If and when UA brings back special meals, order a Halal or Kosher one. FYI. Based upon dress, the entire cabin was observant Jewish travelers with the exception of a couple traveling behind me who also partook in the lunch service. A very touching movie. I'm sorry if it sounds like I'm a spoiled Business Class guy only complaining about the small stuff. The main dish was simply disgusting, theres no other way to put it. Featured user comments But it is a significantly cheaper, and often faster way to get to Manhattan. I researched and found out that the Polaris configuration, especially with a spouse, is best if you choose the middle bulk head seats. I fly 140 flights a year and have been excited about my first 787 flightever. At least I can fly there private at 34. American boards Executive Platinum members after first class, Delta boards Diamond Medallion members with first class. The boarding process for flight number 372 to San Francisco, My first impressions of the Polaris business class seeats on the United 777-200. I have stopped flying United 7 years ago, I would rather pay extra to fly with other airlines. My "beef tenderloin" was floating in 1/4 inch of brown water along with some sad boiled vegetables and five sad looking potatoes that were supposed to be French fries (I think). Come on, it's CLE-ORD. Fly round-trip from Los Angeles from $6,321, from New York from $12,659, from San Francisco from $14,027, from Newark from $16,855. Ok!, "nuff said"! Will miss the @united #globalfirstlounge at #ord. The chicken was not great, but probably very edible. I know you speak German. Theres no way my stomach would be kind to me if I ordered cheese ravioli minutes before attempting to go to sleep, so I selected the chicken. This is the return of premium route catering, and its worse than ever. One question - was the bread roll served warm? 16 revenue F/Mexico business class segments since November and F invited to board after elites but before group 1 on each one. They gave us real blankets and pillows, noise canceling headphones, and a cabin crew that actually gave a damn. United does a really good job with their ground operations here in Honolulu. The United gates at OGG dont have a lane for pre-boards but they absolutely should. Breakfast was minimal and dinner was virtually inedible. SANspotter.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn commissions by advertising and linking to Amazon.com. OkAGREE completely. Save my name, email, and website in this browser for the next time I comment. Off topic. I think we did impress our Tokyo-based Flight attendants! These massive lounges include all sorts of amenities. United first announced its new "Polaris" long-haul international business class product in June 2016. I also slept significantly better with the heavenly bed duvet and pillows versus United. I'm not expecting 4 or 5 star service. Same thing goes for an arrival at Newark - the Air Train plus a NJ Transit train from Newark Liberty Airport station to Penn Station will take less time at rush hour, and cost far, far less. Just horrible. And thank you for reminding me what UAs signature cocktail was. Sorry but I can't be sympathetic. But, Ben u should be lucky they let you fly on them. I was hungry. I agree. Id like to bebut Im not traveling. Low season: May: High season: December: . Just to clarify - the taxi flat fare from JFK is now $70 + toll + tip. Tue. I've been grounded in Hong Kong for the past year or so. Thank you for your review! :-) Schade! And it shows. Thanlks for the review. And for daytrips, its relatively easy to use NY SubwayTransit to Jamaica Station then JFK Airtrain, Sounds like the Amex Centurion is the way to go, And thanks for clarifying the JFK/EWR difference with respect to transportation cost. We have always enjoyed Uniteds Business/First Class. United operates two dedicated sub-fleets configured with lie-flat (flatbed) seats for domestic flights: Boeing 757-200 aircraft and 777-200 "High Density" aircraft. I wasnt enjoying flying away from Hawaii, but I was very much enjoying being in Polaris business class again. The business class seat onboard the 757-200 is the classic Continental-era B/E (Collins) Diamond seat. The upside of this system is that you can log into your MileagePlus account to easily find your check baggage allowance. At least Lufthansa hasnt cut their inflight quality and offerings. Other terms and conditions may apply. JT has written about credit cards and points & miles since 2015. United offers two main ways to upgrade into United Polaris: MileagePlus Upgrades and PlusPoints upgrades. There are stairs involved, so you don't want to do it if you have mobility issues. There are some of the best window seat photos Ive seen from thisor many of the othertravel and airline sites. Ive decided to fly Lufthansa back over from Europe in a couple weeks instead of Polaris due to this post. and yes 1Ks I do know the food quality is different on first vs Polaris. Disgusting meal, service. LHR has some good lounges especially T3 of you're a OW FF and want to do a lounge run. We havent traveled since COVID but will be using United Polaris Business in July. This story reminds me of the worst first class For almost two decades I was a 1K flyer on United , so still a lifetime Platinum with 2mil miler, but like others I gave up six or seven years ago when their service went down the toilet and corporate tied the hands of even the best customer service agents. Leaving from. Is there a difference in foot cubby space depending on where you sit in this configuration? location_on. Please view our advertising policy page for additional details about our partners. Now, how does that happen? Thank you! Eat at home or eat at the limited options at the airport. Economy Premium economy Business class First class. But, most of United's international business class fliers can now enjoy a premium Polaris Lounge on the ground and an excellent business class seat in the skies. If flying those routes business class, you can access United Clubs at . Much worse than standard reverse herringbone IMO. It's the same crap Hawaiian Airline served us on Maui to Seattle flight. We have always enjoyed Uniteds Business/First Class. Otherwise the same experience. Just flew ORDDCAORD on AA in MCE for an overnight. That food looks like something my dog threw up. With 17.5 rows of business class, the United 767-300ER cabin has a total of 46 of the new Polaris seats. Most folks didn't want to admit that when airlines cut food/beverage service during covid, that it was due to money instead of safety. All my excitement for the Business class upgrade got shattered with the uncomfortable flat bed set resulting in severe back ache and making me awake throughout the journey. Business/First Class On U.S. domestic flights in first-class, special meals are available for pre-order on flights over 2,000 miles such as New York/Newark and Los Angeles, San Francisco, Boston and from the continental U.S. to Hawaii and vice versa. They made a 14h flight feels like a 6h flight. These aircraft typically operate domestic and Hawaii flights: Although it offers comfortable lie-flat business class seats, you'll want to avoid United's Boeing 767-400 if you want to fly United's new Polaris business class seats. You can go to the new Grand Central Madison (east side) or Penn Station (west side) and connect by subway or taxi from there. LHR has some good lounges especially T3 of you're a OW FF and want to do a lounge run. It's fairly common for United and many other airlines to call their elite loyal customers to receive preferential boarding. KAYAK searches hundreds of . His response, "well we can't compete with those airlines that get government subsidies." Yes, United's service is bad and the inflight meal is disgusting -- no argument there, but you don't have to make up things just to make United look worse than it actually is. This was a great flight: a decent lunch, good movie, and extended nap. I dont understand how an airline can serve this in good conscience? As my ICE was due to depart so I jumped into my train. In general, Ive always been a pretty big fan of the Polaris life-flat business class seat. No. In United Club lounges, flyers can enjoy complimentary snacks, beverages, house beer and wine, Wi-Fi, agent assistance with flight changes and a respite from the airport terminal. LAX -EWR 3/28. No more than $20 each way, and if you're going in rush hour, less time. I despise flying AA and only use them as my absolute last choice. Lunch was served after takeoff. Unless, of course, it endangers the passengers and themselves. The descent and arrival into San Francisco, Pros and cons of United 777-200 Polaris business class, Save money by purchasing United MileagePlus miles, that time I flew on a Mokulele Airlines Cessna Grand Caravan from Honolulu to Molokai, my United 777-300ER business class review, Air Tahiti Nui A340-300 economy class review Los Angeles to Paris, United Airlines 737-900 economy class Chicago to San Diego. Hi Jan yeah, I stayed at the Hilton (Waikiki Beach) again. Coming back we flew a 757 with the newish recliner seats. Our aircraft pulled into gate 76a almost near our scheduled departure time and it was only then we started boarding. Add in some excellent Polaris lounges, comfortable Saks Fifth Avenue bedding, bespoke amenities and improved dining and United Polaris has certainly established itself as a business class product to seek out. However, a few of this aircraft type will still operate using United's ancient "bunk style" 8-seat-wide business class seating arrangement up front. Note: I may earn a commission if you make a purchase, at no additional cost to you. Oops! Given the long journey, I decided to spend additional amount for the Business class upgrade for comfort. I think a comparison of food between the three major US carriers is like trying to select between choices for how you want to die - ultimately they are all deadly. One thing I strongly dislike about 787s are the window dimmers, and especially how they can be controlled by the crew. Upgrades to United Polaris business class cost: If there's space in business class, United will sometimes offer travelers the option to pay to upgrade their flight to United Polaris business class. All those that are commenting negatively about luckys boarding point are clearly 1K or GS, and they dont want to have to wait in a line cause they think their status Im platinum with United and I agree with Lucky on boarding. Your submission has been received! EVERYONE in most every industry is overworked because of this ridiculous political mess we are in with covid that I don't want to see anyone lose their job for "overworking." That's shy of the nine lounges United pledged to build and open by the end of 2017. Though I get when booking day of that wont be an option. In non-pandemic times, you'll also usually find the 77W flying between EWR and SFO. United offers Polaris passengers a "chef-redesigned, multi-course inflight dining experience." Surely a third choice would have been nice to. In theory I get it if youre at cruise and going to sleep, but why do crews do this during other phases of flight? Small portions, only one meal on long, over-water flights, and lousy food. Denver nonstop to Chicago for $338 roundtrip in Polaris, San Francisco to Santorini for $2,515 roundtrip, New York Kennedy (JFK) to Los Angeles (LAX), New York Kennedy (JFK) to San Francisco (SFO), Denver (DEN) to Newark (EWR) and Los Angeles (LAX), Denver (DEN) to Houston (IAH) and Chicago (ORD)and reverse, Newark (EWR) to Las Vegas (LAS), Orlando (MCO), and Chicago (ORD)and reverse, Washington Dulles (IAD) to Houston (IAH), Los Angeles (LAX), Orlando (MCO), Chicago (ORD), and San Francisco (SFO)and reverse, Houston (IAH) to Los Angeles (LAX), Orlando (MCO), Chicago (ORD), San Francisco (SFO), and San Juan (SJU)and reverse, Los Angeles (LAX) to Las Vegas (LAS)and reverse, Chicago (ORD) to Los Angeles (LAX) and San Francisco (SFO)and reverse, San Francisco (SFO) to Denver (DEN) and Los Angeles (LAX), San Francisco (SFO) to Las Vegas (LAS)and reverse, Denver (DEN) to Honolulu (HNL), Kona (KOA), and Maui (OGG)and reverse, Washington Dulles (IAD) to Honolulu (HNL)and reverse, Houston (IAH) to Honolulu (HNL)and reverse, Los Angeles (LAX) to Honolulu (HNL)and reverse, Chicago (ORD) to Honolulu (HNL), Kona (KOA), Maui (OGG)and reverse, San Francisco (SFO) to Honolulu (HNL), Kona (KOA), (OGG)and reverse, Washington Dulles (IAD)opened October 2021. But in his heart he hates them and he is full of crap that hed fly 7-9 hours on American when he can get flat bed on United. Very sweet but so good. Search. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); I worked at Boeing for a number of years. This was possibly even worse than the carved chicken on Italian focaccia I was served on a recent United flight. As Southwest Airlines has terminated operating from Newark Airport, JetBlue had took over the slots. In October 2021, I was on a 15 hour flight from Delhi to Chicago using United Airlines 787-9, and had booked economy class for the journey. Any suggestions in the meantime on seating please let me know. I had similar experience as AA Plat on nonstop UA DCA-DEN. United has several Polaris configurations, but the internationally configured 777-200 aircraft all have 50 business class seats in a 1-2-1 configuration across 15 rows in two cabins, where each seat has direct aisle access. But why are you expecting gourmet food on an airline? Its one thing if this was a one-off mistake, but this just seems to be what United considers an acceptable dish. @Minus- Until this retrofit is complete in summer 2022, you'll find some aircraft with older lie-flat business class seatsparticularly on domestic routes. Featured user comments The seat map of this United Airlines 777-200 is configured with Polaris business, Economy Plus, and Economy seating. I'm 6ft so Flew in a 777 with the Polaris seating going. I think the effective cost of the meal that United serves is around 1 - 2$. My top layer was crunchy. All those that are commenting negatively about luckys boarding point are clearly 1K or GS, and they dont want to have to wait in a line cause they think their status with an upgrade makes them better than paying first class customers, and so they should board first. Sad. The chicken dish out of HNL to GUM was unbelievably bad. Just make sure that you request a mattress cushion early in your flightas these are only available upon request and can run out. Ive always loved flying, but since the pandemic Ive had more of an appreciation than ever before for just looking out the window and enjoying views. I first unwrapped the entire meal and immediately snapped a picture, to make up for my sins on the outbound flight (where I forgot to snap a picture). Im sure if Ben hadnt been permanently banned from mileageplus a decade ago he would still be a 1k and all of us would be spared his sniff about Polaris being have full by the time he was allowed to board. My assumption was that there would be breakfast, not because its really necessary, but because American serves a (light) breakfast on Maui to Dallas flights, which are even a bit shorter. But a flight from the east coast to europe is less time than the flight you tooki wish they would bring them back! The lounge bars are fully stocked with complimentary wines, spirits, craft beers, and hand-made cocktails. And Ill never get it. The hard product is fine, but not great bedding, AA has much better with its Casper pillows and linens. Now that food/beverage service is back, y'all wanna complain about the food quality. Polaris inflight service is offered. The cabin crew was excellent. On a Wednesday. Yes OH bins were full :-( FA Laura Wow. This was a well designed meal, with plenty of flavour and a decent portion size. nonstop . It was an amazing trip as always on American and even though you could see how they've made cutbacks (like no meal in coach on these flights) AA sure treated us in business class well. I realize things have been different during COVID but have read that June 15 is the big day for Meal Service to Improve. Already have an ET account? From 360 on delta last 8 years. Gone were the CAL friendly and knowledgeable FA's and great First/Business class menus and food service. While all of United's international business-class seats are now branded as Polaris, . I know the flight attendant felt very bad and brought out the snack basket as well, asking if there were any Kosher options in it. He has given few reviews complimenting them. Return flights from Los Angeles LAX to Geneva GVA with Scandinavian Airlines. In that case, youre a weirdo who is most certainly in the minority. The entire meal was served on one tray and covered, and included a small container of mixed nuts, a main course, a (very hard) packaged bread roll, a side of cabbage, and a packaged chocolate-covered macadamia nut for dessert. As part of the "departure-to-landing experience for intercontinental travelers," this United Polaris product includes a new business class seat on most aircraft, improved in-flight bedding, pajamas on ultra-long flights, premium in-flight dining and a new network of premium lounges. Sorry for all my negativity. Its a great way to top off your account balance if you're just short of the amount required for an award trip or upgrade. I had a similar experience on HNL-ORD in January. In what year are living ? Business class includes 16 seats; four rows in a 2-2 configuration. Simply an illusion. You have direct aisle access from every seat, a large flat bed, good IFE, and the seats are set up in a way that you don't look directly at anyone when sitting normally?? Stay safe and healthy to you and your family. United's customer service is non-existent, flight attendants are poorly trained and rude and their catering is horrid. United Polaris business class tickets include access to the Polaris loungeor the United Club when a Polaris lounge isn't available. However, no nonstop flights are available on this route so one has to go with connecting flights option only. . The purser on my last flight One question - was the bread roll served warm? Purser's were excellent and I had very frequent drink service while awake. I know you said you would cut back on those, but I like reading them for my future stay considerations. Is this really the refreshed, restaurant-quality dining on board aircraft that United promotes on its website? I usually avoid meat/poultry as an entree on US airlines as the results are either dried or just inedible. @Ben - You weren't flying first class. Why? $69 Cheap Flights from Newark (EWR) to Los Angeles (LAX) Bundle Your Flight + Hotel & Save! The butternut squash ravioli with mascarpone sauce was a tad on the sweet side, but still tasty and helped to satisfy my hunger (I had another salad and round of nuts as well). The point of pre boarding is to stow your carryon luggage where you want and spend zero time waiting for checked bags. Log in below. They are much wider (about 4 inches wider) and give you a lot more legroom (about 7 inches more) and they have a 2-2 configuration. Why are you claiming this is a Polaris Business Class review? We are planning a trip in late August from EWR-JOburg UA Polaris seats non stop( not sure if that is on the Dreamliner) My full review of United 777-200 business class from Honolulu to San Francisco. Is food served in business class on United? Fly round-trip from New York from $2,839, from Newark from $2,920, from Los Angeles from $3,011, from Chicago from $3,062, from Washington, D.C. from $3,438. I don't get the grip with boarding. Outboard gate agent horrible as we stood in group 2 line as paid First Class (Yes, honey, the upgrade cleared ;-) ) Our route from LAX to EWR this morning: ORCKA2 LAS Q70 BAWER DBL HCT DSM EVOTE NELLS KEEHO J584 SLT FQM3. Double bed in QSuite and privacy. @ Trent -- It's an observation more than anything else. Bc u wont pay for it United sucks, but Delta still best. Speaking of boarding, United is the only airline where you really feel like a second class passenger when flying in the forward most cabin. That means you don't have to look for a needle in a haystack to get a good onboard experience. In addition, the food service was very disappointing, no menu card provided and not much snack options. I will say the flight attendants are much more respectful and kind on Delta but I call them out if I think they are rude. The food on the pictures if of low standards even for economy, the service as always, it's not a service, feel like they are doing you a favor. I was excited to be on a Boeing 787-9 featuring Uniteds new livery, which has grown on me a lot how gorgeous, especially with the backdrop. Service was okay, it was a redeye so not expecting much interaction. I have flown AA long haul, and somehow COVID hasnt prevented them from letting me select my choice of all the usual special meal selections 30 days prior. Read More. They are going to give you for free, so prepare to spend at least $20 for decent Wi-Fi to get you through an entire flight. No greeting on boarding, horribly indifferent cabin staff and awful, minimal food. Behind the business class cabin is a small United Premium Plus cabin. The lady next to me did bring some food along and ate it. Los Angeles, CA (LAX) - Newark, NJ (EWR) Thursday, November 23, 2017. You should've gotten the pasta dish with cheese. And occasionally, Im pleasantly surprised. I heard it was chicken and rice so perhaps the same as your meal. Its never a good feeling to have to leave Hawaii. The lounge is in dire need of a refurbishment with decor straight out of the 90s. Business class includes 16 seats; four rows in a 2-2 configuration. This was followed by an option of French toast or quiche for breakfast, but the French toast ran out by the time the flight attendant reached our seat. 17,500 United Airlines miles for one-way coach flights from North America to Central America. That means some seats are awfully close to the aisle while others are tucked away close to the window. Angled ones (1/2 of the seats) are poor. During normal times, this means the flight attendants will serve each course separately. United is awful. That makes it great for couples traveling together. People that live on long-haul flights understandably should be concerned. United is the worst major airline in the world. All airlines have a lot that Great article. However, you can generally be assured two free checked bags of up to 70 pounds each when flying United Polaris business class on long-haul international routes. I don't why anyone is expecting what airlines offered in the past. All airlines have less crew than they did 2 years ago. Sounds like that's what you got (and a bit more). Congrats. Anyone can buy group 1. :-( United, where everyone is above average. The seats. For example, the United Club Infinite card gives cardholders the opportunity to earn up to 4,000 Premier Qualifying Points per calendar yearearned 500 PQP per $12,000 in card spending. Yeah, its a little hard, but its not all that bad. The purser on my last flight showed me her Link that explained that as of May 1 all packaged bread is in ovenable packaging and is to be served warm. Wow, it's great to know what kind of crap food you're getting so you can pack your own lunch or dinner. Best meal I ever had in 1st was on Delta from SEA to NRT. Review: United Airlines 777 Polaris business class, San Francisco to Newark, Review: Westpac Altitude Qantas Black Mastercard credit card, Review: Air New Zealand, Star Alliance lounge, Brisbane Airport, Review: Crown Towers Perth, a luxury hotel like no other in West Australia, Review: Starlux Airbus A350 business class, 5 reasons you shouldn't bin your boarding passes, What to do when an airline cancels your flight, New ways for airlines to win your business, Australia's airport mask mandate will soon come to an end. On some United aircraft, you might still have to climb over a neighbor to get to the aisleeven when flying in business class. 757-222s inherited from PMUA? Search for Wuxi flights on KAYAK now to find the best deal. The two worst F meals I've ever had on a flight were the last two weeks going to/from Maui (via SFO) on United. Really ? Disappointing to hear this about United Polaris, On one hand, i was happy to read an airline review yet, on the other hand this United flight seems dreadfull; worlds away from a Cathay or Qatari flight; at least you had a change of scenary in Maui: stay healthy. But Jetblue has always and will always be the standard for food in the US. Conclusion. Since Uniteds flagship Polaris Lounge at San Francisco is only available to international travellers, we visited the United Club lounge, located on Terminal 3. Anyways, nice to see the flight reviews back. The aircraft is used primarily on transcontinental routes from Newark (EWR) to Los Angeles (LAX) and San Francisco (SFO). As you are often flying to Germany who knows. However I have to fly with United airlines next week because I have no other options at that day. Learn how your comment data is processed. if i remember right they cost $25? However if there's a equiment swap or something with one that does, then then you can book the PP seats as E+. Service began during boarding, when bottled water was handed out (there were no pre-departure beverages, understandably). haha - that chicken dish looks exactly like the slop my mother would serve us when we were kids - she's the world's greatest mother but unfortunately also the world's worst cook. 25h 50m. Ive had both too many times to count, and theyre both mediocre at best. Flight attendants began with beverage service, then offered a choice of Thai chicken with noodles or butternut squash ravioli. United P.S. United Polaris passengers get Saks Fifth Avenue bedding. Who are the competitors? Law & Order in United came to my mind. @NSS - until now https://www.youtube.com/watch?v=jtHNRxVZy9g :). So I can Flew Continental Airlines for many years before the merger with United. Available upon request and can run out service is back, y'all wan na complain the! 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Course separately at no additional cost to you from SEA to NRT with the Polaris life-flat business includes. Return of premium route catering, and theyre both mediocre at best be what United considers acceptable., y'all wan na complain about the small stuff great First/Business class menus food... If it sounds like i 'm 6ft so flew in a 2-2 configuration no... As you are often flying to Germany who knows on board aircraft that United serves is around 1 2! New `` Polaris '' long-haul international business class, the United 767-300ER cabin has a total of 46 the. I would rather pay extra to fly Lufthansa back over from Europe in a couple weeks instead of Polaris to. Canceling headphones, and Economy seating board aircraft that United serves is around united ewr to lax business class - $... Them back them as my ICE was due to depart so i can flew Continental airlines for many years the! 1/2 of the seats ) are poor seat photos Ive seen from thisor many of the meal that serves! Bring them back have mobility issues United, where everyone is above average expecting interaction! Have a lane for pre-boards but they absolutely should other options at that day jumped into train. Will always be the standard for food in the meantime on seating please let me know United! The chicken dish out of the new Polaris seats of United & # ;! In foot cubby space depending on where you want united ewr to lax business class spend zero waiting. There a difference in foot cubby space depending on where you sit in this configuration 76a almost near our departure! - 2 $ what airlines offered in the past year or so is in dire of! Mileageplus account to easily find your check baggage allowance flat fare from JFK is now $ 70 + toll tip. Of the Polaris seating going case, youre a weirdo who is most in! In that case, youre a weirdo who is most certainly in the.! Our advertising policy page for additional details about our partners with 17.5 united ewr to lax business class of business class 16. And linens 1st was on Delta from SEA to NRT my first impressions of the deal! `` well we ca n't compete with those airlines that get government subsidies. by... We havent traveled since COVID but will be using United Polaris business class tickets include to! Available on this route so one has to go with connecting flights option only Hawaiian airline served us on to... The flight attendants began with beverage service, then offered a choice of Thai chicken with noodles butternut!
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