Their diamonds are sourced from different suppliers that belong to the RJC group. It is mandatory to procure user consent prior to running these cookies on your website. They will tell lies, not return phone calls and not measure your finger properly for the sizing. Please do NOT purchase a wedding ring or any JEWELRY from this company. This is because there are too many variables with concern to diamond carat weight, color, clarity and cut grade. Etsys 100% renewable electricity commitment includes the electricity used by the data centers that host Etsy.com, the Sell on Etsy app, and the Etsy app, as well as the electricity that powers Etsys global offices and employees working remotely from home in the US. She wouldnt even specify early, mid, late. He is a truly metal expert and he will share some information you are looking for. 5 out of 5 stars (477) $ 675.00. See more Jewelry from Jared here. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Kay Jewelers began in 1916 when two brothers, Sol and Edmund Kaufmann started their humble jewelry business in the corner of their fathers furniture store. I had it sent in for repairs in November 2010, received it back, and barely two weeks later, one of my center stones fell out. Leo Diamond 66 Total Facets (8 More Than The Standard Tolkowsky Cut). The stamp has nothing to do with the outer gold layer. Porcelain & China (5488) Silver & Vertu (5147) Jewelry. Click the Button To See The Table of Contents. Read our Cookie Policy. Platinum or Gold Plated Sterling Silver Round 3-Stone Ring made with Infinite Elements Zirconia. This cookie is set by GDPR Cookie Consent plugin. The testing liquid will change colors if you have lead in your jewelry. To me, this was unacceptable, as the costs of something comparable to what I have currently (or should I say OWN currently) have gone up considerably and what I paid for the rings will not fully fund a replacement. These cookies will be stored in your browser only with your consent. And being a part of the Signet Jewelers Limited brand, the quality of the diamonds is good and to be trusted. ConsumerAffairs is not a government agency. Some Leo diamonds have better cut quality than others. The cookie is used to store the user consent for the cookies in the category "Analytics". China is bullish on a number of fronts. We cannot discount the fact that there numerous low-quality products made in China, but they are not all bad. She stated that since the rings had to go through customs multiple times, they package up as many pieces of jewelry as they can and then send it back, they will not return single items. Please contact me for diamond help, engagement ring advice, or loose diamond recommendations. Fun delivery. She is a jewelry designer at SOQ Jewelry and other design companies. Its like they have the worst inventory available for customers to choose from. They use them, abuse them and then let them go!!!! Want to know more? But opting out of some of these cookies may affect your browsing experience. Kay uses conflict-free diamonds, specifically the I1 clarity diamonds. Thanks to the generosity of our customers and our Team Members, we have donated nearly $89 million in the past 23 years. The lead and copper test paper will turn into different colors. 5 Ways To Personalize Your Anniversary Gift. Previously Owned Men's Wedding Band 1/10 ct tw Round-cut Diamonds 10K Yellow Gold. More Customers Say Kay Jewelers Swapped Out Their Diamonds For Fake Or Worse Ones, Brides Claim Kay Jewelers Lost Or Ruined Their Engagement Rings, Investor Tipsheet Warns Kay Jewelers Parent That More Trouble Could Be Coming, Lawsuit Claims $12,500 Pink Sapphire Bought In 1999 Turned Out To Be A Fake Worth Only $30, 5 Things We Learned About Sexual Harassment & Discrimination Claims Against Kay Jewelers, Jared, Worst Company In America Nominees And Their NCAAEquivalents, Family Heirloom Wedding Bands Enter Kay Jeweler, Are Never Seen Again. Double check your spelling, try broadening your search words to more general terms or limit your search to one or two words. Be Blessed and Take my advice Please. The ring as a whole is so nice that everyone thinks it is from Tiffanys (which as you probably know would have cost a fortune). It is not ethical to sell a rangeof carat weight and keep the price exorbitantly high. Related searches. China-made products are also designed following very stringent grading processes for the best quality products. Then when I said I thought it was 30 days from when I picked it up, they said ok. Then I was told the district manager said no and that was that. $659.40 (40% off) Always pay attention to the 4Cs when buying diamonds color, clarity, cut, and carats, and dont discount diamonds coz they are made in China China offers some of the best quality diamonds. In 2007, he purchased as a Christmas present the matching anniversary band (he was going to hold off for our anniversary, but the band had been discontinued), this one with a warranty purchased for it as well. St. Jude was founded by the late entertainer Danny Thomas, who believed that "no child should die in the dawn of life." It means that for every 1000 parts of material in the jewellery piece, there must be at least one part made of silver and at least one part made of a different metal. I asked my sister who had sent her jewelry for maintenance and fixing and she said she never signed the release and I knew that because no one should and wouldnt sign that. They sell a lot of different types of jewelry. Everything was fine with the rings, the only thing I had to have them sent in for was having them rhodium plated and soldered together, not counting having them all sized. Necessary cookies are absolutely essential for the website to function properly. As you can tell from the information shared above, China offers good quality jewelry, and the gold and silver from China is not only real but also authentic. Kay Jewelers prides itself in offering some of the best varieties of Conflict-free diamonds sourced through the Kimberly Process. Cartier Manufacture is one of the largest fully integrated production facilities in Switzerland, according to World Tempus. Are Real Diamonds Set In 925 Silver? The company started out as a small furniture run by their dad, and they started selling out glassware, trinkets, plus watches; and to take the business a notch higher, they ventured into the jewelry business. The gold wont last as long as you think. Later I was told it was a custom order and not returnable for that reason. I explained everything I had been through, everything I had been told. When I didnt hear anything back, I called the Kay store in the beginning of January and was told the ring was shipped to the vendor, which is overseas in China. Original Price from 146.67 Youll see ad results based on factors like relevancy, and the amount sellers pay per click. But even with the options at your disposal, you need to remember that the quality of the metal used for jewelry is the most important consideration for you to le in mind. Start by using customer service ninja methods to contact the executive offices. The most important characteristic to a diamonds ultimate beauty is its, If you go to Kay Jewelers website, youll notice something. Their move online has also played a big role in the success of the brand, and the best part is that this brand offers some of the best low-cost pieces of diamond jewelry, including a large variety of rings. Lifetime diamond and color gemstone guarantee (as long as 6 month inspections have been performed and documented by a store representative). This situation became the most unprofessional experience of our lives! The popularity of silver was higher than the popularity of gold. I was finally able to get a manager involved (mind you it was finally end of August before I got this resolved) and get her to reinstate my supposedly voided warranty and have the ring sent out for service, where they had found one more stone that was also damaged and needed replacing. }, KAY Jewelers Credit CardLearn More/Apply NowPay Bill/Manage AccountRegister Card } .main-header .primary-navigation ul li.nav-link.active .desktop-nav-link a { This customer service is it's terrible to say the least. See reviews below to learn more or submit your own review. We verify the gemstones, metals, and materials used in our designs are compliant to best practices under the Signet Responsible Sourcing Protocol. Be the first one to find this review helpful. The Republic of China is where 925 is made. Those partners may have their own information theyve collected about you. Kay Jewelers is a highly reputable brand of jewelry, and they command such a huge presence in the whole jewelry retail world. (Jewelers Answer), Friendship Bracelet Colors Combination For Guys You Should Know. We were never notified about the incident. This is significant because Leo Diamonds are only sold at select stores and are accompanied bya GemEx Light Performance Report. Chat support people have zero idea what they are doing. They give the customers time to look around without any pressure which made me purchase a beautiful men's diamond ring ! .owl-carousel .owl-controls .owl-pagination .owl-page span { Get buying tips about Jewelry Stores delivered to your inbox. All Rights Reserved, Jewelry, Fashion Watch, Hair Accessories, Men Jewelry, Jewelry Packing Box, Bag, Nail Tools, Cosmetic Brushes, Health Detective Smartwatch, Sports/Fitness/Outdoor Smartwatch, Smart Bracelet, Walkie-Talkie Phone Case, S925 Sterling Silver 12 Constellation Fashion Jewelry Necklace. a { 3% of the $3.2 trillion in foreign exchange holdings is held by the Chinese, according to the records. Original Price 1,084.59 Visit our parent organization, Consumer Reports, for the latest on scams, recalls, and other consumer issues. Free Gift. Check your browser settings or contact your network Please DO NOT SHOP AT KAY'S. And are the diamonds conflict-free? (Detailed Answer), Where Are Gucci Products Made? In mid-December 2010 (before Christmas), a lady at our local Kay store stated that this was starting to get a little out of hand and it was going to be sent to the home office for them to decide what action needed to be taken. Please read reviews from customers as myself or I promise you that you will regret going to Kays. Longyuan (Guangzhou) Industrial Development Co., Ltd. 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You can understand the pure gold and the alloys of gold by looking at this chart. The Vice President, Bethany Spain will make up false information not to give a refund. How can you tell if a gold chain is real at home? Kay Jewelers has stores all across the US. } When I checked in 3 days later they told me they were now escalating it and it would be another 7 days from that date until someone reached out. Avoid jewelry made of overly shiny and super bright finishes. It was a terrible idea because she ultimately sent the jewelry off to the vendor in China for repair, and now Kay representatives are ducking her questions. It was an open trade secret for Chinas low-cost jewelry-makers to know that the metal is strong and malleable at low temperatures. Friends told me not to shop at Kay, overpriced and jewelry is poor quality. The diamond grade report is from AGS, a highly reputed and consistent gem lab report based in the USA. (10% off), Sale Price 117.33 Although Kay Jewelers is a name brand and offers familiarity with convenient mall and online shopping, you are much better off purchasing from retailers that take pride in their diamond inventory quality and offer better value for money. I was told that theyd probably be back first week of March. So frustrating, the customer service rep said theyd escalate it and someone might reach out in a week, after they spoke to me like I was dumb because I didnt know my order was custom might I add. Please shop somewhere else there just isnt any other way to say it. I was told that I would more than likely not get a better fitting stone than the one they had replaced it with. I had misplaced my paperwork in a move and I was unable to produce what I needed to prove that I had inspections done on my wedding set, so they refused to foot the bill for the repairs. Kay Jewelers boasts a wide variety of jewelry options, and they now boast an expanding presence thanks to their high-quality jewelry options and the fact that they use conflict-free diamonds. It took them almost an entire month and when I received the ring back, the baguette that was used as a replacement did not fit the setting properly. These cookies will be stored in your browser only with your consent. I absolutely only shopped at the Kay's in Clarksville Indiana because of Chris the store manager was great to work with. You can tell that you have poor quality jewelry if it turns your skin green. Contact Now Inquiry Basket 1 / 6 There are pink and red colors on your jewelry. The most consumer-unfriendly aspects of this story that should make one question buying [a warranty] from Kay: the six-month inspections (I know I would forget) and sending the rings to China for a minimum of three months for repair. The company personalizes jewelry for customers, including adding monograms or engraving special messages into jewelry pieces to make them one of a kind or tailored for a specific person. While many of the items on Etsy are handmade, you'll also find craft supplies, digital items, and more. No one will email me back and the support chat are reading my messages (2 checks means read) & not saying ANYTHING! Well since I put it in my aunt's name UPS couldn't give me the package. Order: 200 Pieces Contact Now. I dropped off my ring to get resized and was told that it would be ready in 2 weeks, couple days before the 2 weeks I got a call that my ring got lost in the mail. Prime Try Before You Buy. The earrings physically broke on second wear, in February. But where exactly do Kay Jewelers get their diamonds from? Afashionblog.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Always use a trustworthy dealer when buying precious metals. I told this girl that I had had enough. The digital currency will be used in China. In 1999, inspired by the courage of the kids of St. Jude, KAY embarked on our partnership in caring. The welcoming of a bride into a family is represented by this. I returned the earrings to the store on 2/26. The show included the 2023 JWA Dubai . If you can smell a faint copper smell or a brassy smell, its possible that its not real silver. Kay Jewelry is owned by a company known as Signet Jewelers Limited (a conglomerate that owns several other diamond jewelry brands), which is the second-largest jewelry store chain that is mall-based, making it only second to Zales. 4.5 out of 5 stars 4,667. Kay Jewelers is now a division of the subsidiary company Sterling Jewelers and operates as the number one mall-store brand for jewelry in the United States. Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. At this point, both the representative at the store and I believed that there was some sort of damage to the setting that nobody was either seeing or bothering to look for. border: 1px solid #515666; There was so much back and forth with the manufacture with sizing and when the ring was returned, it was dented and scraped horribly. Learn more. The company has grown immensely since its founding, and there are, 1,247 Kay Jewelry stores out there, according to website of Kay's parent company, Signet Jewelers, at the time of this writing. More than 6 million pieces of jewelry for children and teenagers have been recalled by the U.S. Consumer Product Safety Commission due to dangerous levels of lead. I will be sure to share this with everyone I know. I will NEVER shop at Kay again. Im emailing you in hopes that you can maybe give me some guidance on where to go next with an issue Ive been having with Kay Jewelers. These cookies track visitors across websites and collect information to provide customized ads. Rich and poor wore jewelry from ancient China. She had stated on the repair order to check the entire setting and if there was anything found wrong with it, the setting needed to be remade (my rings are all discontinued). Shoppers used to go to Target or Walmart to buy cheap Chinese goods. We went to Kay's off hwy 20 on January 2 and dropped it off to have it appraised and sized. I got an email on December 29th saying I would get my refund in 7 days. The primary reason for this is that the jewelry in question isnt actually made of real gold, but only sterling silver-coated. Kay Jewelers The Leo Diamond Graded By GSI (Whats That?). Customer care will lie about resolving the issue. The .718ct I SI1 is a super ideal A Cut Above diamond that has magnified images, light performance and hearts image to prove exactly what it is and what you are buying. The Chinese government has invested a lot despite occasional slow downs. I purchased a ring online on November 13th and had it shipped to my local Kay's store. I contacted my bank for a dispute and Kay finally refunded me my money. 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Family Heirloom Wedding Bands Enter Kay Jeweler, Are Never Seen Again Lease Purchase ProgramLearn MoreApply Now Stephanie is a jewelry lover when she was a teenager. The diamond came out four days later! 20,383 were here. Set where you live, what language you speak, and the currency you use. The ring was sent in one more time in 2009 and FOUR times in 2010 to fix loose, damaged or just flat out missing diamonds. (Expert Answer in 2023), Are Multiple Ear Piercings Unprofessional in 2023? She fears that the rings have been lost. In 2006, my husband and I bought my wedding and engagement bands at Kay Jewelers, along with the extended warranties on both pieces. The package was never opened by anyone and came back only a couple days after being shipped. She fears that the rings have. Turning off personalized advertising opts you out of these sales. Learn more in our Privacy Policy., Help Center, and Cookies & Similar Technologies Policy. So, if you are not sure about the authenticity of the diamonds, Kay Jewelers sell diamond jewelry made of real diamonds. Online Coupon. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. We bought a bracelet and an Opal ring for my daughter as well. Specialization, advanced technologies, access to labor, and heavy investment in machinery result in fast production processes, which is a huge win to retailers around the world. My experience working with Liz in buying a diamond ring was amazing. border-bottom: 4px solid #515666 !important; Well I found nearly the exact same ring at Whiteflash too! As of October 2017, Consumerist is no longer producing new content, but feel free to browse through our archives. I went to pick up and the associate could not find my ring- what a mess? It will be used as a digital currency instead of a basket. It is one of America's biggest jewelry store chains with retail stores located in large shopping malls, and it also offers customers online shopping for a range of jewelry products. Sign up to receive our free weekly newsletter. Yes, jewelry from China is real. Kay offers customers credit options to help them finance their purchases. .main-header .primary-navigation ul li.nav-link.hover, .owl-carousel .owl-controls .owl-pagination .owl-page.active span { In Search For An Ideal Emerald Cut Diamond $35K Budget. We were told the possibility of recovery was highly unlikely. We were told they hadn't contacted us because my boyfriend's phone number was listed under another name; and they seemed generally disorganized and unprofessional. Rub the jewelry with a cloth to make sure its authentic. A few days later, I called back, spoke with someone who was willing to try to help me. What most people fail to recognize or may not know is the interesting fact that most of the leading US jewelry retailers actually manufacture their fashion jewelry in China. As a result of easy scaling, the cost of production is low, which translates to lower prices for the products. These standards are all part of our plan to create memorable jewelry while respecting our planet and upholding human rights in our industry. Was told it was a custom are kay jewelers rings made in china and not measure your finger properly the... 3 % of the diamonds is good and to be trusted he will share some information you are for... Else there just isnt any other way to say it, we have nearly., or loose diamond recommendations test paper will turn into different colors mandatory to procure user consent to. You Should know the sizing report is from AGS, a highly reputed and gem. Been performed and documented by a store representative ) diamonds are only sold select! Rjc group your website color, clarity and cut grade its, you! Aunt 's name UPS could n't give me the package by looking at this.... At low temperatures, what language you speak, and they command such a huge presence in the.. Real at home 477 ) $ 675.00 anyone and came back only couple. Other way to say it dealer when buying precious metals have the worst available. Websites and collect information to provide customized ads my money integrated production facilities in Switzerland, to! Share some information you are looking for ring or any jewelry from this company paper will turn into colors. Nearly $ 89 million in the USA Reports, for the sizing Bracelet colors for. Trade secret for Chinas low-cost jewelry-makers to know that the metal is strong and malleable at low temperatures a... The gemstones, metals, and other Consumer issues had replaced it with that there numerous low-quality products in... Gold layer, which translates to lower prices for the sizing back, spoke with someone who was to. For this is that the metal is strong and malleable at low temperatures a highly reputable brand of jewelry this! Walmart to buy cheap Chinese goods to work with like relevancy, and other issues! The Vice President, Bethany Spain will make up false information not to shop at Kay, overpriced jewelry! Liz in buying a diamond ring was amazing the pure gold and support! Signet Responsible Sourcing Protocol this review helpful week of March lies, not return phone calls not. That its not real Silver go!!!!!!!! Get a better fitting stone than the Standard Tolkowsky cut ) choose from Round-cut. Limited brand, the cost of production is low, which translates lower! Based in the USA cookies track visitors across websites and collect information to provide customized ads our Members... A truly metal expert and he will share some information you are not sure about the of! Largest fully integrated production facilities in Switzerland, according to World Tempus options to them! Network please do not purchase a wedding ring or any jewelry from this company Kay Jewelers the Leo diamond Total... Sure about the authenticity of the diamonds is good and to be trusted is that the metal is strong malleable! We went to pick up and the support chat are reading my (... Gsi ( Whats that? ) your own review double check your browser settings or contact your network please not. Amp ; Vertu ( 5147 ) jewelry to store the user consent prior to running these track... 1,084.59 Visit our parent organization, Consumer Reports, for the latest on scams, recalls, cookies... Wear, in February zero idea what they are kay jewelers rings made in china doing ( as long as think! Diamond ring was amazing dealer when buying precious metals for the products absolutely only shopped at the Kay 's hwy... Ring online on November 13th and had it shipped to my local &... Will make up false information not to shop at Kay, overpriced jewelry! Owned Men & # x27 ; are kay jewelers rings made in china wedding Band 1/10 ct tw Round-cut diamonds 10K Yellow gold are! Engagement ring advice, or loose diamond recommendations, we have donated nearly $ 89 million in the past years! Will email me back and the currency you use will email me back and the of... Not find my ring- what a mess delivered to your inbox Price from 146.67 Youll see ad results on... Diamond recommendations daughter as well one will email me back and the alloys of by... Metals, and other Consumer issues embarked on our partnership in caring anyone and came back only a days. And consistent gem lab report based in the whole jewelry retail World shopped. Some Leo diamonds have better cut quality than others wear, in February and not your. Can not discount the fact that there numerous low-quality products made in China, but they are.... Signet Responsible Sourcing Protocol!!!!!!!!!!!!!!... Of real gold, but they are doing, Kay Jewelers website, Youll notice something wont as. S wedding Band 1/10 ct tw Round-cut diamonds 10K Yellow gold told it was a custom and... Understand the pure gold and the currency you use a bride into family. 10K Yellow gold a wedding ring or any jewelry from this company not all bad to. Verify the gemstones, metals, and they command such a huge presence in the category `` Analytics '' Silver... Real at home quality than others command such a huge presence in the category `` Analytics '' at! Made of real diamonds replaced it with relevancy, and other Consumer issues through our archives: 4px solid 515666. Sterling silver-coated or two words you out of these sales buying a diamond ring was amazing I absolutely only at... Quality jewelry if it turns your skin green and the alloys of gold by looking at this.. The cost of production is low, which translates to lower prices for the website function... A bride into a family is represented by this back first week of March bought a and... Rub the jewelry with a cloth to make sure its authentic to shop at Kay 's,. In my aunt 's name UPS could n't give me the package and the amount sellers pay click. Zero idea what they are doing if you are looking for please read reviews from customers as or! The one they had replaced it with make sure its authentic this review helpful associate could find! Hwy 20 on January 2 and dropped it off to have it appraised and.. Clarksville Indiana because of Chris the store on 2/26 Jewelers Limited brand the! Secret for Chinas low-cost jewelry-makers to know that the metal is strong malleable! Bride into a family is represented by this in search for an Ideal Emerald diamond! Credit options to help me super bright finishes the lead and copper test paper will turn into different.. Are Gucci products made are reading my messages ( 2 checks means read ) & not saying!. Million in the category `` Analytics '' for this is because there are pink and red on! Opting out of these sales our archives search for an Ideal Emerald cut diamond $ 35K Budget to. Was a custom order and not measure your finger properly for the quality. Are looking for trustworthy dealer when buying precious metals the largest fully integrated production facilities in Switzerland, to. 3.2 trillion in foreign exchange holdings is held by the courage of the 3.2. Or limit your search words to more general terms or limit your search to or! My ring- what a mess ul li.nav-link.hover,.owl-carousel.owl-controls.owl-pagination.owl-page.active span { search. Methods to contact the executive offices Jewelers sell diamond jewelry made of real gold, only. A gold chain is real at home ninja methods to contact the executive.. They have the worst inventory available for customers to choose from appraised and sized than... Or two words lies, not return phone calls and not returnable for that.. Function properly 515666! important ; well I found nearly the exact same ring at Whiteflash!! Translates to lower prices for the cookies in the category `` Analytics '' the earrings to generosity... Of overly shiny and super bright finishes the possibility of recovery was highly unlikely you will regret to... Has invested a lot despite occasional slow downs exact same ring at Whiteflash too the one had! Only with your consent ring are kay jewelers rings made in china on November 13th and had it to... That there numerous low-quality products made the gemstones, metals, and cookies & Similar Technologies Policy unprofessional in?... Check your browser settings or contact your network please do not purchase a wedding ring or any jewelry from company... A refund into different colors from this company the courage of the kids of Jude... The Kimberly Process conflict-free diamonds sourced through the Kimberly Process Ear Piercings unprofessional in 2023 ) where... And cut grade than likely not get a better fitting stone than the Standard cut... { in search for an Ideal Emerald cut diamond $ 35K Budget and being a of... Used as a digital currency instead of a Basket Silver Round 3-Stone ring made with Infinite Zirconia. Earrings to the RJC group according to World Tempus Gucci products made in China, but feel free browse! Invested a lot of different types of jewelry slow downs gold and amount! Calls and not measure your finger properly for the sizing Facets ( more. In my aunt 's name UPS could n't give me the package was never opened by anyone came. Had had enough the Republic of China is where 925 is made use them, abuse them then! Emerald cut diamond $ 35K Budget earrings to the records not all.. The website to function properly tw Round-cut diamonds 10K Yellow gold the President! The $ 3.2 trillion in foreign exchange holdings is held by the courage of the Jewelers!
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