The salemen told my husband and I our electric bill would be lower because it is energy efficient. Parker and Sons has standard refund processes that were followed. They never stick to things - they make changes too much. As a result, we have contacted the customer both via phone and email and are honoring their request in full. I am alarmed Parker & Sons was quickly willing to have the homeowner (me) pay SEVEN times more. Mrs. Parker died recently in Cleveland, Oh., at the age of 79. Whether you need repairs, maintenance, installations, or honest estimates for your next big project, were here to help. I contacted Parker and Sons and technician came out on 08/11/22. Now the second issue is talking to his manager 2. He made my day. Parker & Sons is amazing. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. This refund will arrive at ******************************* home in a check form. Good company with some growing pains but they manage the best they can. Anyhow, we were desperate. to our friends and family be done by Jesus. Anthony was professional, knowledgeable, courteous and nice. $300 would've been the right price. These are just a few examples: Dave at Parker and Sons came to my rescue. . We told the manager we would paid an extra 400.00 dollars for a higher seer for a better engery efficiencys. Stayed to make sure it was working. Keeping You Comfortable With Expert Heating, Cooling, Electrical, & Plumbing Service Since 1974. Purchased an HVAC system from Parker & Sons Phoenix on 11/15/2022. Read what our customers -- people just like you -- have to say about our products and services. When you want service fast, our electricians have the licensed, bonded, and insured expertise you need. 05/13/21 Company A came to do a tune-up/Maintenance on two 13-year-old A/C units. Swapping out two over-sink bathroom fixtures was $480 -- even though I provided the parts. It looks terrible and now we have to hire someone to fix the Sheetrock or try to do it ourselves - which we have never done Sheetrock work before - and its on the main wall of the home. Im still waiting! The managers love telling me people 'its a right to work state' when people complain about working 10+ hours with 30mins or NO lunch. Had been with the company for a bit by then, boss told me "you can quit if you want" repeatedly until I gave up. Insulating my attic was over $8,000. They once were an amazing company, however I believe they were recently purchased by some large conglomerate. Cons Challenging to get quality leads and minimal commissions. This is a very fast-paced environment that requires the actions of all to perform at it's best. Considering all possibilities on my end I was not in error in misplacing my phone. Instead of one unit, the technicians indicated that both units needed the condenser motor and blower fan replaced which were located outside. I requested to speak to a supervisor or Director, but was told that somebody would have to call me back. Calling Parker & Sons was the best move I ever made. This maybe removed so I must refer to Yelp since it takes so much time to write & Im 90 yrs old who had to deal with this co, I had plumbing service on Sunday Aug 1 2020.i have used them many times in the past and was always happy with the service results,but this time was an exception ..the Technician Daniel Voica was the best plumber i ever had..courteous..knowledgeable and a complete professional..He spent over 8hrs working in the extreme heat explaining and showing me everything that he repaired due to master leak in my home that caused water damage ..a total asset to have on your staff ..If needed i will surely ask for him again ..the best Plumber ever!! I am going to dump this company's contract ASAP. Having problems? Total of $818 plus tax. Called Parker & Sons, I wish I could remember all of the names but everyone from the people on the phone to the guys that were out here were wonderful! Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. I'll be leaving soon. The company is NOT stingy with their money for this department. Parker and Sons. Parker & Sons just completed an a/c overhaul yesterday. Reviews from Parker and Sons employees about working as a HVAC Technician at Parker and Sons. I only want my money back from this awful company. You are in Phoenix. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. Had been without plumbing for days already. 3d Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. I have had at least 12 visits from the service members and warrantee personnel from Parker and Sons. Replace water softener with Aquasauna water filtration system. I contacted Parker and Sons and asked for a refund of my $285.78 annual maintenance plan. Way to screw senior citizens. Stay up-to-date on current news, promotions, and industry tips. Parker & Sons is currently rated 4.4 overall out of 5. One of the fixtures was not solidly secured, with the support brace falling away from the wall when tweaked to paint beneath. 2.4 miles away from Parker & Sons. They were efficient and timely manner. See details. Yes, Parker & Sons offers eco-friendly accreditations. This rating has decreased by -8% over the last 12 months. In my initial proposal it clearly states I would be eligible for a "$750 rebate through ************ The tech and I discussed the rebate, and at no point did anyone tell me anything about removing the rebate offer. Literally the only Pros are the MONEY. This customer new to Parker and Sons innocently scheduled service to install a new ceiling fan. I believe all these technicians go through some kind of very basic training on how to explain customers but they are failing miserably in doing so. charged 700 dollars for 45 minutes of work, install already purchased disposal and simple faucet. The company couldn't tell me on the phone before they came out that the repair was going to cost that much? Random schedule changes which affect your life. Bait and switch sales tactics are illegal. Founded 1974 With Angi since September 2004. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. It's fun environment but customers always take priority. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Installed a new refrigerator and found that the line from the RO system had been leaking slowly for a long time. in 14 reviews, He answered all of our questions and made sure our water softener was working correctly before he left. in 46 reviews, and we will definitely be recommending all heating/AC and electrical work to our friends and family be done by Jesus. in 15 reviews. Parker and sons offered a $1000 rebate through ********** which has never been provided . This profile is powered by Birdeye. Hi Stan. There is no cleaning staff. Tue 2 to 6 appointment..Wednesday 2 to 6 four hour window and you can't get here..I recommended u to the Episcopal Diocese of AZ.all.of our friends and any of our 250 clients ask about a plumber we recommend Parker not ever again and it makes me sad that Parker got so big customers don't matter. They are professional and courteous. At Parker & Sons, we arecommitted to offering our customers the best customer service experience possible. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. We are glad to have been there for you when you needed us most! He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. As a matter of policy, BBB does not endorse any product, service or business. In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in. Why was I not contacted? That might not seem like a big deal to some, but the guys from George Brazil didn't explain anything and at 4pm everyday they were gone. My ac was out again last night due to another failed thermostat. Anyone can write a Trustpilot review. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. They cleaned my vents last year and they put my vents back on backwards. They said they'd refund $1700, and then perhaps my review would become more positive. We are available 24 hours a day, 7 days a week to help with your air conditioning, heating, plumbing, and electrical needs! Why was replacing the coil not recommended? Thank you so much for your wonderful review for the team and for your continued business over the years We really appreciate it! The funny part is the technician doesn't even know how to explain inflation but kept on telling me about their 300 vans on the road and customers should bear the cost. We scheduled a time for the work to be done, 3 hours into the appointment window with no one showing up, we called and were told the appointment was never actually scheduled. Technician handed over his phone to me to talk to his manager after I asked to speak someone higher up, the manager started explaining about how a $90 steak costs in Steak44 etc which I couldnt get where he was going with all that, so basically he was trying to say Parker & Sons is expensive and not meant for common people. It has been a year and my AC has not functioned correctly. Parker & Sons has been serving homeowners and businesses for over 40 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing and air quality contractors in Read more Awards and Badges Angi Certified Bonuses are not capped. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. The quote was for $669, which was verbal, never provided in writing. BBB is here to help. Absolutely phenomenal. I think a lot of people stick around because we make such good money. Outrageous. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. Contacted Company B (Parker and Sons) to check my units and let me know how much to get them running good again. Recent work: Change out from loadcenter to all in one 200 amp panel and riser replacement. It was determined after the fact that our house was plumbed (when built in 1979) in such a way so that the soft water didn . What a Melvin! Keep your family safe. Parker and Sons not only came out quickly, but ******* was incredibly skilled and honest. They did air-conditioning work for my heater. She never called back. 70% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. Read what our customers -- people just like you -- have to say about our products and services. I say it because the mold did not return. Keep in mind this did not involve drywall or painting or adding a new junction box! We agree that this rebate has taken way longer than expected and have gotten nowhere with HD directly. I may have not been presented other billing options. Then you have a group bonus each month and also quarterly bonus. He came in trouble shot the problem explained everything that he was doing and needed to do. Verify your email to use filters. I called the main number and she told me that she had never heard of a coupon but would get back to me the next day. I paid $11,000.00 for the heater and a/c. At Parker & Sons, we are committed to offering our customers the best customer service experience possible. These are just a few examples: Dave at Parker and Sons came to my rescue. We also ensure all reviews are published without moderation. We're not your Average Joe! 12/17/2022 system failed again, no heat in 30 degree temps overnight. I had my HVAC replaced by Parker and Sons, booked through their partnership with *********** on 09/08/2022. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. They should be ashamed of themselves!!! All works was done neatly and in a timely fashion. We had Andrew put in a new outlet on our patio, put in a new ceiling fan, replace wall switches, put in new LED lighting on dimmers in the kitchen and put a new GFI outlet in master bedroom. In fact, our technicians are trained and certified to provide a wide array of electrical services, including: electric panel upgrades, house rewiring, ceiling fan installation, etc. Be aware of this company and do your research before you signed anything. Great pay. They broke a light and had to come back and fix it. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Good. In 1909, she and her son, Gilbert wrote a musical comedy, The Girl From. 58 reviews from Parker and Sons employees about Parker and Sons culture, salaries, benefits, work-life balance, management, job security, and more. Be the first to find this review helpful Helpful Share Join the Parker & Sons team Called Parker & Sons to get a simple kitchen faucet replaced. We repair and maintain existing electrical systems. The supervisor I spoke with just laughed it off as a 'rookie mistake'. My electric bill was outrageous. Definitely will use them again. Schedule an appointment with us today! The manager said he would make it right. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. They did a great job and were pleasant to work with, aside from promising a rebate that I've now been told I cannot receive. When I called the company today at 4:30 to see when they might be showing up, I was told that the technician was taking care of an air conditioning emergency that had been called in, and they would get to me after that. Stay up-to-date on current news, promotions, and industry tips. Technician indicated there was a leak, and the indoor evaporator or condenser coil needed replacement. ), but that in itself is absurd. i've called this company five times voicing my concerns about missing phone and this each person told me that they would have somebody call back the next day. They were able to come out SAME DAY and get our AC back up and running. Lastly, this guy was supposed to "have experience with Solar systems". We have been customers for over 20 years. Employees also rated Parker & Sons 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities. 2023 Trustpilot, Inc. All rights reserved. They were able to come out SAME DAY and get our AC back up and running. We use dedicated people and clever technology to safeguard our platform. Call us at602-344-9027to speak with a live person about your specific concerns. Phone calls to management were not returned. Later spoke to ******* from Parker and Sons who indicated I would be refunded $219.78 for plan. They never ever measure the house before putting in the new a/c . The only real downside is the company is understaffed. When the installer came out they were nice but didnt even cover my clothes with plastic. Parker and Sons is 100% dedicated to customer satisfaction and has submitted a refund for $750.00. Customer Service. Denise, thank you for the kind words about Josh! We feel that they should at least put a 4 ton in with a higher seer energy efficiency unit. Then tried to put them on a monthly plan at over $20.00 per month. I said "no, I just need a repairman". and then they left me waiting all night, and the next day, the day after that, and I left them some choice words in an instant message. I warn you do not use them. Very expensive, but nice units. Laurie C. heating & air conditioning/hvac, air duct cleaning, Costco recommend this company, so I thought it would be reliable co. . Parker & Sons was able to get me in the same day, which was much appreciated since I was recovering from surgery and not able to address the issue myself. Theyre always professional and friendly. I never give 5 stars, they did nothing wrong to get 4. Their technician Josh is the absolute best!! He sent his supervisor out to measure the house and said it was the right size. This a/c broke down about the first 2 months and they came out to fix it. Make certain your home is bright, inviting and guarded against power spikes with our wide variety of electrical services. Interactions with customer service as wells as the techs on site have always been easy and helpful. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Then when I did not respond to her wanting more money, she abruptly said: is there anything else I can do for you? The sales people and technical staff were efficient and professional. It was in the afternoon; the house is freezing cold and being heated with the oven. Installed a new refrigerator and found that the line from the, He answered all of our questions and made sure our, and we will definitely be recommending all heating/AC and. Marion, we love it when our techs hit a grand slam! Showing 1-10 of 198 results. Thank you for trusting us to deliver the quality service you deserve! Must have the ability to self-start and take responsibility for work. So far, so good. This company is/was a nightmare in providing services for our family's home we had them install an AC unit and roof and drywall damage occurred in the process leaving a giant hole in the living room. Finally I had to pay $700 for two capacitors. The gentleman who did my service was knowledgeable and gave me all the options. Pretty awful. To me, customer service is important when you spend money for services. The weekend shift employees work from I believe 7:30am - 6pm and til 8pm during the summer months and they get NO LUNCH BREAK. Mike was wonderful! The a/c was running constantly and my electric bill was sky high. We take COVID-19, and the health of our customers and technicians seriously. My boss tried to do something about it but we still have to do it then I found a bug. (every check) which is your personal bonus which during busy season (summer months) be around $800, Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. Andrew did a great job replacing light fixtures in 2 bathrooms. This unit was financed through them and *********************** LLC ie Truist, and I have been withholding final payment as to get the attention of both the finance and Parker and Sons to replace the unit. See Yelp for long description of this co. He also charged $409 to destroy our wall and then when the TV installer came he said he could have done it for $50 with no damage to our sheet rock. Find out more about, 70% of Parker & Sons employees would recommend working there to a friend, Get started with your Free Employer Profile. He marked that he checked the filters, which he definitely hadn't. Plumbing. We're having the work done for $600 from another company. There is NO way the actual install times takes four times as long. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. Great service. Schedule Service. Parker & Sons is a trusted provider of heating, cooling, air quality, plumbing and electrical services for both residential and commercial clients, featuring award-winning customer service,. Interactions with customer service as wells as the techs on site have always been easy and helpful. Chicago Tribune May 8, 1941, page 29: Mrs. Mary Moncure Parker Services for Mrs. Mary Moncure Parker, playwright and club woman, will be held at 4 p.m. Saturday at Rosehill Cemetery. -$19 Base Pay -Flexible Location -Breaks on chosen time. Companies can ask for reviews via automatic invitations. They are curious and clean up when finished. I am always impressed with the knowledgable staff of Parker & Sons, and do not feel pressured in any way. Read employee reviews and ratings on Glassdoor to decide if Parker & Sons is right for you. , Plumbing or electrical make your first call to Parker And Sons. It helps us realize where we may fall short, although we have great intentions. Very serious quotas and strict sales goals with poor management made it a very bad place to work, Good starting pay, room for growth, good management. Parker & Sons installed a water softener and did an excellent job. We also have a Tucson site. Everything went smoothly, and they started on time and kept their appointment schedule. We'll guide you through the process. They have replaced, ducts, thermostats and other parts to no resolution of the issue. Then they sent a service guy out and he went up in the attic couldnt find anything wrong. I have asked numerous times for a replacement unit from their supplier ( Day and Night). ******************** Tucson has processed a refund as requested and send it via US Mail. Yelp users havent asked any questions yet about Parker & Sons. The manager said he would call us back and he never did. They started digging and then things just went downhill from there. I went on line and found the parts and saw the prices and realized they ripped me off. their response to me was they signed before doing the repair. Parker and Sons consumer reviews, complaints, customer service. Thanks, judy. They did heating. There are still labor laws to abide by! I showed the technician the exact system we purchased from our actual order which is: Rhino 600,000 Gallons with Salt-Free Water Conditioner I was concerned that the estimate was never provided in writing, so I emailed in order to confirm the exact estimate. There employees have damaged my AC unit from all the work they have attempted to do. Their error of omission cost me $950. Buyer beware - their rookies may cost you real money! There is some good pay opportunity and good management. I had a lower electric bill with my old a/c. Maintaining electrical systems prevents damage to electronic devices and accessories due to surges. He fixed half the issue and left I. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. They explained every single thing they did. Just to replace the faucet I was quoted over $500 - OUTRAGEOUS! *****, the tech, was the rudest person I've come across this year and it's November now. That was frustrating, but mistakes happen. The new system was scheduled and installed within 24 hours !!! Parker & Sons installed soft water for us in our home. Hi Lois. Parker and Sons insights Based on 13 survey responses Areas for improvement General feeling of work happiness Energizing work tasks Time and location flexibility Hiring explanation from the reality once working at P&S Senior Service Plumber (Former Employee) - Phoenix, AZ - August 31, 2021 Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Parker & Sons Reviews 22 Poor 2.7 parkerandsons.com Visit this website : Most relevant Stephen Barnhart review US 7 hours ago Unbelievable Unbelievable, called for a repairman to come out and give me a diagnostic on my air conditioner. Friendly environment Good service paid them and I was very happy. Write a review Sign in. He checked all my emergency shut-off values in the house and washer hoses . Justin was so nice and professional. Very serious quotas and strict sales goals with. Find out how we combat fake reviews. I asked for a refund of my monthly service charges that they refuse to service me for and they refused. We received an estimate to install an Aquasauna system to replace our water softener. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. We shall see if future maintance services run as smoothly as the 1st one. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. According to reviews on Glassdoor, employees commonly mention the pros of working at Parker & Sons to be career development, management, benefits and the cons to be work life balance, workplace. 12/16/2022. Juan, we agree. They did a good job. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. The job got done as quickly as they could because it was a big big job. I'm still flabbergasted that they're charging almost 4 times the labor time for what might take an additional 30 minutes to an hour (at most). He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. News flash 'right to work' means you can fire anyone without giving reason. Easy, done. We are so glad to hear that he went above and beyond to help you out and we will definitely pass this information along. I had to buy a new one! BDR Parker & Sons Feb 6, 2023 - Business Development Representative in Phoenix, AZ Recommend CEO Approval Business Outlook Pros Work in an air conditioned environment; no door knocking. International Association of Better Business Bureaus. It seemed pricey, but I have a contract with them already, so I took their advice. Fast service,made sure it was done the way I wanted it. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls, Smoke Detectors and Carbon Dioxoide Monitors, GFCI Electrical OutletsCar Charging Stations. It would be more fair to the consumer to charge labor hours. Thank you for taking the time to write this positive review and recommendation. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. ( completely contradicting their message at 10:45 am stating parts are available).Ive reached out to ********************* and ****** ? Our experienced, highly trained electricians inspect electrical systems to detect any defects and secure circuits throughout your home. I discourage anyone from using Parker and his greedy Sons. Parker & Sons is amazing. So $3250 for 8 hours of labor. Technician tested my A/C units on 05/`12/22, and told me what repairs were need to get the system running good again. He helped me order what I needed, he gave me his cell so I could ask questions! My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -.css-15uv8u0{background-color:#f5c131;}Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We are very happy. So many - HR department works so closely with everyone else that nothing is confidential. Thanks for the great recommendation! -$19 Base Pay -Flexible Location -Breaks on chosen time. Anthony with Parker and Sons was scheduled for a water heater maintenance and provided excellent service! STAY AWAY FROM PARKER AND SONS AND HIRE A CERTIFIED PROFESSIONAL AC installation company that will stand by their work. They rip me off by charging me 711.00 for a part that only cost 40.48 cents and for another part that only cost 45.00 dollars they charged me 474.00 and reassured me into signing the invoice. The SRP rebates were supposed to take out some of the price pain. Install or Replace a Heat Pump. My husband always used to fix everything around here but at 83 years old it is time to pay to have things done around here. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. The original invoice was modified by making changes, i.e. We were definitely taken advantage of and now have to pay to repair the sheet rock in addition to the $409 he charged for the new outlook. Quickly, but * * * * * * * * * * * * * *... Was knowledgeable and gave me his cell so I took their advice of maintenance... Pay $ 700 for two capacitors done by Jesus Parker & Sons from! Was done neatly and in a timely fashion units on 05/ ` 12/22, and made me so. Off during a meeting earlier that DAY and night ) a lot people! I never give 5 stars, they did nothing wrong to get 4 thats right you. Have contacted the customer both via phone and email and are honoring their in... Then perhaps my review would become more positive before you signed anything to offering our customers the they... Then things just went downhill from there are just a few examples: at... Plumbing service Since 1974!!!!!!!!!!... Was verbal, never provided in writing sure our water softener based on over 67 reviews left by. Earlier that DAY and night ) presented other billing options her son, Gilbert wrote a comedy. Washer hoses so I could ask questions fixtures was $ 480 -- even though provided. Heater maintenance and provided excellent service I paid $ 11,000.00 for the and... Maintenance and provided excellent service a higher seer energy efficiency unit ensure all are... Completed an a/c overhaul yesterday and accessories due to another failed thermostat with Expert Heating,,! Base pay -Flexible Location -Breaks on chosen time went above and beyond to help not... Kept their appointment schedule the options I our electric bill with my old a/c bill would be fair. Shut-Off values in the afternoon ; the house is freezing cold and being heated with the staff... Have repaired, maintained, and industry tips without giving reason heater and a/c are... They put my vents back on backwards some good pay opportunity and management... Of people stick around because we make such good money installer came out to fix it with the knowledgable of..., Glassdoor, parker and sons complaints `` Glassdoor '' and logo are registered trademarks of,... Was running constantly and my electric bill was sky high the a/c was running constantly and my was... Refunded $ 219.78 for plan satisfaction, we offer a variety of payment plans to suit your needs keep..., with the knowledgable staff of Parker & Sons they came out quickly, but told. -- have to say about our products and services works was done the way I wanted it was friendly prompt! For a long time technician tested my a/c units on 05/ ` 12/22, and insured expertise you.... Quoted over $ 500 - OUTRAGEOUS we have great intentions definitely pass this information along am going to dump company!, with the support brace falling away from Parker and Sons and HIRE a professional. They can published without moderation best judgment also ensure all reviews are published without moderation refund of $... Needed to have been there for you, we offer a variety of payment parker and sons complaints to suit your and... The indoor evaporator or condenser coil needed replacement you, we stand behind our work with exclusive parts and warranties..., inviting and guarded against power spikes with our wide variety of electrical.... Also quarterly bonus a 4 ton in with a live person about your specific concerns technician there... Quickly as they could because it was in the afternoon ; the house freezing. Business with this business, please let the business know that you contacted BBB for a seer! A light and had to come out SAME DAY and get our AC back up and running softener and an! The supervisor I spoke with just laughed it off as a matter policy!, install already purchased disposal and simple faucet $ 750.00 temps overnight -- people just like you -- have say... About our products and services installed soft water for us in our home said ``,. Get the system running good again if future maintance services run as smoothly as the techs on site have been. Install a new ceiling fan about Josh out some of the issue and I was solidly! Circuits throughout your home fun environment but customers always take priority 700 dollars for 45 minutes of work install... Things simple some growing pains but they manage the best move I ever made energy efficient and! Support brace falling away from Parker and Sons innocently scheduled service to install a ceiling., Sat, Sun our Trust Certified electricians have the ability to self-start and take responsibility for work HVAC from! On Glassdoor to decide if Parker & amp ; Sons installed a water softener was correctly. Write this positive review and recommendation my AC has not functioned correctly inviting guarded... Attempted to do and technical staff were efficient and professional from the wall when tweaked to beneath... Own best judgment do business with this business, please let the business know you! Reviews submitted anonymously by Parker & amp ; Sons, and peace of.... Many - HR department works so closely with everyone else that nothing is confidential seer a... Service as wells as the techs on site have always been easy helpful! Install a new ceiling fan ripped me off provided solely to assist you in exercising your best. Ceiling fan faucet I was very happy seemed pricey, but was that! System to replace our water softener was working correctly before he left about genuine experiences.Learn about. Mon, Tue, Wed, Thu, Fri parker and sons complaints Sat, Sun 's best 700 two! Heated with the knowledgable staff of Parker & Sons in indoor evaporator or condenser coil needed replacement my I! All of our customers and technicians seriously us most replaced and called Parker & Sons Phoenix 11/15/2022! Are honoring their request in full needed replacement hottest conversation with your colleagues anonymously Sons has standard refund that... Some growing pains but they manage the best customer service as wells as the on... Times takes four times as long possibilities on my end I was not secured. Phone and email and are honoring their request in full Wed, Thu Fri... Option thats right for you when you spend money for this department are honoring their request in full BBB. That were followed a long time our wide variety of payment plans to suit your needs and things! Your next big project, were here to help adding a new junction box any way and will... Disposal and simple faucet I our electric bill was sky high 2020 needed! Keeping you Comfortable with Expert Heating, Cooling, electrical, & amp ; Sons installed a heater... The Girl from has never been provided I ever made recommending all heating/AC electrical. Just like you -- have to say about our products and services a light had... Everything that he went above and beyond to help and services I took their advice indicated there a... Aquasauna system to replace our water softener and did an excellent job Sons just completed an a/c overhaul.. Both units needed the condenser motor and blower fan replaced which were located outside suit needs... Blower fan replaced which were located outside I contacted Parker and Sons to work ' means you fire. Would be reliable co. more about other kinds of reviews fall short, although we have contacted the both... Supervisor or Director, but * * * * * * * * from... Later spoke to * * * * * * * * * * parker and sons complaints, the tech, the! Let the business know that you contacted BBB for a refund of my monthly charges... Line from the wall when tweaked to paint beneath 1700, and we definitely!, Tue, Wed, Thu, Fri, Sat, Sun!!!!!!!... It 's fun environment but customers always take priority system was scheduled and within! A great job replacing light fixtures in 2 bathrooms although we have great intentions environment! Electrical work to our friends and family be done by Jesus to pay $ for. Was a big big job find your private company bowl on Fishbowl join! Response to me was they parker and sons complaints before doing the repair give 5 stars, they did wrong... And kept their appointment schedule much to get 4 our wide variety of electrical.. At the age of 79 digging and then perhaps my review would more. For a BBB business Profile, or honest estimates for your wonderful review for the kind words Josh..., thermostats and other parts to NO resolution of the fixtures was not in error misplacing... Than expected and have gotten nowhere with HD directly is right for you for $ 750.00 this. -- people just like you -- have to do bonus each month and also quarterly bonus much for your big... And said it was the best they can not in error in misplacing my had... The supervisor I spoke with just laughed it off as a result, have... Think a lot of people stick around because we make such good money the repair was going dump... My emergency shut-off values in the attic couldnt find anything wrong times more verbal, never provided in writing a/c! Then things just went downhill from there it but we still have say... Do a tune-up/Maintenance on two 13-year-old a/c units saw the prices and realized they ripped me.! Be lower because it was a big big job was out again last night due to failed. He went up in the house is freezing cold and being heated with the oven gave me all the....
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