The manufacturer was made aware of the failure. The contact owns a 2017 ford escape. In my opinion, that hazardous point fails to meet even the minimum threshold requirements of a commercially fit and merchantable vehicle. The failure mileage was 61,042. The manufacturer was not made aware of the failure. My family has had many cars parked in the driveway over the years and this being the newest car is the only one that has had this problem. There was no indication from the car's warning systems that there was any problem with the brake system. Whats up Ford Motor Company? Ive contacted ford corp. To see if they will cover the repair since its a known defect and they keep pushing me off to the dealership and the dealership said they cant do anything until they hear from ford corp. What can I do? The vehicle was towed to the dealer where it was diagnosed that the coolant leaked into the engine and the engine misfired and the engine needed to be replaced. I was getting I85 to head to work and got so scared I took the first exit off and went straight to the local dealer. We were able to pull into a parking lot and out of traffic. The manufacturer was made aware of the failure and informed the contact that the repair would be covered under warranty. Independent service center needed to replace lugs with new set. The car is out of warranty with 57k miles. The repair was still pending. Hands free tailgate/trunk will automatically shut when objects or a persons body is present. While driving on a highway the car began to decelerate and I was unable to accelerate. The contact stated that the vehicle was shifted to park and the engine failed to turn off when the ignition was turned to off position and the key was moved. The contact stated that the vehicle hesitated to start with no warning lights illuminated. The vehicle was turned off and restarted and the vehicle lunged forward. The dealer was not notified of the failure. The manufacturer was made aware of the failure and referred the contact to the nhtsa. The gas pedal also clicks anytime you touch it. My position is ford was hoping that I would go over the 60,000 warranty and they would not have to cover any further repair without me shelling out 8,000 dollars for repair. The approximate failure mileage was 89,000. I push button start my suv out of nowhere all these panel warnings appeared. Drove it to the dealer this way. Nhtsa. The dealer diagnosed the vehicle with transmission failure and informed her that the transmission would not be covered under the recall. You can reset the transmission by turning the ignition key to the "2" position or "run" position. Nhtsa. I ended up taking to the car to a mechanic and got an error code indicating that the car could not get into 5th gear. Only 30000 miles. Very disappointed. I drove it two days and it occured again. The vehicle was not repaired. Engine had coolant leak into the cylinders. This has affected me in my life so greatly. When this occurs, the steering wheel turns slowly and the car becomes difficult to control. Cars driven at dusk, dawn, or weather conditions when headlights provide added safety are driven with only daylight headlight and no tail lights. The contact and a passenger were injured and transported by ambulance to the hospital. The contact owns a 2017 ford escape. The cause of the fire was not yet determined. The contact stated that the failure persisted, and the vehicle was taken back to the independent mechanic who diagnosed that the transmission needed to be replaced. The contact took the vehicle to the local dealer and was informed that nhtsa campaign number: 22v413000 (power train) needed to be completed. I almost have been in many accidents. Took the vehicle to the ford dealership and was advised that coolant was leaking into the engine and the long block engine assembly will need to be replaced. Seems issue was not addressed correctly. The problem did not go away after the car was parked in a warmer garage. The contact was referred to the local dealer. If your Ford Escape is As I was getting something out of the trunk area while standing at the center rear bumper, the lift hatch started coming down on its own. A D V E R T I S E M E N T S. Complete loss of power just shy of 80k miles. The failure mileage was 26,000. Plenty of people out there are complaining of the same issue. I shifted to neutral and coasted to the left turn lane. *tr, Auto stop/start shuts down and turns car off completely at stop lights. On 11/23/2021, an employee named charlie called from southwest ford. The dealer replaced the engine. While I was driving on the freeway during traffic times, the vehicle would not accelerate upon pushing the gas pedal at first. The manufacturer was notified of the failure, but no assistance was provided. Of course, the MaxCare Warranty thru CarMax only gives 7 days rental on a repair that will take 4 to 6 weeks or more to complete (we are on day 5 at the shop and they cannot even locate the parts to put on the estimate to provide to MaxCare). Engine indicator and coolant level below minimum mark 12/16/2019 miles 14,444 high temp. The problem has been confirmed by two ford dealership service centers. The vehicle shudders while it is being driven. Possibly, but it is better to get it checked out at a local mechanic for free. I've only owned this vehicle for 6montths and my vehicles only has 68k miles. The manufacturer was made aware of the failure. You for your time and consideration. Now, expired warranty, I have the same issue and they will not cover under warranty when the issue was first discovered. My safety and the safety of others are at risk until the required parts for repair are available. The vehicle was repaired. While driving 45 mph, the contact heard a loud abnormal noise as the tire pressure warning message illuminated on the instrument panel. I would have to put it in park and start it again. The contact stated that a message displayed to restart the vehicle. Possible coolant leakage. Stopped driving vehicle. Was told technician had difficult time removing lug nuts as the were swollen and frozen. He checked the serial number on the motor and indeed it was in that series of bad motors. Engine kept losing power and bogging down. The manufacturer was notified of the failure and informed the contact that they would partially cover the repair of the vehicle. I was on the road roughly 2-hrs before I detected burning smell in the car. Despite this being widely known and a special service bulletin that I found on your website from 2019 stating the issue. The contact stated no warning light was illuminated. Lights came on, and a red light came on saying something like "transmission malfunction service now". Now, you have less power and the transmission goes whacko. The vehicle was taken to a dealer; however, the vehicle was not diagnosed or repaired. When she got home and explained it to me I went out and tried the forward seat button twice and it di the same thing, locked all the way forward. I was unable to change the tire as I could not remove the lug nut. I could not turn on the blinkers. How is that possible? Daylight running lights with only headlights are dangerous. Auto start stop sporadically ceases to work. We bought a new car so it would last and we wouldn't have to spend a lot of money on repairs. The manufacturer was notified of the failure. The vehicle was not taken to the dealer or independent mechanic for diagnostic test or repair. The contact said that the vehicle was towed to a local dealer where it was diagnosed that coolant was leaking into the second cylinder and that the engine needed to be replaced. Car was inspected by sunbelt ford in americus, ga. Consumer is also seeking reimbursement for rental vehicle. If it persists, your transmission could fail entirely, requiring a costly replacement. While idling in park vehicle transmission moved to reverse and backed away from me only to be restrained by a large bush. Has 181,000 miles on it and I had the extended warranty. It seems as if this is an issue with many people and should be recalled to have this fixed. We were discussing a situation about a coworker and she states " danielle your car is rolling back". Ford has yet to issued one tsb for any of these problems they clearly know are happening with these cars and motor's. Cars has very poor power, but eats fuel like a v-8. Passenger rear wheel lugs were noticeably loose. It happens often hearing a hard knock when going in reverse. The car is still covered with an extended warranty, which is proving worthless. The rear hatch tailgate does not release open or close properly. Com) he said there is not a recall on their transmissions. I suffered 5 fractured ribs, 2 fractures on my face, 15" laceration on the back of my head to where my skull was showing. This should be a recall item since it reflects a known manufacturing flaw. Caused by coolant leaking into the head gaskets. I still am unable to change a tire on this vehicle. The vehicle was taken to barber ford of hazleton (1112 n church st, hazleton, pa 18202) at least six times, but they were not able to replicate the failure. The same month I bought the car, it had died on me 2 times on the highway along with other problems. The contact owns a 2017 ford escape. Had it only been one time I would deduct that it was one bad part, but due to the continued problem with the same issue, it appears to be a severe safety concern that ford is refusing to remedy. As a retired engineer from the u. S. Dept. The dealership where I had every manufacturer recommended service complete. The local dealer was not contacted. Bought 2017 Ford Escape SE new in the Fall of 2016. The suv was in drive, moved about ten feet, and stalled. I returned the vehicle to the dealer as they could not find the problem after replacing several defective electronic parts. Known issue with the ecoboost with ford and yet they keep selling it and won't cover the cost for replacement motor which costs ,200! The dealer declined to repair or replace any parts, but stated that the vehicle was safe to drive. 2017 ford escape surged forward when I was about to park it and I hit a tree. The dealership mechanic performed a atd automatic transmission diagnosis, found no codes stored, however, found the transmission fluid very black and burnt. This is a sensor that indicates a problem with the power train transmission parking. There was also an unknown rattling sound coming from the engine. This has happened on 5 or 6 separate occasions on a trip from chicago to florida and back so weather or air temp is not an issue. The mechanic then had the vehicle towed to a dealer where the contact was given an estimate for the cost of a new engine. We are lucky we were not hit by another motorist, it was rush hour. This gets ford off the hook. I want to report a sporadic loss of the power assist for the brakes making the car unsafe to drive. Could not steer car. The manufacturer was made aware of the failure. Scary as hell! I tried to start the car manually, about five or six times. The failure mileage was 29,940. It's very scary as it could happen anywhere. The contact stated while driving approximately 50 mph, the check engine warning light illuminated. The contact owns a 2017 ford escape. At 79k transmission failed. About 20 minutes later, I again started driving at highway speed for about 5 miles, and the service transmission light did not show and I had no additional issues. The contact then stated that while driving at various speeds or while idled, he noticed white smoke coming from the exhaust pipe and the engine hesitated. Now it's february 2022, the odometer reads 32,500 miles, and the paint is peeling on the driver's side next to the windshield. WebTransmission Automatic Transmission Four-Wheel Drive Principle of Operation Using Four-Wheel Drive Brakes General Information Hints on Driving With Anti-Lock Brakes Parking Brake Hill Start Assist Traction Control Principle of Operation Using Traction Control Stability Control Principle of Operation Using Stability Control Terrain Control Ford has had nothing but problems with its dual-clutch automatic transmission (DCTs) since the units introduction in 2008. I started to veer into the on-coming traffic lane and almost collided with an on-coming vehicle. The transmission in your Ford Escape may have a fault with the cable connecting the gearbox to the engine. For people not expecting the knocking/banking on your feet it is quite unsettling. We have had diagnoses that say "it's fine" from ford, but we are concerned that it's not "fine" because of a code that indicates a problem with a cylinder misfire. Consumer writes in regards to instrument panel. No overheating or visible leaks under hood/vehicle. Engine ran rough on a number of occasions. 4 mph with little to no hesitation as soon as my foot lifts off the brake pedal. The contact stated while his father was driving at an undisclosed speed, the accelerator pedal was depressed but the vehicle hesitated to respond. Its a 2017 ford escape,wich I bought new. The vehicle was taken back to the dealer where it was discovered that coolant had leaked into cylinder number 4. Additionally, the steering wheel seized. This is a driving visibility safety concern. The failure mileage was unknown. His name is Russell and mine is Dana. Car keeps stalling in the middle of the road. If this is indeed one of the engines that Ford knew was faulty, this cost should be on them but how do I prove it? Motor would stay running but no power and no warning lights to indicate problem. If ford isn't going to fix the known issues then the nhtsa needs to help the consumers and report these issues! It was hesitating when I pushed the gas causing me to accelerate in an unpredictable way in traffic. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The engine was running, but would not accelerate. Ssm 47492 from february 2018 this is an issue that has been a known issue for at least 2 years now. I have had the vehicle since july of 2019. The contact took the vehicle to the dealer who diagnosed that one of the cylinders had failed due to coolant leaking into the engine and that the engine needed to be replaced. Message or call 877-795-3666 today. The contact stated that after parking and exiting the vehicle; upon return to the vehicle, the contact noticed that the vehicle had rolled away into the middle of the parking lot. The contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 18v471000 (power train). The failure mileage was 120,000. While stopped at a traffic light, the engine revved up however, the vehicle failed to move forward. If I had been unconscious would the belt have continued to close off my breathing until I expired? The contact owns a 2017 ford escape. He just had his oil changed and a complete tune up, including new spark plugs. While driving home from work the piston cracked causing the engine to fail. Tl* the contact owned a 2017 ford escape. The contact veered to the side of the road and opened the hood of the vehicle. None of the air bags deployed inside the vehicle. He went out a few minutes later and the back window had exploded. Acknowledged that the I improvement in the new parts is drilled passages between cylinder walls vs slat openings. This is a serious and expensive issue to repair - not to mention that driving with a damaged engine is dangerous. Ive taken good care of this car! The contact's wife called the manufacturer however, the manufacturer offered no assistance. This means I cannot have a passenger in this seat, because they would not be properly restrained if an accident were to occur. The power was back on on the steering wheel. The contact received notification of nhtsa campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The #2 spark plug and ignition coil were replaced by local mechanic. While driving my wife attemtpted to adjust the seat just a tiny bit when she started out , since I had driven iit previously, and she had adjusted it before she left but as I said she needed a slight adjustment forward. Told me they had 3 or 4 others with same problem waiting at garage to be fixed due to parts issue and the process dealer has to go through with ford. It was deformed by simply removing the nut with good fitting high quality tools. The contact stated while driving at an undisclosed speed, the vehicle independently shifted from drive, slowed down, and jerked. This is a safety hazard as the repeated striking of the vehicle body can cause the wiper blade to fail over time, resulting in decreased or lost visibility, possibly leading to a vehicle crash. My car has never been in an accident now nor prior to my purchase. Transmission whines very loud on take offs and up shifts and downshift for no reason when running at same highway speeds. I was offered a courtesy car. what was your specific issue you noticed? P.S. Also have been adding coolant frequently. A rumble shift before lost of power. The rpms began to go all the way up, the drop all the way down repeatedly. They could not duplicate the problems we told them that had occurred while test driving the car so they asked for permission for their service manager to use the car to go to and from work to see if the problem occurred. We have a lot of these on the lot right now for this. I was driving home from work when the check engine light came on a city street. It also has an oil leak that needs to be fixed at another cost of $900.00. At the time of purchase I also bought a Platinum extended warranty which turned out to be useless. ", Brakes pedal is very hard to press. The car only had 67k miles. Ford escape has power assist tailgate feature which opens and closes tailgate. Awful, awful experience. The contact stated that the check engine warning light illuminated on the instrument panel. Because they never called. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. I was traveling so it was towed to nearest dealership. The vehicle was not repaired. I did research online & couldn't find any complaints that were similar. The only reason the engine was 00 was the fact that ford drops the price so the warranty does not damage their profitability. The manufacturer was not notified of the failure. There are millions of these vehicles on the road and the problem needs to be addressed by ford>. While attempting to turn at 10 mph, the contact heard a grinding, clicking noise coming from the rear driver side wheel. It is driving normally, but the Transmission Fault Service Now indicator is on. Tired everything including in and out of gear, driving, turned key on and off several times, tired both keys. Recap: 02/23/2019 miles 7009 serviced for vehicle checkup, oil change, tire rotation and multi-point inspection. The vehicle was not repaired and remained with the independent mechanic. This could cause seizing of the engine and could be a safety issue if the engine would seize during driving. While I was driving to the dealership at 10:45 am on 8/12, the car was not accelerating normally and the mpg readings were all over the place. Ford needs to provide extended replacement for this issue. Starts but no driving. The car is 4 years old, and this is a know manufacturing issue that ford has not solved. Service man explained it couldn't be fixed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact owns a 2017 ford escape. The vehicle shook and the contact heard a scraping sound. Motor failure was at 109xxx miles. The vehicle was not repaired. There were no warning lights illuminated. Engine light came on, immediately took the car to an auto mechanic who performed a diagnostic test. They charged me to tell me this after the car had been sitting on their lot for 2 weeks. Google shows this as a known issue with ecoboost engines, but ford has not issued a recall or solution. Check engine light came on just over 67,000 miles. My wife and I purchased a 2017 ford escape, brand new, 6 months ago. Parts must be order. I had correspondence with 2 separate dealers and both said they have seen many with this same problem. I started my car and immediately I saw the 'check engine ' yellow light on. The contact owns a 2017 ford escape. Torque converter needing to be replaced at around 80k miles. My 2017 ford escap has had problems starting but that's not it, it also feels like a transmission problem also my 2017 ford escape has 30 ucodes according to lawley ford and kia in sierra vista arizona also the 2017 ford escape stalled on me while I was doing 60mph and the car is a danger to me and others! Seen many with this same problem a local mechanic or dealer may have a lot of problems! Driving at an undisclosed speed, the manufacturer was made aware of the failure and referred the contact stated driving! Is also seeking reimbursement for rental vehicle to replace lugs with new set I could remove! Dealership service centers that there was no indication from the engine to fail motor and indeed it was that. 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