, 2022, booster shots are no longer required but are recommended (boosters are still required on extended itineraries in Antarctica). Further, you waive all moral rights you may hold in a photo you may submit to VRC or the Carrier, in favor of them and anyone they allow to use the photo. Can Families With Young Children Cruise in Summer 2021? Who Needs to Be Vaccinated: From October 14, 2022, passengers are not required to show proof of vaccination status. 0000006634 00000 n No, except in ports where pre-testing is required. . Guests must contact the airlines directly to make the necessary arrangements if they are traveling with oxygen concentrators or tanks. The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. Note: Passengers who have had one booster vaccine, regardless of the date, are considered fully vaccinated. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Please Note: 1) Terms & Conditions for Risk-Free Guarantee Future Cruise Vouchers can be found here. Effective Date: November 1, 2021 Sailing Window: All 2022 sailings You also grant to VRC, the Carrier and their affiliates the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo (Your Personal Information) or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by them, for use on any of their websites, or in any promotional materials distributed by them, or in connection with any cruise or travel Services. Masks and Physical Distancing Requirements: Face masks are optional on board for all vaccinated passengers. ]gyry|@}g>Ay2-/PRX4 X|4qMfA=O\ \3'p*UU9(:=mScwM;L4V1gZR22?+ZP3,@4Ewk=xGG^c1Y `&6VZzA42WVWM1(OPp/[E13.`kt~CA/Ns~l2(ole!0 X?```vrG@Ho7Ym2 Some lines, however, may still require one or more protocols to be adhered to, either on a voyage-by-voyage basis or on a destination-basis. That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. Is A Pre-Arrival COVID-19 Test Required? 221101 Booking Conditions (UK) Page 3 of 19 B. Enough for the length of the Voyage Cruises, Inc. will I have to Distance! Read and understand it before you go directly to make the necessary arrangements if they are traveling with oxygen or. At least 14 days before sailing on board and which are viking cancellation policy 2022 over must provide a test,... ( UK ) Page 3 of 19 B final dose must be administered at least 14 days to... 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Contact the airlines directly to make the necessary arrangements if they are with! To gift them to a loved one fully vaccinated passengers Page 3 of 19 B Terms & Conditions Risk-Free! After September 6 may be taken by both vaccinated and unvaccinated passengers aged 5 and older must able! Will run out of oxygen in a secure area information, Viking offered a %.
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