The Wristband Holder, and parent on behalf of any minor Wristband Holder, further agree that any lawsuit filed may only be filed in the state or federal courts located in the same county, or as it relates to federal court, the same district, as the Resort. Puedo traer comida al parque acutico? Will my room be ready when I arrive? Video. (513) 459-8885. Please check the Great Wolf website atwww.greatwolf.com/terms(Website) periodically for changes. Can I get it back? Qu necesito mostrar cuando llegue al resort? Upon termination, User agrees to immediately cease using the Site. Determinations regarding redemption of Voyagers Points are subject to Great Wolfs discretion. Have questions about our suites or need help planning your stay? IF YOU DO NOT AGREE TO ABIDE BY THESE TERMS AND CONDITIONS, YOU MAY NOT USE THE SITE. After applying the change fee, we can place the remaining balance on a deposit hold for up to 12 months to allow guests additional time to determine a future stay date if a change in their reservation is needed. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, shall not waive such term or condition or any subsequent breach thereof. By entering a Great Wolf Resorts website you agree to this Privacy Policy. When you redeem your Voyagers Points, your Voyagers Points with the earliest expiration dates are used first. THE GREAT WOLF LODGE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION AND ARBITRATION PROVISION [PLEASE GO TO Dispute Resolution UNDER Great Wolf Wristband Terms & Conditions]THAT GOVERN HOW CLAIMS YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED. Director of Guest Services- Full-time-Salaried $90k-$95k annually. Hands-on crafts and activities such as face painting and balloon twisting during the Lunch Time Lineup can keep kids entertained when they want a break from the water park action. Almost three months after shutting its doors nationwide due to the new coronavirus pandemic, Great Wolf Lodge is using its Arizona hotel to launch its reopening. You agree that all charges can be charged to the credit/debit card on file with the hotel, and understand the hotel reserved the right to pre-approve charges at the time of check-in. By enrolling in the Program, you agree to be bound by the specific terms and conditions provided below, as well as the Terms and Conditions available atwww.greatwolf.com/terms(incorporated here by this reference) (collectively with these Program Terms, the Terms). Reservations can be completed on the National Parks Service website and are required for day visits, in-park camping and lodging, wilderness exploration, regional transit and tour groups. All Terms and Conditions and benefits including, but not limited to, admission privileges, blackout dates, prices, Wristband type availability, parking locations, benefits and discounts are subject to restrictions, availability, and change or cancellation without notice at any time. We use this information to process your request and/or to contact you with questions regarding your reservation or purchase. Great Wolf reserves the right to limit or modify enrollment at any time and to accept or refuse participation at our discretion. Essential Duties & Responsibilities. By Shawn M. Carter FOXBusiness. This information allows us to target our marketing dollars to the most effective channels. Mom Howling Mad At Great Wolf Lodge After Being Triple-Charged For Family Trip Canceled Due To COVID-19 February 19, 2021 / 8:00 AM / CBS Chicago CHICAGO (CBS) -- A suburban family wanted a. Uno de los miembros en mi grupo tiene alergias. Without limiting the user conduct terms under the Website Terms and Conditions, by joining the Program, you agree to remain courteous and respectful toward employees, contractors, and agents of Great Wolf, its affiliates, operators, partners, guests and other Members. User Conduct. Regardless of billing or master account arrangements, you are liable for any and all charges posted to your room(s). All operating dates and hours are subject to change without notice. Great Wolf will give notices for the Program, at Great Wolf's sole discretion, except as required by law, by email, regular mail, general posting on the Website or postings in participating Great Wolf locations, or through other methods deemed appropriate by Great Wolf as permitted under law. BY ACCEPTING THESE TERMS, YOU AGREE TO RESOLVE ANY DISPUTE WITH US ARISING OUT OF OR RELATED TO THESE TERMS THROUGH BINDING ARBITRATION OR SMALL CLAIMS DISPUTE PROCEDURES AND AGREE TO WAIVE YOUR RIGHTS TO PARTICIPATE IN A CLASS ACTION SUIT. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. The hospitality company says there have been no cases of COVID-19 at any of the. This includes and is not limited to the use of food warming appliances, grills (e.g. In the event of technical failures or difficulties or other reasons, Great Wolf membership benefits may not be available during a Member's visit to a participating Great Wolf location. Great Wolf may suspend or terminate your account if Great Wolf believes that you have abused your privileges, acted inconsistently with these Terms or the law, or acted in a manner harmful to Great Wolf. However, some attractions require specific physical engagement by the participant for safety reasons. Great Wolf will not bear any responsibility for bodily injury and/or severe injury and/or death or loss to any person in connection with the condition or use of the Resort, rides, and amusements or their entrance into or departure from the Resort. You agree to be bound by these regulations by purchasing or otherwise accepting a Wristband. In certain cases, it may take 3-5 business days following completion of the Qualifying Purchase for Voyagers Points to be credited. Restrictions apply and items are subject to availability at participating Great Wolf locations. The number of Voyagers Points offered is subject to Great Wolfs sole discretion. There is no fee associated with the Program. Guest further acknowledges and agrees to comply with all safety requirements . At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. *Great Wolf Lodge, Niagara Falls does not charge change fees. Est permitido traer hieleras a la habitacin? For Referrals and Promotional Activities:Great Wolf or others acting with our permission may offer Members opportunities to earn Voyagers Points, such as (i) by referring a friend who completes a qualifying stay at a participating Great Wolf location or (ii) engaging in other actions or promotional opportunities as may be presented by Great Wolf from time to time. Voyagers Points and Member benefits and rewards available via the Program have no cash value, are not redeemable for cash, are not gift certificates or gift cards, are purely promotional, and do not constitute property of any participant. 4. Great Wolf has no obligation to refund you for any unredeemed Voyagers Points, rewards or benefits following cancellation. Accordingly, once you register for the Program, if you do not make a purchase or engage in an activity for which you will receive Voyagers Points within your Member account within two (2) years after your initial registration or the last recorded purchase or activity for which you received Voyagers Points, Great Wolf reserves the right to cancel your account. Purchases and transactions other than those expressly defined as a Qualifying Purchase do not qualify for Voyagers Points, including, without limitation: (i) purchases of gift cards or gift certificates; (ii) purchases of alcohol; (iii) prior purchases (except as provided in these Terms) or purchases or transactions made using Voyagers Points or other Great Wolf promotional items; (iv) purchases made via point-of-sale that are not charged to the Members room; and (v) any amounts paid in resort fees, surcharges, sales, use or other transactional taxes, gratuities, service charges, or similar fees, fines or charges. Great Wolf administers and operates the Site from its location in Madison, Wisconsin USA. User further agrees to release, discharge, indemnify and hold harmless Great Wolf and Great Wolf Parties from and against any claims, damages, expenses or liability arising from or related to any injuries, damages or losses to any person or property of any kind resulting in whole or in part, directly or indirectly, Users use of the Site (or any other person accessing the Site using your account) , or use of Great Wolf or Great Wolf Parties services, including, without limitation, Users breach of any terms or representations contained in this Agreement or the use by Great Wolf or Great Wolf Parties of any of the rights granted by User. SOME STATES DO NOT ALLOW THE DISCLAIMER OR LIMITATIONOF WARRANTIES, SO THE DISCLAIMERS SET FORTH ABOVE MAY NOT APPLY TO YOU TO THE EXTENT THAT SUCH STATE LAW APPLIES TO YOU. Neither accrued Voyagers Points nor rewards are transferable by the member (1) as part of a domestic relations matter, (2) upon death, or (3) by otherwise based on the operation of law. is not a Stay, and purchases made in conjunction with that booking will not count toward Voyagers Points. A Wristband is valid for admission at the Resort from which it was issued and grants a revocable license to the registered, authenticated Wristband holder for admission and use of specified Great Wolf Attractions (unless restricted by conditions which could ultimately prohibit someone from participating safely, including without limitation, height, weight, age, physical limitations such as pregnancy and heart conditions, or observed inappropriate behavior) during the Validity Period. These offers may appear with different descriptions from time to time and may vary and be customized by Member (collectively, Bonus Deals). I started the process at 9 AM. How can I opt-out of receiving future communications? This Agreement constitutes the entire agreement between the parties concerning the subject matter hereof. Posted: January 20, 2023. Void where restricted or prohibited by law. By visiting Great Wolf Lodge, you voluntarily assume all risks related to potential exposure to COVID-19. The general manager of Niagara Falls' Great Wolf Lodge is hoping to open the waterpark later this year. All disputes relating to this Agreement are subject to the exclusive jurisdiction of the courts of Madison, Wisconsin and User expressly consent to the exercise of personal jurisdiction in the courts of Madison, Wisconsin in connection with any such dispute including any claim involving Great Wolf and/or the Great Wolf Parties. Permission to Film or Videotape: Entry into any Great Wolf Attraction constitutes consent for Great Wolf to use any film, video, or reproduction of image and/or voice of a Wristband holder for any purpose whatsoever without any payment to the Wristband holder. Great Wolf Resorts, Inc. and its family of companies respect your privacy and will do their best to earn and keep your trust. Great Wolf Lodge closed on March 15 amid the pandemic and is projecting an Aug. 27th date for reopening with reduced capacity in line with provincial distancing orders. If you are a California resident, for a full explanation of your rights and to view the Great Wolf Resorts Privacy Notice for California Consumers, please click here. Great Wolf reserves the right to modify or eliminate such offers at any time. BY USING THE GREAT LAKES SERVICES, LLC ("GREAT WOLF") WEBSITE, INCLUDING ANY RELATED PAGES AND WEBSITES OWNED BY GREAT WOLF THAT LINK OR OTHERWISE RELATE TO THEWWW.GREATWOLF.COMWEBSITE (THE "SITE"), YOU ARE AUTOMATICALLY AGREEING TO AND SHOW THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND CONDITIONS (THE "AGREEMENT"). Validity Period means the period of time during which a given Wristband can be used at a Resort, more fully described under Wristband Types below. Contact Us. Each Wristband represents a separate, non-transferable, non-renewable, limited time, revocable license offered by Great Wolf Resorts, Inc., (or any of its affiliated entities), for access to certain restricted areas of the Resort, which may include, without limitation, a waterpark area and/or one or more other attractions, subject to the terms and conditions set forth below, and any policies published by Great Wolf, in each case as may be amended from time to time. I made a reservation for 2 nights at the Great Wolf Lodge in Washington reservation number ********. Who can use mobile check-in and how does it work? To be excluded from this monitoring, please clickhere. We may also use such information and other information that we obtain from your use of the website, to respond to your questions or comments, to resolve disputes, to contact you when necessary in connection with the operation of the website, to address problems at the website and to enforce our Terms and Conditions. We do not retain this information or use it for any purpose other than to send and acknowledge receipt of the e-card. Voyagers Points for any single Qualifying Purchase may only be credited to one (1) account. Members are not entitled to any compensation as a result of such technical failures or difficulties. Any attempt to gain admission to Great Wolf Attractions with a cancelled or unauthorized Wristband (including as obtained through unauthorized means), or a cancelled Wristband, will constitute a breach of these Terms and Conditions. WITHOUT LIMITING THE PRECEDING SENTENCE, IN NO EVENT WILL GREAT WOLF BE LIABLE TO GUEST FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES. Guests who wish to cancel their stay are subject to the following cancellation fees: $50 if canceled 8 or more days from arrival $100 if canceled 3-7 days from arrival, or the cost of a one-night stay if rate is under $100 First nights deposit if cancellation is received less than 3 days from arrival for Great Wolf Lodge US properties, or50% of the first nights deposit if cancellation is received less than 3 days from arrival for Great Wolf Lodge, Niagara Falls. The Program and some Program features may be limited or unavailable for some Great Wolf locations or users. Voyagers Points will be credited to the account upon consummation of the qualifying transaction or activity garnering Voyagers Points. Voyagers Points may be subject to limitations on redemption, including, without limitation, booking availability at the selected Great Wolf location, black-out dates, notwithstanding any errors in advertising to the contrary. Links to non-Great Wolf websites may be provided, in which case they are provided solely as pointers to information on topics that may be useful, and Great Wolf does not control over the content on such non-Great Wolf websites. This privacy policy identifies how we collect, use, and protect the personal information you provide to us when you visit thewww.greatwolf.comwebsite, and other websites owned and controlled by Great Wolf Resorts located in the U.S. We may provide notice of changes, at our sole discretion, through methods deemed appropriate by us as provided under Section 11 below. For information on Great Wolfs privacy policy, please visit GreatWolf.com/terms. If there is an arrival date of more than ten days and calls back to cancel the reservation in Great Wolf Lodge within 24 hours, you can get in touch with Great Wolf Lodge customer service by phone at 1 (888) 960-9653 for the cancellation procedure. DISPUTE RESOLUTION; WAIVER. We require guest checking in to be at least 21 years of age and to present the credit card used at time of booking (in case of incidental charges) and a photo ID upon check-in. Summary: At Great Wolf the Sales Manager strategically targets high margin sales opportunities and converts those opportunities to sales wins, achieving assigned goals and contributing to the overall success of the Lodge. At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Great Wolf Lodge Voyagers Club Terms and Conditions. Other Admissions Conditions: Admission to certain rides, shows, attractions, special events and concerts may require an additional charge or be subject to pre-sold admission. 11. A supervising companion is an individual 14 years of age or older who meets all posted Great Wolf Attraction Rules. Great Wolf Lodge Poconos: NOT SAFE DURING PANDEMIC/NOT CLEAN - See 808 traveller reviews, 331 candid photos, and great deals for Great Wolf Lodge Poconos at Tripadvisor. We use cookies to improve your experience on this site, to show you personalized advertising, and to gather web traffic data. One of the first. Pricing: Great Wolf is entitled, in its absolute discretion, to change the price payable for Wristbands at any time and for any reason and may from time to time offer pricing or promotional offers at specific Great Wolf Attractions, online, via telephone or through third party channels. Great Wolf reserves the right to limit the redemption of Voyagers Points and Member benefits and rewards and limit the number of Voyagers Points and Member benefits and rewards available. To the extent you have specific requirements or inquiries not addressed below, please reach out to us by email ([emailprotected]) or phone (866-905-9653) and please mention youd like to speak to someone regarding the accessibility features available at a Great Wolf Lodge. Special Offers. Violation of Resort Rules may result in expulsion from Great Wolf Attractions and the Resort. Great Wolf is not responsible for your inability to receive or redeem benefits or other loss due to your failure to provide and maintain accurate contact information. To enroll, you must provide the requested information (including a valid email address) by registering online to become a member of the Program (Member). If you violate these Terms or engage in any fraud or abuse in use of the Program, Great Wolf may terminate your membership, bar you from future participation in the Program, cancel any unredeemed Voyagers Points, and/or take appropriate legal action against you. SOME STATES DO NOT ALLOW THE DISCLAIMER OR LIMITATION OF WARRANTIES, SO THE DISCLAIMERS SET FORTH ABOVE MAY NOT APPLY TO YOU TO THE EXTENT THAT SUCH STATE LAW APPLIES TO YOU. Purchase and use of a Wristband is subject to the regulations of each individual Great Wolf Lodge, waterpark, or other attraction, copies of which may be displayed at a Great Wolf Attraction or are otherwise available upon request. We may send you email and other communications related to Program and your Program account (regardless of any settings or preferences related to your Program account). Great Wolf reserves the right to investigate violations and/or alleged violations of these Terms and Conditions. Great Wolfs Wristband Terms and Conditions are available online at. EXCEPT AS EXPRESSLY NOTED BELOW, ANY DISPUTE BETWEEN YOU OR ANY OTHER WRISTBAND HOLDER AND GREAT WOLF ARISING UNDER, OUT OF, UNDER, IN CONNECTION WITH, OR IN RELATION TO THIS AGREEMENT MUST BE SUBMITTED TO BINDING ARBITRATION UNDER THE AUTHORITY OF THE FEDERAL ARBITRATOIN ACT. It does not apply to information that we may collect by other means. Limit of 1,000 Voyagers Points may be redeemed for any single transaction. Great Wolf reserves the right to modify or discontinue the Refer a Friend program at any time. YOUR CONTINUED USE OF THE SITE INDICATES YOUR CONTINUED ACCEPTANCE OF THIS AGREEMENT. Notices; Electronic Communications. Reservation means the hotel room booking and guest information related to (a) guest(s) staying in a Resort. EVEN IF THE APPLICABLE LAW PROVIDES OTHERWISE, GUEST AGREES THAT ANY ARBITRATION OR LAWSUIT AGAINST GREAT WOLF OR LODGE WHATSOEVER SHALL BE LITIGATED BY GUEST INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS OR REPRESENTATIVE ACTION, AND GUEST EXPRESSLY AGREES TO WAIVE ANY LAW ENTITLING GUEST TO PARTICIPATE IN A CLASS ACTION. These Terms, all transactions related to the Program and all related matters, regardless of your location, are governed and construed solely in accordance the Dispute Resolution provision provided in the Great Wolf Terms and Conditions (available atwww.greatwolf.com/terms). Untethered Wristband: Wristbands may be additionally offered for sale by a Resort as a day pass without a hotel reservation, or otherwise in connection with special events or promotions. Great Wolf Resorts may use cookies, web beacons or other passive tracking tools to collect information about your visit to our web sites and to track the effectiveness of our online marketing. Qualifying Purchase includes the room rate charge paid by a Member upon thecompletion of a minimum stay of 2 consecutive nights (Stay)at a participating Great Wolf location and the following purchases charged to the Members room during the Stay: (i) food, (ii) non-alcoholic beverages, (iii) attraction or food packages, (iv) cabana rentals, and (v) attraction purchases. The hotel was nice and clean and the breakfast the next morning was definitely " in 2 reviews " one of the employees there was absolutely wonderful she had our room ready to go all my wife had to do was sign. Check-in time is at 4 p.m. or, in our discretion, as your room becomes available. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SITE IS WITH USER. Great Wolf does not represent, warrant, or promise, or guarantee the authenticity of documents on the Internet. TRAVERSE CITY, MI - Great Wolf Lodge in Traverse City is set to reopen after a months-long closure due to COVID-19. All other offers and other Member benefits expire in connection with the terms provided with that reward offer or Member Benefit. GUEST FULLY ACCEPTS AND ASSUMES ALL RISKS INHERENT IN VISITING GREAT WOLF LODGE AND ENGAGING IN PHYSICAL ACTIVIITIES OFFERED AT GREAT WOLF LODGE (INCLUDING, WITHOUT LIMITATION, USING WATERSLIDES, ROPES COURSES, CLIMBING WALLS AND OTHER ACTIVITIES), WHETHER KNOWN OR INHERENT IN THE ACTIVITY OR NOT, AND RESPONSIBILITY FOR ANY AND ALL LOSSES, COSTS, ATTORNEYS FEES AND DAMAGES Guest may incur as a result of such visit and participation. Without limiting the generality of the foregoing, a Resort may impose certain other restrictions on age of purchasers of certain Wristband Types. If this practice is of concern to you, the "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Great Wolf reserves the right to hold any Wristband Holder responsible for the subsequent unauthorized use of any Wristband within their control. Wristband Transfers: A WRISTBAND THAT IS DISCOVERED TO HAVE BEEN OBTAINED THROUGH UNAUTHORIZED METHODS WILL BE REVOKED WITHOUT COMPENSATION. Cul es la poltica de cancelacin? Each Great Wolf Lodge property stands ready to cater to guests with specific accessibility requirements, so we have made our hotels accessible for guests with special requirements. View Health & Safety Program TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GREAT WOLF OR ITS SUPPLIERS OR VENDORS OR ITS OR THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, AFFILIATES, SUBCONTRACTORS, LICENSORS OR PARTNERS (COLLECTIVELY, "GREAT WOLF PARTIES") BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING ANY GENERAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, COMPENSATORY, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, ANY LOSS OF USE, LOSS OF DATA, LOSS OF PROFITS, WORK STOPPAGE, LOSS OF GOODWILL, BUSINESS INTERRUPTION, LITIGATION OR OTHER PECUNIARY LOSS, REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE) ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE, OPERATION OR PERFORMANCE OF THE PROGRAM, OR WITH INABILITY TO PROVIDE OR USE ANY BENEFITS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. PLEASE READ THE PROVISION CAREFULLY. Tethered Wristband: Each Guest Room Wristband holder may purchase additional single-day Wristbands for individuals not residing at the Resort during the relevant Reservation period for a fee to be determined by Great Wolf from time to time. Intentionally make available spoofed files or files with information designed to misidentify the actual content of the file. The COVID-19 pandemic delayed the opening of the highly anticipated attraction that sits on 29 acres off Highway 120, near Interstate 5. . Failure to abide by these fire safety regulations, or engaging in any activity that activates the local or property fire alarm, could result in your family being asked to vacate the room, leave the property without a refund, and result in a minimum $250 cleaning charge. The number, type and frequency of Bonus Deals are based on a number of factors, each of which is subject to change without notice. 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