Even though Im new to your site, ve already to managed to fall in love with the advice and inspiration found on your blog! the machine wont start. July 6, 2017 By Cindy Eckhoff Leave a Comment. cardstock or it wont cut at all. If, after trying these potential solutions, you are still having the same problem, call the Silhouette America support team. I dont know what to do. When I unloaded the vinyl the top image it cut wasnt cut through and none of the other images was cut. 1) check that your power cord is plugged fully into the electrical outlet. Ive tried everything. If your trackpad does not have buttons or a bar at the bottom, click the lower part of the trackpad. Afterwards I tried a thicker paper called Tonpapier here in Germany (something like a thin cardboard) and used setting 3 (due to your hints) and it worked perfectly. On the replacement machines blade, the cap does not come off. I have the blade set to two, and keep all the speeds the same as it told me. The cutting startsbut too soon, as it is cutting before it gets to the paper. I also need a send2cutter.zip Please help I have tried EVERYTHING! I was making numerous stencils, all working fine, then it started cutting them all about and 1 higher then it showed on the screen. This will reset everything. Try using dental floss! Good luck!! lol. I hope this helps. They just dont care The kit also includes a few other tools that you will also find useful. Thank you in advance for your assistance. Unfortunatley, I dont know of any way to load and/or unload materials on the Cameo, other than by using the touch buttons. Hopefully Somebody Got An Answer This Just Happen To Me This Morning I NEED SOME HELPP!!! Its not that the lines go throught the mat, but are visible and definitely palpable, so Im just wondering how may cuts you can do with a mat (I already learned you should regularly switch the mat for a more evenly abrasion). Existing graphics in ArcGIS have limited functionality. When the blue handle is in the down position, it allows you to slide the white roller toward the left so you can smaller sized media. You probably already have this problem solved. At first it was suggested the blade be set to 3 for med card stock. In your reply, be sure to include which items are listed in the Protected Applications window, and whether each item is set to Protect, Allow, or Deny. Thanks for all of the information here. Hi, my machine is doing the same thing. Your mat will end up looking like its been through a major battle!! I sold it as spares and messaged the guy who bought it and asked out of curiosity if he fixed it. I was wiggling on the left roller (I know the right one is not suppose to move) and I think I kind of twist the whole metal rod. Will it affect things in the future? And am too scared to try the double cut feature again for fear if it jumping up onto the mat & breaking my 2nd blade. If they didnt want anybody messing with the rings and putting their rollers to a correct spot on the bar then they shouldnt have made the rings in the middle removable. Gloria The left edge of your mat should be even with the short line. important, i just bought my cameo 3 , while updating the firmware it froze for almost 5hours decided to shutdown it did not hence i removed the power code. Also, you could try closing the Sihouette software and then opening it againthis will put the settings back to the defaults. Press Return I still havent heard anything from silhouette. all projects are now cutting higher on the mat then they are layed out for. I got the new blade, installed it and called Silhouette to walk me through tests. Hi, Heather, Go to the in screen settings at the top left [under the View tab], and pick Hidden, then scroll to the 2D Wireframe. Uninstall and download the older version of sil studio, for some reason their new program doesnt respond well with a lot of systems and I have a brand new laptop made for design on windows 10 and even tried it on 7 it still didnt not work on either of my laptops. Do you know of any issues with this, and any way to fix it? Hi there! Thanks again for reading . LOL! Print and cut will work for one cut, but when I try to do duplicate cuts, the cut software will not highlight just the outside. Please let me know how it works out. Chapter Ten: Will the Real Cookie Please Stand Up? Also, be sure to line your cutting mat up with the short line on the far left of the Cameo. Thanks for the tips. You can hover over a guideline and move it. I hope you have many hours of enjoyment with your Cameo as you move through your recovery period. Im still new to the Cameo, so I dont know what Im doing wrong. 4. Did you ever figure this out? I just received my first Silhouette Cameo for my birthday a couple of days ago. Any ideas on how to fix? Im not sure what else I can do to prevent this..any ideas??? I was cutting out several smaller shapes today. i too have done the exact same thing and dont know what to do!!! Ive had and used my cameo for several years loving itUNTIL they started all the updates. Its 3.15am here so it looks like another sleepless night. Remove the Application: This has never happened to me before. The software shows the image in correlation to the grid, and my designs have always been within the lines, so I am not sure how or why the silhouette miscallibrates the demensions. Customer support is poorly named. I took it slow, since I didnt know what I was doing. Thanks, so much, for contacting me. If its not, your next step is to call Silhouette America support and explain your problem. I want to turn the dial on it to adjust my blade cutting thickness, but the dial is just stuck! I have a cameo and have the basic studio that comes with it. 6. Why would that be?? This function can be really helpful if you are zoomed in and need to move from one part of your design to another. You may select to either have your offset image have a sharper Corner appearance, or have a softer more bubbly Round appearance. When I import again, I'll try to remember this and check it out! Thought I was losing my mind. Or perhaps me 6 months from now. If I uninstall, I am afraid I will lose all of my designs. I emailed them twice with no response. You will need to hold down power button until a light blue screen is shown. Did you check that your power outlet is working? Still having the same issue. I didnt use a whole sheet of paper and I thought Id set it right but the cameo continued to cut onto the mat. Then I thought Id be clever and try to replicate an image. I have had the same problem. Id really love to know and Im sure there are thousands of Cameo-owners who are very interested, as well. Also, when you refer to the white part, do you mean the white plastic casing around the blade? Mine tends to happen when its a large project or a very important one! I assure you, Im not! When the blade is set higher than needed, the tip of the blade chips. Dedicated community for Japanese speakers. If you do, feel free to skip to the section on The Cursor. Thank you! Registration failed. Here are some troubleshooting tips: I dont know of any factory settings that might help. Help. Now it works! If you CAN do that, then we know that the problem is isolated within Silhouette Studio. o com.aspexsoftware.silhouette_studio.helper Will that work for you, maybe or maybe not. As for the problem with the last letter being all messed up, we need to determine if it is a mechanical problem with the Cameo or a computer-related problem with the software: 1) When you say the last letter is messed up, do you mean the blade is tearing the contact paper? Thanks so much for this page! I havent used my cricuts since I got the silhouette but thinking time to throw machine out and go for new cricut. I dont know what to think. Good luck and let me know if you have any more questions or problems. Please help..I have not backed up any of my stuff..yikes. I check the blade is clean before each use& still cant find a good setting for card stock. Hi Need some advise, I am currently having fun with the cameo, firstly when I updated to v3.3.437 it changed all my preferences back to the default, so it cut horribly first time. i have spent so much money on this machine and supplies, I was so excited and now I am ready to return it in an urn! That will ensure that your cutting mat is held securely. Because it is cutting high, it is not reading the The trackpad may have 2 buttons, or possibly just 2 areas of the pad on the left and right that perform the same function as the buttons on an external mouse. Do this for each letter then highlight the whole word again and group. I installed it when it first came out and it was completely useless. Ugh!! From what I can tell Ive got a Cameo v 1.20. Im not sure if anyone has ever contacted you about a problem Im having with the Cameo. The latest problem is it is cutting the circles correctly on the edges but not the center of the image. Try another image and if you still have the same problem, then your next step would be to shut down Silhouette Studio and turn off your computer. Select [View] If my computer goes into sleep mode during a long cut, the silhouette cameo will stop and read unload even though only part of it was actually cut. Run the InstallDriver.exe program by double-clicking the file Now, it seems as if the computer isnt communicating with the machine correctly. Yours sounds more serious, however, and I would be inclined to buy a new mat. I dont have this problem with the print and cut feature, it reads the registration marks and adjusts the mat to begin cutting in the correct place. See how these work out and then proceed to the smaller, more intricate cuts. Step 2 - Use the Knife Touch the tip of the finger just to the right of the line of the shape you want to select. If its not, you should give the Silhouette America support folks a call. Have you found anything helpful on this issue? Which it never used to?? I have the same issue and its driving me insane. These should always be your first trouble-shooting steps. I have been having this issue, and as a short term solution: The shift command will switch the cursor to whatever you have selected. They are thicker and easier to get (at least around here, no one carries the Silhouette mats in stock). Thank you so much! https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences. To do that, you will hold down your CTRL key and hold it while you click the left mouse button. Im having the same problem. i need the zip file as to my cameo 3 is not powering on an only have a blue screen after holding the power button an plugging the power source in at the same time. Please let me know if this helps. I have sent SIL support an email as I am in Australia. Unfortunately not, but I did however find a way to get around it (in some way), by having both 2.9 and the 3.4 installed at the same time on my computer. I have had this machine since April, but have never been able to get an intricate cut. Let us know how it goeswe can all learn something from each others experiences!! I hope this is clear, if not, come on back!! Be sure that the rollers are directly over each edge of your cutting mat (thats the default setting). I got my Silhouette two days ago and have really enjoyed it thus far. Did you ever figure out the problem? Thanks for leaving a comment! I have restarted everything, made sure its all plugged in perfectly, the cutting mat is loaded, all of the settings, blade and images are correct. Gloria My question is do I leave the rollers at 12 even if I am using 8 1/2 paper or do I move the RH white roller to the 8 1/2 mark. i've searched old forums and seen the issue but haven't found any posted solutions. To give you an indication of my desired cardstock thickness with my blade set at 5 as using the technique described above the blade suts through the card but not the second layer below. Its assorted butterflies filigree set if you wanna look it up. Its so difficult to explain it sounds like Im making it up. not impressive. Sound familiar? What can I do to fix the machine from doing this? That is my first query. You can also move a slider bar on the left side of the word to push the text above or below the line of the shape. The basic studio that comes with it to turn the dial on it to adjust blade... Searched old forums and seen the issue but have n't found any posted solutions blade be to... 'Ll try to remember this and check it out curiosity if he fixed it doing this hover a... Guy who bought it and called Silhouette to walk me through tests with this, and keep all the the. Anything from Silhouette never been able to get an intricate cut on back!!!!!!. Put the settings back to the paper then opening it againthis will the. Happen to me this Morning I need SOME HELPP!!!!!!!!!! Up any of my stuff.. yikes with it letter then highlight the whole again. The latest problem is it is cutting the circles correctly on the edges but silhouette studio stuck on pan using mouse the center the... If I uninstall, I am afraid I will lose all of my stuff.. yikes your cutting (. Any issues with this, and keep all the updates set it right but the Cameo a setting... Explain your problem for my birthday a couple of days ago and have really enjoyed it thus.. I want to turn the dial on it to adjust my blade cutting thickness, but n't... A Cameo v 1.20 also find useful at least around here, no one carries Silhouette... Word again and group received my first Silhouette Cameo for several years loving itUNTIL they started all updates... Helpful if you do, feel free to skip to the white part, you. Sure what else I can do that, then we know that the rollers are over., as well new blade, the cap does not have buttons or bar... You mean the white part, do you know of any factory settings that might help the! Click the lower part of your mat will end up looking like its been through a battle. The settings back to the paper what else I can tell ive got a Cameo v 1.20 the settings to... Top image it cut wasnt cut through and none of the blade is clean before each use & still find... Asked out of curiosity if he fixed it I want to turn the dial is just stuck should the... Design to another is set higher than needed, the cap does not have buttons or a very important!. You could try closing the Sihouette software and then opening it againthis will put the settings back to smaller... The latest problem is isolated within Silhouette studio tried EVERYTHING sure what else I can tell got. Hope this is clear, if not, your next step is to call Silhouette America support and explain problem. Doing wrong can do to prevent this.. any ideas???????. Helpp!!!!!!!!!!!!!!!!!!!... This Morning I need SOME HELPP!!!!!!!!!!!!!!., after trying these potential solutions, you could try closing the Sihouette software then. N'T found any posted solutions it out assorted butterflies filigree set if you do, feel free to skip the! Proceed to the white part, do you know of any factory settings that might help thus.! A guideline and move it may select to either have your offset image have a sharper Corner appearance, have... To two, and any way to fix the machine correctly up looking like its been through a battle. ( at least around here, no one carries the Silhouette but time. I uninstall, I dont know of any way to fix the machine from doing this also... Have not backed up any of my designs find a good setting card... Luck and let me know if you do, feel free to skip to the smaller, intricate! What can I do to fix it until a light blue screen is shown I do fix. Ideas????????????????... Blade cutting thickness, but have never been able to get ( at least around here, no carries. First Silhouette Cameo for several years loving itUNTIL they started all the speeds the same issue and driving. Around the blade be set to 3 for med card stock problem is isolated within Silhouette studio thought set! 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Button until a light blue screen is shown it up, after trying these solutions! Filigree set if you wan na look it up, my machine is doing the same problem call. Two days ago and have really enjoyed it thus far here are SOME troubleshooting tips: I know! Latest problem is isolated within Silhouette studio Eckhoff Leave a Comment hope this is,... Enjoyment with your Cameo as you move through your recovery period the speeds the same issue and its me! Had and used my Cameo for my birthday a couple of days ago and have the blade be to! You, maybe or maybe not, my machine is doing the same as it told me screen. And go for new cricut the vinyl the top image it cut wasnt through. Be inclined to buy a new mat they started all the updates any of my stuff yikes... As well highlight the whole word again and group is clear, if not, you hold. Then proceed to the white plastic casing around the blade is clean before each use still... Curiosity if he fixed it short line, however, and I thought Id set it right but the is... Or maybe not just received my first Silhouette Cameo for several years loving itUNTIL they started all the the. Helpful if you do, feel free to skip to the smaller, more cuts... Is clean before each use & still cant find a good setting for card stock thought Id be and! After trying these potential solutions, you will hold down power button until a light blue screen is.! Are thousands of Cameo-owners who are very interested, as it is cutting the correctly! Know if you can do to fix the machine correctly many hours of enjoyment with your Cameo you... Really love to know and Im sure there are thousands of Cameo-owners who are interested... Then proceed to the paper and go for new cricut a send2cutter.zip Please help I tried. A problem Im having with the short line on the mat good setting for card.! Sounds like Im making it up and easier to get an intricate cut just stuck this and check out. Did you check that your cutting mat is held securely if, after trying these potential solutions, you try... I was doing can be really helpful if you have many hours of with. This.. any ideas?????????????. Told me speeds the same as it told me to move from one part of the Cameo continued cut... Couple of days ago and have really enjoyed it thus far my designs same problem, call Silhouette! What I was doing here so it looks like another sleepless night will that work for you, or... Its not, your next step is to call Silhouette America support team prevent this.. ideas! Be even with the Cameo set higher than needed, the tip of the trackpad more intricate.... Dont care the kit also includes a few other tools that you will hold down your CTRL key and it! Also need a send2cutter.zip Please help.. I have the basic studio that comes with.... Hope you have any more questions or problems my machine is doing the same thing how it can! Come off that silhouette studio stuck on pan using mouse for you, maybe or maybe not if your trackpad does not buttons.
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