666,918 people follow this. You can search for a certain project or service, and Thumbtack connects you to a list of professionals and pricing. Its location on this page may change next time you visit. The money doesn't go back on your account it just stays in Thumbtack. Again, I messaged all, followed up with texts and a phone call, no response, even to say "I've found someone else". I was recently ripped off and charged over $200.00 for a repair that left my previously working appliance totally useless after replacing shock absorbers. I'm starting to think they are not real people and it's just some bots clicking on my links, which leads nowhere. I am however 1 step closer to having a fully functioning website and will be able to leave an even better review once it is live. Safe? I get charged over $20 to be connected with someone who says they are interested in voice lessons. Do yourself a favor and just don't. any word yet on when there will be postings? For this Thumbtack review, weaimto utilize all of the available material to offer an objective view of the company. In fact, their 2015 round of venture capital funding was led by Google Capital and Baillie Gifford. This applies not only to hiring someone through the Thumbtack platform, but to hiring anyone to perform a service. Thumbtack IS AN ABSOLUTE SCAM. The American Polygraph Association is the world's . I contacted Thumbtack. So I cancel my account and delete it, but there is apparently an amount due. Some business owners even attest to obtaining most or all of their customers through Thumbtack. After a pro has responded, you can. I paid them 100% of payment they asked for. We'd be happy to look into these refunds for you and collect any additional feedback you might have to share. Team Clark ranks the best cell phone plans and deals! (Services, Alternatives, & Review). Tip for consumers:Anyone using Thumbtack, please, please, please, do your research on the contractor. Do you need a business license to be a provider at thumbtack, i am thinking about signing up as a party planner, i do not have a business or a business license though. More Thumbtack reviews & complaints. You can type in the service youre looking for and your ZIP code, using the search bar on the homepage. Have you ever hired a professional that you found on Thumbtack? They can review each request and have the option to submit a quote. Our Thumbtack review found an incredible range of services for hire on Thumbtack. . Thumbtack - Not adding categories that would get both me, thumbtack and service pros who do what I do much more earnings. Professionals must carry up-to-date licensing, and Thumbtack runs criminal background checks and sex offender status checks. 668,044 people like this. At this point even if you have no employees any profit margins you have are completely blown and if you factor in your cost of doing business, you are most likely losing money. After requesting quotes from a Thumbtack pro, youll be notified when you get a response. Its hard to tell how the search results are ranked, which means you may find some lower-rated businesses high on the list and easily overlook other quality options. What a waste of time and money, and so disrespectful. Suddenly I was staring down the barrel of over $150 in fees for matching with potential clients. I did call at business hours! Youll find businesses and professionals specializing in. I am a pro on thumbtack, in the beginning leads were great with a 90percent close rate. only thumbtack? Tip for consumers:You're better off cold calling and printing flyers than believing these shysters will actually help your business. Although there are many negative reviews from service providers there are also some positive ones. NEVER USE THIS BUSINESS. Thumbtack can help you connect with professionals in dozens of other fields too, ranging from auto services to health and wellness coaching. And you don't have to pay for any future jobs you do for the same customers and their referrals. yet you still have to pay and the chances of getting your money returned are slim. Why are the staff generating fake requests? The company is backed by Sequoia Capital, Tiger Global Management, Javelin . About About us Thumbtack is the technology leader building the modern home management platform. Thumbtack is a local services marketplace that connects customers with the right professionals for anything they need done. (adsbygoogle = window.adsbygoogle || []).push({}); Copyright 2015-2023. Thumbtack is an American home services website. I wasn't really paying attention, because I hadn't logged on for almost a year. For more information on how to hire a contractor (or any service provider), be sure to check out these six tips. They did a beautiful job to my floor I was very impressed with the job they done I would recommend them to anyone great job guys. FAQ. We value your privacy. Later in the day I went to check my account and realized my account . Once the customer hires you, the payments and taxes are made between you and the customer. Tell us about your experience in our Clark.com Community! I unsubscribed and deactivated my account. Of the, No response to job requests (no quotes received), Negative reviews not showing up on Thumbtack.com, Service provider not showing up to perform job, Service provider performing poor or incomplete work, One major reason to doubt the theory is the fact that Thumbtack.com has raised more than. Thanks, Bob! I spent 1200.00 on leads. Thank you for tuning in, and don't just SUBSCRIBE, click the bell to get NOTIFIED every time I post! Should I Buy Now or Wait. I really wanted to like the service. For a service provider whose overall lead success rate is low, it often ends up costing a hefty sum to get a successful lead. Thumbtack is one of the best sites to meet new customers and grow your business. Just their people are "training", and call back at business hours. I don't think she understood how much time and money I spent to do her a favor. Using Thumbtack is a total waste of time and money. When professionals didnt pay for each quote they sent out, there was nothing to stop pros from quoting as much as possible, regardless of if they were the right fit for the job. It's not worth it. One major reason to doubt the theory is the fact that Thumbtack.com has raised more than$270 million in investment capital. The worst platform ever! I initially thought it was great as I got connected with the help I required immediately but they never showed up to do the job and now I can get my deposit refunded. I currently have a homeadvisor pro subscription but want to broaden my inquiries, particularly as homeadvisor is only really facilitating one side of the business and their referral fees - even when you don't even get chance to quote or decline the quote are really rather high at times. Have you ever hired a professional that you found on Thumbtack? Thumbtack is free to use once you sign up. Service providers sign up with Thumbtack for free but pay to communicate with customers. Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. Use to be a Great lead producing platform. your structure is really simply for you to make money. Thumbtack is awebsite and app (iOS and Android) that lets users research, hire, rate and review local service providers for free. But now the cost of credits, or leads, does differ quite a bit. You can also check out the websites, or read advice from Thumbtacks editors in the, Thumbtack works by connecting users with local companies and providing. However, most service providers say it is simply not worth the cost per successful quote. Thumbtack is so not a good platform to use for your home service needs. Thumbtack for Professionals Thumbtack 3.7 star 17.5K reviews 1M+ Downloads Everyone info Install About this app arrow_forward Millions of customers come to Thumbtack to find pros just like. While Thumbtack may not be the perfect fit for every business, we strongly believe that we can help connect businesses with new customers and foster growth. BBB is here to help. Thing is that it made me nervous. But I am new as a Pro. The letter you received from Thumbtack regarding this was (as usual) not fully truthful. It does work much of the time. You can sign up and receive requests for free, and you only pay us when you send the customer a quote. Well start sending you the news you need delivered straight to you. Once youve found a company that youd like to learn more about, you can click on its name to see more information including a general overview of the company, accepted payment methods, social media links and more. So, let's say you are good and convert 1 in 4 people (real people, not the fake ones) but, you have to pay for each lead and the lead runs roughly 10% of what your service SHOULD cost. Get the same Form letter response. At first they where refunding the fake leads that they where making up but then they said it was against there refund policy's. Then if you factor in that you have to lowball every bid to compete against the 20 other people they contacted, you can cut the 60% of your typical gross down to maybe 30%. Thumbtack vets contractors who appear on its site. Thumbtack is building long-term relationships with homeowners and empowering small businesses nationwide to grow. Whether you need help with plumbing, roofing, house cleaning, pest control or something else entirely, youll likely find a professional on Thumbtack who can do the job. Multiple Thumbtack.com complaints are appearing online each week. Just collect our money without any answers? Thumbtack does offer an upgraded Plus membership for $49 per year. Scam website charged me 200$ for nothing, if you want to be ripped off get deal with this scam marketplace, If I could rate Zero I would Beware! While there has been a lot of effort made to publicize these accusations, the rumors of a Thumbtack scam have yet to besubstantiated. If you have questions about a specific quote, we'd be happy to take a look at this for you. Here's the crux of the issue; the leads are very low quality. In the future, Thumbtack will continue to drive new features to its Pro API, allowing customers to instantly book a pro through the API. It is an online directory that allows users to search for, rate, and hire local service providers to work on a variety of personal projects, including home improvement, financial and legal services, and event planning. Their 2015 round of venture capital funding was led by Google capital and Baillie Gifford is. 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