Michael is an outdoor enthusiast and a Cybersecurity Engineer with a 17-year background in IT Systems Engineering. Beware of both Sears, and Gymax. This company is a scam. worst service worst delivery worst everything . I understand covid is a problem but let your customers know what's going on when they spend 500 dollars on something, Where is my order [emailprotected] I rate you minus 10. I attempted to contact the manufacturer but their customer service department has no telephone capabilities. I ordered a Christmas gift for my niece on 12/10..I have yet to receive it. If I can give this company a zero I would. https://h5-us.eqisports.com/index.html#/gymax-privacy?router=1. I have called FedEx but they have no information only that a label has been printed. Way to small for our child. Payment on the day it was ordered on Walmart website. We recommend that, where possible, all items are assembled near to the area in which they will be placed , Continue reading GYMAX GYM07109 Side Table User Manual, GYM03812 1400-Watt Electric Fireplace Freestanding Instruction Manual GYM03812 1400-Watt Electric Fireplace Freestanding THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. A stationary exercise bike I bought was never used, and a couple treadmills made me realize that you truly DO get what you paid for! WARNING DO NOT BUY!!! I have tried to log in with Apple or FB and email and doesnt work just got my treadmill. We use cookies to make our services work and collect analytics information. I haven't gotten any further than this but I'm assuming based on other comments that it won't sync to my device either. They have been selling on Walmart Marketplace since 2017. Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. Walmart promises to provide an email response within 48 hours. I contacted my state's attorney general's office, the F.T.C., and the bank in which issued the debit card that paid for this fateful order. We do not ship to FPO, APO or PO Boxes. I bought a Gymax 7ft christmas tree a few weeks ago. Recessed Wall Mounted Electric Fireplace Heater w/Remote Control, 70 in. The recording indicated my call would be answered in two minutes. Don't know what I'm suppose to do with the chair, brand new just won't go together. Gymax LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Gymax LLC . It may also be a good idea to dispute the charge with your credit card company. Tried to return it, was told a shipping label can be issued for $65, which would be taken off refund, or $20 to keep & resell the chair. They attempted to steal my money. This company sent me an order in two boxes. HORRIBLE CUSTOMER SERVICE. Mind you this piece is not even the correct item that is missing it is just something that "hopefully will work" and aa for the issue with the cracked they offered us an $80 dollar refund for that as long as the table is still usable. I ordered a motorized Jeep for my son for Christmas weeks ago. Returned comments to Walmart local store only to be refused to except it as a return item. Both companies are guilty of illegally taken money. 0pen the branches carefully Start at the bottom. Seems sweet but utterly bitter, I purchased a spinner from them and they wanted me to use paypal I didn't buy through paypal and I never used paypal, legit companies can return your money through your card or send you a gift card not this company. $200 WASTED ordered table and chairs but no table came and the chairs didn't come with instructions. Meanwhile, the double-stage belt and chain drive mechanism make your ride smoother. It's no wonder Costco and Amazon are killing your business. Im still working with Walmart to get my money back. Now wait for answer back. Leave a review and share your experience with the BBB and Gymax. Dayton, NJ 08810-2527 (909) 201-7451. AVOID THIS COMPANY AT ALL COSTS. No response from company, Scam not worth anything. I did that with a specialty company from Canada, and I had signed up for a certain type of therapy ($5,000) I changed my mind after 2 weeks of treatment, and told them I did not want to continue with the treatment due to a reaction I was having. I would also say the quality of the chair is poor and not worth the money. I picked Walmart because I though "Walmart is a big company, they will take care of me if there are any issues". This product is rated 4.6 stars out of 5 stars. Then the offer a bigger discount bc it's not cost effective for them to return the item. Their contact information including business name, phone number, address and email are unavailable. I bought a patio set from WALMART website, I spent 700 dollars, I received a portion of my order. It is absolutely ridiculous and disgusting that so many customers are being taking advantaged of especially during the holidays. You were 15 years late for online sales and then you throw a piecemeal online business like this together? They wouldn't help me like a good customer. Thanks for nothing, Not a review but WHERE IS MY ORDER? Now $179.99. It is not an official review site for the WALMART MARKETPLACE platform, and the reviews submitted herein may not be accurate, reliable, or complete. *Please note: If an item you ordered becomes unavailable, you'll be notified and a full refund will be processed within 2 business days. Walnut (2-Tier), 36 in. I didn't buy a used item that they tried to sell as new, and I have no need for a broken item that's discounted. This was a simple enough request. They confirmed the shipment still has never left the seller. I called Walmart customer service and of course they can't provide me with any information or escalate this, so they send Gymax an email and now I have to wait for their response. I got with fed ex and they said gymax hasn't sent them the item yet for transport. Fireplace Electric Recessed Wall Mounted Heater with Remote Control Black, 40 in. I sent multiple pictures but received an email response with no return label. The product itself--not fantastic. . We and our partners use cookies to Store and/or access information on a device. Gymax LLC has 20 total employees across all of its locations and generates $840,706 in sales (USD). I have yet to see them. I bought a treadmill and put it together and it doesnt even work pulse the quality is not the best. UPS hasn't received it yet but a label was supposedly was made up. An example of data being processed may be a unique identifier stored in a cookie. Now I have to wait 48 hours for them to respond!! Very disappointed in Walmart for not being able to help me and for carrying product from a shit company like GYMAX. Bought a 14X8 patio tent carport. Gymax LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Gymax LLC. GYMAX Folding Treadmill, Electric Motorized Running Machine with 12 Preset Programs, LCD Monitor & Hear Rate Grip, Compact Home Gym Running Treadmill for Small Space, Cardio Training Fitness Equipment Visit the GYMAX Store 45 ratings -11% $40999 List Price: $459.99 See more About this item 3.5(548) Gymax LLC is devote to providing the highest level of service to our customers. Skip to content. We also received a chat from Wally World that Gymax should provide us a response within 48 hours. Gymax can intelligently manage and record your health by using our . Gymax can intelligently manage and record your health by using our Treadmills, Elliptical Machines, Cycling Bikes and smart BMI scales. I would never deal with Gymax ever again. worst experience ever, Bought a recliner for my 9 year old. Gymax said they shipped it and it would be here on 10th. Shame on Wal-Mart, let them use their name. It was a lift chair and I needed to use it right away. I wasnt looking for a refund I was looking for a replacement. I don't want the tree want my money for the holidays. Unlimited ResistanceFeaturing 8-blade performance fan, GYMAX air bike offers unlimited resistance. LearnMore. I would leave no stars if possible. Items arrive damaged or defective can be returned within 90 days after the order is placed on our website. Package supposed to be delivered Dec. 23, no package, I called Gynmax to get an update but I would wait 33 mins or longer just for someone to pickup and hang up. I wouldn't keep it if they fully refunded me the cost. When returning a Marketplace product please note. It is LESS than a YEAR old! I ordered a fiber optic Christmas tree the 28th of November. They try to say feed ex lost it and that's not the case. Need Help? Manuals+. I spent $600 on a patio set that came on different days because they never shipped all the pieces. This has negative ten stars for quality. Reviews are user-submitted content. I would urge people to not place orders with these companies. Fireplace Electric Recessed Wall Mounted Heater with Remote Control Black. And as for Walmart's involvement shame on them. Please note we do not accept in-store returns for Marketplace products. This company charges your account and then doesn't ship your item, doesn't contact you. This company is a Fraud! They have been selling on Walmart Marketplace since 2017. I ordered my fireplace tv stand on Dec 21st and they have yet to send me my product. Product was damaged. Review: Gymax 2.25HP 2-in-1 Folding Under-Desk Treadmill (SuperFit), Gymax Folding Under-Desk Treadmill 2.25HP (SuperFit), Famistar T600 Folding Treadmill 3.5HP with Auto Incline, Under-the-desk, walking treadmill while working, The treadmill itself can easily be folded and unfolded by simply moving the attached handle up or down, You would and should need to attach the two, black armrests for safety. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. GYMAX products are patented and trademarked under brands FDS GmbH. Product arrives and appears repackaged (bought new). Don't order from . I email her a picture of the damage. I ordered a Christmas tree via Sears and immediately I received communication that a label was created and it shipped a day later. I click on a link that leads me to Walmart and the return policy for this company. 1500W Electric Fireplace 65 in. There's an old adage in business. Gymax LLC is devote to providing the highest level of service to our customers. Notifications include: New company roles Separate and count all , Continue reading Gymax GYM05886 Electric Fireplace User Manual, GYMAX GYM08376 Christmas Tree HARDWARE SCREW 3PCS CAP WARNING: There are plastic caps on the end of each pole that are useless, please make sure to remove them before assembling. I will no longer purchase from any retailer that sells their junk. Never had such a run around trying to get to a place for a refund & return site. Will recommend Walmart products to anyone. We came across a table ans chair set sold on Overstock which was a Gymax product and we fell in love, but clearly should have looked up the company first. This has a lot turned me off into ordering items from Walmart ! Fireplace TV Stand with 18 in. I am writing this to assist customers who have not received the refund that this company will attempt to keep. The product arrived damaged. Contact our friendly customer service department for help first. We'll guide you through the process. So far nothing. That date also came and went, and I wrote again requesting cancellation and a refund. The width did not give me as much confidence as the Famistars 17, however. It is my belief that this company is fraudulently advertising products through Walmart that they don't have in stock. If I cant see it, feel it I wont buy it. Pretty invasive. You must unscrew the armrests to do so, You could leave the armrests off entirely, but you would do so at possible risk of injury if you slipped on the running area, Front has a pair of wheels to help you move the treadmill around, In other words, you will see km/h instead of mph. To providing the highest level of service to our customers email address in the following format: you domain.com! Generates $ 840,706 in sales ( USD ) a shit company like gymax and you... 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