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Southwestern is not responsible or liable for any User Content on the Websites. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. In the Cancel subscription pane, choose a reason why you're canceling. According to the information in our database, the consumer placed an order with an independent contractor student dealer selling educational products in the summer of 2011. Images are shown for representational purposes only. I did not have the contact information for the sales associate that came to my door and I had some questions about my order. Southwestern reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you will not in any event settle any such matter without Southwesterns written consent. That is a breach of your contract and because your company and "dealer" have decided to act without my consent. He said there wasnt one because it was processing as of 9:30am. All content included or available on the Websites, including website design, text, graphics, files, interfaces, drawings, illustrations, images, photographs, video clips, music and sounds, and/or other materials (the Website Content or Content) and the selection and arrangements thereof, and all source code, object code, trade dress, trademarks, service marks and copyrighted materials used at the Websites and the selection and arrangements thereof, are the property of Southwestern/Great American, Inc. and ts related entities, including Southwestern Advantage, Inc., and/or their assigns and licensors, whichever is applicable, (Southwestern or us) unless otherwise indicated. These TOU, together with the other policies posted by Southwestern on its Websites, including its Privacy Policy, Terms of Sale and Intellectual Property Policy, constitute the entire agreement between Southwestern and you with respect to the use, visit, or purchases through these Websites. Discover and I honestly couldn't think of any. Procedure for Reporting Copyright or Other Intellectual-Property Infringement. You also agree to promptly notify Southwestern with any questions of unauthorized use of your username, password, other account information, or any other breach of security that you become aware of involving or relating to the Websites. The Services, including any updates, enhancements, new features, and/or the addition of any new web properties, are subject to these TOU. Due to high transaction volumes, you may be charged up to seven (7) business days after the first business day of each month. Southwestern is not responsible for the content, operation or privacy practices of these other websites, nor does it operate, control, or endorse the content found on these third-party websites. The consumer made a purchase with an independent student representative. I requested the *** tracking number. ", Benita G. Bruster, Ph.D., Associate Professor of Reading and Literacy, Austin Peay The monthly payment never went through. Textures, finishes, colors, patterns, sizes, and other visual features of Products might display differently on your computer monitor than the items appear in hand. In researching the consumers order with the independent student dealer, the consumer entered into a contract for the purchase of educational products on August 19, 2022. This company is a scam. Under "Subscriptions," check the list of subscriptions for expired subscriptions or subscriptions with declined payment methods. It is the oldest entrepreneurial and direct selling program for college and university students in the world. Southwestern will ship you Products that have the functionality and performance of the Products you ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible. Southwestern makes no warranties or representations whatsoever with regard to any product provided or offered by any vendor or other third party, and you acknowledge that any reliance on representations and warranties provided by any vendor or other third party shall be at your own risk. Except as provided in this paragraph, these TOU may not be amended. Or call 1-800-MY-APPLE. How to cancel a subscription on your iPhone or iPad. The fact that they say the salesperson does not work for them even though Southwestern Advantage are the ones receiving the payment for the order and fulfilling the order and cannot not address my issues with the order is outrageous. I called 2 weeks later and was told my products hadnt shipped yet. Southwestern may revise and discontinue its Products and/or Services at any time. Southwestern Advantage - Set Yourself Apart Set Yourself Apart Join the more than 100,000 students from over 1,600 campuses worldwide that have participated in the Southwestern Advantage Internship Program. You will cooperate as fully as reasonably required in the defense of any claim. Students can SOUTHWESTERN DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES WITH REGARD TO THE WEBSITES AND THE INFORMATION, PRODUCTS AND SERVICES PROVIDED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES OF NON-INFRINGEMENT. 54 talking about this. Southwestern makes no warranties or representations of any kind that the services provided by the Websites will be uninterrupted and/or error-free, and Southwestern shall have no liability for any interruptions, errors, computer viruses or other harmful components in the use of the Websites, although best efforts will be made to provide a high quality site that is useful and provides value to its members. To the fullest extent permitted by applicable law, Southwestern makes no representations or warranties of any kind, express or implied, regarding the use or the results of any Website in terms of its correctness, accuracy, reliability, or otherwise. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Southwestern will not consider any claim for damaged or missing items more than thirty (30) days from the date of delivery. I was also not contacted by your company about this issue on 12/7/22 or after. IN NO EVENT SHALL SOUTHWESTERN OR ANY OF ITS PARENTS, SUBSIDIARIES, AFFILIATES, MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, SPONSORS OR SERVICE PROVIDERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE, OR LOSS OF USE, ARISING OUT OF OR RELATED TO ANY USE OF THE WEBSITES OR THE INFORMATION CONTAINED IN IT OR THE SERVICES PROVIDED VIA THE WEBSITES, OR THE INABILITY TO USE THE WEBSITES, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW, OR OTHERWISE, EVEN IF SOUTHWESTERN OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. iPad & iPhone. and Language book. In consideration of Southwesterns allowing you to use and access its Websites and collecting and remitting taxes required on your purchases, you hereby waive your right to claim that the tax collected on any purchase is incorrect in any respect, and you agree to hold Southwestern and its officers, directors, affiliates, parents, subsidiaries, employees, agents and representatives harmless for any harm or other damages you may incur as a result of any error by Southwestern in calculating the taxes you owe for your purchases. The product line also includes apps, college prep material, and others. CANCELATION, REFUND Is Southwestern an advantage in this regard? The tables, charts, and 'Did You Know' sections will help students very much. I have not at any time agreed to the change of the order. I want to receive a refund in the amount of $287.95 immediately for products not received and a refund of $144.96 when the book I do have is returned. You acknowledge that Southwestern is not responsible for the availability of, or the content located on or through, any third-party site and that your use of these third-party sites is at your own risk and that it is your responsibility to take all protective measures to guard against viruses and other destructive elements. Senators, Presidential Cabinet members, and countless business leaders. If a Product offered by Southwestern is not as described, your sole remedy is to return it in unused condition. We did, however, agree to buy $350+ worth of books- an informed, agreed-upon purchase. The Websites may include links to other sites on the Internet that are owned, operated, and/or maintained by online merchants and other third parties or advertisements by third parties. . Upon receiving a claim of infringement, we may, in our discretion, remove or disable the material claimed to be infringed. This was appealing to me as I home school our youngest. Math Chair, Harpeth Hall School B.S., Engineering, Vanderbilt ALLRIGHTSRESERVED. Learn More Get the App For purchases where sales tax is applicable you will see the tax calculated on the checkout page before you are asked to confirm the purchase. I compared the topics and chapters to our U.S. history book, and they matched up very well." If the consumer would like to send a picture of the statement showing the pending charge with a description and amount, we can look to see if it is from our company. For information on how to submit copyright or intellectual-property infringement claims or how to respond to such claims made against you, please see Southwesterns Intellectual Property Policy. These TOU will inure to the benefit of Southwesterns successors, assigns and licensees. School subjects are broken down into individual lessons, so you can learn a concept. On 10/27, there was insufficient funds available for payment. Life Advantage is the part of the website that teaches valuable success principles that will help Clear bold headings help with keeping interest and You may not rely on any information and opinions expressed on the Website for any other purpose. Southwestern Advantage. No more sifting through hundreds of pages of text books I would like to receive a refund for my order. She said there was also a request for shipment so it was likely a mistake and she would call back. on-line support are all-inclusive elements included with this text. Tap Subscriptions. Save time in preparing for school tests and exams with our practice worksheets and sample tests. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. success in Social Studies and Language Arts. Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, Southwestern designates the following as its agent for receipt of notifications of claimed copyright or other intellectual-property infringement: To notify us of a claimed infringement of your copyright or other intellectual-property right by material residing on or accessible through these Websites, you must contact us in writing by regular, fax or email at the addresses provided above and provide the following information: Inquiries that do not follow this procedure may not receive a response. Skwids HD. How do I cancel my Southwestern advantage? Go to your subscriptions. Yes,we do not show a record of the student dealer contacting the consumer directly.The independent dealer was acting in accordance to attempt to receive payment for the product that had already been purchased at wholesale from our company. Our company has no record of being contacted to cancel the membership until now. I placed an order with a woman going door to door in June. Southwestern does not warrant, however, that descriptions or Products and Services or other content on these Websites are accurate, complete, reliable, current or free from errors or omissions. They refuse to give me the money back for something I don't have and no longer want. Only now they can pause, rewind, and play them as many times as they need. As such, Southwestern is subject to the laws of the State of Tennessee. provides as much content as what is available in these books. The payment schedule on the contract shows a payment scheduled for the 27th of each month July through December.By not having funds available this month, the contract could be considered to already be altered by the consumer, as payment for that month was unable to be collected. Managing finances can be hard. Take quizzes to pass lessons and test your Southwestern may discontinue operation of any of the Websites, or your use of any Website, in either case in whole or in part, in its sole discretion. We make it easy to track subscriptions, monitor fees, and cancel unwanted services for you.

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