hb``he``f```d@@, Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. She was deputy secretary for policy, research and legislation at the California Labor and Workforce Development Agency since 2017, where she served as assistant secretary for policy, research and legislation from 2015 to 2017. The 2020-21 budget subsequently provided five positions and $894,000 to support the unit, now referred to as OIO, for another three yearsmeaning through the end of the current year. OPES follows the highest technical and professional standards in the industry to ensure that licensing examinations are valid, job-related, and legally defensible. The Administrative Unit provides in-house counsel to the department's administrative divisions and Division of Investigation and represents DCA before the State Personnel Board and the Department of Personnel Administration. It also manages DCA's many facilities, vehicle fleet, emergency response, and its mailroom, copying, and imaging services. System for Award Management (SAM) Entities; California Department of Consumer Affairs Website: California Department of Consumer Affairs ; Email: dca@dca.ca.gov Phone Number: 916-445-1254. DCA reports that it allocates the costs of many of its servicessuch as training, legal, fiscal, human resources, and publicationsproportionally among its boards and bureaus based on the number of authorized positions at each entity through what is known as pro rata. We also help U.S. citizens connect with the world . Responsible for managing agency policies, workflows, processes, and records related to long term and intermittent leave of absence, Family Medical Leave Act (FMLA), Workers' Compensation California Department of Consumer Affairs, Learn how and when to remove this template message, Business, Consumer Services and Housing Agency, California Business, Consumer Services, and Housing Agency, California Board of Chiropractic Examiners, California Board for Professional Engineers, Land Surveyors, and Geologists, California Board of Barbering and Cosmetology, California Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation, California Board of Guide Dogs for the Blind, California Board of Vocational Nursing and Psychiatric Technicians, California Bureau of Naturopathic Medicine, California Bureau for Private Postsecondary Education, California Bureau of Real Estate Appraisers, California Bureau of Security and Investigative Services, California Contractors State License Board, California Landscape Architects Technical Committee, "Bureau of Security and Investigative Services", Title 16 Professional and Vocational Regulations, Governor's Office of Planning and Research, Bureau for Private Postsecondary Education, Office of Environmental Health Hazard Assessment, Office of Statewide Health Planning and Development, San Francisco Bay Conservation and Development Commission, https://en.wikipedia.org/w/index.php?title=California_Department_of_Consumer_Affairs&oldid=1132244261, Articles with a promotional tone from May 2020, Creative Commons Attribution-ShareAlike License 3.0, Governor's Office of Business and Economic Development, This page was last edited on 7 January 2023, at 23:37. Application Services maintains the Consumer Affairs System and the Applicant Tracking System databases that form the core of DCA's business processes. Read more about FOIA. Additional professions and vocations were brought under State authority in the next 30 years. of California. General Information: 800-952-5210. Infrastructure Services maintains the desktop and network services, and phone services. Prior to her appointment, Janssen managed BAR's Administration Branch. A thriving and equitable California where people have access to safe and affordable housing, consumers are protected, and civil rights are safeguarded. Sonia Rangel is an Senior External Affairs Manager for the Business, Consumer Services and Housing Agency. Mr. Heimerich serves as the advisor to the Secretary on external affairs, communications and media issues pertaining to the Agencys departments, boards, bureaus and commissions. The Department regulates a variety of financial services, products and professionals. Prior to joining BCSH, she worked for the California Department of Tax and Fee Administration (CDTFA) formerly the Board of Equalization. DCA Allocates Cost of Certain Services Through Pro Rata. Brake Station a registered ARD that is licensed to test, inspect, adjust, and repair all brakes and brake systems on vehicles. CalHFA supports the needs of renters and homebuyers by providing financing and programs so more low and moderate-income Californians have a place to call home. The OSFM provides for fire prevention by enforcing fire-related laws in state-owned or operated buildings, investigating arson fires in California, licensing those who inspect and service fire protection systems, approving fireworks as safe and sane for use in California, regulating the use of chemical flame retardants, evaluating building 2. It provides for the delivery of digital government services through the oversight of statewide IT strategic planning, project delivery, procurement, policy and standards, and enterprise . %PDF-1.7 % Bureaus, programs, divisions, and offices are under the full control of DCA. CSLB was established in 1929 and today licenses about 290,000 contractors in 44 different classifications. The Affordable Housing Sustainable Communities (AHSC) Program funds land-use, housing, transportation, and land preservation projects to support infill and compact development that reduce greenhouse gas ("GHG") emissions. Consumer Resources. Laurance completed a fellowship with the Shriver Centers Racial Justice Institute in 2020. BreEZe enables consumers to verify a professional license and file a consumer complaint. In this post, we assess and make recommendations on the Governors budget proposal to permanently fund the operations of the Organizational Improvement Office (OIO) in the Department of Consumer Affairs (DCA). Stephanie T. Nguyen, Chief Technology Officer, Competition and Consumer Protection Guidance Documents, Bureau of Consumer Protection Organization Chart, Careers in the Bureau of Consumer Protection, HSR threshold adjustments and reportability for 2023, A Century of Technological Evolution at the Federal Trade Commission, FTC and CFPB Seek Public Comment on How Background Screening May Shut Renters out of Housing, Celebrating NCPW 2023 In Your Neighborhood: Outreach & Program Ideas - March 1. Business Services ensures that DCA entities promote sound business decisions and practices in contracting and purchasing goods and services. The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. The 103 NP application implements the provisions of AB 890 (Wood, Chapter 265, Statutes of 2020) which created two new categories of NP that can function within a defined scope of practice without standardized procedures. The fee covers the reasonable regulatory costs of the Department of Justice for operating and maintaining CURES, a critical element in the states effort to address the growing danger of opioid addiction stemming from prescription drug abuse. Look up a company or individual who has a license issued by the Department of Consumer Affairs. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! In addition, these entities license certain businesses, such as auto repair facilities. OIO indicates that the proposed increase in positions would allow the office to return to its previous approach and take on additional special projects. He has also worked as a Legislative Aide for the Law Offices of Tim Yaryan, as well as a Legislative and External Affairs intern in the Office of Governor Edmund G. Brown, Jr. Myles graduated with honors from the University of California, Davis with a Bachelor of Arts in Political Science. Christine Lally Chief Deputy Director . DFPI Executive Office Clothilde V. Hewlett Commissioner Christopher S. Shultz Chief Deputy Commissioner Vacant Senior Deputy Commissioner Division of Corporations and Financial Institutions Subscribe to DCA Regulations mailing list to get updates to your email inbox or mailbox. Client Services provides public sales (licensee information), customer liaison, and production support. The Consumer information Center is DCA's information resource center for consumers and licensees. A few members of the incredible Department of Consumer Affairs team3500 staff members strongworking in consumer protection through the licensing of 3.4 mil professionals across 280 license types, from accountants to pharmacists to speech pathologists. These units provide legal services to the Department's Executive staff and to all DCA entities. endstream endobj startxref DCA provides the public with live telephone assistance in more than 170 languages for consumer-related questions and concerns. The Equal Employment Opportunity Office promotes equal employment opportunity at DCA. PDE staff also write, edit, design, and distribute DCA's award-winning quarterly consumer magazine, Consumer Connection. Online application and index of positions available for Board & Commission appointments. OIO has operated under its current authorized funding and position levels since 2020-21. Learn more about your rights as a consumer and how to spot and avoid scams. This page contains a printable organizational chart for the Bureau of Consumer Protection. Most recently she served in the Office of Los Angeles City Council District 10, where she was Senior Deputy for Homelessness and Housing. In 2015, DCA established OIOs predecessor, the Organizational Change Management unit, in response to findings from the California State Auditor that future IT projects should include a process for planning and implementing effective organizational change management. In addition, it has identified anecdotal examples of improving efficiency. Senior policy analyst and resource to elected legislators on pending and potential policy issues. Prior to his appointment, Thomas managed BAR's Enforcement Operations Branch. Find the resources you need to understand how consumer protection law impacts your business. The Department is comprised of more than 4,200 employees who are responsible for the oversight and administration of programs serving California's most vulnerable residents. Instead, the costs of OIOs operations are supported by the pro rata. Barstow SNF Administrator. OPES services include occupational analysis, item writing, examination development, standard setting, program evaluation, and statistical analysis of examination performance. California Department of Consumer Affairs is a company that operates in the Government industry. Jill Lukins is the Deputy General Counsel for the Business, Consumer Services and Housing Agency. The 2017-18 budget provided ten positions and $1.3million for three years for the Organizational Change Management unit to support the boards and bureaus through business process reviews, as well as the department as a whole with planned special projects. About the Department. Please check the DCA waiver webpage or the specific licensing boards website for any future updates. STAR Station** a licensed Smog Check test-and-repair station or test-only station that meets established performance standards for the inspection of directed vehicles in the Smog Check Program. ORGANIZATION CHART. See Full Org Chart. Ask a Bureau employee to be involved in a forum, publication, discussion, or other event; or to inquire about any Bureau events. Melinda Grant was appointed Undersecretary at the California Business, Consumer Services and Housing Agency in January 2019. The Civil Rights Department (CRD) is the state agency charged with enforcing Californias civil rights. Myles held a variety of legislative and regulatory management positions focused on state and federal policy. It consists of Business Services, Human Resources, and Fiscal Operations. There are three Smog Check station license types. Legislative Analyst's Office | The California Legislature's Nonpartisan Fiscal and Policy Advisor 925 L Street, Suite 1000 Sacramento, CA 95814 | (916) 445-4656 | information [at] lao.ca.gov . BCSH Secretary Lourdes Castro Ramrez addresses Sacramento County Point in Time Count volunteers working to take a count and better understand the needs of our unhoused neighbors. CIC phone agents answer calls from consumers to DCA's toll-free number. DCA licenses or certifies practitioners in more than 255 professions. Kergan has held several roles at the California Department of Housing and Community Developments Division of Housing Policy Development since 2017, including Housing Policy Specialist, Housing Policy Manager and Data and Research Unit Chief . Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. Accordingly, the Legislature will want to apply a higher bar to spending from these funds. Careers in the Bureau of Consumer Protection. rJxjA?gy~Z ExPgR1< S1;u `N{ -1@R5zy`Y>Pj i4` *YFU\@U$M:] F*N2bIC@UP The California Department of Consumer Affairs (DCA) is a department within the California Business, Consumer Services, and Housing Agency. DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director GOVERNOR GAVIN NEWSOM LIEUTENANT GOVERNOR . Prior to joining BCSH, she was the Deputy Director of Civic Engagement and Strategic Partnerships in the Office of Governor Gavin Newsom. At all relevant times, Nova Tech Ltd. a/k/a NovaTech, Ltd. is and was a business Together, these entities license more than 3.4million people in more than 280 professional categories, such as doctors, acupuncturists, and cosmetologists. Biography of Lourdes M. Castro Ramrez, Secretary for BCSH. California Department of Consumer Affairs. BreEZe only accepts credit card payments for American Express, Discover, MasterCard, and Visa. Jill previously served as Assistant Chief Counsel for the California State Teachers Retirement System (CalSTRS), supervising a team of attorneys and providing legal counsel to CalSTRS as the Director of the Legal Services Division. The Division monitors and analyzes legislative bills on consumer issues, reviews proposed regulation packages, and provides substantive policy consultation and review on myriad issues throughout DCA and its entities. Office of Financial Technology Innovation, VacantDeputy CommissionerConsumer Services, Marchael KellyDeputy CommissionerSupervision and Registration of New Covered Persons, J. Elizabeth SmithDeputy CommissionerCommunications, Mary Ann SmithDeputy CommissionerEnforcement, Melinda LeeDeputy CommissionerDebt Collector Licensing, Mona ElsheikhDeputy CommissionerFinancial Services, Robert VenchiaruttiDeputy CommissionerMoney Transmitters, Sheila OliverDeputy CommissionerMortgage Lending Office, One Sansome Street, Suite 600San Francisco, CA 94104-4428, 300 S. Spring Street, Suite 15513Los Angeles, CA 90013-1259(213) 897-2085(866) 275-2677, 320 West 4th Street, Suite 750Los Angeles, CA 90013-2344(213) 576-7500(866) 275-2677, 1455 Frazee Road, Suite 315 However, OIOs workload measures, such as process maps and discovery workshops and recommendations, have generally stayed the same or increased since 2018-19. Division staff attend all board and bureau meetings to identify, analyze, and monitor policy issues, as well as other matters of interest. Vacant. The Department of Housing and Community Development promotes safe, affordable housing by administering programs that provide grants and loans for affordable housing development. The proposed level of resources represents an increase of $294,000 and two positions from the authorized current-year levels. Deborah Hoffman. Pictured L to R: (DCA Deputy Director of Communications Monica Vargas, BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, DCA Deputy Director Christine Lally, DCA William Thomas & DCA Office of Information Services Deputy Director Jason Piccione). As such, it is unclear if the additional resources would lead to increased outcomes. Division staff also advise the director on public policy affecting consumers, as well as on any proposed regulations that impact the health, safety, and welfare of Californians. Reduce Funding and Positions to Match Current Levels on a Limited-Term Basis. On October 17, 2022, Governor Gavin Newsom announced the State of Emergency, and associated Executive Orders N-39-20 and N-75-20, will end on February 28, 2023. For the complete list, see the Departments Licensees page. Welcome to the California Department of Consumer Affairs. $l invitations2cfpb@consumerfinance.gov. Alfaro has served as a medical assistant for Planned Parenthood Mar Monte and as an assistant researcher for a COVID-19 vaccine uptake study of Latinx and African American Kaiser Permanente members. Veterans Board Executive Officer. DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director VICTIM COMPENSATION BOARD Lynda Gledhill Executive Officer TEACHERS' RETIREMENT SYSTEM Jack Ehnes DCA licensed professionals are being targeted by a new scam. She previously served as the Director of Policy and Senior Policy Advisor for San Antonio Mayor Ron Nirenberg from 2017-2020, where she worked on policy initiatives and community engagement efforts focused on affordable housing, homelessness, comprehensive planning and equitable development. Read the Governors press release for more detailed information about the end of the COVID-19 State of Emergency. Tiffany Garcia is the Deputy Secretary of Fiscal Policy and Administration. Victoria L. Gonzalez-Gerlach was appointed by Governor Newsom as Deputy Secretary of External Affairs in May 2022. She worked in multiple departments in various capacities, including her last assignment with the Settlement Section of the Legal Department, where she provided assistance to legal staff in evaluating settlement proposals. This is especially notable as the additional costs would be borne by the boards and bureaus, several of which have funds that are structurally imbalanced. Deputy Commissioner New look coming to the California Department of Consumer Affairs in 2023 Protect your vehicle from catalytic converter theft Submit your CAP income documentation or check the status of your application online Check for safety recalls on your vehicle Schedule your biometric enrollment appointment online today! It consists of Applications Services, Enterprise Technology Services, Infrastructure Services, Client Services, Enterprise Project Services, and the Information Security Office. The highest priority of the Bureau of Consular Affairs is to protect the lives and serve the interests of U.S. citizens abroad. Mr. Heimerich earned his bachelors degree in English at the University of Illinois, Urbana-Champaign, and his masters degree in Journalism at the Ohio State University. Online application and index of positions available for Board & Commission appointments. Sign up for email updates from DCA Boards and Bureaus. The .gov means its official. Boards, committees, and commissions operate independently but rely on DCA for administrative support. California Attorney General: (800) 952-5225. Publications are free to the public and are made available on the department's website. In support of this mission, BAR provides a wide range of services: 1 Pursuant to AB 471 (Low, Chapter 372, Statutes of 2021), vehicle safety systems licenses will replace lamp and brake licenses, effective January 1, 2024. Annie Carney was appointed Senior Advisor at the Business, Consumer Services, and Housing Agency by Governor Gavin Newsom in October 2022. Click here for more resources. Human Resources provides human resources support for DCA employees. New Nurse Practitioner Application is Now Available, The California Board of Registered Nursing (Board) is proud to announce the new 103 Nurse Practitioner (NP) application is now available to NPs in its online system, BreEZe. The DCA provides the public with information on safe consumer practices, in an effort to protect the public from unscrupulous or unqualified people who promote deceptive products or services. Tiffany graduated with a bachelors degree in Sociology from California State University, Sacramento. We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices. The Legal Office serves as in-house counsel for the director as well as the boards, bureaus, programs, and other entities of DCA. The three boards created that year were later consolidated into what is now the Medical Board of California. Bureau of Consumer Protection. Unclear if OIO Efforts Have Led to Measurable Benefits and Savings. Previously, Egawa was chief counsel at the California Department of Tax and Fee Administration from 2017 to 2019. History of CDSS The Department also protects professionals from unfair competition by unlicensed practitioners. Para ms informacin, haga clic aqu: https://thedcapage.blog/2023/01/20/cslb-urje-a-los-propietarios-de-viviendas-a-contratar-contratistas-con-licencia-despues-de-los-danos-causados-por-la-tormenta/, New look coming to the California Department of Consumer Affairs (DCA). Smog Check Station a registered ARD that is licensed to inspect and/or diagnose and repair vehicles in the Smog Check Program. Fees paid by these licensees fund DCA operations almost exclusively. P&6:\3i,TN(3TT *+E endstream endobj 26 0 obj <>/Metadata 4 0 R/Outlines 8 0 R/Pages 23 0 R/StructTreeRoot 14 0 R/Type/Catalog/ViewerPreferences 162 0 R>> endobj 27 0 obj <>/MediaBox[0 0 3600 2340]/Parent 23 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 28 0 obj <>stream She has also worked at Shelter Partnership, a nonprofit focused on public policy and advocacy related to homelessness and affordable housing, and for the World Banks Poverty Alleviation, Health Services and Social Development sectors. California Department of Consumer Affairs. Annie earned a Master of Public Administration degree from the University of San Francisco and a Bachelor of Arts degree from Cal Poly San Luis Obispo. The Office of Public Affairs creates and executes strategic media and communications plans for DCA, proactively provides news media with information of interest to consumers, and responds to media inquiries. She was a legislative aide in the Office of California State Senator Kevin Murray from 2003 to 2006 and was a legislative analyst at the American Federation of State, County and Municipal Employees from 2001 to 2003. TTY: 1-800-326-2297. %%EOF Dhakshike has more than 15 years of experience in addressing homelessness in the public, private and nonprofit sectors. She earned a Master of Arts degree in public administration from the University of San Francisco. The California Interagency Council on Homelessness oversees the implementation of Housing First guidelines and regulations, and identify resources, benefits, and services to prevent and end homelessness in California. Within the DOI is the Special Operations Unit which is responsible for workplace security and employee safety at DCA. Jill earned a Juris Doctor degree from the University of the Pacific, McGeorge School of Law, in 2009, graduating with magna cum laude honors. Joseph D. Chin (Reigstration# 316946) is an attorney registered with State Bar of California. DCA provides a variety of centralized administrative and other services to its boards and bureaus. As chief of BAR, he oversees all operational matters, including licensing and enforcement activities and the administration of the Smog Check Program. Through its Call Center and Correspondence Unit, CIC provides consumers and licensees with user-friendly information and identifies for them the government agency or community organization that can best address their needs. Accordingly, boards and bureaus pay their pro rata share for services with resources from these funds. The Consumer Affairs Act was passed in 1970, giving the department its current name. Learn how to select a licensed, qualified contractor; check the status of a contractor license; negotiate a clear contract; prevent disputes and mechanics liens; and resolve contractor disputes. OPA alerts media to unlicensed activity sweeps. Chief, Office of Internal Affairs. Lila Mirrashidi is the Deputy Secretary of Business and Consumer Relations, where she works closely with BCSH departments that oversee the alcoholic beverage industry, the cannabis industry, horse racing and the licensing of more than 250 types of professionals. Alfaro earned two bachelors degrees in Biopsychology and Chicano/a Studies from the University of California, Santa Barbara. Require OIO to Report on Measurable Benefits and Savings. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. She was selected as a Blum Service-Learning Fellow and worked for Movida Maya, a nonprofit in Tulum, Quintana Roo, Mexico, where she developed a logic model for the organization and led health and environmental sustainability workshops for indigenous youth. DCA oversees 36 entities, including various boards and bureaus. M#}GZm!ev^X52H10d0\`\@lxLhe[ This will give the Legislature insight into whether OIOs benefits outweigh its costs to the boards and bureaus, which could inform future funding decisions when the limited-term resources recommended above expire. The address is 1625 N Market Blvd, Sacramento, CA 95834-1924. Special Advisor. About the Bureau of Consumer Protection. 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