She's the first to take on the role within HubSpot, having previously been CCO for Dropbox. ChatGPT is here to stay. It has an affiliated registered investment adviser, which serves as the subadviser to an exchange traded fund. The first involves aligning everyone on what success looks like, and how the business will get there. Other recent insider transactions involving HubSpot Inc (HUBS) include of Click here to see the complete history of Yamini Rangans form 4 insider trades. Once they sign up as the customer, are you onboarding them right? Alongside the rise of Chief Technology Officers and Chief Digital Officers, a new role takes the customer-focused approach to the next level. Learn More on Yamini Rangan's contact information. Prior to beginning her current position, Rangan worked at Dropbox as Vice . In 2021, there are more than 7,000 people in LinkedIns Chief Customer Officer group. Insiders are limited to only officers and/or directors of the company. Yamini Rangan. Brian Halligan is stepping down from his position as founding CEO of HubSpot Inc. after 15 years in the role, and four months after a snowmobile accident forced . Based on ownership reports from SEC filings, as the reporting owner, Yamini Rangan owns 2 companies in total, including sale An important takeaway that Yamini mentions is the need to be "very specific in what you want out of those conversations.". In his role as Executive Chairman, Brian will play a strong role in HubSpots future. Were in the middle of a transformation. Looking for Yamini Rangan online? Moving from Churn to NRR as the Core Retention Metric. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. 1100 Single family residential homes used as such. But for us, the journey for the Flywheel started with something even more basic than having a customer journey map. The individuals or entities selected as "gurus" may buy and sell securities before and after any particular article and report and information herein is published, with respect to the securities discussed in any article and report posted herein. Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams and reducing friction for the customer. Yamini Rangan is a strategic and results-oriented technology professional with over two decades of experience across sales, marketing, operations, and strategy. Age : 48. Enjoy a 7-Day Free Trial Thru Mar 09, 2023! There are a lot more companies that need to operate and grow in hybrid worlds. That first-party data allows you to continually advance that engagement and that relationship based on what they want you to know, what they need, how they need to be anticipated, and how they need to be met. Tell me some of the things that HubSpot does to make sure that the voice of the customer is accessible and understood. Weve also had Brian Halligan, HubSpot co-founder and Yaminis predecessor as CEO, on the show before you can listen to that episode here. Prior to joining Dropbox, Rangan spent four years at Workday, where she was the vice president of sales strategy and operations. and The idea behind the funnel is quite simple marketers craft campaigns to capture potential customers attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates. Contemplating the scarcity of women running software companies, Rangan says: "We don't have enough of us, that's a real issue. Learn More on HubSpot's active insiders. As the Insider of HubSpot, Inc., Ms. Rangan earned a total compensation package of $8,447,107.00 in 2021. of 61,738 shares made by Timothy Regan And thats the funnel we call it the funnel vision. Yamini Rangan: Anna, thank you so much for having me on your podcast. How to Align Ms Rangan owns over 874 units of HubSpot Inc stock worth over $17,238,254 and over the last 4 years she sold HUBS stock worth over $6,820,526. Rangan joins Hubspot from Dropbox where she was their Chief Customer Officer. Chief Legal Officer Dawson Alyssa Harvey HubSpot Inc executives and other stock owners filed with the SEC include: Track performance, allocation, dividends, and risks, Annotate, download XLSX & look up similar tables, Filter, compare, and track coins & tokens, Stocks and cryptocurrency portfolio tracker. Focusing on cadence. Prioritization is a perennial challenge when building a product roadmap. In 2003, fewer than 20 people worldwide held the title. Thoma Bravo and Clearlake have posted negative returns for a major endowment, according to exclusive performance data. a net . Its very customer-centric and obsessed with buyer behavior and trends. Thats literally the mantra we have, the north star we have. Brian and Dharmesh have built an incredible foundation over the last 15 years, and we are just getting started. Having Brian and Dharmeshs founding experience combined with Yaminis experience at scale is the ultimate win for the company and its customers., Of her new role, Yamini Rangan said, Its the honor of a lifetime to partner with our founders to write HubSpots next chapter. The most-recent trade in HubSpot Inc is the The combination of our founders' vision and leadership, with Yamini's extensive experience scaling high-growth companies, means HubSpots future is exceptionally bright," the company said in a press release. Hes committed to our mission and will be closely involved in product, partner, and long-term strategy. [Those connections] fulfil me in very different ways, she says. For more information, check out our privacy policy. They could go to review sites, see what other customers say, and by the time they have the first conversation with the company, they have probably made their decision. Updated Aug 4, 2021, 8:33pm EDT. Passionate about customer-centricity, Yamini believes the key to . That type of visualization is what we all aim to do. How do you decide what to work on first? According to the SEC Form 4 filings, Yamini Rangan has made a total of 4. Yamini Rangan: One thing I really like is that the question focuses on customer retention. Rangan, who now becomes one of a handful of female tech CEOs nationwide, was the highest-paid executive at the sales and marketing software company last year. sale That ability to know how those things ultimately connect makes for an incredible CEO experience. Yamini Rangan: Its fascinating. of 97,900 shares. I start with the art piece because frankly, art is culture. Learn how to provide value, starting with the first sales conversation.Listen on-the-go:Watch on Apple Podcasts: https://podcasts.apple.com/us/podcast/shifting-from-a-funnel-to-a-flywheel-with/id1486617071?i=1000541919886Watch on Spotify: https://open.spotify.com/episode/5nw7soYNApuH3DFeRGx7bX?si=s_zFtBdtQqaEpSaimBE--gReveal is for revenue leaders who want to reach their fullest potential. Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams. Rangan currently serves as the Chief Customer Officer at HubSpot, a position she has held since January 2020. We share very similar thinking. Im sure you do this getting the marketing leaders, the sales leaders, the customer success leaders on a regular cadence talking about the customer. The most recent insider tranaction occured on January, 26th when CTO Dharmesh Shah sold 5,281 shares worth more than $1,881,409.06. You are describing the buyers journey today, which has completely changed. The second trend is the belief that delighting customers is more important than winning customers. Yamini previously served as . Yamini Rangan is 49 years old and was born on 06/29/1973. Mar 15, 2022. Rangan will officially take over the role from September 7 onwards. Over the past 18 months, So thats how we think about it at Intercom. Yamini Rangan is also the Chief Customer Officer of Dropbox Inc and owns about 288,632 shares of Dropbox Inc (DBX) stock worth . Brians passionate about building the #1 CRM for scaling businesses and helping our customers, partners, and employees grow better, and were excited to have his leadership for years to come. Easy. In Yaminis opinion, the role has come about due to two major trends; the first is the belief that how you sell outweighs what you sell. Yamini Rangan: Exceptionally emotional, partly because of my journey. Im not going to tell you anything fundamentally different about how you drive that type of customer attention. The largest trade she's ever made was selling 35,936 units of HubSpot Inc stock on 6 December 2018 worth over $785,202. They're changes you might want to make as well if you're focused on SMBs and mid-market especially: #1. Rangan has a wealth of experience in this space and was recognized as one of the Most Influential Women in Business by the San Francisco Business Times. hubspot.com. In case you dont know the name, Yamini recently went from Chief Customer Officer to Chief Executive Officer at Hubspot. and Instead, chief customer officer Yamini Rangan, who joined the marketing and sales software company last year from Dropbox, will become permanent CEO on Sept. 7. Richard Morris - SpaceX. The winning aspiration for that team is delivering delightful customer experiences its not a marketing aspiration or sales aspiration, its a customer aspiration. Middle-market firms have been much stronger. Over the past 18 months, Previous to Yamini's current city of Piedmont, CA, Yamini Rangan lived in San Francisco CA and Napa CA. Country of residence : Unknown. Rangan joined HubSpot in 2020 as chief customer officer from Dropbox, bringing over 25 years of experience in technology across CRM, ERP, and collaboration markets from companies including Dropbox, Workday, and SAP. Learn more about HubSpot's Q2 2021 earnings results and the announcement. HubSpot was founded in 2006 . The time to talk about French fries is right there in the moment when you actually want to engage. And whats interesting is that yes, thats a sales opportunity, but its a sales opportunity on buyers empowerment. SVP and CTO Bharat Mediratta For Yamini, achieving this alignment is a three-part strategy: the business strategy, the organisational strategy and the people strategy. This time I met up with Yamini Rangan, Chief Customer Officer at HubSpot, to talk about leadership, human connection . stocks. There are 14 older and 2 younger executives at HubSpot Inc. Her customer first mentality creates a fundamental shift in the B2B space from the traditional funnel approach to a flywheel. Dropbox Inc (DBX)'s detailed insider trading history can be found in Insider Trading Tracker table. This net worth evaluation does not reflect any other assets that Ms. Rangan may own. When Yamini hit the half-year mark . LinkedIn; Twitter; Hi, I am Yamini HubSpot Chief Customer Officer, Computer Engineer, Sales Professional, Go To Market Executive In Tech 25 yearsMom. Today, buyers already have a clear idea of what they want to achieve and how they want to achieve it by the time they have the first conversation with your company. In an email you receive two days later after youve left McDonalds? A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. My children asked, Mom, what do you do? Anybody entering the organization will hear SFTC Solve For The Customer. HubSpot's CEO, Yamini Rangan, has 2039 employee ratings and a score of 92/100, placing them in the Top 5% of similar size companies on Comparably with 5,001-10,000 Employees and Top 5% of other companies in Boston. At 21, this Indian woman bought a one-way ticket to the US. Copyright 2023 Bennett, Coleman & Co. Ltd. All rights reserved. Her strong background in [] HubSpot CEO moving to exec chairman role as company promotes Yamini Rangan to CEO Yamini Rangan is Chief Executive Officer & Director at HubSpot, Inc. Ms. Rangan previously was Chief Customer Officer of Dropbox, Inc. and Vice President-Sales Strategy & Operations at Workday, Inc. Chances are that customers have done their research on your business. Finally, identify the investments needed for career and leadership development and put them in place these three strategies are foundational to scaling a business. I spent the last decade scaling businesses at Workday and Dropbox before coming to HubSpot. "But excited. If, Follow Us on Twitter - This link opens in a new window, Follow Us on Linkedin - This link opens in a new window, Like Us on Facebook - This link opens in a new window, Follow Us on Instagram - This link opens in a new window, Follow Us on Youtube - This link opens in a new window, Share this page on Twitter - this link opens in a new window, Why you need a customer support operations team, Supporting product launches: How to set up your customer service team for new announcements, Announcing The Intercom Customer Service Trends Report for 2023, How do customers want to talk to businesses? And it's clear this mindset is more than just a cultura. Yamini is a tech industry veteran with over 25 years of experience. Other key executives at Dropbox Inc include Going back to our Flywheel, what are the things that will fuel the Flywheel and continue to drive that type of retentive motion versus what are the points of friction that will take energy away from the Flywheel, that will reduce your retention and reduce the value that youre delivering to customers? Yamini Rangan: Before we understand the Flywheel, you have to understand why we need the Flywheel. Yamini Rangan is Chief Executive Officer at HubSpot. of 164,975 shares made by Brian Halligan Were excited that we are operating in such large spaces, so we want to be able to drive that. 4 transactions in HubSpot Inc (HUBS) over the past 5 years, including 0 buys and 4 sells. Reviews. Prior to becoming CEO, Yamini served as the company's first-ever Chief Customer Officer.In September 2021, she succeeded CEO Brian Halligan, the co-founder of HubSpot who had served as CEO for the 15 . For reprint rights: Times Syndication Service. It starts with, Are you attracting and engaging the right customers? The CEO Magazine is more than a business title; its a source of information, inspiration and motivation for the worlds most successful leaders, executives, investors and entrepreneurs. Chief Financial Officer John Kinzer Short on time? LaunchDarkly Co-Founder Harbaugh Replaced as CEO by Dan Rogers. You have this deep focus on customer success, and you guys have become masters at that. Thats the first step. She isn't exactly new to HubSpot. The estimated net worth of Yamini Rangan is at least $23.18 million as of April 19th, 2022. The applications are available ala carte or packaged together. Find Instagram, Twitter, Facebook and TikTok profiles, images and more on IDCrawl - free people search website. Yamini Rangan is the Chief Customer Officer at HubSpot, a leading customer relationship management platform for scaling businesses. But as we devise better ways to engage with our customers, maybe its time we evolve our metaphors, too. brought They have also studied at Clemson University : Anju Rao - Starbucks. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. Japan's Birth Rate Declines Again, Plunging to a Record Low. of Details can be seen in Yamini Rangan's Latest Holdings Summary section. Rangan currently serves as the Chief Customer Officer at HubSpot, a position she has held since January 2020. . We are so delighted to have you with us today. sale About Yamini Rangan Yamini is the President and CEO at HubSpot and a tech industry veteran with more than 25 years of experience in leading high-performance teams with empathy and curiosity. She assumed her current role after serving as HubSpot's first chief customer officer, where she oversaw the marketing, sales, and services teams. For us, that was the end of the journey. HubSpot provides a cloud-based marketing, sales, and customer service software platform referred to as the growth platform. She served as the VP of Sales Strategy and Operations at Workday, the Chief Customer Officer at Dropbox, the Chief Customer Officer at HubSpot, and a few months ago, in September of 2021, she was promoted to CEO. We serve small, medium businesses, and even within that, we have sub-segments. , Is it time to update your engineering processes? In . We think about engagement as buyer empowerment rather than seller productivity, which is what the older school version of CRM was all about. Thats what brought me to HubSpot. And every time a person comes back and says, I learned something because of you or I grew as a person because you pushed me in this direction, again, its hugely fulfilling. The easiest and the simplest way to start is to get something like a customer council built. Ada M Breaux was connected to this place. Yamini Rangan currently owns a total of 2 In the past, Yamini has also been known as Yamini R Rangan, Yamini G Rangan, Yamini Rajagopal, Yamimi Rangan and Yamini G Rajagopal. Gurus may be added or dropped from the GuruFocus site at any time. In fact, she held the spot of Chief Customer Operations Officer before she . Now, a year later, Im the CEO of the company. sale of 201,602 shares made by Bart Volkmer Thats how we think about it. Every time our customers come back and say, Hey, your team helped me that gets a big check mark for fulfilment. Free and premium plans, Connect your favorite apps to HubSpot. When you get all those customer conversations and you understand buyer motivation, buyer behavior, buyer decision making, and you are able to really get curious about customers in that deep manner, it has a pretty lasting impact on the career. This event will be in-person and live-streamed via YouTube. What does that look like at HubSpot? Ms. Rangan earned a salary of $323,012.00, stock awards of $4,999,281.00, options awards of $2,799,090.00, non-equity compensation of $321,938.00, and other compensation of $3,786.00. The estimated net worth of Yamini Rangan is at least $29 Million dollars as of 2023-02-25. Yamini Rangan of HubSpot toppped Comparably's 5th Annual list of Best CEOs for Women based solely on sentiment ratings from female employees on Comparably.com in the previous 12 months. Data Year: Trend Analysis. Between the art and the science portion, were able to drive that Flywheel. Get notified the next time Yamini Rangan buys or sells HubSpot stock. Above is the net worth, insider trading, and ownership report for Yamini Rangan. Biography of Yamini Rangan. We believe there is this blurring of sales, marketing, customer success, and support because its become everybodys job to market, everybodys job to sell, everybodys job to support and create relationships and success with a product. Its a tremendous amount of responsibility to take something like that on. The information on this site, and in its related newsletters, is not intended to be, nor does it constitute investment advice or recommendations. A blog for HubSpot users. For Yamini, driving scale starts with a strategy-based operational cadence that keeps everyone moving forward. I was excited prepping for the interview, just looking at your career and thinking about the incredible opportunities youve had to work with incredible brands, leaders, and technologies. Yamini Rangan around $98,890. Ms. Rangan owns 59,650 shares of HubSpot stock worth more than $22,853,705 as of March 1st. Learn More on Yamini Rangan's trading history. Yamini Rangan has not been actively trading shares of HubSpot within the last three months. First quarter revenue grew 44% year-over-year in constant currency and 41% on an as reported basis. The oldest executive at HubSpot Inc is JillWard, 60, who is the Director. Anna Griffin: I cant wait to see what youre going to make possible next. Companies want to stay relevant and innovative and often look at other successful companies, the latest industry trends, or new product developments for inspiration. Other recent insider transactions involving Dropbox Inc (DBX) include Help me understand what Intercom does. HubSpot is a phenomenal company. Do you ever graph your Flywheel? Photo: HubSpot. HubSpot's founders, Dharmesh Shah and Brian Halligan, saw that more could be done for the company and its customers . She has a bachelor's degree in electronics engineering, a master's in computer engineering, and an MBA from the, . Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams. Anna Griffin: Fascinating. My goal is to make our customers, partners, employees, and investors proud -- proud to grow their businesses, careers, and futures with HubSpot. Learn how to use HubSpot and inbound to grow better. Rangan, an Indian-American executive, joined HubSpot in 2020 as chief customer officer with over 25 years of experience in technology across CRM, ERP, and collaboration markets from companies including Dropbox, Workday, and. Yamini is a tech industry veteran with over 25 years of experience. Earlier, I mentioned our customer-first meeting. AA. Yamini Rangan is Chief Executive Officer at HubSpot. Other transactions such as conversion of derivative security or exercise of options are not included. Alignment towards customers: Yamini Rangan. Thirty years ago, sellers were in control of the entire sales process. Rangan joined the company in January 2020 after stints at Dropbox, Workday and SAP. Free and premium plans, Content management software. Passionate about customer-centricity, Yamini believes the key to sustainable growth is customer retention and aligning all teams around the customer and for her, the Flywheel model is just a better metaphor for how todays organizations interact with customers and how they can drive business growth. Every day, Yamini Rangan and thousands of other voices read, write, and share important stories . Dont just consider the metrics bring the voice of the customer to every process. Im a huge fan of Intercom and we operate in very similar markets, so Im really excited about this conversation. What follows is a lightly edited transcript of the episode. Yamini Rangan is Chief Executive Officer at HubSpot. We have a Customer Advisory Board where we engage with them much more deeply in terms of insights. In the coming years, Yamini will focus on scaling HubSpot, which recently surpassed US$1 billion in annual recurring revenue and 100,000 customers. Where will it take us? of 278,214 shares. CEO, Hubspot. Yamini joined HubSpot in 2020 as Chief Customer Officer, bringing over 25 years of experience in technology across CRM, ERP, and collaboration markets from companies including Dropbox, Workday, and SAP. When Yamini hit the half-year mark at Dropbox, she reflected on some of the personal changes she's made to be . Written by Hannah Fleishman and $7,000. Marketing automation software. We start with aligned teams we brought marketing, sales, and customer success together into an organization which we call the Flywheel. Enter your email address below to get our daily insider buying and selling report. Build systems excellence. The company was founded in 2007 and was a pioneer in cloud storage and cross-platform file syncing. Homeowners Exemption. 3 transactions in Dropbox Inc (DBX) over the past 5 years, including 0 buys and 3 sells. Yamini Rangan's largest sale order was 7,296 units, worth . CEO @HubSpot. The information on this site is in no way guaranteed for completeness, accuracy or in any other way. Yamini Rangan is Chief Executive Officer at HubSpot. Of this total $323,012 was received as a salary, $321,938 was received as a bonus, $2,799,090 was received in stock options, $4,999,281 was awarded as stock and $3,786 came from other types of compensation. Ms Rangan owns over 874 units of HubSpot Inc stock worth over $23,306,448 and over the last 4 years she sold HUBS stock worth over $6,820,526. ", Blast from the past: When MS Dhoni became the most expensive auction buy, Pakistan Sikhs embracing Islam face tough time, Turkey quake: NDRFs Romeo, Julie help find 2 trapped girls, Terms of Use and Grievance Redressal Policy. But I did not aspire to be a CEO of a public company of the nature of HubSpot. For scaling businesses woman bought a one-way ticket to the next time yamini Rangan is the! 201,602 shares made by Bart Volkmer thats how we think about it share important stories think about it having... Applications are available ala carte or packaged together exchange traded fund frankly, art is.. To Chief Executive Officer at HubSpot, overseeing the marketing, sales, and services teams reducing!, Chief customer Officer at HubSpot, a year later, im the of!, yamini recently went from Chief customer Officer at HubSpot, overseeing the marketing, sales, and important... Your engineering processes even within that, we have, the north we... Update your engineering processes sale that ability to know how Those things ultimately makes! Write, and we operate in very similar markets, so im really excited this... About French fries is right there in the moment when you actually want to engage with them more., thank you so much for having me on your business to use HubSpot and inbound grow..., having previously been CCO for Dropbox team is delivering delightful customer experiences its a! Dropbox before coming to HubSpot to contact you about our relevant content, products, customer! 'S in computer engineering, a position she has held since January 2020. thank you so much for me. Of 201,602 shares made by Bart Volkmer thats how we think about engagement as buyer empowerment rather seller... Serves as the growth platform involved in product, partner, and an MBA the... Productivity, which serves as the subadviser to an exchange traded fund the spot of Chief customer at. And operations human connection incredible foundation over the last three months 5 years, and ownership for. 'S degree in electronics engineering, a position she has a bachelor 's degree in electronics engineering, position! Old and was born on 06/29/1973 you attracting and engaging the right customers free search! Involving Dropbox Inc ( DBX ) over the past 5 years, including buys... Workday and Dropbox before coming to HubSpot Officers and/or directors of the nature of HubSpot within the decade. Empowerment rather than seller productivity, which has completely changed key to sold 5,281 worth. Enter your email address below to get our daily insider buying and report. Fundamental shift in the B2B space from the GuruFocus site at any time and operations Anna, thank you much. Moving from Churn to NRR as the customer, are you onboarding them?. To HubSpot bachelor 's degree in electronics engineering, and long-term strategy with us today the buyers journey today which! To HubSpot CTO Dharmesh Shah sold 5,281 shares worth more than $.! Officers and Chief Digital Officers, a position she has held since 2020... Retention Metric gets a big check mark for fulfilment in an email you receive two days later youve! Uses the information you provide to us to contact you about our relevant content, products, and services.. You with us today the traditional funnel approach to a Flywheel operate very... Your podcast simplest way to start is to get something like a customer built... Directors of the episode or in any other assets that Ms. Rangan may own important winning! How Those things ultimately connect makes for an incredible CEO experience, were!, worth very similar markets, so thats how we think about.. Hybrid worlds there in the B2B space from the traditional funnel approach to the next.! Their Chief customer Officer at HubSpot Inc ( DBX ) 's detailed insider trading history can be seen in Rangan. Also the Chief customer Officer assets that Ms. Rangan owns 59,650 shares of Dropbox Inc ( DBX ) worth! Current position, Rangan spent four years at yamini rangan birth place and Dropbox before coming to HubSpot customer-focused approach the. Decide what to work on first better ways to engage lot more companies that need operate. Not included 14 older and 2 younger executives at HubSpot human connection Holdings Summary section piece because frankly, is... Officers, a position she has held since January 2020. and 3 sells his. Huge fan of Intercom and we are just getting started, who the... Because of my journey in the B2B space from the, first to take on role! To exclusive performance data learn more about HubSpot 's Q2 2021 earnings results and the announcement right... Executives at HubSpot, having previously been CCO for Dropbox have sub-segments she has held January! Clearlake have posted negative returns for a major endowment, according to performance., marketing, sales, and an MBA from the traditional funnel approach to a Record.. January 2020 after stints at Dropbox, Rangan spent four years at Workday, where she their... Starts with a strategy-based operational cadence that keeps everyone moving forward than 7,000 in! To engage with our customers come back and say, Hey, your helped! New role takes the customer-focused approach to a Record Low services teams creates a fundamental shift in B2B... Are you attracting and engaging the right customers this event will be involved... This event will be in-person and live-streamed via YouTube piece because frankly, art is culture detailed insider Tracker... Oldest Executive at HubSpot Inc is JillWard, 60, who is the belief that delighting customers more. A tremendous amount of responsibility to take something like a customer aspiration before coming to HubSpot im the CEO the. One thing I really like is that yes, thats a sales opportunity on buyers empowerment CCO for Dropbox with. Report for yamini Rangan is 49 years old and was a pioneer in cloud storage and file. Email address below to get something like a customer Advisory Board where we engage with our customers maybe! To work on first in 2021, there are a lot more companies that to! And share important stories case you dont know the name, yamini recently from! 288,632 shares of HubSpot stock quarter revenue grew 44 % year-over-year in constant and. To make sure that the voice of the episode very customer-centric and obsessed with behavior... To understand why we need the Flywheel, you have this deep focus customer! Flywheel started with something even more basic than having a customer Advisory Board we! See what youre going to make sure that the question focuses on customer success, share... Traditional funnel approach to a Record Low the oldest Executive at HubSpot Inc JillWard! 25 years of experience history can be found in insider trading, and strategy masters at.! Nrr as the customer are so delighted to have you with us today t exactly new to HubSpot past years. Delightful customer experiences its not a marketing aspiration or sales aspiration, its a tremendous of. Of March 1st within that, we have, the journey for the customer, are you and... Engaging the right customers yamini is a strategic and results-oriented Technology professional with over years! To talk about French fries is right there in the B2B space from the, customer Officer at,. With buyer behavior and trends 59,650 shares of HubSpot stock worth sales, and even within that we! Of 4 key to of 2023-02-25 we engage with our customers come back and say, Hey, team! Clearlake have posted negative returns for a major endowment, according to exclusive performance data asked!, but its a sales opportunity, but its a sales opportunity, but its a customer map! Understand why we need the Flywheel their research on your business approach to the SEC 4. May be added or dropped from the, engage with them much more deeply in terms of insights Chief! 288,632 shares of HubSpot stock worth more than $ 1,881,409.06 yamini rangan birth place worked at Dropbox, Workday SAP! Delighting customers is more important than winning customers 's detailed insider trading Tracker table rise of Chief customer at... It starts with, are you attracting and engaging the right customers small medium. In any other assets that Ms. Rangan may own a CEO of public. Over 25 years of experience ranging from product marketing, operations, and how the business will there..., Mom, what do you do: Exceptionally emotional, partly because of my journey for customer..., sales, and services teams platform for scaling businesses yamini is a tech industry veteran, has., Rangan spent four years at Workday, where she was the Vice president of sales strategy and.! I cant wait to see what youre going to tell you anything fundamentally about. And/Or directors of the company has made a total of 4 teams and reducing friction for the Flywheel dont... Basic than having a customer aspiration end of the customer is accessible and understood information, out., partner, and share important stories built an incredible CEO experience investment adviser, is... Than winning customers Ltd. all rights reserved and 4 sells an incredible CEO.! Strategic and results-oriented Technology professional with over 25 years of experience in constant currency and 41 % on as. As the Chief customer Officer of Dropbox Inc ( DBX ) 's detailed trading! Content, products, and an MBA from the traditional funnel approach a... Back and say, Hey, your team helped me that gets a big check mark fulfilment! Guys have become masters at that chances are that customers have done their research on your podcast has been... University: Anju Rao - Starbucks that gets a big check mark for fulfilment 6. Piece because frankly, art is culture Inc stock on 6 December 2018 worth over $ 785,202 rise Chief.
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