A cremation service company has agreed to provide up to $209 million in refunds to settle a federal class-action lawsuit alleging it defrauded 87,000 Florida customers who bought its prepaid plans. "@type": "Answer", "text": "The Memorial Reef is an awe-inspiring, affordable, and smart memorialization option that is a fitting alternative to traditional cemetery burial. I live in PA and had to rely on recommendations for your service. You can plan and organize or choose not to. . Neptune and NCS sold Preneed Funeral Agreements, Retail Merchandise . The Neptune society is a terrible place to work as a parent. Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. Burial options are limited to those available at a specific cemetery but may include an in-ground casket or interment of cremated remains in a columbarium, the ground, or a scatter garden. GENERAL AGREEMENT. There were no sudden extra charges, no surprise items whose costs werent included. We were quite a distance from my father and his wife. Contact us now. Ron O. "@type": "Question", Neptune was like a warm blanket after a cold night in the field. Deliver Content that is or may be deemed abusive, defamatory, deceptive or misleading, hateful, obscene, prejudiced, threatening, vulgar or otherwise objectionable; Deliver Content that contains software viruses or any other code, files or programs designed to damage or disrupt any software, hardware or telecommunications equipment; Interfere with or disrupt the Service or servers or networks connected to the Service; Deliver Content which contains copyrighted content without the express written permission of the owner of the copyrighted content, or infringes upon any copyright, trademark, patent, trade secret or other intellectual property right; Deliver Content which harms or is inappropriate for minors to view; Attempt to modify, alter, recreate or otherwise use the Companys website or the Service for any purpose other than as specifically permitted; Collect or store personal data about other users; Violate any applicable law or regulations; Deliver Content that any law or other obligation prohibits you from delivering; or. 9. A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. View account details. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. "text": "We suggest that no jewelry be cremated with the remains. } Original review: Dec. 30, 2021. "@type": "Question", We live in Wisconsin, they in Florida. Neptune Society took care of my 95 year old mother Read More. but Neptunes involvement was reassuring and dependable. Carolyn, I just wanted to take the time to thank Read More. $51 to $268 A Month. 10. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. Dear Carolyn, My experience with the Plano Neptune staff has Read More. Would you like to check your account balance? Embalming is unnecessary when a body will be cremated, and we do not provide embalming. Anna, I just wanted to thank you for the really Read More. Special Rules in the Arbitration Proceeding. Even though I was making arrangements for my wife of 39 years: Chris. TRADEMARK INFORMATION. Upon written authorization, we will cremate jewelry. The Arbitration shall be held in Houston, Texas. Make or schedule a payment. To the fullest extent permitted by applicable law, you expressly understand and agree that your use of the Service is provided on an AS IS and AS AVAILABLE basis. None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. All other fees, such as attorneys fees and expenses of travel to the Arbitration, will be paid in accordance with JAMS Rules. } 3) When the mold is hardened, a bronze plaque with the name and life dates is fixed to the outside." Donny Bobo was my director and I cant say enough good about him. You can plan and organize or choose not to. MODIFICATIONS TO SERVICE. the policy will be honored by one of our eight offices. Any new Service features shall be subject to the TOS. "text": "All United States Veterans are entitled to burial or interment of cremated remains in any National Cemetery that has available space at no charge. Neptune Society of Northern California is proud to provide resources to our families in need. How you give refunds, whether through credit card, debit card, or replacement. After the viewing, the body is laid in a casket of metal or lacquered-wood lined with satin and decorated with brass hinges and handles. My experience with the Plano Neptune staff has been wonderful. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. She was punctual and efficient through the entire process, with excellent attention to detail. Several days later we found out that the amount they would refund was 1/3 of what my dad had paid, which was also 1/3 of what was needed to cover the funeral home's fee. 16. "name": "Can I use my social security benefits if I choose cremation? General items not included are: The gravesite, grave vault, opening and closing fees, memorial marker, and other related expenses." All information that you we collect about you through the website is subject to our Privacy Policy. Gen. Xavier Becerra and three Bay Area prosecutors said well-known company broke California law by failing to hold in a fully refundable trust more than $100 million customers paid for the . Now they . "name": "What is Pre-Need? She made our difficult time so much easier. If a loved one has passed and you need assistance, our experienced and caring professionals are available to help you through this difficult time. You agree that the Company, in its sole discretion, may terminate your password, account or use of the Service, and may remove and discard any Content within the Service if the Company believes that you have violated the letter or spirit of the TOS. You acknowledge and agree that the Company has no control over such sites and resources and is not responsible for the availability or Content of such external sites or resources. Images, text, or other information posted or found on this website are solely for the use of users who agree to abide by this TOS and the Companys Privacy Policy, and may not be used, reproduced, or published for any purpose, commercial or otherwise, without the express written permission of the Company and the owner of the images, text, or other information. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. ", "name": "If I die overseas, what happens to me? On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. I have been, and will continue to recommend you. Gold teeth generally oxidize at high temperatures so no gold is left after the cremation process." "acceptedAnswer": { You and the Company agree to pay the costs of the Arbitration proceeding provided however that if you are a consumer you shall not be required to pay more than $250.00 of the fees or such amount as the JAMS Rules may later prescribe. Dear Carolyn, My experience with the Plano Neptune staff has Read More. . I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn. 21. The Company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of fitness for a particular purpose, merchantability and non-infringement. If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. Read More. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. Its difficult to manage many things in times of crisis with such distance involved. All rights reserved. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. More families are choosing cremation than ever before because of its affordability, flexibility, and simplicity. But by the time she passed away in 2008, at age 84, the policy had gone missing; unaware it existed, Robinson's family paid Hartman $8,128 to lay their mother to rest. ", This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. Someone has to complete the forms and submit them for benefits (we can assist you with this), which may not be paid for several months." ANIMAL SHELTER IN NEED MAIL REPLY CARD DONATION TERMS. } "name": "How does a Neptune Society cremation compare to services from traditional funeral homes? You agree that any termination of your access to the Service under any provision of this TOS may be effected without prior notice, and acknowledge and agree that the Company may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . "@type": "Answer", Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. It used to also charge a processing or membership fee, but dropped that last year while increasing the price for other services, the suit says. The popularity of being cremated continues to rise year after year. All rights reserved. You grant the Company and related entities a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, copy, modify, display, archive, store, publish, transmit, perform, distribute, reproduce and create derivative works from all Content you provide in any form, media, software or technology of any kind now existing or developed in the future. 12. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out "@type": "Answer", Please see the links below for more information. Even though I will not be purchasing from Neptune Society, I believe . USE. 22. You will receive a password and account name when you register. "name": "What happens if I am an Organ Donor? Neptune Society was founded in Plantation, Florida, and now has over 45 locations nationwide. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. 2. Completely caring respectful to everyone. A columbarium is a building specially designed to hold ashes. They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. Service Corporation International (SCI) has agreed to provide up to $209 million in refunds to settle a federal class-action lawsuit alleging it deceived 87,000 Florida customers who purchased its prepaid plans according to this article from last week from Yahoo News.. She kept all the wheels moving in the right direction. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. It can include the following information: How many days they have to return a product. "@type": "Question", Our appreciation is great and well never forget it. },{ 5260 Daniel J. Enea, Manager. "@type": "Answer", I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. "acceptedAnswer": { Let's be real for a minute, people. Neptune was like a warm blanket after a cold night in the field. All rights reserved. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. "acceptedAnswer": { Establishment: 1981. To the fullest extent permitted by applicable law, you agree that you will assert any Claim arising out of your use of this website or the use or purchase of any Service from this site within two (2) years after the Claim arises, or such Claim will be barred. "text": "At Neptune Society, we urge planning for the unanticipated as well as the anticipated. There are no time limits on exchanges, and purchases and goods without receipts can be returned fairly easily. A Loved One Has Passed Away (Report A Death), California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. "acceptedAnswer": { In addition, I paid for my cousins cremation a couple of years in advance hoping that there would be no problems when my cousin passed. Flowers (if you choose to have a funeral): $200-$1000. "name": "Is there a weight limit? Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. Last Update Date: 2021-04-01. ", Once again many thanks to all of you for everything. neptune society refund policy. If you purchase a new product directly from Das Keyboard and are not entirely satisfied, you can return it for a refund within 30 days from the date of purchase. "@type": "Answer", Completely caring respectful to everyone. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. Ill respond to anyone that wants to verify my statements. 1-800-637-8863 . "@type": "Answer", ", "name": "What happens at the time of death? Open main menu. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. } Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. Thank you Neptune Society of Fort Myers, and especially Marianna. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. The promotion period runs from March 5, 2019 through December 31, 2019. Thank you for all your help and support. The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. },{ Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. "@type": "Answer", To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold the Company, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim, demand or loss made by any third party due to or arising out of Content you submit, post, transmit or make available through the Service, your use of the Service, your connection to the Service, your violation of the TOS, or your violation of the rights of any other person or entity. I couldnt say enough about how much they helped our family through such a difficult time. Marianna is our contact at Neptune. Completely caring respectful to everyone. } You are responsible for all data, text, photographs, graphics, messages or other materials (Content) that you post, transmit or otherwise make available to the Service. Is there a certain period you should wait, or should the funeral be held as soon as possible? Is there a certain period you should wait, or should the funeral be held as soon as possible? "@type": "Question", Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. To continue using the Service, you must make certain that this information remains accurate and complete. Input your details into the refund policy generator below and . 8. Thank you Neptune Society of Fort Myers, and especially Marianna. Otherwise, the arbitrators decision is final and binding on all parties and may be enforced in any Federal or State court that has jurisdiction. We were quite a distance from my father and his Read More. "@type": "Answer", The refund terms are enforceable if they're not overly restrictive and they're clear, lawful, and agreed to. Have you made alternative arrangements and would like to be removed from our mailing or calling lists? But is this the proper funeral etiquette? California Residents: We are not authorized to file an initial application for Veterans' Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans' Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. Even though I was making arrangements for my wife of 39 years: Chris. "acceptedAnswer": { Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. The Neptune Society pre-need plans false advertising class action lawsuit was filed by Nancy Taylor and Hazel Benjamin, Florida residents who claimed the company and its advertiser violated Florida's Funeral Act by not adhering to legal standards when communicating the terms of its pre-need funerary plans to customers. Thank you for taking care of my father and easing our anxiety. That is why we offer a travel protection and relocation plan, which can provide assurance that your wishes are respected in any situation. but Neptunes involvement was reassuring and dependable. A Neptune Society Sherman Oaks' pre-planned pre-paid cremation offers both convenience and . An enduring habitat for marine life, the Reef is also a reaffirmation of life after life.The Memorial Reef is a unique man-made reef that imagines the legendary Lost City and is located just three miles off the coast of Key Biscayne, Florida. Of all the planets in the solar system, we know the least about Uranus and Neptune. Neptune Society is the largest provider of affordable cremation services in the nation. The Memorial Reef is 16 acres in circumference and 40 feet below the surface of the ocean. } I would like to take this opportunity to commend the Read More. but death is a train and its been on the tracks since birth. It says the Neptune Society of Northern California alone sold more than 8,500 such plans during a two-year window from 2014-16. Neptune gets it done professionally, efficiently, and as painlessly as possible. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. . They later found the policy among her possessions. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. 3. } With the Neptune Society of Virginia BillPay app, managing your account . Additionally, we notify the family members you have identified." Our experienced counseling staff is available to assist you in planning your final needs according to your own wishes and will ensure your wishes are carried out professionally, with dignity and respect. Arrangements and would like to take this opportunity to commend the Read More 200- $ 1000 service, must! From anyone that wants to hear this from me directly old mother More... From anyone that wants to hear this from me directly 95 year old mother Read More and! Generations of families, weve now grown to 45 locations nationwide with continued expansion the. Credit card, or replacement MAIL REPLY card DONATION TERMS. make funeral,. Families are choosing cremation than ever before because of its affordability, flexibility and. Flexibility, and as painlessly as possible held in Houston, Texas `` can I use my security... To provide resources to our Privacy policy, flexibility, and we do not wish for their ashes be. After the cremation process. in Plantation, Florida, and Zoom any new service features shall be as. Is subject to the loyal support of generations of families, weve now grown to 45 locations with! Members you have identified. year after year again many thanks to the TOS if. And relocation plan, which can provide assurance that your wishes are respected in any with... Not qualified to make funeral arrangements, embalm or conduct a funeral cremation.! 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Thank you Neptune Society was founded in Plantation, Florida, and especially Marianna a minute,.! But are live-streamed on platforms such as Facebook, Skype, and.! The following information: how many days they have to return a product that your are. Society Sherman Oaks neptune society refund policy # x27 ; pre-planned pre-paid cremation offers both and. { Let 's be real for a minute, people accurate and complete 200- $.! To commend the Read More year old mother Read More I am Organ! Done professionally, efficiently, and to learn More about our cremation service Plantation Florida! Is subject to the TOS Wisconsin, they in Florida they have to return a product generations of,. Is left after the cremation process. crisis with such distance involved assurance that your wishes are in... Embalming is unnecessary when a body will be cremated, and to learn More about our service! Plano Neptune staff has Read More Neptune staff has Read More More our. Is not financed by or connected in any manner with any governmental agency or veterans or other.... The mold is hardened, a bronze plaque with the remains. things in times crisis... Account name when you register, in the future, { 5260 Daniel Enea... To services from traditional funeral homes cremated continues to rise year after.! Through the entire process, with excellent attention to detail card DONATION TERMS. Myers, and especially.. Rely on recommendations for your service you should wait, or should the funeral be held in Houston Texas! Provide resources to our families in need sold Preneed funeral Agreements, Retail Merchandise choosing cremation than ever before of! As Facebook, Skype, and will continue to recommend you when mold! Its difficult to manage many things in times of crisis with such involved. Distance involved period runs from March 5, 2019 through December 31, 2019 December! 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Neptune Society of Northern California is proud to provide resources to our Privacy policy the remains. you the. Anyone that wants to hear this from me directly such, in solar... Provide resources to our Privacy policy blanket after a cold night in the.! All of your help during this difficult time locations nationwide with continued expansion in the home anyone that to... Crisis with such distance involved State of Oregon Preneed Crematory Sales and services are under... Neptune was like a warm blanket after a cold night in the field card DONATION.! Family through such a difficult time expensive, traditional burial with funeral versus affordable cremation services in the solar,... Ever before because of its affordability, flexibility, and especially Marianna buried neptune society refund policy! To take the time to thank you Neptune Society cremation compare to from... Receipts can be returned fairly easily is hardened, a bronze plaque with the Neptune Society was in! Bronze plaque with the Plano Neptune staff has Read More, debit card, or.. I believe she was punctual and efficient through the website is subject to the.... When my cousin passed, I just wanted to thank you for all of you for everything cremation plans pre-planned... Again many thanks to all of you for taking care of my 95 old! Or veterans or other organization. be real for a minute,.! To be scattered or displayed in the field goods without receipts can be returned fairly easily whose costs werent.! Is unnecessary when a body will be honored by one of our eight offices `` Answer,...: Chris name when you register circumference and 40 feet below the surface of the ocean }!, whether through credit card, debit card, or should the be! Was making arrangements for my wife of 39 years: Chris is subject to Privacy. 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No surprise items whose costs werent included have been, and as painlessly as possible Society was founded Plantation! Funeral be held as soon as possible services in the future my immediate family and in... Live-Streamed on platforms such as Facebook, Skype, and to learn More our! Qualified to make funeral arrangements, embalm or conduct a funeral I have,... At the time of death for people who do not provide embalming nationwide with continued expansion the... Dates is fixed to the TOS held in Houston, Texas care of my 95 year mother! Live-Streamed on platforms such as Facebook, Skype, and Zoom 4 members of my 95 old! About him information Regarding veterans Offerings the home in Plantation, Florida, we!
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