Related: Curious about Holland Americas newest Rotterdam? Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. We will look after you if you test positive for COVID on board. Travel news and alerts. Sir Richard Branson's . The line has also made allowances for anyone who tests positive for COVID-19, has a member of their party test positive or who has been deemed a close contact within 14 days of sailing. Additional rights may apply to our U.K. Section six of the Virgin ticket contract states that guests are not entitled to any "refund, payment, compensation or credit," except as provided in section six. For an up-category change, applicable fare increase is due at time of change. Related: Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. Our protocols and considerations for Sailors who are considered High Risk, 2. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Future cruise credits are issued for the fare paid at the time of cancellation. Standard cancellation policies are found in the ticket contract. Related: Cunard becomes one of the first lines to mandate vaccine boosters. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Required pre-flight COVID tests on disembarkation. Related: Heres what to consider if youre thinking about booking future travel now. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Booster shots are recommended for those who are eligible. Sometimes it's worth a large investment to reap the benefits of a great credit card. Click on your cruise lines name below to find out more. The list of things that are prohibited on board, 4. If you must cancel the cruise: It's important to remember that 7-day cutoff on your deposit. We may have special offers in place, so click here or the Offer Terms and Conditions link above (both link to the same place). Online direct bookings will require a credit card at the time of booking, but the deposit will not be charged until 24 hours have elapsed after the booking. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. We may desire to use such imagery/footage in our marketing or promotional materials in print, on television, on our website, on our social media sites, or other media. If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact Shoreside Sailor Services if booking direct (through our Contact Us page is best,or call in US 1-954-488-2955; if in the UK call +44-20-3003-4919), or your travel agent or tour operator, and give notice of the cancellation. Spa treatments. However, sailings booked after April 30, 2021, don't qualify, so any bookings made in the latter half of 2021 or in 2022 will fall under the line's standard refund policy. Our biggest priority is keeping you safe and giving you a sense of confidence when you sail with us, so were putting together our procedures based on the most reliable guidelines out there. there are no other COVID-specific refund policies. Please view our advertising policy page for more information. There are wheelchair accessible staterooms available in various categories. Pricing guarantees: Virgin does not offer refunds due to price drops after booking. But lets get down to the details of exactly what that will look like: Below you can find a detailed list of everything were doing to keep it clean and ship shape by: From keeping the ship fresh with optimal air flow to high-tech purification systems, were keeping it all flowing by: Our Crew members receive regular tests and health checks. Conversely, It may be your Voyage sail date if that is the only thing you booked with us. COVID-19 specific refunds: Virgin is offering full refunds for those who cancel because they do not wish to be vaccinated prior to cruises that take place while COVID vaccines are mandated by the cruise line. The list of things we recommend that you bring along with you, 5. Notice of any of the above items may be made online at booking to our Shoreside Sailor Services by clicking, If any such special need or condition arises after a Guest has booked a Voyage, the Guest is requested to report it to. Required pre-flight COVID tests on disembarkation, 1. Head over to our Sailor App to sign the acknowledgment form. Complete the Voyage Well acknowledgement in our Sailor App, 5. Virgin Voyages is the latest line to require that all passengers and crew receive the COVID-19 vaccine before boarding, ahead of plans to set sail at an undetermined date. Many brands have greatly eased their cancellation policies (but be warned that it might not last for much longer). Passengers who do so are eligible to receive a full refund in the form of FCC. Within 350 in Upper. Virgin Voyages announced that all passengers and crew must be fully vaccinated for Covid-19 before embarking on its ship. Its time to hit the water exploring far away places, sunsets in romantic spaces, and (overpacking) suitcases. Our quarantine protocol aboard our lady ships is as follows: Below weve outlined some of the financial details, and how weve got your back, in the rare case that there are COVID-19-impaced Sailors: And finally, our contact tracing protocol on board is as follows: Caring for each other extends beyond the time we sail together. The challenges we are facing are not exclusive to Virgin Voyages; they're affecting our industry and travel as a whole. Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. Related: What it was like on the first Azamara cruise since the line split with Royal Caribbean Group. During the voyage, weve implemented best practices around sanitation, physical distancing, limited occupancy, and health checks for everyone on board. Sailings booked after March 31, 2022, and those departing after Sept. 30, 2022, are not covered and will be refunded according to the line's standard cancellation policy. Simply download our mobile app, log in to your account, and fill in the required information. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. COVID-19 antigen testing prior to boarding. We want to make sure every part of your experience with us is amazing, from researching where and when to fly and choosing the best ticket, to letting you know your options . Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before theyre scheduled to set sail. Medications, swimwear, running shoes, party dress, Well need you to book your disembarkation slot so that we can all get off the ship in a spaced-out fashion. Virgin Voyages Becomes First Major Cruise Line to Eliminate Pre-embarkation COVID Testing in the U.S. While our ships comply with all U.S. Centers for Disease Control requirements for the prevention, response, and mitigation of communicable diseases, to include COVID-19, our vessel is equipped to provide basic medical care only. Plus Ups are excluded. Please keep in mind, we will not have streaming services outside of the Caribbean. Virgin Voyages has the right to refuse or revoke passage to anyone who, in its judgment, is in a physical or mental condition unfit for travel or who may require care beyond that which Virgin Voyages can provide. Virgin Voyages cannot be responsible for the financial condition or integrity of any travel agent utilized by you. A deposit is required to confirm a reservation in the amount of 20% of the total Voyage fare, excluding add-on components and ancillary purchases made prior to sailing, and taxes and fees. Note: Generally, extra purchases such as shore excursions, alternative dining, spa treatments and drink packages will be refunded to the original form of payment and will not be added to any future cruise credits. But if you need help, well do our utmost to provide it. Upon arrival, all Sailors are required to fill out a health declaration (aka the health check form). Change names on the reservation; permissible up to 48 hours before your Voyage sailing date. Your Ticket Contract and the Privacy Policy contain more information on the above. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Guests are under no obligation to identify themselves solely because they have a disability when they seek no special assistance, special services, or privileges. "From extensive cleaning measures, to a first-to-sea, high-tech air filtration system, the . The safety and security of our Guests and vessel are paramount. In order to facilitate the embarkation process, Guests may complete the online check-in process as soon as all their deposit is paid. Future cruise credits, also referred to as FCCs, can then be used to rebook a sailing with the same cruise line at a later date. After the 7-day grace period, the deposit is 100% non-refundable. Virgin Cruises Intermediate Limited (referred to herein as Virgin Voyages, we, or our) has two Ticket Contracts, but only one will apply to you as a Guest: one is for a Guest from everywhere except the United Kingdom, and one is for a Guest from the United Kingdom. If this determination is made by Virgin Voyages as to any Guest in mid-Voyage, such Guest may be left at any port or place the vessel calls without any liability to Virgin Voyages. The Voyage will only be cancelled on the date we receive the notice of cancellation. These Sneak-a-Peek sailings will offer a taste of the Virgin Voyages experience on board Scarlet Lady. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Keeping our Crew members safe and healthy. Voyage Well acknowledgement in our Sailor App to sign the acknowledgment form in spaces! 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