When packaging is needed or desired, Roadie promotes and strongly encourages all Senders to use an Open Box Policy. Until they start running out of drivers, they will not care about anything on the driver/product side of the house. You may give notice to Roadie at any time by email at operations@roadie.com with a copy to legal@roadie.com and/or letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail to Roadie, Inc. at 7778 McGinnis Ferry Road #270, Atlanta, GA 30024, addressed to the attention of: Head of Operations. Roadie cannot know what packaging is necessary for any item You send. ALL ROADIE ACTIONS TAKEN WITH RESPECT TO THE TEMPORARY LOCK AND/OR PERMANENT DEACTIVATION OF YOUR ACCOUNT MAY BE TAKEN IN ROADIES SOLE DISCRETION, WITH OR WITHOUT NOTICE, AND WITHOUT LIABILITY TO YOU. Educate drivers to ring the bell and give proper training. Log in to your account. How long does it take to wait for the roadie customer service team to authenticat. Additional Protection is available for purchase through Roadies partnership with UPS Capital, up to $10,0000* per Gig. You acknowledge that Your personal phone number will be made available to the Sender so that the Sender and/or Gig recipient may contact You directly to facilitate the completion of the Gig as needed. Failing to respect others may lead to Your deactivation from the Roadie Platform. You will not access or use our Platform in any way that could cause harm, nuisance, annoyance, or inconvenience, or interfere with or negatively affect other Users from fully using or enjoying our Platform as intended. Roadie does not have the right to, and shall not, control the manner or the method of accomplishing a Gig to be performed by You. Sender Requirements and Gig details set forth any requirements for the vehicle to be used by You to perform the Gig. Lmao they are so far behind on ZenDesk tickets. Roadie reserves the right to modify these T&Cs or any of our policies relating to our Platform at any time, effective upon posting of an updated version of the T&Cs on our Website and/or on our App. You agree to use a true facial picture in Your profile when creating a Roadie account. . If You dont leave the packaging open a Driver always can require You to open the packaging to inspect items before leaving with the Gig, or cancel Your Gig without penalty if You do not allow inspection of Your Gig contents upon their request. If a Sender has agreed to reimburse Drivers for parking fees and tolls, the Gig as posted in the Platform will indicate that parking and tolls will be reimbursed and provide the Driver functionality to upload their receipt(s) after completing the Gig. Luke Bryan. You agree that You will not stalk, intimidate, threaten, harass, cause physical or mental distress, or otherwise display any aggressive, confrontational, intimidating, threatening or harassing behavior toward or against any User, Roadie personnel, recipient, or other third party, including without limitation: Keeping the Roadie Community safe, friendly and helpful for all means that all Users of our Platform have a responsibility to treat each other and all third-parties they encounter while using the Platform with respect and dignity. For the full terms of the Roadie Protection Plan and how to File a Claim, visit www.roadie.com/protectionplan. If u need more detail I reported more investigation to us labor internet app department to true information this account is blocked for this reason after purchase promotion The receipt already provided but customer and safety y service more than 72 hours not reply and for me working employee decrimination against unknown nincident account blocked. Roadie, in its sole discretion, may place a hold on a Drivers Gig Payment if the delivery of the Gig is not provided expressly in accordance with the Sender Requirements and any other directions set forth in the request for Delivery Services, and these T&Cs, and/or Roadie determines it otherwise necessary or advisable to place a hold on such Gig Payment, including without limitation if Roadie has any suspicion or reason to believe that a Driver or Sender has breached these T&Cs or any Applicable Law. My account has been locked for six days due to no support agents being available during the times that they should have been I requested a verification for an address around *:** p.m. there was no response until *:** p.m. The driver literally opened my package to see what was in it. If You have entered into any separate agreement(s) with Roadie and/or any Roadie affiliate addressing Your access or use of our Platform, our Services and/or the Delivery Services, You acknowledge that the terms of any such agreement governs Your access to and use of the Roadie Platform, our Services and/or the Delivery Services. Appears they don't have a quality hiring system in place. But we also understand that sometimes there may be extenuating circumstances of which Roadie . DRIVERS AND DRIVERS RESPONSIBILITIES. That is the better half of a normal work day I need this delivered before 8 pm. We look forward to seeing you on the road again soon. GET A PERSONALIZED QUOTE Send overweight items without all the baggage Why choose Roadie for heavy item delivery Heavy item delivery doesn't have to be a pain for you or your wallet. After forming an account on the Roadie Platform as a Driver, You may be notified of available Gigs which You may offer to perform. Is this your company? Confidential Information means all information, whether oral or written, and whether contained on electronic media or otherwise, to which a User is given or has access to, or is made available to the User in connection with their use of the Platform, including without limitation names, addresses, telephone numbers and any other information which may be used to distinguish or trace an individuals identity, either alone or when combined with other personal or identifying information that is linked or linkable to a specific individual (PII or Personally Identifiable Information), and health information protected (PHI, and Protected Health Information) under the Health Insurance Portability and Accountability Act (HIPAA). Customers and drivers of roadie, the delivery gig app, Press J to jump to the feed. Im mind blown and confused to say the least, has anyone experienced something similar to what Im going through? Create an account to follow your favorite communities and start taking part in conversations. Pass a basic background check. Disgraceful customer suppirt, inept, dismissive, disregarding & then they lie. You agree to have a mobile device with the Roadie App running, and to not disable the Roadie App or its geolocation software at any time while performing Gigs. This will surely increase the credibility of your complaint. Otherwise the majority of deactivation decisions will be eligible. I was locked for nearly a month and calling solved my issue in 5 minutes. Neither Roadie Content nor User Content includes information provided or received by Users when performing or receiving Delivery Services hereunder, whether or not Confidential Information, including pickup and delivery photos, and no User is granted any license to or right therein and may not post or otherwise disclose on social media pages and feeds, whether or not Roadies, any content containing such media and it will be deemed a material breach of these T&C if you do so. Tap Edit. I will have a few drivers who do this but I have many who do not. The next day roadie sent me an email notifying my that they locked me out my account for misdelivery and refusal to bring the items to the correct location and I called and emailed them about it and every single time j was told I have to wait for user relations to contact me about it and it has been 2 weeks since and I'm still locked out please You agree to comply with all Applicable Law while using the Platform and offering on Gigs including, but not limited to,labor andemployment laws such as the Immigration Reform and Control Act of 1986, asamended, and the Illegal ImmigrantReform and Immigrant Responsibility Act of1996, as amended. Level 12 . Subject to Your compliance with the T&Cs, Roadie hereby grants to You the limited right to access and use the Platform on any authorized Android Device that You own or control and/or any Apple Device that You own or control and as permitted by the Usage Rules set forth in Section B of the Services and Content Usage Rules (the Usage Rules). Pamela Hollar You represent and warrant that Your insurance coverage is sufficient insurance to cover any damages, injuries or harm You may incur or cause arising out of, or related to Your use of the Roadie App and the performance of the Gigs You offer to perform, including damages to Your or a third partys property and costs of medical care You or a third party may require due to injury. At least a break will probably help my mental health ALOT, so aggravating. Sign up free and create a custom quote in 3 minutes or less. You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit Collective Content, except as expressly permitted in the T&Cs. Here are the most common reasons for a locked account: Missed Delivery Outdated Contact Information Suspected Fraud. Roadie does not make the decision to permanently deactivate a Driver's account without a complete investigation. You will provide Roadie with such proof of identity we reasonably request and will not impersonate any person or entity, or falsify or otherwise misrepresent Yourself or Your affiliation (actively or by omission) with any person or entity. Otherwise, your balance will be automatically sent to the bank account listed on your account every Tuesday. Similarly, a Driver is any entity or individual who forms an account on the Roadie App as a Driver and/or otherwise performs Delivery Services, including at the request of, or for the benefit of, a Sender. You acknowledge that any provisions in these T&Cs setting forth requirements, qualifications, specifications or performance standards, including the Sender Requirements, or having the effect of reserving ultimate authority in Roadie for ensuring the same, have been inserted at the request and on behalf of the Senders who are using the Roadie Platform, and are included specifically for their benefit, for the safety of the other Users of the Roadie Platform, Gig recipients and members of the general public, and/or to achieve compliance with Applicable Law. To whom I told the situation to, then the agent immediately started blaming me and letting me know that I was in the wrong and hes locking my account due to Walmart not receiving the items , I told the agent that I didnt know what to do in the situation that I was not told how to handle it. SIGN UP FOR FREE Features Easily create deliveries in the Roadie app on any device Up-front estimates Send almost anything same-day, up to 100 miles Real-time tracking and SMS updates Automatic $100 insurance coverage, up to $10,000 available By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If Roadie Support cannot reach a user because of outdated contact information, the account will be locked. Received a couple of text saying they were nearby and would be arriving soon. Then he cuts me off completely and I am now locked out of my account. You can leave your number, but they will not call you back. The issue will be escalated to the Trust & Safety team for review. Unless Roadie has entered into a separate written agreement with a User addressing their access or use of our Platform, our Services and the Delivery Services, these T&Cs, and all agreements and documents referenced herein comprise the entire agreement between You and Roadie superseding all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between You and Roadie regarding Your use of and access to the Roadie Platform, our Services and the Delivery Services. license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Platform in any way; use or commercially exploit Roadies logos, trademarks, service marks, and trade names, including on any website of Yours, or challenge or assist others in challenging Roadies ownership or registration thereof, or attempt to register any trademarks, service marks or trade names confusingly similar to that of Roadies; modify or make derivative works based upon the Platform; create Internet links to the Platform, alternate access to Services, or frame or mirror any part of the Platform on any other server or wireless or Internet-based device; reverse engineer or access the Platform to copy any ideas, features, functions or graphics of the Platform whether to build competitive products or services using similar ideas, features, functions or graphics of the Platform, or otherwise; launch an automated program or script that unduly burdens, interferes, disrupts, hinders the integrity, operation and/or performance of the Platform (or the data contained therein) in any way or for any User, including but not limited to Trojan horses, viruses, worms, web spiders, web crawlers, web robots, web ants, web indexers, bots, or any program which may make multiple server requests per second, or send and/or store in our Platform material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; attempt to gain unauthorized access to the Platform or its related systems or networks, or circumvent or attempt to defeat any security or verification measures relating to use of the Platform; or. If You do not want to receive such advertising You should notify us in writing. Keep in mind that if you've updated your password . You also agree to pay all fees (if any) charged by the App Store in connection with the Platform. Licenses Granted by Roadie in Content: Subject to Your compliance with the T&Cs, Roadie grants You a limited, non-exclusive, non-transferable/sublicensable, non-assignable license to view, download and print any content that Roadie makes available through the Platform or on its social medial pages and feeds (Roadie Content) and to view any content that a User posts, uploads, publishes, submits or transmits to be made available through the Platform or on Roadie social media pages and feeds, including any questions, comments, suggestions, ideas, or feedback (User Content and with Roadie Content collectively, Collective Content). If accepted for a Gig, a Driver is solely responsible for completing delivery of the Gig as agreed upon BEFORE being paid. Thank goodness for Apps to even the playing gield with lying Comoanies & personnel. Wir helfen GetHuman8066859 bei der Lsung des Problems mit dem technischen Support Roadie von Jan 1, 2023. They are not anwsering any of my questions and I am . Hello Roadie family, I got an email about my account being locked on Tuesday 6/12/22 due to my "behavior" on a Delta Luggage Gig. By posting or making available any User Content, You represent and warrant that You are the sole and exclusive owner of all User Content that You make available or post or You have all right, license, consent and release required to grant to Roadie the rights in such User Content contemplated under the T&Cs; and neither the User Content nor Your posting, uploading, publication, submission or transmittal of the User Content or Roadies use of the User Content (or any portion thereof) will infringe, misappropriate or violate a third partys patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy, or result in the violation of any Applicable Law. The other day I was assigned a Best Buy batch order. [protected] or [protected] Specific Airport Information. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU, AS A USER OF THE ROADIE PLATFORM, ARE SUBJECT TO A STRICT DUTY TO MAINTAIN THE ABSOLUTE CONFIDENTIALITY OF ALL SUCH CONFIDENTIAL AND PERSONAL INFORMATION AND YOU UNDERSTAND THAT UNDER NO CIRCUMSTANCES MAY YOU DISCLOSE SUCH INFORMATION TO ANY OTHER PERSON OR USE SUCH INFORMATION FOR ANY OTHER REASON THAN TO RECEIVE OR PERFORM SERVICES VIA THE ROADIE PLATFORM AS INTENDED. Roadie does not make the decision to permanently deactivate a Users account without a complete investigation. Roadie enables a more personalized delivery experience. #270 Suwanee, GA 30024. ROADIE EXPRESSLY DISCLAIMS ANY LIABILITY THAT MAY ARISE BETWEEN USERS OF ITS PLATFORM. Cloudflare Ray ID: 690d0484ca8454cd Your IP: 172.98.66.221 Performance & security by Cloudflare" Roadie reserves the right to stop offering and/or supporting our Platform and/or our Users ability to receive or perform Services or any particular portion or part of our Platform or access to Services at any time, at which point Your right to access and use the Platform and Your access to the Services therefrom, or any part thereof, will be automatically deactivated. If your Apple ID has been locked or disabled - Apple Support (UK) If your Apple ID has been locked or disabled If you or someone else enters your password or other account information incorrectly too many times, find out how to regain access to your account. Look for the message letting you know Your account has been locked. possess the proper vehicle, equipment, licenses, permits, training, and/or insurance as are required by a Sender in order to perform any particular Gig You offer to perform, Applicable Law, or recommended by applicable industry standards; use vehicles in good operating condition and, on the outside, clean and well maintained without material physical damage, and on the inside, smoke and odor free and free of excessive pet dander; not use open convertibles or open truck beds in the performance of Gigs containing perishable or delicate items; not wear clothing displaying the logo or brand of Roadie or any of its affiliates, or a particular Sender while performing Gigs or which is obviously and generally offensive or unprofessional; not smoke, including on the way to pick up the Gig; not engage in activities that distract from the performance of the Gig, including being under the influence of illegal drugs and/or alcohol or illegally talking or texting while driving; not disable Your devices geolocation software while performing Gigs; not enter any Gig recipients home, nor enter or access any secure, private or employee-only areas in any place of business; not carry on Your person any personal weapon or other item designed or used for inflicting bodily harm or physical damage (including knives and firearms) when entering any pickup or drop off location; and. Not too worried as we were all outside anyways. Driver Agreements, Representations and Warranties. If you receive the message "Your account is currently unavailable" when you try to access your OneDrive, your account might have been temporarily blocked due to unusually large traffic volume, suspicious activity, or a violation of the Microsoft Services Agreement or code of conduct. I swear there has got to be 2 or 3 support agents running that whole support operation. Tax Information. You represent and warrant that you are at least eighteen (18) years of age or such older age as may be required in a State or other jurisdiction that restricts the ability to enter into agreements due to age. They responded within 4 hours, let me know it was locked due to inactivity and reactivated my account. Assault, harassment, and misconduct, including sexual, of any kind. Same thing happened to me and I asked for an appeal. I have the whole night on video to support my case along with GPS history and call logs. I expect a solution and I want to know how this is going to be handled. If Roadie collects or uses Your personal information in connection with Your access to and use of the Roadie Platform, our Services and/or the Delivery Services, such collection and/or use is described and governed by our Privacy Policy. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. If You elect to use any direct debit features made available by Roadie or its third party partners You acknowledge that You may be subject to supplemental agreements related to those services. UNDER NO CIRCUMSTANCES WILL ROADIE, ITS AFFILIATES, ITS LICENSORS, OR ANY OF SUCH PARTIES AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS BE LIABLE TO YOU, ANOTHER USER OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR EXEMPLARY DAMAGES ARISING IN CONNECTION WITH YOUR USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM OR SERVICES, ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN ANY USER, ANY THIRD-PARTY SERVICE PROVIDER, ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE WEBSITE OR IS A USER OF THE PLATFORM INCLUDING FOR PERSONAL INJURY, LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE, EVEN IF ALL PARTIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Would love to know why my package was never attempted to be delivered. YOU HEREBY RELEASE ROADIE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, AFFILIATES AND LICENSORS FROM ANY LIABILITY RELATED TO ANY USE OF OUR PLATFORM OR YOUR RECEIVING OR PROVIDING SERVICES OR THE CONDUCT OR MISCONDUCT OF A USER. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please do not use ROADIE. Coronavirus Information. that any personal information supplied by You will not be misappropriated, intercepted, deleted, destroyed or used by others. This grant does not allow You to use the Platform on any Device that You do not own or control. Every Driver has a right to know what they are taking along on their ride, and by using an Open Box policy You help us ensure that the Roadie Platform is not used to send Prohibited Items, including without limitation, illegal substances. Roadie Driver Requirements: 18 years old Valid Social Security number Valid US Driver's license the accuracy or completeness of any content provided through the Platform or the content of any websites linked to the Platform; that access to the Services or Platform will be uninterrupted, error-free, secure, timely or operate on any Device or in combination with any other hardware, application, system or data; the results that may be obtained from the use of the Services or Platform; that the Services or Platform, or the quality of any products, services, information or other material purchased or obtained by You through the Platform, will meet Your requirements or expectations; the timeliness, accuracy, or reliability, of any User; the timeliness, accuracy, or reliability of our Services or Platform, or any information or materials provided through or in connection with the use of the Services, Platform or App; that the Platform is free from viruses, worms, Trojan horses, or other harmful components; that any errors or defects in the Services or Platform will be corrected; or. Achievements Activity Profile Settings. This forces me to change to portable oxygen which weighs 7 lbs. Roadie shall use all Marks in compliance with all applicable laws and regulations. Roadie reserves the right to switch payment processing vendors or use alternate or backup vendors in its discretion. By posting on our social media pages, You represent and warrant that Your User Content complies with Roadies Social Media Guidelines and does not contain any content prohibited or otherwise restricted therein. If a Gig Payment is placed on hold, Roadie will release a Gig Payment to a Driver upon establishing the validity of the accounts and Gigs under suspicion, in Roadies sole but reasonable discretion. My account is locked I'm a driver for roadie Hey I picked hi I picked up an order for $** it was a medium package to be delive. Condition (77 %) Happiness (80 %) Grooming (90 %) Comfort (100 %) " " JPnO Aidan. If you need additional assistance, you can always contact us via chat on the website. See guaranteed payouts upfront. Roadie is a hassle-free solution for shipping heavy items Send Now Easier delivery. You will receive a c. What Are Driver Certifications and How Do I Get One? Sorry for the late reply, I got a new phone and couldn't get on my account for a while. Every time You access or use the Roadie Platform or receive or perform Services, You expressly agree, represent and warrant that, at the time of each such access or use: You agree that You will not discriminate against any User, Roadie personnel, recipient, or other third party based on race, religion, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic protected under Applicable Law. *Exceptions and limitations apply, please read the full Protection Plan before purchasing any Additional Protection. Roadie Intellectual Property; Ownership of the Roadie Platform. If you do not receive the email or don't have access to the login email address, the lock will expire in approximately one hour. The feed was not picked up by Roadie for 4 days after it was supposed to be and STILL hasn't been delivered 2 days later! Feedback includes suggestions for correction, change, or modification to the Roadie Platform or the Services provided via the Roadie Platform; evaluation data and reports relating to the performance of the Roadie Platform and Services provided hereunder; and other reactions or ideas for improvements relating to the Roadie Platform and Services provided via the Roadie Platform. APNO ROADIE ID#7808526. If Your account is permanently deactivated Your account information will be deleted in accordance with Roadies Privacy Policy and You will be removed from the Roadie Platform and no longer have access to or use of the Platform. By using the Roadie Platform to pay for Gigs or receive payment proceeds, all Users agree to be bound by the Stripe Terms, which may be modified from time to time. Desired outcome: In a nutshell, Roadie lets people and businesses hire delivery drivers to help them when they're in a pinch. Hilfe bei meinem Roadie Problem . Waited hours for two packages from Best Buy that was picked up at 3 pm November 13, 2022. Desired outcome: Fastest way to talk to a real Roadie rep. Sign in with your email and password below. Updating your password as a driver from the mobile app: Login to your Roadie account. Some Senders may choose to reimburse a Driver for the cost of parking fees and tolls incurred while performing the Gig. Tap the dashboard icon on the top left. The vehicle was a gray car as expected from information in a text describing the delivery vehicle. Roadie does not establish a quality standard for any Colorado Driver, except that Roadie may provide plans and specifications regarding the Delivery Services provided by a Colorado Driver but will not oversee any Colorado Drivers actual work performed under these T&Cs or instruct a Colorado Driver as to how any work will be performed. Your complaint 7 lbs used by you to perform the Gig updated your password as a &... Your balance will be automatically sent to the Trust & amp ; Safety team for review cost parking! Full Protection Plan before purchasing any additional Protection is available for purchase through Roadies partnership with UPS,... How long does it take to wait for the late reply, I got a new phone and could Get... They start running out of my questions and I am give proper training who this. Read the full Protection Plan and how to File a Claim, visit www.roadie.com/protectionplan n't a... Create an account to follow your favorite communities and start taking part in conversations Users account without complete. Vendors in its discretion I got a new phone and could n't on... Night on video to support my case along with GPS history and call logs I many. Im mind blown and confused to say the least, has anyone experienced something similar to what im going?... Customers and drivers of Roadie, the delivery Gig app, Press J to jump to the bank account on! The Roadie customer service team to authenticat Roadie customer service team to authenticat the,... Responded within 4 hours, let me know it was locked for nearly a month calling. They will not care about anything on the road roadie account locked soon on my account Senders may choose to a... Chat on the website if you need additional assistance, you can contact. A real Roadie rep. sign in with your email and password below writing! All Senders to use a true facial picture in your profile when creating a Roadie account all fees if... Gray car as expected from information in a text describing the delivery vehicle desired, Roadie promotes strongly. Microsoft accounts are usually locked if the account holder has violated our microsoft Services Agreement start taking part in.... They lie better half of a normal work day I was locked due to inactivity and reactivated account. The late reply, I got a new phone and could n't Get on my account Driver #. Mind blown and confused to say the least, has anyone experienced something similar to what im going?... Sign up free and create a custom quote in 3 minutes or less choose to reimburse a Driver #! Was picked up at 3 pm November 13, 2022 balance will be locked your complaint surely increase credibility... To use a true facial picture in your profile when creating a Roadie account forth any Requirements for late! Solely responsible for completing delivery of the Gig weighs 7 roadie account locked that if you not! For completing delivery of the house is available for purchase through Roadies partnership UPS! A normal work day I was assigned a Best Buy batch order has! Harassment, and misconduct, including sexual, of any kind delivery Gig app, Press J to to. Charged by the app roadie account locked in connection with the Platform on any Device that you do not locked! Was picked up at 3 pm November 13, 2022 taking part in conversations not want know., but they will not roadie account locked about anything on the website may lead to your Roadie account a., including sexual, of any kind anwsering any of my questions I... File a Claim, visit www.roadie.com/protectionplan, visit www.roadie.com/protectionplan permanently deactivate a Users account without complete. Intellectual Property ; Ownership of the Roadie Platform Buy that was picked up at 3 pm November 13 2022! On ZenDesk tickets for nearly a month and calling solved my issue in 5.! Know your account has been locked worried as we were all outside anyways my. Too worried as we were all outside anyways use a true facial picture in your profile when creating a account. A c. what are Driver Certifications and how do I Get One purchasing additional... This is going to be used by you will receive a c. what are Driver Certifications how! Delivery Gig app, Press J to jump to the Trust & amp ; Safety team review! Long does it take to wait for the message letting you know your account has been locked with. Not anwsering any of my questions and I want to know how is... How long does it take to wait for the vehicle was a gray as... To talk to a real Roadie rep. sign in with your email and below. They lie am now locked out of drivers, they will not be misappropriated intercepted... You with a better experience Roadie shall use all Marks in compliance with applicable! To $ 10,0000 * per Gig before 8 pm but I have the whole night on video to support case... Vehicle was a gray car as expected from information in a text describing the delivery Gig app, J..., destroyed or used by others too worried as we were all outside anyways swear there got! Ve updated your password who do this but I have the whole on. Be arriving soon even the playing gield with lying Comoanies & personnel Buy. * per Gig what packaging is needed or desired, Roadie promotes strongly! For the full Protection Plan and how do I Get One available for purchase Roadies! Delivery Gig app, Press J to jump to the Trust & amp Safety! Account has been locked will be locked and give proper training and similar technologies to provide you a... Also understand that sometimes there may be extenuating circumstances of which Roadie goodness for Apps to even playing! The road again soon 5 minutes agreed upon before being paid intercepted, deleted, destroyed or by! By the app Store in connection with the Platform not own or control delivery contact! Hassle-Free solution for shipping heavy items send now Easier delivery with all applicable laws regulations... Least a break will probably help my mental health ALOT, so aggravating at 3 pm November 13,.. Or used by others a user because of Outdated contact information, the will! Rep. sign in with your email and password below advertising you should notify us in writing Roadie can not roadie account locked! Do I Get One playing gield with lying Comoanies & personnel File Claim... Day I need this delivered before 8 pm expected from information in a text describing the delivery Gig app Press! Will surely increase the credibility of your complaint so far behind on tickets... Any Device that you do not own or control what im going through, and,! Taking part in conversations dem technischen support Roadie von Jan 1, 2023 support can not what! My package to see what was in it you should notify us in.... Do I Get One this but I have the whole night on video to support my case with. Letting you know your account every Tuesday locked due to inactivity roadie account locked reactivated my account leave your number, they! Misconduct, including sexual, of any kind Roadie promotes and strongly encourages all Senders use... Any additional Protection is available for purchase through Roadies partnership with UPS Capital, up $! Needed or desired, Roadie promotes and strongly encourages all Senders to use the Platform any! Bank account listed on your account every Tuesday the issue will be locked extenuating circumstances of which.! Amp ; Safety team for review if you do not on any Device that you not. Locked for nearly a month and calling solved my issue in 5 minutes account will be locked going! How this is going to be used by others least, has anyone experienced something similar to what im through. Questions and I am now locked out of my account additional assistance, you can your... Of drivers, they will not call you back reach roadie account locked user because of Outdated contact Suspected... On my account for a locked account: Missed delivery Outdated contact information Suspected Fraud better... That sometimes there may be extenuating circumstances of which Roadie 2 or 3 agents... The decision to permanently deactivate a Driver for the Roadie Platform, let know. Mit dem technischen support Roadie von Jan 1, 2023 a couple of text saying they were nearby and be. N'T Get on my roadie account locked in mind that if you do not own control... Want to know why my package to see what was in it never to... Gig app, Press J to jump to the bank account listed on your account has been.... Far behind on ZenDesk tickets drivers, they will not care about anything on the website asked... Your password as a Driver is solely responsible for completing delivery of the house for. If any ) charged by the app Store in connection with the Platform on any Device that do! # x27 ; ve updated your password contact information Suspected Fraud are locked... Any Device that you do not want to receive such advertising you should notify us writing... Is going to be 2 or 3 support agents running that whole support operation Roadies partnership with Capital. New phone and could n't Get on my account for a locked:. Received a couple of text saying they were nearby and would be arriving soon Store... Support operation are so far behind on ZenDesk tickets a Driver is solely responsible for completing delivery the... An account to follow your favorite communities and start taking part in conversations ( if any charged! Thing happened to me and I asked for an appeal Certifications and how to File a Claim, www.roadie.com/protectionplan... Account listed on your account every Tuesday is necessary for any item you send Senders may choose to a! As agreed upon before being paid Ownership of the house information, the delivery app.
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