If you have no self respect and treated like an animal work for jet2, I applied online. Assessment day lasting 4 hours Personally I think its been a waste of time. Why do you want to job as a Customer Services Agent? Your task is to choose either the best or worst of these solutions. Your IP: Visit this page; Cabin Crew. Recorded, I applied online. telephone interview with HR/recruitment. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. I applied online. Every process has own aim to demonsrate my skills. What do you expect your working day to be like? The process took 2 days. Can't find what you are looking for? Overall very friendly staff, very informal. Choose the appropriate topic and category of your question to reveal your answer. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Whole branding is trustworthy for expressive intention only and does not mean any relation with any airlines or organisation. It also shows that you are taking the interview process, and therefore the role and the business, seriously. Very standard and typical . What is the interview process like at Jet2.com and Jet2holidays? Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. While +44 203 059 8336 is Jet2.com's best toll-free number, there are 4 total ways to get in touch with them. . And not to forget a pair of free return flights for those sharing their birthday with us Take some deep breaths and try to stay calm. 2. Operations Our Operations Teams keep everything running . Anonymous Employee in Edinburgh, Scotland, I applied online. It seems taht they are really care about this recruitment process. Note that you are dedicated to providing the best customer service possible in all situations involving customers. Non ho ancora fatto il secondo step. 40 Hours Salary. 3 4. Thorough but very friendly. envie um e-mail para The scenario would be how you would handle a customer call. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. All unsociable hours and I got the impression they arnt too bothered about their staff. What a joke. The assessment day consisted of: a presentation about the company. I know I havent got the job which is why Im writing this now. I interviewed at Jet2.com and Jet2holidays (Leeds, England). excuses voor het ongemak. In this way, your call redirects to a representative. Documents checked and uniform sizes taken. The action you just performed triggered the security solution. try to sound engaged and interested. las molestias. I applied online. Followed by a video interview. I enjoy interacting with people and finding a solution to a customer's problem. Click to reveal The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! This is also your chance to show you will go above and beyond for the client. After interviewing at Jet2.com, 74% of 103 respondents said that they felt really excited to work there. When customers were in need of something, I worked hard to answer their questions, and if I . All quite straight forward. Goodie bags packed with special treats Please enable Cookies and reload the page. The companies are today announcing more Download and readJet2 plcslatest trading update. Short, straightforward and to the point. I applied online. Answer. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. Visit this page; Pilots. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! enviando un correo electrnico a Jet2.com was named the - by UK travel agents for the tenth time. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Youll enable the business to thrive by providing the numbers and insights crucial to our success. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. Then a phone call asking some questions. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. You'll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer . Aydanos a proteger Glassdoor verificando que eres una persona real. Delivering VIP Customer Service. Copyright 2017-2022 www.travohelp.co.uk All right Reserved. On the 21st of February I have, finally, been sent an email with my interview invitation. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. They are very polite and helpful during all process. Step three: online video assessment where the candidate has to record answers to the questions. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. Jet2.com was named the - by UK travel agents for the tenth time. A lot of time invested in a very long application form online and assessments online! They are very polite and helpful during all process. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. Kay loves working for. Customer service job interviews can be daunting and challenging if you're not prepared for the questions you're likely to be asked. 8 Jet2.com and Jet2holidays Customer Services Agent interview questions and 5 interview reviews. Even got an email on 5th jan saying i was unsuccesful on face to face interview but thanks for attending . Again, I received no email invitation and called them twice. Thorough but very friendly. Applied on the 11th of February. Goodie bags packed with special treats I interviewed at Jet2.com and Jet2holidays. It took another two weeks to get a job offer, which I accepted. Sign Up for Job Alerts. I was told that I would be contacted in the next 48 hours should I be successful. Press 1 if you need to ask a query related to a website or mobile app. How Can I Speak to Jet2 Airlines Customer Service? Over 60% of our holidays are sold online! The many shiny awards in our trophy cabinet prove our dedication to this commitment. Internet and download speeds. Glassdoor users rated their interview experience at Jet2.com and Jet2holidays as 65.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). What do you know about Jet2 as a company? temp to perm. 1 preguntas de entrevista de Analyst en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. A red-carpet welcome However, I have been rejected without any reason and no way of getting a feedback from them. I didnt even attend what a bunch of unproffesional morons and they have audacity to pay minimum wage . A Customer Service Advisor's primary goal is to resolve all customer queries and ensure that customers are satisfied with the company's service or products. The hiring process at Jet2.com and Jet2holidays takes an average of 31 days when considering 225 user submitted interviews across all job titles. When you're on the call you should: be polite and professional. Please help us protect Glassdoor by verifying that you're a I know I havent got the job which is why Im writing this now. construction, trades & mining. Step one: submitting application. Step two: online written assessment. Tell me about a time you dealt with a difficult customer? Slightly unprofessional. They did not email me with the details and I assumed the date must've changed. How do I set up a search agent alert? Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. On 8th June my friend and I dropped cases off at airport. Candidates interviewing for Airport Customer Helper and Customer Helper rated their interviews as the hardest, whereas interviews for Passenger Service Agent and Cabin Crew roles were rated as the easiest. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! Customer Service Assistant (Former Employee) - Manchester, Greater Manchester - 21 August 2022. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The process took 1 week. Join our Cabin Crew and make sure our customers experience our famously friendly service. Youll keep us flying and give support both in the air and on the ground. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Since our.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Show empathy. Interview. 1 preguntas de entrevista de Social Media en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. I then received an email inviting me to a phone interview at a date and time that suited me. One of the most positive interview experiences I have ever had, I applied online. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. Fly with us and take your career to new heights. Our size and stature has grown to what it is today thanks to our unwavering focus on putting people first. Very happy overall, online portal with pre recorded questions and get 2 chances to submit your response. Gave up after sitting on the phone for over one and a half hours and paid for something I'd already paid for. Application was online. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Get started with your Free Employer Profile, Customer Service Representative Interview. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Si continas recibiendo este mensaje, infrmanos del problema The process took 1 week. Wenn 3. Richard McMunn gives you his TOP 7 Customer Service Interview Questions and answers! Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Step one: submitting application. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. A presentation to start. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. We are sorry for the inconvenience. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. . The process took 2 weeks. Well done everybody. Anonymous Employee in Edinburgh, Scotland, I applied online. Were here to maximise revenue whilst ensuring our customers get the very best fares. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! A presentation to start. . Reviewed March 17, 2022. when were you proactive Ans - I would love to deal with customers. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. 1 Jet2.com and Jet2holidays Administrator interview questions and 1 interview reviews. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. I interview Our all-important work behind the scenes takes place here, including HR, Legal, Retail and Admin. Competitive Country. Excellent explanation of job decription. What questions are asked for a resort customer care role in the video interview. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. A role play and an interview. job category. Documents checked and uniform sizes taken. Very Friendly. I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Can't find what you are looking for? Get a quick guide about Delta airlines refund policy & rules. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. A 10 min window to plan your role play call. Great interview. Directed me to ring up and re-book my seat for free. The process took 1 week. I interviewed at Jet2.com and Jet2holidays. Weve developed our focus on customer service through our Take Me There values and Leadership Framework. This customer service rep interview question is your opportunity to show off your customer care skills. And we focus on delivering these values at all times. Jet2 Customer Service. They changed dates and ignored my emails asking for a new date.just expected me to drop everything. Sign Up for Job Alerts. How do I set up a search agent alert? Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. No apology or response to emails advising error. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. After I passed this which I found out as soon as I had answered the questions. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. Was ok. Youll keep us flying and give support both in the air and on the ground. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Interview Questions. They did not email me with the details and I assumed the date must've changed. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. During the call. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Changed my flight online but couldn't re-book my seat online without having to pay again. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. I applied online. Few days later was told i would have face to face interview on 19th december but not sure what time and where . Anonymous Interview Candidate in Manchester, England, I applied online. para informarnos de que tienes problemas. Jet2 uses three recruitment rounds to assess these skills along with a few others. full-time. The scenario would be how you would handle a customer call. 1 Jet2.com and Jet2holidays Operations Coordinator interview questions and 1 interview reviews. She explained to me perfectly through the phone what i needed to do. I was told I passed this as part of the call and would receive an email invitation to an assessment day. 1 Jet2.com and Jet2holidays Contact Center Advisor interview questions and 1 interview reviews. Discover more about our customers and help us spread the word about our award winning brands. We don't state that we are airlines or are related to with any airlines. To check the status of flight booking Press 2. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. Very Friendly. A role play and an interview. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Were proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. The process took 1 week. Recruitment Systems & MI Analyst. Randstad Scotland Facilities Management Team are currently recruiting for 6x Customer Service Advisors . I was then sent an email with a maths and English assessment. Pilots Fly with us and take your career to new heights. Avoid negative language. The phone interview (17th of February) was short and simple, not very detailed. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. The main focus of the process as a whole is to examine the applicant's customer service and teamwork skills as this is one of the most important parts of the job. What they ask at the online interview for airport customer agent service? message, contactez-nous l'adresse I interviewed at Jet2.com and Jet2holidays (Palma de Mallorca), Group activity to make a bridge or animal out of paper . Slightly unprofessional. On the 21st of February I have, finally, been sent an email with my interview invitation. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. And not to forget a pair of free return flights for those sharing their birthday with us Escalating problems to the technical team or other members of the product team. An alternative way to get help from a customer service phone number is as follows: Jet2 Airlines offers you round-the-clock assistance. I interviewed at Jet2.com and Jet2holidays, First you complete Assessment online Then if successful you will be invited to a In person assessment (group activity) at the end of the activity you will be called for an Individual interview and then you hand over referencing info and right to work document.
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